Trusted Agent profile

Fraser & Co estate agents in Barnet, Westminster and Hounslow

4.4

★★★★★ Great

510 reviews across 4 offices and 2 platforms

Fraser & Co has four offices, in Barnet, Westminster (two offices) and Hounslow. Together they have 510 reviews on two platforms, rated 4.4 out of 5 overall.

Google logo

4.4 / 5

449

Reviews on Google

All 4 offices

Trustpilot logo

61

Reviews on Trustpilot

Business-wide

Our offices

Fraser & Co's four offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 448 reviews on Google only. Show every review

5/5

Google

I rented a property through this agency with Nazim, and the whole experience has been excellent. From the very beginning, Nazim was incredibly helpful and thoughtful, everything was well-prepared, and the process went smoothly. After moving in, I had a few small issues, and Hadi was amazing in resolving them. He always responded promptly, was very resourceful, and clearly had the tenant’s best interests in mind. His support made me feel truly looked after. Overall, this is a highly professional and reliable agency. I would absolutely recommend them!

Sisi · 7 August 2025 · Fraser & Co London New Homes

Agent replied · 10 October 2026

Hi Sisi, Thank you for your fantastic review! We're thrilled to hear that Nazim and Hadi made your renting experience with us so smooth and positive. Providing excellent service and making sure our tenants feel looked after is our top priority, so your feedback means a lot to us. We're glad to have you as a tenant and hope you continue to enjoy your new home. Kind Regards, The Fraser & Co Team

5/5

Google

I had a great experience working with Fraser & Co while searching for a rental property in London. From the very beginning, their team was responsive, professional, and truly understood my requirements. They guided me through the entire process smoothly, helped shortlist the right options, and were always available to answer any questions I had. Special thanks to the agent Robert, who managed my case, they were incredibly helpful, patient, and made sure everything was in place for a hassle-free move-in. Finding a rental home in London can be stressful, but Fraser & Co made the journey much easier and more efficient. I highly recommend them to anyone looking for property services in London.

Lalit · 2 August 2025 · Fraser & Co Colindale Estate Agents

5/5

Google

Rob was excellent. Patiently waited for the initial viewing when I was late. Subsequently, he dealt with the contract quickly and efficiently - even when he was on holiday. Additionally, great Aftersales. Modern day excellence.

Greg · 11 July 2025 · Fraser & Co Colindale Estate Agents

5/5

Google

I would like to express my greatly appreciation to the Property Manager (Amreet Panesar) from Fraser & Co. Amreet is the best Property Manager I've ever met in London. She's very professional and efficient, she helped me to resolve those issues during we moved in period very quickly. Amreet is also a very nice property manager, I can feel her putting a lot of great efforts to help her clients, understand their need and want, that's why she can resolve our concerns so quickly. Thank you Amreet!

Carol · 21 June 2025 · Fraser & Co London New Homes

Agent replied · 10 October 2026

Hi Carol, we're so glad to hear you had such a positive experience with Amreet! It's wonderful to know that Amreet's professionalism and efficiency made your move-in period smooth and stress-free. We pride ourselves on having property managers who go above and beyond to understand and meet our clients' needs, and your feedback truly highlights Amreet's dedication. Thank you for choosing Fraser & Co. We wish you all the best in your new home and look forward to assisting you with any future property needs in London!, The Fraser & Co Team

5/5

Google

Iarina is very helpful and enthusiastic. She gave quick responses to our requests and questions.

Vicky · 19 June 2025 · Fraser & Co Colindale Estate Agents

5/5

Google

Andrew Assaker was incredibly helpful from the very beginning of the process. He assisted me in finding a solicitor and was always quick to respond, helping to speed up communication with the seller. He was consistently available to answer any questions I had, whether by phone or message. I truly appreciated his support throughout and would highly recommend him to anyone looking to buy a property.

Klint · 9 June 2025 · Fraser & Co London New Homes

Agent replied · 10 October 2026

Hi Klint, We really appreciate you taking the time to share your experience. It’s great to hear that Andrew was responsive, supportive, and helped move things along smoothly. Thanks again for your recommendation! Kind regards, The Fraser & Co Team

5/5

Google

Fraser & Co. Property Management Service has consistently been professional and efficient in the 5 years I have rented through them and I'd especially like to highlight Shama and Hadi for their outstanding customer service. Every query is handled promptly and with great care, ensuring a smooth and stress-free process. It's rare to find such attentive support in property management.

Nik · 9 June 2025 · Fraser & Co London West End

5/5

Google

Our experience with Robert Bizgan during our home search was really positive. Robert was incredibly patient and communicative, and what stood out most to us was his ability to quickly grasp our requirements from the get-go. His commitment to securing a good deal for both parties, coupled with transparency on comms around let terms is truly impressive. We'd wholeheartedly recommend Robert to anyone looking for their next home!

Jewel · 6 June 2025 · Fraser & Co Colindale Estate Agents

5/5

Google

Rabia is the best agent we have ever had! We have rented and lived at a Fraser property for almost 3 years now and she is always quick to respond, act on requests and make sure we are always comfortable. I couldn’t recommend Fraser enough, especially with Rabia as an agent!

Conny · 22 May 2025 · Fraser & Co London West End

5/5

Google

Rabia is the best agent we have ever had! We have rented and lived at a Fraser property for almost 3 years now and she is always quick to respond, act on requests and make sure we are always comfortable. I couldn’t recommend Fraser enough, especially with Rabia as an agent!

