Trusted Agent profile
★★★★★
1,489 reviews across 2 offices and 3 platforms
Folio has two offices, all in London. Together they have 1,489 reviews on three platforms, rated 4.4 out of 5 overall.
507
Reviews on Google
All 2 offices
16
Reviews on Facebook
All 2 offices
966
Reviews on Trustpilot
Business-wide
Folio's two offices, most reviewed first. Each has its own page.
Showing 505 reviews on Google only. Show every review
1/5
GoogleRating only, no written review.
Hi Waseem, Dissappointing to read this 1 star review. Can you elaborate a little on an email to marketing@foliolondon.co.uk to let us know why you've given a poor rating? Thanks, Folio Marketing Team.
5/5
GoogleRating only, no written review.
Hi Anshul, Thanks ever so much for the review. Folio Marketing Team.
3/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleNICE PROPERTIES FOR GRASPS
1/5
GoogleThis company NEVER answers their phones, doesn’t respond to emails and then their properties are off the market.
Hi Mariza, We are sorry to hear this. Please can you send an email to marketing@foliolondon.co.uk and we can get someone to help with your enquiry. Thanks, Sophie
5/5
GoogleI had a very good letting agent who gave good support. (Raidha)
5/5
GoogleArt - One of the best move-in experience after relocation to London Artist- Hussain Kothia
5/5
GoogleGreat experience, moved us in no time , been dealing with Adam who was super helpful from day one. Highly recommend
Hi Mozi, We really appreciate reviews like this so thanks a lot. Hope you settle into your new home. All the best, Folio Marketing Team.
5/5
GoogleGreat experience. Karolina Madrzecka has been incredibly helpful and kind. Recommend!!
5/5
GoogleProperty manager Aimee Wales is excellent and provided plenty of prompt help during our tenancy!
Hi Robert, Great to hear and thanks for taking time to leave this review. Have a lovely day, Folio Marketing Team.
5/5
GoogleWe have started renting with Folio, the experience so far was great. Quick and simple!
5/5
GoogleFolio has been amazing to me and my mates. Hussain Kothia and Taljinder helped this experience to be even better. Quick responses and efficient service. thanks, guys!
5/5
GoogleA big thank you to Cindy Anderson from Folio for her constant help and support. Nice to know there is someone there always willing to assist in resolving issues big and small! Much appreciated!
5/5
GoogleWe have been living here for more than 8 years. Sofar Cindy is the best manager we have had. Thank you Flat 18
Thanks for the review Peter! Folio Marketing Team.
1/5
GoogleThe worse experience ever You would be very lucky if you managed to get through to anyone To get someone to look at repairs is a hit and miss No one ever picks up or even responds to emails I am not even sure who to contact in case of an emergency. Very disappointing
4/5
GoogleAmazing experience with Folio! I’ve had horrible experiences with previous agents in London so I was not hopeful, however everything has run smoothly.thanks folio
5/5
GoogleHad a very pleasant letting process with Karolina, she was very quick to respond to any queries and she went out of her way to ensure we were happy with our flat
5/5
GoogleWorked with Adam on finding a flat for us. We managed to get a great one with just the right move in date. The paperwork and references were sorted quickly and the move was smooth.
Hi Sven, Thanks for leaving this review for us. We appreciate it and we're sure Adam does too! Thanks, Folio Marketing Team.
5/5
GoogleHighly recommended! Karolina has assisted me throughout all the renting process. Five stars to her!
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London (2) has the most, with 1,433 reviews rated 4.4 out of 5, followed by London (Dawes Street) with 941.
The two Folio offices, by town:
