5/5
Rating only, no written review.
Agent replied · 11 June 2024
Thanks Lisa
Trusted Agent profile
★★★★★
152 reviews across 2 offices and 2 platforms
FrostCo has two offices, all in Poole. Together they have 152 reviews on two platforms, rated 4.8 out of 5 overall.
142
Reviews on Google
All 2 offices
10
Reviews on Facebook
All 2 offices
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FrostCo's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
Thanks Lisa
5/5
Katie, Simon, Jackie and the team are all top class. I would never consider anyone else to manage my property.
Thanks Harry!
5/5
The lettings team made moving as stress free as possible, particularly Alex who was a superstar! I highly recommend their services.
Thanks so much Michelle
5/5
Professional and helpful staff throughout the entire process. The application process for my flat was smooth and clear. I highly recommend them to anyone looking for a great letting agency.
Thank you very much Leonardo!
5/5
Very pleased with the service here. Big thank you to Darryl and Giles!!
Thank you Laura!
5/5
Very efficient,kept me informed Would always recommend them
4/5
Good communication all the time during the buying process and great support for all the team
Thank you Dorella!
5/5
Frost was very professional and friendly made us very comfortable for us instruct them to sell our property , excellent communication and feed back from viewings.
Thank you Alan, we hope you're both settling in well in your new home!
5/5
The team were very active in the sale of our property, communication was great and I would highly recommend.
5/5
Great team really helpful.
Thank you Sophia!
5/5
Rating only, no written review.
Thank you!
5/5
The team at Frosts provided a very professional service with the sale of our house in a challenging market. Always helpful and efficient throughout.
Thank you for your review Jon.
5/5
Rating only, no written review.
Thank you Ivan!
5/5
Good publicity and comm
Thanks Richard!
5/5
An excellent customer journey throughout the purchase.
Thanks Sarah!
5/5
Professional approach to a difficult sale. Would definitely recommend
Thank you for your review!
5/5
Very professional and responsive. They made me feel supported throughout and gave us a nice bag of goodies upon completion!
Thank you Jodie! I hope you enjoyed the chocs & champers in your new home!
5/5
Professional, efficient and friendly. The team kept us updated throughout the process and we're very happy with the outcome.
Thank you Chris!
5/5
Thanks to everyone at Frosts for getting me through my flat sale/house purchase. It took a while for everything to line up, but we got there! Everyone was so helpful and professional and I’d definitely recommend using them.
Thank you Naomi! Hope the move went well and you're settling in!
5/5
Brilliant! The whole team are dedicated professionals, enthusiastic and friendly. Even though I wavered along the rocky path of selling my flat in the current climate, Frosts resolutely persevered until the right buyer was found and competently directed, despite having to deal with indifferent parties, through to a successful completion. Many thanks.
Thank you John for your kind words and your perseverance - we're so pleased for you!
5/5
Katie/Simon/Josh and team have been a great help getting my family in just the right place. They helped with the process and a worked with us through a few bumps that came up because of the owner. Great group of agents.
Thanks for the review Barry! We hope you continue to enjoy your new home.
1/5
If you want a unhelpful rude non customer focused company then this is the one for you. Never have I come across such indifference to a consumers complaints. I rent a room in a shared house off f&co I have mould and slugs somehow coming in there response which I have saved. 'It's not an urgent issue ' we are constantly left without hot water or heating they are a joke of a company and I wish I had never bothered with them. Avoid at all costs also there places are so over priced it makes you wonder how they come up with it
We are sorry to receive your 1 Start Review, though are confident that we acted professionally and within our remit at all times, as confirmed by The Property Ombudsman. Wishing you all the best.
5/5
Rating only, no written review.
Thank you Ivan!
4/5
Good service throughout at reasonable cost.
Thanks for the review Peter! Sue
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Poole (32a) has the most, with 77 reviews rated 4.7 out of 5, followed by Poole (2 Station Road) with 75.
The two FrostCo offices, by town:
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