Conny · 21 May 2025 · Fraser & Co London New Homes

5/5

Google

Robert is professional and happy to help. Explained to me thoroughly and clearly things I would like to know about. Would recommend.

Freesia · 16 May 2025 · Fraser & Co Colindale Estate Agents

5/5

Google

Robert showed me the property in Harrow and was great at explaining everything. I recommend his services

Priyanka · 13 May 2025 · Fraser & Co Colindale Estate Agents

1/5

Google

Really poor experience with this company. Especially the manager, Nazim who was extremely rude and unprofessional. If he were renting out my flat, I would be mortified as to how he treated a potential client!

Esther · 11 May 2025 · Fraser & Co Kew Bridge & Brentford

5/5

Google

It has been wonderful working with Ms Sam over the past few months. She is one of the best property managers I have encountered so far. She is professional, follows through on all matters and always keeps us informed. I was very impressed with her recent help in resolving my balcony glass door issue. She was efficient in finding me a reliable contractor to replace the door. Once again, thank you, Sam!

Connie · 10 May 2025 · Fraser & Co London West End

5/5

Google

I am glad to work closely with Rabia Ahmad of Fraser & Co. She has been our management consultant of our property for several years. She is always prompt to respond, very helpful in providing fast and efficient property management and maintenance assistance. She is trust worthy and take care in all details. Rabia, keep up the good work. Cheers

Venus · 10 May 2025 · Fraser & Co London West End

Agent replied · 24 October 2024

Dear Venus, Thank you so much for giving Zuzanna a 5-star review:) We are delighted to hear that she's been looking after your property so well, promptly organising the necessary maintenance work. We will pass on your kind words to her, she will be thrilled to hear your feedback:) If you require any further assistance, please don't hesitate to contact us. Best Wishes Fraser & Co Team

5/5

Google

I’ve had the pleasure of working with Sam El Jani over the past year, and she has been nothing short of amazing. Always professional, attentive, and quick to respond, she’s made living here a smooth and stress free experience. It’s rare to find someone so reliable and genuinely caring in property management as Sam was, and I truly appreciate all the effort she’s put in to make sure everything runs well. Couldn’t have asked for better support!

Jacob · 17 April 2025 · Fraser & Co London West End

5/5

Google

Iarina and Robert have been great and guided me from day 1. Extremely professional and stayed in touch throughout with their quick responses. Highly recommend! From property management- Karen has been excellent and always understands the needs for the tenant which is why she works and tries her best to manage with landlords and provide high standard services. Great team overall.

Deepali · 10 April 2025 · Fraser & Co Colindale Estate Agents

5/5

Google

My partner and I dealt predominantly by Nazim at this branch and he was so helpful and reassuring throughout the whole process of viewing, renting and ending our tenancy. Nothing was too much for him, especially when we encountered some hiccups with move out dates. I always felt like he would have an answer or solution to any problem- and I know I can be a tricky customer. Along with Amreet our nearly 3 year tenancy was managed wonderfully and I couldn’t recommend them more.

Elspeth · 21 March 2025 · Fraser & Co Kew Bridge & Brentford

Agent replied · 24 April 2025

We really appreciate your feedback and are delighted to hear that Nazim and Amreet provided great support during your tenancy. It’s always our goal to make the renting process as straightforward as possible, so it’s great to know you felt reassured throughout. Thank you for your recommendation, and we wish you all the best! Kind Regards, Fraser & Co - Kew Bridge & Brentford 📞020 8747 0661 🌍 www.fraser.uk.com

5/5

Google

Robert Bizgan at Fraser & Co strikes me great property lettings manager. He's a diligent operator, with great communication and eager to understand and support your specific needs as a landlord. Recommended! I look forward to working with him in the future.

Chike · 17 March 2025 · Fraser & Co Colindale Estate Agents

5/5

Google

Had a great experience working with George. Very professional, responsive, and made the leasing process smooth!

Micaella · 17 March 2025 · Fraser & Co London West End

5/5

Google

Had a great experience working with George. Very professional, responsive, and made the leasing process smooth!

Micaella · 16 March 2025 · Fraser & Co London New Homes

5/5

Google

My renting agent George is so professional, really happy to deal with people like him, everything is so smooth and going well working with him, best renting agent of all time, highly recommend!!

Jiajun · 12 March 2025 · Fraser & Co London West End

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Fraser & Co and its branches won awards at The British Property Awards in one year, most recently 2024.

British Property Awards winners in one year, the group and its branches: 2024.

British Property Awards by year, 2024

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Fraser & Co

Which Fraser & Co office has the most reviews?

Barnet has the most, with 237 reviews rated 4.5 out of 5, followed by London West End with 222.

Where are the Fraser & Co offices?

The four Fraser & Co offices, by town:

  • Barnet: 5 Charcot Road, Colindale Avenue, London, NW9 5HG, Barnet, NW9 5HG
  • Hounslow: 571 Chiswick High Road, London, W4 3AY, Hounslow, W4 3AY
  • London New Homes: Unit 12 West End Quay, 1 South Wharf Road, Paddington, London, W2 1JB, Westminster, W2 1JB
  • London West End: Unit 12 West End Quay, 1 South Wharf Road, Paddington, W2 1JB, Westminster, W2 1JB
Has Fraser & Co won any awards?

Yes. At The British Property Awards 2024 its branches won 1 Gold award.

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