★★★★★ 5/5
GoogleAnna Blakeborough, the Assistant Manager in property management, is absolutely fantastic. She’s always incredibly responsive and handles everything with great professionalism and care. Whether it’s addressing maintenance issues or responding to inquiries, Anna goes above and beyond to ensure everything runs smoothly.
Her attention to detail, efficiency, and commitment to her role make her truly stand out. I feel very fortunate to have her managing things at Empire House. Thank you, Anna, for all the exceptional work you do!
Nyan · 26 October 2024 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 December 2024
Thank you for taking the time to share your experience and for highlighting Anna's great work!
We’re grateful to have the opportunity to support you and are always here to assist if needed.
If there’s ever anything else we can do, don’t hesitate to reach out.
Best regards,
The Fraser & Co Team
★★★★★ 5/5
GooglePamela and Gemma were fantastic in helping with my recent move. They worked tirelessly as a team to ensure everything went smoothly. Both were always available to answer any questions we had, and Pamela, in particular, was incredibly organized, consistently providing prompt responses to all my many queries. This was by far the best experience I’ve ever had with a letting agency. I can’t recommend them enough they are both fantastic
Larkin · 18 October 2024 · Fraser and Co London (47 Great Eastern Street)
★★★★★ 5/5
GoogleWonderful experience. The agent Nazim is honestly a best agent.
Beep · 15 October 2024 · Fraser and Co London (571)
Agent replied · 25 October 2024
We're thrilled to hear that Nazim provided you with such a positive experience. Thank you for taking the time to share your kind review, your feedback means a lot to us!
Best Wishes,
Fraser & Co Team
★★★★★ 1/5
GooglePamela and Rabia are being VERY irresponsible and irresponsive. They ignored us once the contract was signed and never addressed our needs. Many things are not fixed before we moved in and I am very disappointed with their service. They are apparently on the landlord side but not the tenants’.
Too · 8 October 2024 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 22 October 2024
Could you kindly confirm your details and the property address so the Head of our Property Management department can look into these issues? You can email us on info@fraser.uk.com or complaints@fraser.uk.com
Best wishes,
Fraser & Co
★★★★★ 5/5
GoogleProfessional, responsive and ethical.
Hondo · 22 September 2024 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 22 October 2024
Thank you for the fantastic 5-star review! We're thrilled to hear that you valued our professionalism and responsiveness. It's wonderful to know that we were able to make a positive impact on your experience.
Best regards,
The Fraser & Co Team
★★★★★ 5/5
GooglePamela was such a pleasure to work with! Very nice and professional!
Victoria · 22 September 2024 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 22 October 2024
Thank you for your kind words! We're thrilled to hear that you had a positive experience working with Pamela. We appreciate you taking the time to share your feedback.
Best regards,
The Fraser & Co Team
★★★★★ 5/5
GooglePam's been amazing in helping us find a beautiful space and get to sign everything in less that a week!
Vladi · 22 September 2024 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 22 October 2024
Thanks so much for your review! We're thrilled to hear that Pamela was able to help you find the perfect space and finalize everything in a timely fashion. Thank you again for choosing Fraser & Co!
Best regards,
The Fraser & Co Team
★★★★★ 5/5
GooglePamela has been extremely helpful and responsive to help me through the process of finding a flat on a quick timeline. She is friendly, trustworthy, and kind, and great at her job!
Martha · 22 September 2024 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 22 October 2024
We're thrilled to hear that Pamela was able to assist you in finding a flat so efficiently. We truly appreciate your feedback and hope you enjoy your new home!
Best regards,
The Fraser & Co Team
★★★★★ 5/5
GoogleI recently signed a tenancy agreement to move into a flat in Canada Water. The process was super easy thanks to Fraser and Co, specifically Pamela and Gemma who were fantastic showing me the flat and helping with the necessary contracts. I would recommend Fraser and Co to anyone wanting to rent a property in London.
Angus · 22 September 2024 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 22 October 2024
Thank you for your review! We're glad to hear the process was easy and that Pamela and Gemma provided great support. We appreciate your recommendation and are happy to have helped with your move to Canada Water!
Best regards,
The Fraser & Co Team
★★★★★ 5/5
GoogleGemma was wonderful throughout the entire process, assisting me at every stage until I rented my flat. She was kind, professional, and diligently answered all my questions. I would definitely want to work with her again if I need to move.
