★★★★★ 5/5
GoogleMacey was really helpful in sorting a place to rent. Super quick and answered any questions I had - thank you!
Lizzie8881 · 12 December 2023 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Lizzie8881,
Thank you so much for taking the time to send this!
We’re so happy that you had a great experience with our City & Shoreditch office in particular with Macey. We are so pleased to hear that Macey was so helpful and responsive in your property search.
If there are any issues at all, please feel free to contact us.
Best Wishes,
Fraser & Co Team
★★★★★ 1/5
GoogleOne of the main reasons why Estate Agents have a bad name is due to their dishonesty and methods of making money deceitfully from their clientele.
Fraser and Co will do their utmost best to make sure that they uphold the ethos of a bad estate agent.
They will try tremendously hard to dry out every penny as possible with fees and comments like "washing machine needs cleaning, £50" or other fan favourites such as "scuffs on bathroom walls £50" - and to top it all off - no actual evidence!
And they know most people don't wanto to drag it out via a TDS dispute, as a result most people just pay the extortionately expensive fees to get something back.
I would recommend Fraser and Co to anyone who'd like to be conned legally, and I also applaud their efforts on trying to retain the bad reputation that estate agents generally have.
0/5
EDIT: You can tell most of their reviews are fake as they're generally from 1-3 reviewed accounts and surprisingly they all have something similar to say! Shock, horror 😲
Javed · 12 December 2023 · Fraser and Co London (47 Great Eastern Street)
★★★★★ 1/5
Googlethe fraser & co agents are one of the worst estate agents i’ve ever dealt with withholding deposits long tiresome time trying to retrieve this after they already agreed this in email then retracted this been passed around department to department very unsatisfactory customer service at the management levels only
very poor customer relations
Mahdi · 12 November 2023 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Hi Mahdi,
Thank you so much for giving our Shoreditch branch such a great 4-star review in particular Nick & Tabby. We are delighted that Tabby assisted you well.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleSpoke with a Kirsty Trinner who was very kind and helpful in assisting my mother and arranged a meeting at very short notice. Great service!
JJ · 12 November 2023 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear JJ,
Thank you so much for taking the time and giving our City & Shoreditch branch a 5-star review in particular our Kirsty. We are so pleased to hear that you had such a positive experience with Kirsty and she assisted your mother well in her property requirements.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleI had a great experience! Special thank you especially for Macey Smith She’s so nice and so kind to help me. I really appreciated it. Highly recommend the service.
Ryo · 12 November 2023 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Ryo,
Thank you so much for taking the time and giving our City & Shoreditch branch a 5-star review in particular our Macey. We are so pleased to hear that you had such a great experience, we will ensure to pass on your kind words to Macey.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleWe haven’t moved in yet but Macey has made the process, from viewing to signing off very smooth! She is always available to answer any questions and come back promptly with answers. Very professional approach, especially as most of agencies or agents just can’t keep up with demand and do not offer service at all. Thanks Macey!
Cassandra · 12 November 2023 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Cassandra,
Thank you so much for taking the time and giving our City & Shoreditch branch a 5-star review in particular our Macey. We are so pleased to hear that you had such a positive experience with Macey and she ensured everything went as smoothly as possible for you. Thank you for your kind words, we will ensure these are passed onto Macey.
If you require any further assistance, please don't hesitate to contact us.
Good Luck with your move :)
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleI was so pleased to work with Maecy from Fraser agency. She is dedicated and professional agent, she was very reactive to my requests and she was personally involved in every single step of the letting process. I won’t hesitate to contact her for my future researches. Amine
Amine · 12 November 2023 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Amine,
Thank you so much for taking the time and giving our City & Shoreditch branch a 5-star review in particular our Kirsty. We are so pleased to hear that you had such a positive experience with Macey and she helped you through every step of the lettings process.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleRating only, no written review.
Chan · 13 October 2023 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Thank you for your 5 Stars!
★★★★★ 5/5
GoogleRecently, I had the pleasure of working with Tabby from Fraser & Co for my apartment search. The entire process was seamless, and Tabby ensured consistent cooperation every step of the way. Highly recommend for anyone seeking a hassle free estate experience.
Siravit · 13 October 2023 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Siravit,
Thank you so much for taking the time and giving our City & Shoreditch branch a 5-star review in particular our Tabby. We are so pleased to hear that Tabby was so helpful with your property search and made your property journey seamless. Thank you for your kind words, we will ensure these are passed onto Tabby.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleMacey from Fraser & Co. provided us with fantastic help when searching for a flat. She was very helpful and patient. I am very happy with her service!
Tinna · 13 October 2023 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Tinna,
Thank you so much for taking the time and giving our City & Shoreditch branch a 5-star review in particular our Macey. We are so pleased to hear that Macey was so helpful with your property search. Thank you for your kind words, we will ensure these are passed onto Macey.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleI had great experience renting an apartment from Fraser & Co. I saw a very nice apartment online and it was listed by them. I called immediately to ask for details and request for a viewing. Macey was my agent during the whole process. She is very responsive and she arranged a viewing for me ASAP. She also shared the video of the apartment before the viewing to me and I am so grateful for her considerate arrangements. She is being helpful the whole process and she tried to comfort me because I just relocate to London and unfamiliar with all the renting stuff. I was so nervous but things went on great with her help and follow-up. I just passed through the reference check and now I just need to sign and make sure everything is alright! Thank god for letting me meet Fraser & Co and their agent Macey. I hope everything left wont be a big problem and I hope all of you who still consider finding them as your agent have a nice journey as I did.
