★★★★★ 5/5
GoogleIt was my first experience with Fraser & Co and I'm really happy with them! From viewing to contract signing it took only a couple weeks. Special Thanks to Mr Nazim who was my contact during those weeks and always provided quick updates.
Gelson · 24 April 2024 · Fraser & Co Kew Bridge & Brentford
Agent replied · 22 October 2024
Dear Gelson,
Thank you so much for taking the time to send this!
We’re so happy that you had a great experience with our Kew Bridge & Brentford office. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it! We will pass on your kind word to Nazim.
If there are any issue at all, please feel free to contact us.
Best Wishes,
Fraser & Co Team
★★★★★ 5/5
GoogleExceptional Service and Expertise from Letting Agent Nazim
I recently had the pleasure of dealing with Nazim during my search for a rental property, and I am compelled to share my excellent experience. From the outset, Nazim exhibited a remarkable blend of professionalism and warmth, turning what is often a daunting experience into a seamless and enjoyable process.
As someone with a background in the property industry, I was immediately struck by Nazim's extensive knowledge and expertise. It was evident that he possesses a deep understanding of the property market, which he utilises to the benefit of his clients. His guidance was invaluable, ensuring that everything was in order and that I was fully prepared for each step of the letting process.
Moreover, Nazim's engaging personality and genuine care for his clients played a significant role in my decision to rent my current home. It's rare to encounter a letting agent who not only meets but exceeds expectations, making sure that his clients are comfortable and well-informed.
For those in search of a rental property, I can wholeheartedly recommend Nazim as a trusted advisor who will go above and beyond to find the perfect fit for your needs. His dedication to his clients is apparent, and his affable nature makes every interaction a pleasure.
Selecting a property is a significant decision, and having Nazim as your agent ensures that this critical choice is made with the utmost confidence. His exceptional service is a benchmark in the industry, and I am delighted to have had the opportunity to benefit from his expertise.
In summary, Nazim is a standout letting agent whose proficiency and approachable demeanor affirm his reputation as a top-tier professional in the property sector. For a smooth and personable property letting experience, look no further than Nazim.
SFH · 24 April 2024 · Fraser & Co Kew Bridge & Brentford
Agent replied · 22 October 2024
Dear SFH,
Thank you so much for taking the time and giving our Kew Bridge and Brentford branch a 5-star review in particular our Nazim. We are so pleased to hear that you had such a positive experience with Nazim and he ensured everything went as smoothly as possible for you and made the whole process enjoyable. Thank you for your kind words, we will ensure these are passed onto Nazim.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleHaving had the pleasure of renting from Fraser and Co. for a fair few years now, I’m consistently impressed regarding the team’s ability and willingness to help. This is particularly true of Nazim, who has proven time and time again to go above-and-beyond: proactive, effective, and courteous, finding prompt and practical solutions to any queries, ensuring a happy and comfortable tenancy. A genuine pleasure to deal with, I gladly recommend to anyone moving forward.
Simon · 24 April 2024 · Fraser & Co Kew Bridge & Brentford
Agent replied · 22 October 2024
Dear Simon,
Thank you so much for taking the time and giving our Kew Bridge and Brentford branch a 5-star review in particular our Nazim. We are so pleased to hear that you had such a positive experience with Nazim and his team. Thank you for your kind words, we will ensure these are passed onto Nazim.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleAmazing service
great team
Especially Mr. Edward is a very good and helpful person
Thank you
Omar · 17 April 2024 · Fraser & Co Colindale Estate Agents
Agent replied · 12 January 2025
Dear Omar,
Thank you so much for taking the time and giving our Colindale branch a 5-star review. We are so pleased to hear that you are happy with our services.
Thank you for your recommendation and your kind words about Edward. If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleAndrew at Fraser's was the consummate professional in handling the sale of my flat, with the right amount of communication at the right time. Great attention to detail, and ability to get the deal done.
Chris · 28 March 2024 · Fraser & Co London West End
Agent replied · 24 October 2024
Dear Chris,
Thank you so much for taking the time and giving our London West End branch a 5-star review in particular Andrew. We are so pleased to hear that Andrew was so professional and handled your property sale with great attention to detail and got the deal done.
Thank you for your recommendation. If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 3/5
GoogleRating only, no written review.
Promise · 26 March 2024 · Fraser & Co Colindale Estate Agents
Agent replied · 22 October 2024
Hi there,
Thank you for giving us this 5 star review!
★★★★★ 4/5
GoogleRating only, no written review.
Ali · 26 March 2024 · Fraser & Co Colindale Estate Agents
Agent replied · 22 October 2024
Hi Ali,,
Thank you for taking the time to give us this 5 star review!
★★★★★ 5/5
GoogleRating only, no written review.
Ayman · 27 February 2024 · Fraser & Co London West End
Agent replied · 24 October 2024
Dear Ayman,
Thank you for taking the time to leave us 5-stars!
Best wishes,
Fraser & Co Team
★★★★★ 3/5
GoogleRating only, no written review.
W42PZ · 27 February 2024 · Fraser & Co London West End
Agent replied · 24 October 2024
Hi there,
We do not have you on record as a client, please let us know how we can help you.
★★★★★ 5/5
GoogleGeorge helped me find a home very quickly! :]
A · 27 February 2024 · Fraser & Co London West End
Agent replied · 24 October 2024
Dear A S,
Thank you so much for taking the time and giving our Paddington branch a 5-star review in particular George. We are so pleased to hear that George helped you find your place :)
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleGeorge was very efficient in the flat finding process. He was also very attentive of any problems that we had and ensured that they were solved quickly and easily during the period of our lease.
Zahra · 27 February 2024 · Fraser & Co London West End
Agent replied · 24 October 2024
Dear Zahra,
Thank you so much for taking the time and giving our Paddington branch a 5-star review in particular George. We are so pleased to hear that George was attentive and efficient in your apartment search and any issues were resolved promptly.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleThe agent I was dealing with by Fraser was George. I was very happy with his excellent services and how he took care of everything. 100 % recommended. Thanks for the quick and reliable process.
Rauf · 27 February 2024 · Fraser & Co London West End
Agent replied · 24 October 2024
Dear Rauf,
Thank you so much for taking the time and giving our Paddington branch a 5-star review in particular George. We are so pleased to hear that George provided you with a such excellent service.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleI has a fantastic experience with George Radcliff from Fraser & co. He presented two excellent properties that met my criteria perfectly. Their professionalism and transparency throughout the process were commendable. I highly recommend Fraser & co.
Adonai · 27 February 2024 · Fraser & Co London West End
Agent replied · 24 October 2024
Dear Adonai,
Thank you so much for taking the time and giving our Paddington branch a 5-star review in particular George. We are so pleased to hear that George presented you with two great property options for your search and handled this with professionalism.
Thank you for your recommendation. If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 1/5
GoogleUnique in false promises🙂 …
Fatemeh · 25 February 2024 · Fraser & Co Colindale Estate Agents
Agent replied · 22 October 2024
Hi Fatemah,
Upon reviewing our records, our property management team along with the operations director have all reached out to you and resolved your issue, promptly. You were please with the resolution and even ensure us that you would remove this review.
★★★★★ 1/5
GoogleWhen you want to move out of the rental house, you will be sure to be surprised with a unique collection of uncertainty about the words said by this team. Never trust this team without proof
Kourosh · 25 February 2024 · Fraser & Co Colindale Estate Agents
Agent replied · 22 October 2024
Hi Kourosh we are sorry you had a less than ideal experience. Please email us at info@fraser.uk.com for us to best resolve your issue.
★★★★★ 5/5
GoogleI has a fantastic experience with George Radcliff from Fraser & co. He presented two excellent properties that met my criteria perfectly. Their professionalism and transparency throughout the process were commendable. I highly recommend Fraser & co.
A · 15 February 2024 · Fraser & Co London New Homes
Agent replied · 10 January 2025
Dear Adonai,
Thank you so much for taking the time and giving our Paddington branch a 5-star review in particular George. We are so pleased to hear that George presented you with two great property options for your search and handled this with professionalism.
