Trusted Agent profile

Fraser & Co estate agents in Barnet, Westminster and Hounslow

4.4

★★★★★ Great

510 reviews across 4 offices and 2 platforms

Fraser & Co has four offices, in Barnet, Westminster (two offices) and Hounslow. Together they have 510 reviews on two platforms, rated 4.4 out of 5 overall.

Google logo

4.4 / 5

449

Reviews on Google

All 4 offices

Trustpilot logo

61

Reviews on Trustpilot

Business-wide

Our offices

Fraser & Co's four offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 448 reviews on Google only. Show every review

5/5

Google

Robert was amazing throughout the entire process. He was always attentive and responded to our questions quickly, making everything much easier and clearer to understand. It was a very pleasant experience, and we highly recommend Robert and his agency. Thank you for everything!

Juliette · 15 March 2026 · Fraser & Co Colindale Estate Agents

Agent replied · 15 October 2026

Hi Juliette, Thank you for the recommendation. We are glad to hear that Robert’s attentive approach made the process clearer and easier for you. It was a pleasure assisting you, and we appreciate you sharing your experience. Kind Regards, The Fraser & Co Team

5/5

Google

Rating only, no written review.

Prabhakar · 15 March 2026 · Fraser & Co Colindale Estate Agents

Agent replied · 15 October 2026

Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and support. If there's anything more we can do for you or if you have any questions, please don't hesitate to reach out. We're here to help! Kind Regards, The Fraser & Co Team

5/5

Google

Robert Bizgan has helped me secure my dream ptoperty. I recommend reaching out to him if you want to buy or rent. Top agent

Jeanne · 15 March 2026 · Fraser & Co Colindale Estate Agents

Agent replied · 15 October 2026

Hi Jeanne, Thanks for sharing your experience. It’s great to know Robert provided such helpful service for your property search. We appreciate the recommendation and hope to work with you again in the future. Kind Regards, The Fraser & Co Team

5/5

Google

I was with a company called Lock 8 in Colindale and it then got taken over by Fraser and co. Initially I did not have a good experience until Robert Bizgan took over the management of Fraser and co in Colindale. Since then the service has massively improved!! He is very professional, knowledgeable, helpful & would communicate everything to me so I know what was going on. Nothing was too much for him and you could tell he was genuine & full heartedly trying his best to help to get things fixed at the property as well as source the right tenant for us. Very good service.

Seema · 15 March 2026 · Fraser & Co Colindale Estate Agents

Agent replied · 15 October 2026

Hi Seema, thank you for sharing your experience with us. We understand that transitions can sometimes be challenging, and we are so glad that Robert was able to step in and provide the professional, knowledgeable service you deserve. It’s great to know he’s been able to get things back on track for your property. Thank you for your continued trust in Fraser & Co Colindale.

5/5

Google

Robert was really helpful throughout the process of getting my flat. He made everything quick and straightforward, and was always easy to reach if I had any questions. The whole process moved along smoothly and he helped make what can sometimes be a stressful experience much easier. Really appreciate his help and would happily recommend him and the letting agency to anyone looking for a place.

Matthew · 15 March 2026 · Fraser & Co Colindale Estate Agents

Agent replied · 15 October 2026

Hi Matthew, thanks for the review. We're glad Robert could help make the process of getting your flat so quick and straightforward. It’s great to hear he was able to take the stress out of it for you. I’ll pass your thanks on to him and the Colindale team. Best, the Fraser & Co team.

5/5

Google

Great services !

Chamila · 16 February 2026 · Fraser & Co Kew Bridge & Brentford

Agent replied · 16 April 2026

Hi Chamila, Thank you so much for the five-star rating! We are thrilled to hear that you had such a great experience with our services. Your feedback truly means a lot to our team, and we look forward to assisting you again in the future. Kind Regards, The Fraser & Co Team

5/5

Google

Very pleased with the service. Thanks to their international connections, my flat in Colindale was rented out extremely quickly. The team has excellent coverage of the area and was professional, attentive, and supportive at every stage of the process. I felt well looked after from start to finish.

Pavel · 15 February 2026 · Fraser & Co Colindale Estate Agents

5/5

Google

Robert was efficient, responsive, and made the whole letting process smooth and stress-free.

Shikhar · 15 February 2026 · Fraser & Co Colindale Estate Agents

Agent replied · 15 October 2026

Hi Shikhar, Thank you so much for the 5-star review! We are delighted to hear that Robert made the letting process smooth and stress-free for you. Providing an efficient and responsive service is exactly what we strive for, and your feedback lets us know we’re on the right track. We hope to see you again soon! Kind Regards, The Fraser & Co Team

5/5

Google

Exceptionally good and reliable service. Robert went above and beyond what I was reasonably expecting. He was realistic and honest about how long it was likely to take and what the rent would be. He actually got me a very good professional tenant within a week, just before Christmas!, which is incredible. He was open about what fees they charge and the associated service. No pressure sales at all. Robert also helped me quickly get a reliable trades person to carry out required repairs and liaised with the tradesman on my behalf at no additional cost I would definitely recommend them and use them again myself when i need to.

