Folio estate agents in London

★★★★★ 4/5

Google

Rating only, no written review.

Hardvee · 14 June 2022 · Folio London (2)

★★★★★ 5/5

Google

Rating only, no written review.

J.R.J · 14 June 2022 · Folio London (2)

★★★★★ 1/5

Google

Rating only, no written review.

Edgar · 14 June 2022 · Folio London (2)

★★★★★ 5/5

Google

Rating only, no written review.

Martin · 14 June 2022 · Folio London (2)

★★★★★ 5/5

Google

Nice apartments

Lukács · 14 June 2022 · Folio London (2)

★★★★★ 1/5

Google

Incompetent people, especially Daniele brown

Ruk · 14 June 2022 · Folio London (2)

★★★★★ 1/5

Google

These guys are a joke, you cant get hold of anyone phone just rings and rings

Cup · 14 June 2022 · Folio London (2)

★★★★★ 5/5

Google

excellent service by Simon, always helpful to assist with any issue!

Alex · 14 June 2022 · Folio London (2)

★★★★★ 5/5

Google

Absolutely loving my experience with Folio! All our queries has been attended to in a timely manner by our PME Gina who is absolutely fantastic!

Christelle · 14 June 2022 · Folio London (2)

★★★★★ 5/5

Google

As a new tenant moved in with the support of Adam from folio proprrty managment , everything went smothly forward and iam very happy with the service provided .

Nasrin · 14 June 2022 · Folio London (2)

★★★★★ 4/5

Google

Folio have been attentive and Gina in particular has always sorted anything we needed doing with pace and professionalism. She makes sure things get done!PositiveProfessionalism

Josh · 14 June 2022 · Folio London (2)

★★★★★ 5/5

Google

Gina Christie who is my property manager was very helpful since day 1. She always replied my emails very quickly and solved any issues without asking twice. Thanks Gina!!!!!

Alpcan · 14 June 2022 · Folio London (2)

★★★★★ 2/5

Google

Update After my complaints and posts on social media all was sorted and they returned my money back. ................................................................. Disgraceful service!!! Used Folio years ago and recently they charged me incorrectly and made me pay twice some fees. After showing all receipts they have recognized it, but still they don't return my money back! Don't recommend at all.

Laura · 14 June 2022 · Folio London (2)

★★★★★ 5/5

Google

Mrs Taj Raiye-Atwal who is my property manager has been very helpful with assisting me with the flat I am renting in Royal Wharf. She has gone above and beyond with personal matters and was very patient.

Leslie · 14 June 2022 · Folio London (2)

★★★★★ 5/5

Google

Adam Prince was a top quality agent, helped us out bucket loads. Didn't think it'd be so easy to find a place so quickly in London and Adam made it seamless. Looking forward to moving in soon!PositiveResponsiveness, Professionalism, Value

Drew · 14 June 2022 · Folio London (2)

★★★★★ 5/5

Google

Renting with folio has been an absolute delight! Since we moved in our property manager Gina Christie has been so helpful and dealing with issues we had so quick ! She absolutely responds sa fast to us and she is such a lovely person ! We are very pleased !!!

Anna · 14 June 2022 · Folio London (2)

★★★★★ 5/5

Google

Great agency to rent with! Fast responses, efficient and they have always seemed to have my best interests at heart. Gina has been our PMA and she has been fantastic!!

Jazmin · 14 June 2022 · Folio London (2)

★★★★★ 1/5

Google

Honestly the most horrible experience ever. Letting agent Nathan from east london takes forever to respond. Left it till the last day of me moving out to coercion me into paying 6 months rent up front making me use all my savings. Once I informed him I don’t feel comfortable paying that much, he then informed me that I would lose my holding deposit. Leaving me with no option but to use my entire savings. Honestly disgusted by the standard of customer service. I would honestly stay away and use another company.NegativeResponsiveness, Quality, Professionalism, Value

Alwi · 14 June 2022 · Folio London (2)

★★★★★ 1/5

Google

Save your time, money and sanity. - I have been ignored by my property manager for months on end about price matching flats with the same specs. - I didnt receive a up-to-date tenancy agreement for 9 months resulting in me constantly being locked out via deactivation of my fob. Would love to know why I hadn't received it. - paid service fees for a gym I couldn't access because they didn't give me a up to date tenancy agreement. - I am now currently being ignored as I chase up my deposit. Not worth it in my opinion. Addition: As a marketeer by trade to another marketeer I wouldn't advise using innacurate information when disputing a public review. I will add for the benefit of other tenants- I flagged this issue to my agent who then passed it onto a member of the operations team who resolved the issue within 24 hours.NegativeResponsiveness, Quality, Professionalism, Value

Oksana · 14 June 2022 · Folio London (2)

★★★★★ 4/5

Google

The only reason I have given four stars is because of Gina, if it was just a review for Gina and not folio I would have given five stars. Our experience with folio, prior to Gina starting as property manager, was terrible but Gina has made our experience since then much better. She is always quick to sort out any problems and has been very kind and helpful throughout. Folio are lucky to have her and so are we. Thanks Gina for making what could have been a continuous, terrible experience into something very pleasant, all because you came along and actually cared. :)

Lia · 14 June 2022 · Folio London (2)

★★★★★ 5/5

Google

When moving in to our new apartment our property manager Gina Christie ensured it was a seamless process. Any concerns or issues that we have had, were dealt with efficiently and promptly. Great customer service.

Bronagh · 14 June 2022 · Folio London (2)

★★★★★ 5/5

Google

Folio has been a great landlord, with hassle free renting process and fixing issues if any. Gina Christine has been a fabulous property manager, responding and acting upon queries quickly and promptly.PositiveResponsiveness, Quality, Professionalism

Vatsal · 14 June 2022 · Folio London (2)

★★★★★ 1/5

Google

All the negative reviews here are definitely warranted. The flats at Porter's Edge in Canada Water are nice but the management is absolutely awful and has steadily gotten worse over the past year. Emails and phone calls go mostly unanswered and the only way to get their attention is through a negative review like this on the internet (maybe not even then). The few times when they do eventually respond, nobody really knows how to solve the problem and so you get passed from one person to the next. A clogged bathroom drain took a few months to fix and a leak from the ceiling is, well, still leaking. To be fair it's only been three weeks of no response so it's still early days. We've had to move out later this month after a two year stay. For anyone reading this and considering moving here, I would very very very strongly advise against it.NegativeResponsiveness, Professionalism

Rohan · 14 June 2022 · Folio London (2)

★★★★★ 5/5

Google

I’ve recently moved into an apartment in Royal Wharf & I couldn’t be thankful that I already am for my Property Manager Executive “Gina C”. She has been so helpful with any issues I’ve had & one of the nicest person I have ever met. Would definitely be giving Folio London 5 stars due to this.

Miguel · 14 June 2022 · Folio London (2)