★★★★★ 5/5
GoogleProfessional and personable service. Found a lovely flat to let through Fletchers that was under budget and also accepted pets. Christian kept me informed throughout the
process and was infinitely helpful. I couldn’t be happier and I would definitely recommend!
Miss · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Miss Woof, We appreciate you taking the time to submit your review regarding the service you received from our Brook Green Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleRenting through Fletchers was a genuine delight. As first time renters we were expecting to be overwhelmed by the process, but Anthony went above and beyond to ensure everything ran smoothly and that we were happy at every stage. Nothing was ever too much trouble, and I would thoroughly recommend using their service.
Alice · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Alice, Thank you for your review regarding your experience with our Brook Green Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleMy flatmate and I had an absolutely delightful experience in employing the services of Fletchers to find our current flat. Anthony was brilliant in finding us flats which were well within our price range, and far superior to any we had viewed before coming to Fletchers, as well as proving eminently professional and extremely knowledgable about the area. The flat we eventually settled on was one not let directly by Fletchers, but rather a management company - nonetheless, Fletchers was a great help in driving the expeditious completion of the necessary documentation and keeping us up to date, with Anthony even checking up on us after the letting process was completed to make sure everything was to our satisfaction. Cheers!
Olli · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Olli, We are delighted to read that our Brook Green Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 4/5
GoogleGreat company who were really useful in helping us find a flat when moving to London! Personal and attentive (but not pushy) - would really recommend!
Edward · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Edward, I am writing to say thank you for your kind comments about the service you received from our Brook Green Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleFletchers Brook Green is a tiny office but a testament that great things come in small packages! What a lovely small team! By the end of the process I knew the whole staff by name and even had flowers delivered to our new front door on moving day! Above and beyond the call of duty and care! Couldn't recommend more!
Jim · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Jim, We greatly appreciate you putting aside the time to submit a review about our Brook Green Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleProfessional and high quality service. Joshua was very helpful and our move was swift and hassle free.
Hassaan · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Hassan, We appreciate you taking the time to submit your review regarding the service you received from our Brook Green Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleAnthony must be the most professional agent I've ever met. He remembers clients' needs and preferences very well and he keeps suggesting high quality properties to me during my pursuit of a new flat. I honestly couldn't ask for more from him. Passionate, hard-working, considerate and reliable. I think he's a role model in his industry. Thanks to Anthony's effort and I wish him all the best in his career.
Ming · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Ming, We appreciate you taking the time to submit your review regarding the service you received from our Brook Green Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleVery professional service and pleasure dealing with Fletchers! Especially Anthony went above and beyond the call of duty when assisting me to find a perfect property, proposing clever solution to every problem I have encountered and making sure the properties he’s proposing actually fit my specific needs. I could not have asked for a better agent!
Zuzana · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Zuzana, Thank you very much for your great review regarding our Brook Green Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleWe were due to move out in 3 days and had little to no options and Joshua and Christian were very understanding and worked tirelessly to ensure we had everything sorted and weren't homeless lol. Would definitely recommend!
Rene · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Rene, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Brook Green Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleGreat service. I loved the property. I strongly recommend it. Josh was my agent and he delivered a great customer service.
Sara · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Sara, We appreciate you taking the time to submit your review regarding the service you received from our Brook Green Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleFantastic service, extremely professional team! Highly recommended if looking to buy/rent property!
Sands · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
★★★★★ 5/5
GoogleContacted Fletchers Brook Green and spoke with Joshua Winton. He took all my details and promptly arranged two viewings, both of which were perfectly matched with my profile and requirements. Among all the agents I consulted when looking for a 2 bedroom apt in London, Fletchers and Joshua were the only ones who provided exactly what I needed. Highly recommend, although I ended up letting an apt with another agent for other reasons.
Julio · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Julio, We greatly appreciate you putting aside the time to submit a review about our Brook Green Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI have been represented by Mrika Nikoli in respect of an unusually difficult residential investment. Mrika has gone 'over and above' usual Estate Agents and looked after my interests at all times.I am delighted that she has been promoted but sorry that she will no longer acting for me. She will be ahrd act to follow.