Deniz · 22 September 2024 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 22 October 2024
We're delighted to hear that Gemma provided you with such excellent service! Thank you for choosing Frasier & Co and for taking the time to share your experience.
Best regards,
The Fraser & Co Team
★★★★★ 5/5
GoogleI'd like to thank Nazim for his exceptional support with my tenancy. The entire process was smooth and hassle-free. Even when I encountered an issue with the electricity on Saturday evening around 8 pm, he kindly answered my call outside of working hours and provided prompt assistance. His dedication and willingness to go the extra mile made a significant difference, I'm very thankful.
Dasha · 15 September 2024 · Fraser and Co London (571)
Agent replied · 24 August 2024
Dear Dasha,
Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that Nazim was able to provide exceptional support and make your tenancy smooth and hassle-free.
Thanks again for choosing Fraser & Co, and we wish you all the best in your new home!
Best wishes,
Fraser & Co
★★★★★ 5/5
GoogleFraser & Co were a pleasure to deal with from start to finish! Specific shout out to Gemma who provided great service and a simple move-in process. ✨
Mat · 2 June 2024 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Mat,
Thank you so much for taking the time to give our City & Shoreditch branch a 5-star review, particularly Gemma. We are so pleased to read such an amazing review! We will pass on your kind words to Gemma :)
Thank you for your recommendation. If you need any more help, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleMs Macey Smith from Fraser & Co City & Shoreditch Estate Agents has been very helpful in facilitating completion of the Tenancy contract. She is efficient and patient in preparing and arranging all paper work and documents on our behalf within a week's time. More importantly, she attends our enquiries quickly so that we can make decision to the best interest of our property! Macey should be the right professional person you are looking for at Fraser & Co.
Lau · 2 June 2024 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 9 June 2024
Dear Lau Man Yuen,
Thank you so much for taking the time to give our City & Shoreditch branch a 5-star review, particularly Macey. We are so pleased to read such an amazing review! We will pass on your kind words to Macey :)
Thank you for your recommendation. If you need any more help, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 1/5
GoogleAvoid the agency if you’re landlord. It will save you money and nerves.
Porto · 10 May 2024 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
We're disappointed to see your 1-star review and without real identification, it's challenging for us to investigate or address your concerns effectively.
To help us understand your experience better, we encourage you to reach out to us directly via email at info@fraser.uk.com.
We're eager to resolve any issues and ensure every customer is satisfied.
Thanks for taking the time to share your thoughts, even anonymously. We hope to hear from you soon.
Fraser & Co
★★★★★ 5/5
GoogleMy agent Macey made renting my first property a smooth and easy process!
Ryan · 10 May 2024 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Ryan Ho,
Thank you so much for taking the time to give our City & Shoreditch branch a 5-star review, particularly Macey. We are so pleased to read such an amazing review! We will pass on your kind words to Macey :)
Thank you for your recommendation. If you need any more help, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleTabby was extremely helpful in helping me through the entire process of setting up a viewing and putting in an offer on my flat!
Ian · 10 May 2024 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Ian,
Thank you so much for taking the time to give our City & Shoreditch branch a 5-star review, particularly Tabby. We are so pleased to read such an amazing review! We will pass on your kind words to Tabby :)
Thank you for your recommendation. If you need any more help, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleMacey was incredibly helpful and efficient. Smooth process, excellent communication. Highly recommend her services!
Vanny · 10 May 2024 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Vanny,
Thank you so much for taking the time to give our City & Shoreditch branch a 5-star review, particularly Macey. We are so pleased to read such an amazing review! We will pass on your kind words to Macey :)
Thank you for your recommendation. If you need any more help, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 1/5
GoogleFraser & Co absolutely deserves their terrible reputation. Unbelievably dishonest agents which use all possible ways to steal clients’ money. They also lie every time when answering questions.
If you’re landlord, avoid this company.
They also post fake reviews in huge numbers to hide lots of negative real reviews.
Alexey · 10 May 2024 · Fraser and Co London (47 Great Eastern Street)
★★★★★ 5/5
GoogleI highly recommend Macey for her professionalism and expertise as an estate agent. She efficiently facilitated the process of finding and renting a flat, demonstrating thorough knowledge and responsiveness. Macey’s ability to align her offerings with my requirements made for a seamless experience. Thank you, Macey, for your exceptional service.