Arsalan · 15 February 2026 · Fraser & Co Colindale Estate Agents

Agent replied · 15 October 2026

Hi Arsalan, Thank you so much for your detailed review! We are thrilled to hear that Robert went above and beyond your expectations, especially by securing a great tenant so quickly before the holiday season. We pride ourselves on being realistic and honest with our clients, and it’s wonderful to know you appreciated our transparent approach and the extra help with repairs. We look forward to working with you again! Kind Regards, The Fraser & Co Team

5/5

Google

Mr Robert Bizgan was very helpful throughout the procedure.

Delji · 15 February 2026 · Fraser & Co Colindale Estate Agents

Agent replied · 15 October 2026

Hi Delji, Thank you for the 5-star rating. We’re glad to hear that Robert Bizgan was helpful throughout the process. We appreciate your feedback and hope to work with you again in the future. Kind Regards, The Fraser & Co Team

5/5

Google

George offered exceptional service! He has assisted me during my application and the documents for the move in ! It was hectic but he did an amazing work

Rahmah · 11 February 2026 · Fraser & Co London West End

5/5

Google

They operate my building and I can say that they are very reliable. George is always very responsive and helpful.

William · 11 February 2026 · Fraser & Co London West End

Agent replied · 11 October 2026

Hi William, Thank you so much for your 5-star review! We’re glad to hear that you find our building management services reliable and that George has been so responsive and helpful. I’ll be sure to pass your kind words along to him, he’ll be delighted to know his hard work is appreciated. We look forward to continuing to support you! Kind Regards, The Fraser & Co Team

5/5

Google

One of the best real estate offices in london, our experience with Mr. George was absolutely incredible.

Fatma · 11 February 2026 · Fraser & Co London West End

Agent replied · 11 October 2026

Hi Fatma, Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you had such an incredible experience with Mr. George and that you consider us one of the best offices in London. Your feedback truly makes a difference to our team and reinforces our commitment to excellence. We look forward to assisting you again in the future! Kind Regards, The Fraser & Co Team

5/5

Google

Met George, he has been very professional during the renting process and always extremely responsive.

Giovanni · 11 February 2026 · Fraser & Co London West End

Agent replied · 11 October 2026

Hi Giovanni, Thank you so much for your five-star review! We are delighted to hear that George provided such professional and responsive service throughout your renting process. Feedback like yours is incredibly valuable to us as it reinforces our commitment to supporting our tenants every step of the way. We hope you are settling in well and look forward to assisting you again in the future. Kind Regards, The Fraser & Co Team

5/5

Google

I had a great experience letting my apartment in central London through George. From start to finish, the process was extremely smooth and well handled. George was professional, responsive, and very knowledgeable, making everything straightforward and stress-free. Communication was clear throughout, and I felt well supported at every stage. I would highly recommend him to anyone looking for a reliable and efficient agent.

Ishita · 11 February 2026 · Fraser & Co London West End

Agent replied · 11 October 2026

Hi Ishita, Thank you so much for your kind words! We are thrilled to hear that George made the process of letting your central London apartment so smooth and stress-free. Our goal is always to provide clear communication and professional support, so it’s wonderful to know we hit the mark for you. We truly appreciate the recommendation and look forward to assisting you again in the future! Kind Regards, The Fraser & Co Team

5/5

Google

My experience with George who showed us the property in July/August was great. He is very pleasant and ensured the rental process began smoothly. I can and will post a full review once I have completed my tenancy at this property that is managed by Fraser & Co.

Siddarth · 11 February 2026 · Fraser & Co London West End

Agent replied · 11 October 2026

Hi Siddarth, Thank you for sharing your experience and for the five-star rating! We’re so glad George made such a great impression during your viewings this summer and ensured a smooth start to your move. As we are managing the property, we are committed to making sure the rest of your stay is just as pleasant. We truly value your feedback and look forward to reading your full review at the end of your tenancy! Kind Regards, The Fraser & Co Team

5/5

Google

George has been incredible from the start to help us find our new home. The whole process was so quick and easy. Can’t recommend enough

Chesky · 11 February 2026 · Fraser & Co London West End

Agent replied · 11 October 2026

Hi Chesky, Thank you so much for the five-star review! We are delighted to hear that George was able to help you find your new home and that the entire process was quick and easy. Providing a stress-free experience from start to finish is exactly what we strive for. Your recommendation means a lot to us, and we wish you the very best in your new home! Kind Regards, The Fraser & Co Team

5/5

Google

Had a great experience renting my flat with Fraser & Co. My agent George was extremely helpful, professional, and responsive throughout the entire process. Highly recommended.

