★★★★★ 5/5
GoogleErica Whitehead and her team are fantastic. They are truly great from all ends of the business. I will be honest when we first put our property on the market as a rental I made the decision to go with another estate agent. The property sat empty for close to 4 weeks with not many viewings. Erica kept in touch with me during this time and truly showed determination to win over my business in a professional manner. I then made the decision to move over to Fletchers. It was the right one as they had the property rented within 2 weeks. They have a great team in Chiswick. Also, they do have a long list of corporate clients which makes it easier if you are looking for a corporate tenant. Speaking to my tenant they are very happy in dealing with them as well. I would say if you are looking for a lettings agent in the W4 area then Erica and her team at Fletchers Lettings (Chiswick) are the ones to deal with.
Rupinder · 15 June 2019 · Fletchers London (86 Chiswick High Road)
Agent replied · 13 June 2024
Dear Rupinder, We greatly appreciate you putting aside the time to submit a review about our Chiswick Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleFletcher in Chiswick has managed our property for almost three years and they have been extremely professional and prompt in addressing any issues we have had. They are very responsive and get the job done in a timely manner. From experience I can say that this agency has been by far the best in the past 10+ years that we have been renting. A special thanks to Agata who has been a star!
Daniela · 15 June 2019 · Fletchers London (86 Chiswick High Road)
Agent replied · 13 June 2024
Dear Daniela, I am writing to say thank you for your kind comments about the service you received from our Chiswick Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleWe rented our house from Fletchers Chiswick around 4 years ago. Their service is efficient and professional.
I would especially like to commend Agata, our property manager. Whenever we had any issues regarding the house, she was very quick to respond in the most effective and friendly manner. Her dedication, attention to detail and strong work ethic made our long stay ever the more enjoyable. Many thanks for the great service you provided Agata!
Ozkan · 15 June 2019 · Fletchers London (86 Chiswick High Road)
Agent replied · 13 June 2024
Dear Ozkan, We appreciate you taking the time to submit your review regarding the service you received from our Chiswick Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleMs. Mrika Nikolli has been very friendly, helpful and efficient.
Santiago · 15 June 2019 · Fletchers London (144 Shepherds Bush Road)
Agent replied · 13 June 2024
Dear Santiago, I am writing to say thank you for your kind comments about the service you received from our Brook Green Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleGreat experience overall, very cooperative staff, Christian has been very helpful!
Лев · 15 June 2019 · Fletchers London (144 Shepherds Bush Road)
Agent replied · 13 June 2024
Dear Лев, Thank you for taking the time to write a review about the great service you received from our Brook Green Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleGood service. We found a very convenient flat through this agent.
Shuai · 15 June 2019 · Fletchers London (144 Shepherds Bush Road)
★★★★★ 5/5
GoogleWe are happy with the kindness and promptness of our current property manager.
R · 15 June 2019 · Fletchers London (144 Shepherds Bush Road)
Agent replied · 13 June 2024
Dear Runa, We are delighted to read that our Brook Green Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleFantastic service, extremely professional team! Highly recommended if looking to buy/rent property!
Sands · 15 June 2019 · Fletchers London (144 Shepherds Bush Road)
★★★★★ 5/5
GoogleGreat service. I loved the property. I strongly recommend it. Josh was my agent and he delivered a great customer service.
Sara · 15 June 2019 · Fletchers London (144 Shepherds Bush Road)
Agent replied · 13 June 2024
Dear Sara, We appreciate you taking the time to submit your review regarding the service you received from our Brook Green Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleThe best experience that I have had with regards to property searching / acquisition. Everything was treated professionally, promptly and communication was clear.
Lewis · 15 June 2019 · Fletchers London (144 Shepherds Bush Road)
Agent replied · 13 June 2024
Dear Lewis, We are really pleased to read your positive review regarding the service from our Brook Green Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleProfessional and high quality service. Joshua was very helpful and our move was swift and hassle free.
Hassaan · 15 June 2019 · Fletchers London (144 Shepherds Bush Road)
Agent replied · 13 June 2024
Dear Hassan, We appreciate you taking the time to submit your review regarding the service you received from our Brook Green Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleGreat services. Christian from the brook green office was really helpful multiple times during my tenancy. I would certainly recomand their services!
Ouf · 15 June 2019 · Fletchers London (144 Shepherds Bush Road)
Agent replied · 13 June 2024
Dear Bien, Having read your review, we would like thank you for your feedback about our Brook Green Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe found our lovely one bedroom flat thanks to Antony. All services were fast and convenient. Can’t wait to move in soon.