Robin
Robin · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Robin, Thank you very much for your great review regarding our Brook Green Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleChristian and the team at Fletchers Brook Green were fantastic to deal with. Since I was new to London, Christian went above and beyond to guide me through the ins and outs of renting for the first time in the UK, which made my experience so much easier, from the very first viewing all the way to moving in to the my lovely flat. I can't recommend a better agency to deal with if you are in the market!
David · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear David, Thank you for taking the time to write a review about the great service you received from our Brook Green Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe had a viewing with Anthony just a few hours after we rang and he was very knowledgeable and professional which made us place an offer straight away. He understood the needs of the landlord and the position we are in which helped us to create an offer that we felt good with. He communicates very clearly and open and he went an extra mile to create a deal between us and the landlord, always keeping us in the loop. Can not recommend him enough!
Sonja · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Sonja, We are really pleased to read your positive review regarding the service from our Brook Green Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleA huge thanks to Anthony Barnes for making my first renting experience is London very smooth and pleasant. Great availability, quick turn-around time on any of the questions or requests, friendly and helpful attitude throughout the entire process. Strongly recommended!
Masha · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Masha, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Brook Green Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe found our lovely one bedroom flat thanks to Antony. All services were fast and convenient. Can’t wait to move in soon.
Vladimir · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Vladimir, Having read your review, we would like thank you for your feedback about our Brook Green Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleGreat services. Christian from the brook green office was really helpful multiple times during my tenancy. I would certainly recomand their services!
Ouf · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Bien, Having read your review, we would like thank you for your feedback about our Brook Green Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleOur agent Anthony was incredibly attentive and helpful. Agreeing to meet us on a Sunday to give us our keys and coming round within 5 minutes when we had an issue with our electricity. Very impressed!
Kelly · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Kelly, Thank you for taking the time to write a review about the great service you received from our Brook Green Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleVery professional and attentive service. Renting through Fletchers has been great. They are fast and eager to help; always replying quickly to emails and phone calls. It has definitely taken the stress out of the move and the positive and friendly attitude from these estate agents has been a breath of fresh air after previous bad experiences with other agents.
Lee · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Lee, Having read your review, we would like thank you for your feedback about our Brook Green Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleSince 2015 i have had nothing but fantastic service and care from Mrs Marika Nikolli she is genuine and is always very quick at solving any issues that may occur. i would describe Marika as very professional,efficient and reliable and would 100% recommend.
Zia · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
★★★★★ 5/5
GoogleThe team at Brook Green were Fast, super professional, listened to my needs and came up with solutions within 48 hours. Joshua was not only incredibly helpful but also patient. My experience of working with the team at Brook Green was fantastic and I would recommend them 100% Thank you to Christian and Joshua.
Joel · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Joel, We are really pleased to read your positive review regarding the service from our Brook Green Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI strongly recommend Fletchers to anyone, especially the property management team: They are always very reactive to every need/problem/request and they do so in a very friendly and professional way.
A special, wholehearted tanks to Mrika Nikolli, the property management team manager, who is unceasingly helpful, hard working and pragmatic...and she always finds the time to put a smile in the mix, which really does make the difference. She has been doing an outstanding work and we are very fortunate to have her as a point of contact in the property management team, we hope you get her too on your side :)
Antonio · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Antonio, We are delighted to read that our Brook Green Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleAnthony recommended me a cosy studio with a separate bedroom. He and Christian carefully explained everything I need to know, and considering I am still a student, they negotiated with the landlord to reduce the rental price and advance payment and also furnish the studio with new furniture. Their passion, patience and honesty expressed me greatly and I took the studio immediately. Due to the change of moving-in plan, they even arranged me a similar property with the same location and price. I cannot be more grateful to their great services and support.
Ming · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Ming, Thank you for your review regarding your experience with our Brook Green Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
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