Trusted Agent profile

FrostCo estate agents in Poole

4.8

★★★★★ Excellent

152 reviews across 2 offices and 2 platforms

FrostCo has two offices, all in Poole. Together they have 152 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

142

Reviews on Google

All 2 offices

Facebook logo

4.2 / 5

10

Reviews on Facebook

All 2 offices

Reviews may appear on more than one platform.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Our offices

FrostCo's two offices, most reviewed first. Each has its own page.

Latest reviews from every FrostCo office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Helpful, available and always most pleasant to deal with. A truly 1st class company.

Robert · 12 June 2023 · FrostCo Poole (2 Station Road)

Agent replied · 11 June 2024

Thank you very much Robert!

5/5

Google

Thanks Frosts for your excellent service, great support and clear guidance with my property. Really appreciated!

Ian · 12 June 2023 · FrostCo Poole (2 Station Road)

Agent replied · 11 June 2024

Thanks Ian - we aim for just that! Your gift was above and beyond - extra thanks from the team! Sue

5/5

Google

Provided an excellent, professional service keeping us well informed at every stage. Helpful and and friendly and a pleasure to deal with.

Nick · 12 June 2023 · FrostCo Poole (2 Station Road)

Agent replied · 11 June 2024

Thank you for your review and kind words!

5/5

Google

Many thanks to all the team at Frost @ co for all their help in purchasing my new property. I will certainly know who to contact if and when I decide to move again.

Sarah · 12 June 2023 · FrostCo Poole (2 Station Road)

Agent replied · 11 June 2024

Thank you Sarah! We hope you'll be very happy there for many years! Sue

5/5

Google

Excellent service from Chris, Harry and Giles and the rest of the team, the process from valuation to completion was dealt with very professionally with excellent communication throughout.

Richard · 12 June 2023 · FrostCo Poole (2 Station Road)

Agent replied · 11 June 2024

Thank you for your kind words!

5/5

Google

First-class, professional and efficient service. Prompt and courteous communications. Felt listened to, and desired result achieved without fuss. Thank you.

Rob · 12 June 2023 · FrostCo Poole (2 Station Road)

Agent replied · 11 June 2024

Thank you Rob for your kind words, pleasure to work with you, we're very happy all went well. Sue & team.

5/5

Google

We were very happy with the service we received. They were efficient and helpful and friendly at every stage of the purchase which made it much less stressful. We would recommend them to anyone.

Mike · 12 June 2023 · FrostCo Poole (2 Station Road)

Agent replied · 11 June 2024

Thanks for your kind words and lovely review Mike!

5/5

Google

Bought my property through Frost and Giles was fantastic at keeping me updated in a positive manner (it was a long process so not always an easy task)

Gemma · 12 June 2023 · FrostCo Poole (2 Station Road)

Agent replied · 11 June 2024

Thanks Gemma, this was slightly longer than normal, thanks for hanging in there and for your 5 star review! Hope you're settling in now...

5/5

Google

Great team of professionals who helped our son through the purchase of his first property. Good responses on queries post sale by Giles. Would definitely use them ourselves.

Wai · 12 June 2023 · FrostCo Poole (2 Station Road)

Agent replied · 11 June 2024

Thank you!

5/5

Google

We had a sale that developed some issues recently but Chris Frost was a star and kept ontop of the situation right the way through. He acted fairly and prompty at every stage and represented both side of the transaction with respect and understanding. Would definately recommend and use again ourselves.

Michael · 12 June 2023 · FrostCo Poole (2 Station Road)

Agent replied · 11 June 2024

Thanks for your kind words Michael - this was a tough one, I'm glad it worked out for everybody. Chris.

5/5

Google

First class service from Chris & team. Successfully completed a house sale in Lower Parkstone stress free in difficult market following the Liz Truss mini budget !! Having a sales progressor in house to keep the pressure on solicitors and purchaser is a great additional service and differentiator from the competition. Would highly recommend and use again.

