★★★★★ 5/5
GoogleI have never ever dealt with an agency where they have an estate agent that is so charimastic and tenacious like Adam Prince. Truly customer centric experience. Not many people would do what Adam did.
He has helped me since the start despite all the issues that came his or our way.
I want to say that Folio should be more than proud about having such a professional in the team.
Thanks a lot Adam and Folio, for helping me getting such an amazing place for myself.
Filipe · 14 June 2020 · Folio London (2)
Agent replied · 13 June 2024
Hi Filipe, Adam always puts the customer first! We're pleased to hear he's doing a great job at Folio. Thanks for writing this great review. Have a great day, Folio Marketing Team.
★★★★★ 5/5
GoogleFolio London have been our estate agents and I cannot recommend them highly enough. They've been quick, professional and transparent; I would go to lengths to stick with them in future! Not to mention the great flat...
Daniel has been our account manager, and he's been very patient and helpful at every step of the way. Thanks Daniel!!
Follow up: they continue to be great. Thanks again Folio :)
Update (18/01/20): Thank you Sharon for installing the new gate on the property, helping me track down what happened to my bike and for all of the hard work you put into the estate!
Richard · 14 June 2020 · Folio London (2)
Agent replied · 13 June 2024
Hi Richard, Thanks for leaving Folio London a 5 star review. We will pass on your kind words to Sharon and Daniel as they will really appreciate it! Thanks, Folio Marketing Team.
★★★★★ 5/5
GoogleI must confess there has been an amazing difference with Daniel N handling my apartment when I need some replacement - his response time is first-rate, his follow-up and customer service approach speaks very well of him. Please keep it up. You left a very good and improved impression of Folio!
Engr · 27 October 2019 · Folio London (2)
★★★★★ 5/5
GoogleI must confess there has been an amazing difference with Daniel N handling my apartment when I need some replacement - his response time is first-rate, his follow-up and customer service approach speaks very well of him. Please keep it up. You left a very good and improved impression of Folio!
Engr · 18 June 2019 · Folio London (2)
★★★★★ 5/5
GoogleRating only, no written review.
Retouch · 15 June 2019 · Folio London (2)
★★★★★ 4/5
GoogleRating only, no written review.
Violetta · 15 June 2019 · Folio London (2)
★★★★★ 5/5
GoogleRating only, no written review.
Scott · 15 June 2019 · Folio London (2)
★★★★★ 5/5
GoogleRating only, no written review.
Max · 15 June 2019 · Folio London (2)
★★★★★ 5/5
GoogleRating only, no written review.
Ross · 15 June 2019 · Folio London (2)
★★★★★ 5/5
GoogleRating only, no written review.
Korede · 15 June 2019 · Folio London (2)
★★★★★ 3/5
GoogleRating only, no written review.
James · 15 June 2019 · Folio London (2)
★★★★★ 4/5
GoogleRating only, no written review.
Antonio · 15 June 2019 · Folio London (2)
★★★★★ 5/5
GoogleRating only, no written review.
Danny · 15 June 2019 · Folio London (2)
★★★★★ 5/5
GoogleAll problems dealt with quickly and efficiently. Would recommend.
Kat · 15 June 2019 · Folio London (2)
★★★★★ 5/5
GoogleGreat service, very friendly and efficient, thank you Tomas!
Olga · 15 June 2019 · Folio London (2)
Agent replied · 13 June 2024
Hi Olga, thank you for your feedback. It is greatly appreciated. Kind regards, Team Folio.
★★★★★ 5/5
GoogleVery good rental company, understanding and vigilant.
StiflersMama · 15 June 2019 · Folio London (2)
★★★★★ 4/5
GoogleVery Professional, they meet to tenants needs highly recommend.
Sheena · 15 June 2019 · Folio London (2)
Agent replied · 13 June 2024
Thank you Sheena!
★★★★★ 5/5
GoogleDaniel is fantastic - so helpful with any issues & goes out of his way to help.
Laura · 15 June 2019 · Folio London (2)
★★★★★ 5/5
GoogleLove working here alongside a team that is super passionate about excellent customer service and providing beautiful homes to our tenants!
Katia · 15 June 2019 · Folio London (2)
Agent replied · 13 June 2024
Go Team Folio!
★★★★★ 5/5
GoogleWe have recently moved with Folio and Daniel was very quick and prompt with getting issues fixed as quick as possible.
Shanil · 15 June 2019 · Folio London (2)
Agent replied · 13 June 2024
Hi Rusell, thank you for your review! We shall pass on the message to Daniel our Portfolio Manager. Kind regards Team Folio.
★★★★★ 5/5
GoogleAmazing agency! They even gave us a welcome basket with all the essentials when we moved in :) highly recommend!
Szabó · 15 June 2019 · Folio London (2)
★★★★★ 5/5
GoogleFolio London have been great to deal with, they have been flexible and always responded promptly to my inquiries related to the flat I'm renting.
Catalina · 15 June 2019 · Folio London (2)
★★★★★ 5/5
GoogleReally helpful Management Officer Ciara, who is extremely professional and responds promptly. Answered all our queries efficiently and was very supportive throughout the whole process.
Stacey · 15 June 2019 · Folio London (2)
Agent replied · 13 June 2024
Thanks Stacey, we really appreciate your feedback! We shall let Ciara and the team know.
★★★★★ 2/5
Googlesaw a property online via their webiste and have sent query twice via their online contact form requesting more information on the property and availability etc to discuss my options still no response, same thing happened two months ago lack of contact meant the next time i had looked at the property it was already let, even though im sure i immediately sent email contact for more info AS SOON AS PROPERTY WAS NEWLY LISTED ... Do you guys ever check your emails??
Kay · 15 June 2019 · Folio London (2)
Agent replied · 13 June 2024
Hi Kay, we are so sorry to hear this. Please can you email hello@foliolondon.co.uk with details of you enquiry and a member of the lettings team will get in touch. Thanks , Folio Marketing Team.
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