Vladimir · 15 June 2019 · Fletchers London (144 Shepherds Bush Road)
Agent replied · 13 June 2024
Dear Vladimir, Having read your review, we would like thank you for your feedback about our Brook Green Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 4/5
GoogleGreat company who were really useful in helping us find a flat when moving to London! Personal and attentive (but not pushy) - would really recommend!
Edward · 15 June 2019 · Fletchers London (144 Shepherds Bush Road)
Agent replied · 13 June 2024
Dear Edward, I am writing to say thank you for your kind comments about the service you received from our Brook Green Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleWe were due to move out in 3 days and had little to no options and Joshua and Christian were very understanding and worked tirelessly to ensure we had everything sorted and weren't homeless lol. Would definitely recommend!
Rene · 15 June 2019 · Fletchers London (144 Shepherds Bush Road)
Agent replied · 13 June 2024
Dear Rene, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Brook Green Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleSince 2015 i have had nothing but fantastic service and care from Mrs Marika Nikolli she is genuine and is always very quick at solving any issues that may occur. i would describe Marika as very professional,efficient and reliable and would 100% recommend.
Zia · 15 June 2019 · Fletchers London (144 Shepherds Bush Road)
★★★★★ 5/5
GoogleOur estate agent, Christian, was helpful, honest and patiently answered our (many) questions. He found us a great place at a great price and was pleasant throughout - I'm very happy to recommend Fletchers.
Y · 15 June 2019 · Fletchers London (144 Shepherds Bush Road)
Agent replied · 13 June 2024
Dear Y H, Having read your review, we would like thank you for your feedback about our Brook Green Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleAnthony Barnes at Fletchers Brook went above and beyond to find us a suitable apartment. By far the best agent I have dealt with (and I have dealt with many). Would highly recommend their service.
Michael · 15 June 2019 · Fletchers London (144 Shepherds Bush Road)
★★★★★ 5/5
GoogleExcellent experience, very good agents. We interacted with Joshua and were absolutely happy of the service he delivered. Very professional, and excellent suggestions. I recommend this agency and Joshua 100%.
Alex · 15 June 2019 · Fletchers London (144 Shepherds Bush Road)
Agent replied · 13 June 2024
Dear Alex, We appreciate you taking the time to submit your review regarding the service you received from our Brook Green Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI have had a pleasure to.work.with Joshua, although the property that we finally put an offer was not with him, but by far he has been the most professional and friendly of the consultants we have met.
He has always given our space to think, and when other agents would leave the following up, Joshua always made sure to catchup and see where we are at.
Umang · 15 June 2019 · Fletchers London (144 Shepherds Bush Road)
Agent replied · 13 June 2024
Dear Umang, We are delighted to read that our Brook Green Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleVery professional service and pleasure dealing with Fletchers! Especially Anthony went above and beyond the call of duty when assisting me to find a perfect property, proposing clever solution to every problem I have encountered and making sure the properties he’s proposing actually fit my specific needs. I could not have asked for a better agent!
Zuzana · 15 June 2019 · Fletchers London (144 Shepherds Bush Road)
Agent replied · 13 June 2024
Dear Zuzana, Thank you very much for your great review regarding our Brook Green Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleAnthony recommended me a cosy studio with a separate bedroom. He and Christian carefully explained everything I need to know, and considering I am still a student, they negotiated with the landlord to reduce the rental price and advance payment and also furnish the studio with new furniture. Their passion, patience and honesty expressed me greatly and I took the studio immediately. Due to the change of moving-in plan, they even arranged me a similar property with the same location and price. I cannot be more grateful to their great services and support.
Ming · 15 June 2019 · Fletchers London (144 Shepherds Bush Road)
Agent replied · 13 June 2024
Dear Ming, Thank you for your review regarding your experience with our Brook Green Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleAnthony must be the most professional agent I've ever met. He remembers clients' needs and preferences very well and he keeps suggesting high quality properties to me during my pursuit of a new flat. I honestly couldn't ask for more from him. Passionate, hard-working, considerate and reliable. I think he's a role model in his industry. Thanks to Anthony's effort and I wish him all the best in his career.
Ming · 15 June 2019 · Fletchers London (144 Shepherds Bush Road)
Agent replied · 13 June 2024
Dear Ming, We appreciate you taking the time to submit your review regarding the service you received from our Brook Green Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleProfessional and personable service. Found a lovely flat to let through Fletchers that was under budget and also accepted pets. Christian kept me informed throughout the
process and was infinitely helpful. I couldn’t be happier and I would definitely recommend!
L · 15 June 2019 · Fletchers London (144 Shepherds Bush Road)
Agent replied · 13 June 2024
Dear Miss Woof, We appreciate you taking the time to submit your review regarding the service you received from our Brook Green Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Team
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