William · 12 June 2023 · FrostCo Poole (2 Station Road)

Agent replied · 11 June 2024

Thanks very much for your review - I will pass on your kind words to the team. Sue

5/5

Google

Chris Frost has guided us through one of the most frustrating and complicated real estate transactions that we have ever experienced in any of the 4 countries that we have lived in. Chris and his team have quietly and efficiently smoothed the path when wobbles and difficulties occurred. We can unconditionally recommend Chris and his company.

Gordon · 12 June 2023 · FrostCo Poole (2 Station Road)

Agent replied · 11 June 2024

Thank you so much for your kind words Gordon, we're happy all went well in the end. Chris.

5/5

Google

Gary at Frosts sold us our house 16 years ago and we chose them to resell recently. Frosts found us the perfect buyers and were always polite and responsive throughout the process. A special mention to Giles their dedicated sales progressor who was absolutely ferocious in following things up with all parties in the chain and keeping things on track!

Claire · 12 June 2023 · FrostCo Poole (2 Station Road)

Agent replied · 11 June 2024

Thank you Claire!

5/5

Google

Always reliable, fair and great service. Nothing is too much trouble

Jadey · 10 June 2023 · FrostCo Poole (32a)

Agent replied · 11 June 2024

Thank you for your positive review

5/5

Google

Great service (as always) in finding tenants, and managing our property.

Brendan · 10 June 2023 · FrostCo Poole (32a)

Agent replied · 11 June 2024

Thanks Brendan!

5/5

Google

An outstanding letting agency- I have used them since they opened and so pleased with the excellent level of service they provide

Alison · 10 June 2023 · FrostCo Poole (32a)

Agent replied · 11 June 2024

Thank you Alison!

1/5

Google

Poor service, lack of communication, process was very poor ended finding accommodation via a different company due to all the mess around. Tried to keep hold of my holding deposit thankfully bank stepped in and returned it back to me, unprofessional stay clear

David · 10 June 2023 · FrostCo Poole (32a)

Agent replied · 11 June 2024

Hello David, thank you for your review. All process' were followed as per our documentation your received and signed. I'm sorry your application was unsuccessful and we wish you the best on your alternative accommodation. Regards

5/5

Google

Very happy with Frost’s as our agents. They have always found suitable tenants for us and have helped with all our enquiries in a professional but very friendly way. Good advisors too! Definitely recommend them. Thank you for all your help.

Maggie · 10 June 2023 · FrostCo Poole (32a)

Agent replied · 11 June 2024

Thank you very much Maggie

5/5

Google

I was very impressed with the level of service and value offered by Frost & Company Professional Letting. It is refreshing to work with a team who understand the brief and recognize the importance of finding quality tenants. The follow up paperwork and attention to detail was exacting and far surpasses that I have experienced elsewhere. I would highly recommend their services to other Landlords.PositiveProfessionalism

TheLifeOfTyler · 25 August 2022 · FrostCo Poole (32a)

Agent replied · 11 June 2024

Thank you for your lovely review

5/5

Google

Rating only, no written review.

Viv · 10 June 2022 · FrostCo Poole (32a)

Agent replied · 11 June 2024

Thank you very much

5/5

Google

Rating only, no written review.

Kim · 10 June 2022 · FrostCo Poole (32a)

Agent replied · 11 June 2024

Thank you

1/5

Google

no one answered by calls, none of the phone numbers would connect.

Marina · 10 June 2022 · FrostCo Poole (32a)

Agent replied · 11 June 2024

Thank you for bringing this to our attention, can you please confirm the number you tried to call? Many thanks

5/5

Google

Good service with excellent guidance and always acting in a professional manner.PositiveProfessionalism

Gerry · 10 June 2022 · FrostCo Poole (32a)

Agent replied · 11 June 2024

Hello Gerry, thank you very much

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about FrostCo

Which FrostCo office has the most reviews?

Poole (32a) has the most, with 77 reviews rated 4.7 out of 5, followed by Poole (2 Station Road) with 75.

Where are the FrostCo offices?

The two FrostCo offices, by town:

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?
The Trusted Agent

Is this your office? Claim your page.

Get help from an agent