5/5
Helpful, available and always most pleasant to deal with. A truly 1st class company.
Agent replied · 11 June 2024
Thank you very much Robert!
Trusted Agent profile
★★★★★
152 reviews across 2 offices and 2 platforms
FrostCo has two offices, all in Poole. Together they have 152 reviews on two platforms, rated 4.8 out of 5 overall.
142
Reviews on Google
All 2 offices
10
Reviews on Facebook
All 2 offices
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FrostCo's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Helpful, available and always most pleasant to deal with. A truly 1st class company.
Thank you very much Robert!
5/5
Thanks Frosts for your excellent service, great support and clear guidance with my property. Really appreciated!
Thanks Ian - we aim for just that! Your gift was above and beyond - extra thanks from the team! Sue
5/5
Provided an excellent, professional service keeping us well informed at every stage. Helpful and and friendly and a pleasure to deal with.
Thank you for your review and kind words!
5/5
Many thanks to all the team at Frost @ co for all their help in purchasing my new property. I will certainly know who to contact if and when I decide to move again.
Thank you Sarah! We hope you'll be very happy there for many years! Sue
5/5
Excellent service from Chris, Harry and Giles and the rest of the team, the process from valuation to completion was dealt with very professionally with excellent communication throughout.
Thank you for your kind words!
5/5
First-class, professional and efficient service. Prompt and courteous communications. Felt listened to, and desired result achieved without fuss. Thank you.
Thank you Rob for your kind words, pleasure to work with you, we're very happy all went well. Sue & team.
5/5
We were very happy with the service we received. They were efficient and helpful and friendly at every stage of the purchase which made it much less stressful. We would recommend them to anyone.
Thanks for your kind words and lovely review Mike!
5/5
Bought my property through Frost and Giles was fantastic at keeping me updated in a positive manner (it was a long process so not always an easy task)
Thanks Gemma, this was slightly longer than normal, thanks for hanging in there and for your 5 star review! Hope you're settling in now...
5/5
Great team of professionals who helped our son through the purchase of his first property. Good responses on queries post sale by Giles. Would definitely use them ourselves.
Thank you!
5/5
We had a sale that developed some issues recently but Chris Frost was a star and kept ontop of the situation right the way through. He acted fairly and prompty at every stage and represented both side of the transaction with respect and understanding. Would definately recommend and use again ourselves.
Thanks for your kind words Michael - this was a tough one, I'm glad it worked out for everybody. Chris.
5/5
First class service from Chris & team. Successfully completed a house sale in Lower Parkstone stress free in difficult market following the Liz Truss mini budget !! Having a sales progressor in house to keep the pressure on solicitors and purchaser is a great additional service and differentiator from the competition. Would highly recommend and use again.
Thanks very much for your review - I will pass on your kind words to the team. Sue
5/5
Chris Frost has guided us through one of the most frustrating and complicated real estate transactions that we have ever experienced in any of the 4 countries that we have lived in. Chris and his team have quietly and efficiently smoothed the path when wobbles and difficulties occurred. We can unconditionally recommend Chris and his company.
Thank you so much for your kind words Gordon, we're happy all went well in the end. Chris.
5/5
Gary at Frosts sold us our house 16 years ago and we chose them to resell recently. Frosts found us the perfect buyers and were always polite and responsive throughout the process. A special mention to Giles their dedicated sales progressor who was absolutely ferocious in following things up with all parties in the chain and keeping things on track!
Thank you Claire!
5/5
Always reliable, fair and great service. Nothing is too much trouble
Thank you for your positive review
5/5
Great service (as always) in finding tenants, and managing our property.
Thanks Brendan!
5/5
An outstanding letting agency- I have used them since they opened and so pleased with the excellent level of service they provide
Thank you Alison!
1/5
Poor service, lack of communication, process was very poor ended finding accommodation via a different company due to all the mess around. Tried to keep hold of my holding deposit thankfully bank stepped in and returned it back to me, unprofessional stay clear
Hello David, thank you for your review. All process' were followed as per our documentation your received and signed. I'm sorry your application was unsuccessful and we wish you the best on your alternative accommodation. Regards
5/5
Very happy with Frost’s as our agents. They have always found suitable tenants for us and have helped with all our enquiries in a professional but very friendly way. Good advisors too! Definitely recommend them. Thank you for all your help.
Thank you very much Maggie
5/5
I was very impressed with the level of service and value offered by Frost & Company Professional Letting. It is refreshing to work with a team who understand the brief and recognize the importance of finding quality tenants. The follow up paperwork and attention to detail was exacting and far surpasses that I have experienced elsewhere. I would highly recommend their services to other Landlords.PositiveProfessionalism
Thank you for your lovely review
2/5
Rating only, no written review.
5/5
Rating only, no written review.
Thank you very much
5/5
Rating only, no written review.
Thank you
1/5
no one answered by calls, none of the phone numbers would connect.
Thank you for bringing this to our attention, can you please confirm the number you tried to call? Many thanks
5/5
Good service with excellent guidance and always acting in a professional manner.PositiveProfessionalism
Hello Gerry, thank you very much
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Poole (32a) has the most, with 77 reviews rated 4.7 out of 5, followed by Poole (2 Station Road) with 75.
The two FrostCo offices, by town:
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