Trusted Agent profile · Oxfordshire

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Gatekeeper estate agents in Witney and Swindon

4.8

★★★★★ Excellent

2,150 reviews across 3 offices and 3 platforms

www.gatekeeper.co.uk

Gatekeeper has three offices, in Witney (two offices) and Swindon (Oxfordshire). Together they have 2,150 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,358

Reviews on Google

All 3 offices

The Trusted Agent logo

5.0 / 5

12

Reviews on The Trusted Agent

All 3 offices

Trustpilot logo

780

Reviews on Trustpilot

All 3 offices

Reviews may appear on more than one platform.

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers3 reviews

5.0 / 5 The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ...Andrew, 27 April 2018Read all 3 from sellers

Buyers2 reviews

5.0 / 5 Dan was absolutely amazing. He was very thorough even though he was up against it with many appointments. He answered all my questions. Made the experience very ...Tom, 27 April 2018Read all 2 from buyers

Landlords3 reviews

5.0 / 5 When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ...James, 25 September 2017Read all 3 from landlords

Tenants4 reviews

5.0 / 5 I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ...Jacob, 2 September 2018Read all 4 from tenants

Our offices

Gatekeeper's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Gatekeeper office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

All in all gatekeeper were great…

All in all gatekeeper were great through out the entire process. Phil initially came out himself out of hours to do the first inspection of the house and was able to answer all of my questions. He was very knowledgable and friendly so decided to start the process. During the whole time, I was given frequent updates from Phil on how it was going and within 4 weeks, potential tenants were found. This was during December so even in the Christmas period, many bookings were had. Thank you to the gatekeeper team for supporting me

Richard · 19 December 2025 · Gatekeeper Swindon

Agent replied · 24 December 2025

Thank you for your kind feedback! We’re delighted to hear that Phil and the team provided knowledgeable, friendly support throughout the process and were able to find tenants so efficiently, even over the Christmas period. Kind regards, Dan Thorne | Sales Director

5/5

Trustpilot

Taylor was lovely good explanation very…

Taylor was lovely good explanation very happy with the results

Imran · 18 December 2025 · Gatekeeper Swindon

Agent replied · 24 December 2025

Thank you for your feedback! We’re delighted to hear that Taylor was lovely and that you’re happy with the results. Kind regards, Dan Thorne | Sales Director

5/5

Trustpilot

Agency responded well to my request to…

Agency responded well to my request to view the property and turned up on time. Karolina was very professional and helpful and answered all our questions and queries at the property.

SEAN · 18 December 2025 · Gatekeeper Swindon

Agent replied · 24 December 2025

Thank you for your feedback! We’re glad to hear Karolina was professional, helpful, and able to answer all your questions during the viewing. Kind regards, Dan Thorne | Sales Director

5/5

Trustpilot

Fantastic service from start to finish

Fantastic service from start to finish. Superb team.

Richard · 18 December 2025 · Gatekeeper Swindon

Agent replied · 24 December 2025

Thank you for your feedback! We’re thrilled to hear you had a fantastic experience and that our team made it so smooth. Kind regards, Dan Thorne | Sales Director

5/5

Google

Taylor showed us around today and was very welcoming, very helpful. We had a great experience doing the viewings with her.

Bill · 2 September 2025 · Gatekeeper Witney (77 High Street)

5/5

Google

Rating only, no written review.

Korina · 30 August 2025 · Gatekeeper Witney (77 High Street)

Agent replied · 2 September 2025

Many thanks for the 5 stars! Your support means a lot to us. Best wishes, Dan Thorne | Sales Director

5/5

Google

Amazing customer service really knew what she was talking about and gave descriptive replies to any questions I had

Rory · 30 August 2025 · Gatekeeper Witney (77 High Street)

Agent replied · 2 September 2025

Thank you for your kind words! We’re delighted to hear you received such helpful and knowledgeable support, we’ll be sure to pass your feedback on to the team. Best wishes, Dan Thorne | Sales Director

5/5

Google

Rating only, no written review.

