Trusted Agent profile

FrostCo estate agents in Poole

4.8

★★★★★ Excellent

152 reviews across 2 offices and 2 platforms

FrostCo has two offices, all in Poole. Together they have 152 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

142

Reviews on Google

All 2 offices

Facebook logo

4.2 / 5

10

Reviews on Facebook

All 2 offices

Reviews may appear on more than one platform.

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Our offices

FrostCo's two offices, most reviewed first. Each has its own page.

Latest reviews from every FrostCo office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Rating only, no written review.

Lisa · 13 October 2024 · FrostCo Poole (32a)

Agent replied · 11 June 2024

Thanks Lisa

5/5

Google

Katie, Simon, Jackie and the team are all top class. I would never consider anyone else to manage my property.

Harry · 13 October 2024 · FrostCo Poole (32a)

Agent replied · 11 June 2024

Thanks Harry!

5/5

Google

The lettings team made moving as stress free as possible, particularly Alex who was a superstar! I highly recommend their services.

Michelle · 13 October 2024 · FrostCo Poole (32a)

Agent replied · 11 June 2024

Thanks so much Michelle

5/5

Google

Professional and helpful staff throughout the entire process. The application process for my flat was smooth and clear. I highly recommend them to anyone looking for a great letting agency.

Leonardo · 13 October 2024 · FrostCo Poole (32a)

Agent replied · 11 June 2024

Thank you very much Leonardo!

5/5

Google

Very pleased with the service here. Big thank you to Darryl and Giles!!

Laura · 16 April 2024 · FrostCo Poole (2 Station Road)

Agent replied · 11 June 2024

Thank you Laura!

4/5

Google

Good communication all the time during the buying process and great support for all the team

Dorella · 16 April 2024 · FrostCo Poole (2 Station Road)

Agent replied · 11 June 2024

Thank you Dorella!

5/5

Google

Frost was very professional and friendly made us very comfortable for us instruct them to sell our property , excellent communication and feed back from viewings.

Alan · 16 April 2024 · FrostCo Poole (2 Station Road)

Agent replied · 11 June 2024

Thank you Alan, we hope you're both settling in well in your new home!

5/5

Google

The team were very active in the sale of our property, communication was great and I would highly recommend.

Paul · 12 April 2024 · FrostCo Poole (2 Station Road)

5/5

Google

Great team really helpful.

Sophia · 13 January 2024 · FrostCo Poole (2 Station Road)

Agent replied · 11 June 2024

Thank you Sophia!

5/5

Google

Rating only, no written review.

Emily · 12 December 2023 · FrostCo Poole (32a)

Agent replied · 11 June 2024

Thank you!

5/5

Google

The team at Frosts provided a very professional service with the sale of our house in a challenging market. Always helpful and efficient throughout.

Jon · 14 November 2023 · FrostCo Poole (2 Station Road)

Agent replied · 11 June 2024

Thank you for your review Jon.

5/5

Google

Rating only, no written review.

Giovanni · 13 October 2023 · FrostCo Poole (2 Station Road)

Agent replied · 13 October 2026

Thank you Ivan!

5/5

Google

Good publicity and comm

Richard · 13 October 2023 · FrostCo Poole (2 Station Road)

Agent replied · 11 June 2024

Thanks Richard!

5/5

Google

An excellent customer journey throughout the purchase.

Sarah · 13 October 2023 · FrostCo Poole (2 Station Road)

Agent replied · 11 June 2024

Thanks Sarah!

5/5

Google

Professional approach to a difficult sale. Would definitely recommend

Geoffrey · 13 October 2023 · FrostCo Poole (2 Station Road)

Agent replied · 11 June 2024

Thank you for your review!

5/5

Google

Very professional and responsive. They made me feel supported throughout and gave us a nice bag of goodies upon completion!

Jodie · 13 October 2023 · FrostCo Poole (2 Station Road)

Agent replied · 11 June 2024

Thank you Jodie! I hope you enjoyed the chocs & champers in your new home!

5/5

Google

Professional, efficient and friendly. The team kept us updated throughout the process and we're very happy with the outcome.

Chris · 13 October 2023 · FrostCo Poole (2 Station Road)

Agent replied · 11 June 2024

Thank you Chris!

5/5

Google

Thanks to everyone at Frosts for getting me through my flat sale/house purchase. It took a while for everything to line up, but we got there! Everyone was so helpful and professional and I’d definitely recommend using them.

Naomi · 13 October 2023 · FrostCo Poole (2 Station Road)

Agent replied · 11 June 2024

Thank you Naomi! Hope the move went well and you're settling in!

5/5

Google

Brilliant! The whole team are dedicated professionals, enthusiastic and friendly. Even though I wavered along the rocky path of selling my flat in the current climate, Frosts resolutely persevered until the right buyer was found and competently directed, despite having to deal with indifferent parties, through to a successful completion. Many thanks.

John · 13 October 2023 · FrostCo Poole (2 Station Road)

Agent replied · 11 June 2024

Thank you John for your kind words and your perseverance - we're so pleased for you!

5/5

Google

Katie/Simon/Josh and team have been a great help getting my family in just the right place. They helped with the process and a worked with us through a few bumps that came up because of the owner. Great group of agents.

Barry · 13 October 2023 · FrostCo Poole (32a)

Agent replied · 11 June 2024

Thanks for the review Barry! We hope you continue to enjoy your new home.

1/5

Google

If you want a unhelpful rude non customer focused company then this is the one for you. Never have I come across such indifference to a consumers complaints. I rent a room in a shared house off f&co I have mould and slugs somehow coming in there response which I have saved. 'It's not an urgent issue ' we are constantly left without hot water or heating they are a joke of a company and I wish I had never bothered with them. Avoid at all costs also there places are so over priced it makes you wonder how they come up with it

Matthew · 13 October 2023 · FrostCo Poole (32a)

Agent replied · 11 June 2024

We are sorry to receive your 1 Start Review, though are confident that we acted professionally and within our remit at all times, as confirmed by The Property Ombudsman. Wishing you all the best.

5/5

Google

Rating only, no written review.

Ivan · 17 July 2023 · FrostCo Poole (2 Station Road)

Agent replied · 11 June 2024

Thank you Ivan!

4/5

Google

Good service throughout at reasonable cost.

Peter · 12 June 2023 · FrostCo Poole (2 Station Road)

Agent replied · 11 June 2024

Thanks for the review Peter! Sue

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about FrostCo

Which FrostCo office has the most reviews?

Poole (32a) has the most, with 77 reviews rated 4.7 out of 5, followed by Poole (2 Station Road) with 75.

Where are the FrostCo offices?

The two FrostCo offices, by town:

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