Thank you for your recommendation. If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 1/5
GoogleFairly unprofessional, always late and need to be solicited on check out procedures. Poor communication across departments result in the tenant wasting time in making sure things get done and important pieces of information do not get missed. If you can work with anyone else I'd recommend you do so unless you have time to waste
Cecilia · 29 December 2023 · Fraser & Co London West End
Agent replied · 24 October 2024
Hi Cecilia,
We are sorry to hear that you had a les than ideal experience with Fraser & Co. We would like to investigate this issue further and would like your assistance in understanding how we can assist you further. Please email us at info@fraser.uk.com
★★★★★ 5/5
GoogleRating only, no written review.
Constantin · 27 December 2023 · Fraser & Co Colindale Estate Agents
Agent replied · 22 October 2024
Thanks so much for giving our Colindale Branch 5 Stars : )
★★★★★ 1/5
GoogleAwful company - do not recommend
Louanne · 27 December 2023 · Fraser & Co Colindale Estate Agents
Agent replied · 22 October 2024
Dear Louanne,
We were sorry to learn of your dissatisfaction and will do our best to resolve it. We can see that you were tenants of ours at Marner Point. We will raise this internally as a complaint and our Operations Director will conduct a review of the process including reviewing the check in and out reports which are prepared by an independent clerk.
We will respond directly to you within seven days.
Best wishes,
Fraser & Co
★★★★★ 1/5
GoogleMost of the end of tenancy charges are unfair (requesting nearly £300 deductions for mainly wear & tear after 3 years living in the property). Unreasonable asking and trying to pressure tenants into accepting the deduction after taking 2+ weeks to review the inventory check out report that was generated the day after vacating the property. Rabia refuses to review our comments and hides behind TDS, forcing us to raise a dispute with them after 3+ weeks of submitting comments to them. Will report the company to TDS, as they are refusing to review/consider and negotiate.
Steve · 27 December 2023 · Fraser & Co Colindale Estate Agents
Agent replied · 22 October 2024
Dear Steve,
thank you for letting us know, we have responded to Louanne also. We were sorry to learn of your dissatisfaction and will do our best to resolve it. We can see that you were tenants of ours at Marner Point. We will raise this internally as a complaint and our Operations Director will conduct a review of the process including reviewing the check in and out reports which are prepared by an independent clerk.
We will respond directly to you within seven days.
Best wishes,
Fraser & Co
★★★★★ 5/5
GoogleGreat agency! They have been so helpful with helping my family rent a property, especially Jayda and Sami.
Jayda it’s a big help with any issue we have. It’s a such a great environment and great agency!
Catalina · 27 December 2023 · Fraser & Co Colindale Estate Agents
Agent replied · 22 October 2024
Dear Catalina,
Thank you so much for giving our Colindale branch a 5-star review in particular Jeyda & Sami. We are delighted to hear that Jeyda and Sami made sure your first renting process was easy, efficient, and stress-free. Thank you so much for your recommendation, we will pass on your kind words to our Team in Colindale.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleGreat agency and service! Jarul is very helpful!
Ava · 29 November 2023 · Fraser & Co London West End
Agent replied · 24 October 2024
Dear Ava,
Thank you so much for taking the time and giving our Paddington branch a 5-star review in particular our Jarul. We are so pleased to hear that Jarul was so helpful and provided a great service.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleJarul and Kirsty have very efficiently assisted us in resolving our issue and finding a property!
Aarya · 29 November 2023 · Fraser & Co London West End
Agent replied · 24 October 2024
Dear Aarya,
Thank you so much for taking the time and giving our Paddington branch a 5-star review in particular Jarul & Kirsty. We are so pleased to hear that efficiently resolved any issues you had with your property search.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleJarul was very helpful in explaining how they market properties. I’m not ready to sell yet, but would go to them when I am. Definitely recommend!
Kyra · 29 November 2023 · Fraser & Co London West End
Agent replied · 24 October 2024
Dear Kyra,
Thank you so much for taking the time and giving our Paddington branch a 5-star review in particular Jarul. We are so pleased to hear that Jarul was so helpful in explaining the property market.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
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