★★★★★ 5/5
GoogleVery fast and accurate service. Christian was extremely efficient. I was in a rush of finding a place and he made it possible for me to move in within 3 days after having found the flat.
Boutros · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Boutros, I am writing to say thank you for your kind comments about the service you received from our Brook Green Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleExcellent service provided, particularly by Christian who works very hard and always returns calls/emails very promptly. Pricing is reasonable considering most properties are in a desirable part of London. Would recommend to friends and family.
George · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear George, Thank you for your review regarding your experience with our Brook Green Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleWe are happy with the kindness and promptness of our current property manager.
Runa · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Runa, We are delighted to read that our Brook Green Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleI was very pleased the way Christian handled letting out my flat with good rapport with the tenant and myself.
Shalina · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Lina, Thank you very much for your great review regarding our Brook Green Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleMs. Mrika Nikolli has been very friendly, helpful and efficient.
Santiago · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Santiago, I am writing to say thank you for your kind comments about the service you received from our Brook Green Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleWonderful agents, very experienced, dynamic and dedicated to service individuals, thorough and persistent to achieve the best result, with a spirit of co-opration in every way possible prevalent at all times. A real pleasure to work with-Fletchers is The Team inspiring Trust for great results
Demos · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Demos, Thank you for your review regarding your experience with our Brook Green Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleThis is the place to go for a stress-free move. Anthony was our agent and throughout the entire process he has been prompt, responsive and friendly. Couldn’t be happier renting our new home.
Jordan · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Jordan, Having read your review, we would like thank you for your feedback about our Brook Green Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleThe staff at Fletchers Hammersmith were outstanding and concerted great efforts towards marketing my properties. Thank you Giles, Carmel and others in the office for the great work. will definetly keep in touch on more opportunities.
AA
Abdelaziz · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Abdelaziz, Thank you for taking the time to write a review about the great service you received from our Brook Green Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleThis is the best estate agent I have come across. My gf and I were in a rush looking for student accommodation and Christian offered great help throughout the process which helped us identify the best possible property in just a few days. I was amazed by Christian's enthusiasm and energy, which made property searching much more fun and efficient.
Zachary · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Zachary, Thank you very much for your great review regarding our Brook Green Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleWe had a brilliant experience with Fletchers. Best experience with an estate agents to date. Very friendly service, as stress-free as possible and approachable. Christian in particular was great, he was very responsive, friendly and helpful. Would 100% recommend.
Sean · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Sean, We are delighted to read that our Brook Green Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleMrika Nikolli was a great pleasure to work with. Very responsive, professional and with an added extra touch of human understanding and friendliness which is rare to find nowadays! Would highly recommend! Thank you for your help throughout my tenancy.
Pillilondon · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Pillilondon, Thank you for your review regarding your experience with our Brook Green Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleHugely friendly and helpful staff. Christian made the viewing process really easy and enjoyable and they sourced some excellent properties. Would recommend.
Many thanks!
Rebecca · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Rebecca, Thank you for your review regarding your experience with our Brook Green Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleExcellent service and very friendly and helpful 10/10, Mrika is very friendly, helpful and always there to solve any issues you have very efficiently.
Nik · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Nik, We greatly appreciate you putting aside the time to submit a review about our Brook Green Office. Every source of feedback is really important to us and we would like to thank you for having awarded us five stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleThe best experience that I have had with regards to property searching / acquisition. Everything was treated professionally, promptly and communication was clear.
Lewis · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Lewis, We are really pleased to read your positive review regarding the service from our Brook Green Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 4/5
GoogleThis review is predominantly for the interactions I had with Fletchers, Christian Pengelly, to be specific. Christian was quite proactive in his communications, understood my requirements well and gave me options for flats that had most of the boxes ticked for my requirement. One of his colleague even accommodated a viewing when it wasn't scheduled so really appreciate that as we had traveled quite far that day for other viewings with him. Ultimately, we didn’t go ahead with them as I decided to look in a different area but it was great interacting with them and would definitely recommend them.
Vivek · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Vivek, Thank you very much for your great review regarding our Brook Green Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleI had a great experience with Fletchers during my search for a 1 bedroom flat. Giles in particular was extremely helpful. He showed me a range of properties in my price range and was proactive in guiding me through the process. There were some minor delays but he made sure that I was able to move in on the day that I requested. Would highly recommend!
Mel · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Mel, I am writing to say thank you for your kind comments about the service you received from our Brook Green Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleGood service. We found a very convenient flat through this agent.
Shuai · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
★★★★★ 5/5
GoogleOur estate agent, Christian, was helpful, honest and patiently answered our (many) questions. He found us a great place at a great price and was pleasant throughout - I'm very happy to recommend Fletchers.
Y · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Y H, Having read your review, we would like thank you for your feedback about our Brook Green Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleI've given 5 stars and I didn't write anything as I was very busy... but I need to say that Christian was absolutely amazing! He found the right place in a very short time. The apartment is perfect, exactly what we need, the area is quiet and the landlord is so nice. Christian knows how to help you and he's happy to do it.
Thank you so much!
Samanta O.
Daphne · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Daphne, We are delighted to read that our Brook Green Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleThis is THE letting agency!
We gave Fletchers the -what we considered to be - impossible task. 1 bedroom flat, within a specific price range, pet friendly! While other agencies took in consideration maximum 1 of our requirements Fletchers found for us the perfect house. We were impressed of how serious and persistent they were to help us find the house that matched our tastes. Costumer service was amazing, everyone was extremely professional, polite and with remarkable attention to detail. Being extremely dissatisfied from previous companies I though letting agencies was a waste of time. Fletchers not only managed to change my opinion but they are now my letting agent for sure. I recommend them without hesitation.
Christos · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear ???st??, Thank you very much for your great review regarding our Brook Green Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleWe've had a great experience working with this estates agents. Giles in particular has been great from the very first phone call right through to getting the keys. He has been very accommodating and helped us with everything we have needed!
Lauren · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Lauren, Thank you very much for your great review regarding our Brook Green Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleGreat experience with Fletchers and a new starter to the office, Anthony. He understood what we were looking for a certainly delivered with a personal service. Very happy with our decision to use this agency!
David · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear David, Thank you very much for your great review regarding our Brook Green Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleGiles has been fantastic! Found us an amazing place, with a great location and cheap price. He has been very organised with signing of contracts, and has sent regular reminders/updates/follow-ups to ensure that we secure our dream property in a timely manner. Also, which was much appreciated, has also managed not only our documentation but also that of our guarantors by contacting them directly. All-in-all a very pleasant experience and we will definitely contact Giles directly in the future if we look to move again
Laura · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Laura, I am writing to say thank you for your kind comments about the service you received from our Brook Green Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleProfessional, friendly and efficient agents.
Injy · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Injy, We are delighted to read that our Brook Green Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
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