Y · 13 October 2023 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Y G,
Thank you so much for taking the time and giving our City & Shoreditch branch a 5-star review in particular our Macey. We are so pleased to hear that you had such a positive renting experience and Macey was very responsive, caring and helpful during a stressful relocation. Thank you for your kind words, we will ensure these are passed onto Macey.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 1/5
GoogleTerrible service once you signed the contract, all their effort seems just to make the deal and that's about it! No efficiency or flexibility at all!
Eric · 13 September 2023 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Eric,
Thank you so much for taking the time and giving our City & Shoreditch branch a 5-star review in particular our Macey. We are so pleased to hear that Macey was super efficient and had great communication with you during your property search. We will pass on your kind words and congrats on your new flat!
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleWorking with Macey was an absolute dream. She made the whole process super easy and stress free.
Noor · 13 September 2023 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Noor,
Thank you so much for giving Fraser & Co a 5-star review in particular Macey. We are delighted to hear that working with Macey was an absolute dream and she has given you such an amazing stress free service. Thank you for recommending and choosing Fraser & Co and we will pass on your kind words to Macey :)
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleHuge thanks to Macey! Super welcoming person who made the whole process stress-free and quick. So far, I’m very satisfied 😁 …
Aiza · 13 September 2023 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Aiza,
Thank you so much for giving Fraser & Co a 5-star review in particular Macey. We are delighted to hear that Macey was super welcoming and gave you such a stress free and prompt service. Thank you for recommending and choosing Fraser & Co and we will pass on your kind words to Macey :)
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleWe’ve been working with Macey from Fraser’s and Co to secure a beautiful property. Macey has been great to work with. We’re new to the Uk so she supported us through the offer and referencing process really well! Thanks Macey!
Claudia · 13 September 2023 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Claudia,
Thank you so much for taking the time and giving our City & Shoreditch branch a 5-star review in particular our Macey. We are so pleased to hear that Macey was so helpful and was great to work with. Congratulations on your new home!
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleMacey from Fraser & Co. was extremely helpful in or search for our new apartment in London. Being the opposite end of the country, she was always there to assist us at every step of our search. Highly recommend 🙌🏻 …
Thomas · 13 September 2023 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Thomas,
Thank you so much for taking the time and giving our City & Shoreditch branch a 5-star review in particular our Macey. We are so pleased to hear that Macey was so helpful and gave out great advice which helped you find your amazing apartment. Congratulations on your new home!
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleRecently, I had the pleasure of working with Macey from Fraser & Co for my apartment search. The entire process was seamless, and Macey ensured consistent cooperation every step of the way. Highly recommend for anyone seeking a hassle free estate experience.
Miro · 13 September 2023 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Miro,
Thank you so much for taking the time and giving our City & Shoreditch branch a 5-star review in particular our Macey. We are so pleased to hear that Macey was so helpful and gave out great advice which helped you find your amazing apartment. Congratulations on your new home!
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleGreat experience. Our property search was handled by Macey who has done an amazing job. She was super helpful and sweet. Answered all our queries and problems very quickly even on her days off. Would 100% recommend the company and especially working with Macey!
Maham · 13 September 2023 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Maham,
Thank you so much for giving Fraser & Co a 5-star review in particular Macey. We are delighted to hear that Macey has given you such an amazing service and was super helpful with your property search. Thank you for recommending and choosing Fraser & Co and we will pass on your kind words to Macey :)
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleEdward provided professional, reliable, and attentive rent renewal service. He promptly addressed our inquiries, offered fair options, and ensured a smooth process. Transparent negotiations and excellent communication made it stress-free. Highly recommend Edward for reliable and efficient rent renewals.
Amin · 24 August 2023 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 23 August 2024
Dear Mohammadamin,
Thank you so much for taking the time and giving our City & Shoreditch branch a 5-star review in particular our Edward. We are delighted to hear that Edward gave you a professional, reliable and attentive service for your renewal.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleMacey has been extremely helpful, easy to work with and fast to respond.
Constantinos · 14 August 2023 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Constantinos,
Thank you so much for taking the time and giving our City & Shoreditch branch a 5-star review in particular our Macey. We are so pleased to hear that Macey gave you such a helpful and efficient service. We will pass on your kind words.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleLiterally so easy and convenient. Really friendly and responsive from Macey. Would recommend for tenants looking for a new place for sure
Nick · 14 August 2023 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Nick,
Thank you so much for taking the time and giving our City & Shoreditch branch a 5-star review in particular our Macey. We are so pleased to hear that Macey was friendly and responsive to your property search. We will pass on your kind words.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleMacey from Fraser & Co was very friendly, helpful and responsive to any queries that we had, reminding us about any details we needed and liaising on our behalf about any concerns we had. Thank you!
Kate · 14 August 2023 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Kate,
Thank you so much for taking the time and giving our City & Shoreditch branch a 5-star review in particular our Macey. We are so pleased to hear that Macey was friendly and responsive to your queries and concerns. We will pass on your kind words.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleBig thank you to Macey at Fraser & Co City! She has been extremely accessible and efficient during the process of finding my new flat ! From beginning to end , everything went very smoothly and now I’ve secured an amazing flat to call home :)
Elise · 14 August 2023 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Elise,
Thank you so much for taking the time and giving our City & Shoreditch branch a 5-star review in particular our Macey. We are so pleased to hear that Macey helped you find your dream apartment and went above and beyond to help you have the best experience! Congratulations on your new home!
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleI am very grateful for Macey's help and advice. She responds to any questions very quickly and is super polite. I feel she is a very reliable and efficient person. I am so happy that I have found this amazing property with Fraser & Co City & Shoreditch!:)))
Juoyu · 14 August 2023 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Juoyu,
Thank you so much for taking the time and giving our City & Shoreditch branch a 5-star review in particular our Macey. We are so pleased to hear that Macey was so helpful and gave out great advice which helped you find your amazing apartment. Congratulations on your new home!
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
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