R · 10 May 2024 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear RB,
Thank you so much for taking the time to give our City & Shoreditch branch a 5-star review, particularly Macey. We are so pleased to read such an amazing review! We will pass on your kind words to Macey :)
Thank you for your recommendation. If you need any more help, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleA great experience with this agency! Was in touch with Macey and couldn’t compare her service to any other agency I’ve dealt with! Although things didn’t go as planned, she went above and beyond to help where she could, fast replies, updated when necessary (not bombarded like others) and extremely patient! An absolute asset to the company! Thank you.
Deniz · 10 May 2024 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Deniz,
Thank you so much for taking the time to give our City & Shoreditch branch a 5-star review, particularly Macey. We are so pleased to read such an amazing review! We will pass on your kind words to Macey :)
Thank you for your recommendation. If you need any more help, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleAfter renting through Fraser and Co I can wholeheartedly say I would not use another agency again. This is mainly down to the professionalism of Nazim, his attitude to his role and honest fair approach is far removed from any other agency I have ever rented through. I wouldn't hesitate to recommend him or Fraser and co to colleagues friends and family. Thank you.
Emma · 13 April 2024 · Fraser and Co London (571)
Agent replied · 13 June 2024
Dear Emma,
Thank you so much for taking the time to send this!
We’re so happy that you had a great experience with our Kew Bridge & Brentford office. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it! We will pass on your kind word to Nazim.
If there are any issue at all, please feel free to contact us.
Best Wishes,
Fraser & Co Team
★★★★★ 5/5
GoogleIt was my first experience with Fraser & Co and I'm really happy with them! From viewing to contract signing it took only a couple weeks. Special Thanks to Mr Nazim who was my contact during those weeks and always provided quick updates.
Gelson · 13 April 2024 · Fraser and Co London (571)
Agent replied · 13 June 2024
Dear Gelson,
Thank you so much for taking the time to send this!
We’re so happy that you had a great experience with our Kew Bridge & Brentford office. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it! We will pass on your kind word to Nazim.
If there are any issue at all, please feel free to contact us.
Best Wishes,
Fraser & Co Team
★★★★★ 5/5
GoogleExceptional Service and Expertise from Letting Agent Nazim
I recently had the pleasure of dealing with Nazim during my search for a rental property, and I am compelled to share my excellent experience. From the outset, Nazim exhibited a remarkable blend of professionalism and warmth, turning what is often a daunting experience into a seamless and enjoyable process.
As someone with a background in the property industry, I was immediately struck by Nazim's extensive knowledge and expertise. It was evident that he possesses a deep understanding of the property market, which he utilises to the benefit of his clients. His guidance was invaluable, ensuring that everything was in order and that I was fully prepared for each step of the letting process.
Moreover, Nazim's engaging personality and genuine care for his clients played a significant role in my decision to rent my current home. It's rare to encounter a letting agent who not only meets but exceeds expectations, making sure that his clients are comfortable and well-informed.
For those in search of a rental property, I can wholeheartedly recommend Nazim as a trusted advisor who will go above and beyond to find the perfect fit for your needs. His dedication to his clients is apparent, and his affable nature makes every interaction a pleasure.
Selecting a property is a significant decision, and having Nazim as your agent ensures that this critical choice is made with the utmost confidence. His exceptional service is a benchmark in the industry, and I am delighted to have had the opportunity to benefit from his expertise.
In summary, Nazim is a standout letting agent whose proficiency and approachable demeanor affirm his reputation as a top-tier professional in the property sector. For a smooth and personable property letting experience, look no further than Nazim.
SFH · 13 April 2024 · Fraser and Co London (571)
Agent replied · 13 June 2024
Dear SFH,
Thank you so much for taking the time and giving our Kew Bridge and Brentford branch a 5-star review in particular our Nazim. We are so pleased to hear that you had such a positive experience with Nazim and he ensured everything went as smoothly as possible for you and made the whole process enjoyable. Thank you for your kind words, we will ensure these are passed onto Nazim.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 1/5
GoogleRating only, no written review.
Nick · 13 April 2024 · Fraser and Co London (571)
Agent replied · 13 June 2024
Hi Nick,
We are sorry to see that you have left us a 1 star review. However, our records show no history of yourself with our agency.
Please contact us directly for us to investigate this issue further and for us to assist with this.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
