5/5
Really helpful team and made the…
Really helpful team and made the process effortless.
Agent replied · 24 September 2025
Dear Harry, Thank you for leaving a wonderful 5* review. Kind regards, Asha
Trusted Agent profile
★★★★★
956 reviews across 3 offices and 3 platforms
Frank Harris & Co. has three offices, in Lambeth, Camden and London. Together they have 956 reviews on three platforms, rated 4.6 out of 5 overall.
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Frank Harris & Co.'s three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Really helpful team and made the…
Really helpful team and made the process effortless.
Dear Harry, Thank you for leaving a wonderful 5* review. Kind regards, Asha
5/5
Zak has been incredible so far at securing us a new home with incredibly short notice after our original signed property with different agents fell through
5/5
Me and my flatmates had a really great experience at securing a 3-bedroom flat which was possible with the help of Zak! He has been incredibly supportive throughout the process which made it much more easier to understand everything. He … More
5/5
While I didn’t end up going through with the property in the end, Zak was helpful and patient throughout. He was efficient but not pushy and overall it felt he was managing the demands of both tennant and landlord well. Will be using Frank Harris Waterloo in the future if I rent in the area again.
5/5
Zak was very helpful!
5/5
Had a brief interaction with Dilan Das - very professional, quick with documents, and clear in communication. My flatmate dealt with him more directly and also had a very smooth experience :)
Dear Chalisa, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
Dilan has been helpful in securing us a new place to rent and ensured the property has been updated and professionally cleaned.
5/5
Dilan was super helpful! If he didn’t know the answer to a question in the moment he made sure to let me know asap via email which made finding out everything I needed to know about the properties super easy. As a first time renter he explained anything I wasn’t sure about and made everything clear and simple, thank you!
5/5
My experience with Frank Harris Stamford Street over the last three months has been overwhelmingly positive. Nicole Pretorius leads an excellent team, understanding the needs of both a tenant and a landlord, and matching them well. Nicole, … More
5/5
Our lettings consultant Dilan has been extremely helpful in helping us secure a flat in our short time span.
5/5
I worked with Dilan who was both professional and friendly and was happy to answer any questions about the property.
5/5
Property management
I have recently experienced issues with my kitchen appliances and was put in touch with Ted from the property management team. He was notably positive, helpful and understanding. He got in touch straight away and provided clear instructions as well as immediate assistance. Makes a massive difference being able to rely on someone for help when needed.
Dear Grace, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
1/5
We moved out of the apartment over…
We moved out of the apartment over three months ago and left it in perfect condition. The rental agreement stated that our deposit should have been returned within 10 days, yet we are still waiting. Despite repeated follow-ups, nothing has been resolved.
5/5
Dilan recently helped us during our property search in London, and we couldn’t have asked for better support. He was friendly, transparent, and always easy to reach, the rarely seen triple threat in real estate! We’d also like to give a … More
5/5
Smooth process in finding tenants for me and is very responsive. Recommend!
5/5
My friend and I were assisted by Reagan Walters at Frank Harris throughout the process of renting our flat. Reagan was very friendly and professional from the beginning when we first met him at the viewing. He has been a huge help throughout. He guided our letting applications and paperwork through many hoops and has been an essential point of contact for us in ensuring that things have moved forwards efficiently and always kept us updated. We are very grateful and would strongly recommend Reagan and the Frank Harris team!
1/5
Foxtone letting agency unprofessional…
Foxtone letting agency unprofessional team and agents. I have give the deposit for one house after 2 weeks I sign the contract and I recive call from agent with one responding: Sorry you are failed in bank statements. This situation si very stressfully for me and my family. I have tell to my lawyer to go back for this chase because his make me sick.
5/5
I recently had the pleasure of viewing a 2-bedroom flat with Zak, and I was thoroughly impressed with his professionalism and knowledge. From the start, he was punctual, friendly, and well-prepared with all the details about the property. … More
5/5
Fantastic service from Phoebe. Patient and informative, very clear communication and felt very looked after through the whole process. Definitely recommend Frank Harris.
1/5
Terrible estate agents - property purchase
I purchased a property that was advertised by Frank Harris Southbank & Waterloo in 2023. The agents were deeply unhelpful and often resorted to ultimatums when speaking on the phone. My solicitors and I were multiple times accused of being purposely slow during the process when it was the seller's solicitors who hadn't provided the correct documents. Extremely poor experience.
Dear Annie, I am sorry to read your 1* review. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you.. Kind regards, Priyanka, Customer Relations
5/5
I had an excellent experience with Frank Harris, thanks in large part to Jaydn's efficient and seamless service. His support truly made the entire process smooth and stress-free.
1/5
Disgusting
Stay away from Putney Office. Well, in the beginning they re reachable all the time till the letting is agreed. After that I couldn’t reach them for 2 years during my tenancy. And now my tenancy ended but still no reply to my email or messages. It is unbelievable, I am already posting messages to all my groups to stay away from this company.
5/5
Zak was extremely helpful during the viewing. He conducted it with professionalism, answered all our questions thoroughly, and carefully noted our requirements. Thank you, Zak!
5/5
Zak Purssord helped me and my friends get our perfect house in Camberwell. He was so down to earth and responsive with any inquires! Cant recommend enough.
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Lambeth has the most, with 564 reviews rated 4.7 out of 5, followed by Camden with 328.
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