Luis · 11 February 2026 · Fraser & Co London West End

Agent replied · 11 October 2026

Hi Luis, Thanks for the glowing review! We’re so glad George could make the rental process smooth and stress-free for you. We pride ourselves on being responsive and helpful, so it’s great to see that reflected in your experience. Please don't hesitate to reach out if you need anything else down the road. Kind Regards, The Fraser & Co Team

5/5

Google

My experience with George who showed us the property in July/August was great. He is very pleasant and ensured the rental process began smoothly. I can and will post a full review once I have completed my tenancy at this property that is managed by Fraser & Co.

Siddarth · 10 February 2026 · Fraser & Co London New Homes

Agent replied · 10 October 2026

Hi Siddarth, Thank you for sharing your experience and for the five-star rating! We’re so glad George made such a great impression during your viewings this summer and ensured a smooth start to your move. As we are managing the property, we are committed to making sure the rest of your stay is just as pleasant. We truly value your feedback and look forward to reading your full review at the end of your tenancy! Kind Regards, The Fraser & Co Team

5/5

Google

George has been incredible from the start to help us find our new home. The whole process was so quick and easy. Can’t recommend enough

Chesky · 10 February 2026 · Fraser & Co London New Homes

Agent replied · 10 October 2026

Hi Chesky, Thank you so much for the five-star review! We are delighted to hear that George was able to help you find your new home and that the entire process was quick and easy. Providing a stress-free experience from start to finish is exactly what we strive for. Your recommendation means a lot to us, and we wish you the very best in your new home! Kind Regards, The Fraser & Co Team

5/5

Google

Had a great experience renting my flat with Fraser & Co. My agent George was extremely helpful, professional, and responsive throughout the entire process. Highly recommended.

Luis · 10 February 2026 · Fraser & Co London New Homes

Agent replied · 10 October 2026

Hi Luis, Thanks for the glowing review! We’re so glad George could make the rental process smooth and stress-free for you. We pride ourselves on being responsive and helpful, so it’s great to see that reflected in your experience. Please don't hesitate to reach out if you need anything else down the road. Kind Regards, The Fraser & Co Team

5/5

Google

I had a great experience letting my apartment in central London through George. From start to finish, the process was extremely smooth and well handled. George was professional, responsive, and very knowledgeable, making everything straightforward and stress-free. Communication was clear throughout, and I felt well supported at every stage. I would highly recommend him to anyone looking for a reliable and efficient agent.

Ishita · 23 January 2026 · Fraser & Co London New Homes

Agent replied · 10 October 2026

Hi Ishita, Thank you so much for your kind words! We are thrilled to hear that George made the process of letting your central London apartment so smooth and stress-free. Our goal is always to provide clear communication and professional support, so it’s wonderful to know we hit the mark for you. We truly appreciate the recommendation and look forward to assisting you again in the future! Kind Regards, The Fraser & Co Team

5/5

Google

George offered exceptional service! He has assisted me during my application and the documents for the move in ! It was hectic but he did an amazing work

Rahmah · 21 January 2026 · Fraser & Co London New Homes

5/5

Google

They operate my building and I can say that they are very reliable. George is always very responsive and helpful.

William · 21 January 2026 · Fraser & Co London New Homes

Agent replied · 10 October 2026

Hi William, Thank you so much for your 5-star review! We’re glad to hear that you find our building management services reliable and that George has been so responsive and helpful. I’ll be sure to pass your kind words along to him, he’ll be delighted to know his hard work is appreciated. We look forward to continuing to support you! Kind Regards, The Fraser & Co Team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Fraser & Co and its branches won awards at The British Property Awards in one year, most recently 2024.

British Property Awards winners in one year, the group and its branches: 2024.

British Property Awards by year, 2024

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Fraser & Co

Which Fraser & Co office has the most reviews?

Barnet has the most, with 237 reviews rated 4.5 out of 5, followed by London West End with 222.

Where are the Fraser & Co offices?

The four Fraser & Co offices, by town:

  • Barnet: 5 Charcot Road, Colindale Avenue, London, NW9 5HG, Barnet, NW9 5HG
  • Hounslow: 571 Chiswick High Road, London, W4 3AY, Hounslow, W4 3AY
  • London New Homes: Unit 12 West End Quay, 1 South Wharf Road, Paddington, London, W2 1JB, Westminster, W2 1JB
  • London West End: Unit 12 West End Quay, 1 South Wharf Road, Paddington, W2 1JB, Westminster, W2 1JB
Has Fraser & Co won any awards?

Yes. At The British Property Awards 2024 its branches won 1 Gold award.

Reviews may appear on more than one platform.

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