Neil · 30 August 2025 · Gatekeeper Witney (77 High Street)

Agent replied · 2 September 2025

We really appreciate your 5-star rating, thank you for taking the time to leave it! Best Wishes, Dan Thorne

5/5

Google

Rating only, no written review.

Naomi · 28 August 2025 · Gatekeeper Witney (77 High Street)

Agent replied · 2 September 2025

Thanks so much for the 5 stars! We’re glad you had a positive experience.

5/5

Google

Very quick responses, was able to view the property the next day after enquiring. Clare, who showed us round, was very helpful and answered all our questions.

Daisy · 27 August 2025 · Gatekeeper Witney (77 High Street)

Agent replied · 2 September 2025

Thank you for your kind words! We’re so pleased Clare was able to help and that you had such a quick and smooth viewing experience. Best wishes, Dan Thorne | Sales Director

5/5

Google

Rating only, no written review.

Alexandros · 26 August 2025 · Gatekeeper Witney (77 High Street)

Agent replied · 2 September 2025

Thank you so much for your 5-star rating! We really appreciate your support and are glad you had a positive experience with us. Best wishes, Dan Thorne | Sales Director

5/5

Google

Clare was really lovely and helpful.

Rachel · 26 August 2025 · Gatekeeper Witney (77 High Street)

Agent replied · 2 September 2025

Thank you for your kind words! We’re delighted to hear that Clare made such a positive impression and was able to assist you so well. We’ll be sure to share your feedback with her. Best wishes, Dan Thorne | Sales Director

4/5

Google

Rating only, no written review.

Max · 26 August 2025 · Gatekeeper Witney (77 High Street)

Agent replied · 2 September 2025

Thank you for leaving us a review. We’re pleased to hear Clare was able to assist you on your viewing, and we hope your experience with us continues to be a positive one. Please don’t hesitate to reach out if we can be of any further help. Best wishes, Dan Thorne | Sales Directo

1/5

Trustpilot

Everything is hard.

There is also a five star review for the selling side of Gatekeeper which is also correct.

PBEBUK7105177704 · 25 August 2025 · Gatekeeper Swindon

5/5

Trustpilot

Brilliant customer service

Lucy and all the staff at Gatekeeper have been friendly, knowledgable and fantastic communicators throughout the entire home buying process

Joe · 28 July 2025 · Gatekeeper Swindon

5/5

Trustpilot

The agent who showed me the property we…

The agent who showed me the property we are looking at was very politely and helpful, answered all my questions.

Cristina · 28 July 2025 · Gatekeeper Swindon

5/5

Trustpilot

Karolina was great

Karolina was great. She was knowledgeable and understood what we were looking for. She was pleasant and kind. I will work with her again.

Ray · 24 June 2025 · Gatekeeper Swindon

5/5

Trustpilot

Viewing of house for sale

Best and helpfull agent

John · 24 May 2025 · Gatekeeper Swindon

5/5

Trustpilot

Has good knowledge of the properties…

Has good knowledge of the properties that she was showing and was very helpful

Graham · 24 May 2025 · Gatekeeper Swindon

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Gatekeeper

Which Gatekeeper office has the most reviews?

Witney (3-4 Kingfishers Court Northfield Farm Lane) has the most, with 906 reviews rated 4.7 out of 5, followed by Witney (77 High Street) with 905.

Where are the Gatekeeper offices?

The three Gatekeeper offices, by town:

What do sellers say about Gatekeeper?

3 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ..."

What do landlords say about Gatekeeper?

3 reviews from landlords, rated 5.0 out of 5 on average. For example, James wrote: "When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ..."

What do tenants say about Gatekeeper?

4 reviews from tenants, rated 5.0 out of 5 on average. For example, Jacob wrote: "I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ..."

Has Gatekeeper won any awards?

Yes. In The Trusted Agent 2026 awards: Gatekeeper, Witney won Platinum; Gatekeeper, West Oxfordshire won Platinum; Gatekeeper, Swindon won Platinum.

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