★★★★★ 5/5
GoogleI've had a fantastic experience with Fletchers and my letting agent Courtney. Courtney was professional and really quick to respond to organise viewings. Then when I put in an offer she made sure everything went through seamlessly and I got the property I wanted - without any stress. I would have no hesitation in recommending these guys.
Janet · 14 June 2020 · Fletchers London (86 Chiswick High Road)
Agent replied · 13 June 2024
Dear Janet, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Chiswick Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI have dealt with a lot of different property agencies in my past but I have to say: I found in in the person of Ms Courtney Page the most professional and friendly agent from all the ones I have met. All the negotiations were done smoothly without worries and we were very satified with the results. I recommended the company and Courtney to my colleagues in the office for the future. Well done!
H · 14 June 2020 · Fletchers London (86 Chiswick High Road)
Agent replied · 13 June 2024
Dear David, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI had a great experience dealing with Fletchers Estate Agency. I have worked with them a few times over the last few years, both in renting out my property and looking for a new rental for my son. Beth Jeromson in particular was very knowledgeable, friendly and always on hand to help. If you are looking for a local estate agent who knows their stuff, Fletchers are the one!
Bella · 14 June 2020 · Fletchers London (86 Chiswick High Road)
Agent replied · 13 June 2024
Dear Bella, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI received excellent service from the team at Fletchers. I was kept up to date throughout the entire process and was never left questioning what would be happening next. They were proactive, efficient and very professional. I would recommend Fletchers to anyone looking for a decent letting agent. Much much better than other agents I have dealt with in the past!
Imogen · 14 June 2020 · Fletchers London (86 Chiswick High Road)
Agent replied · 13 June 2024
Dear Imogen, Thank you very much for your great review regarding our Chiswick Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe have recently found and moved into a new rental property in Chiswick. In terms of feedback on this experience (beyond the above 5 star rating):
What a fabulous team, within a great team. Amy and Leigh provided an exceptional level of service, the professionalism, energy and proactive approach that they both have, truly leads what customer service is all about and how to ensure a high level of customer satisfaction is achieved! More broadly the teamwork that Fletchers Chiswick shows is so seamless and what great ambassadors they all make to the Fletcher brand. Thanks for everything!
Debbie · 14 June 2020 · Fletchers London (86 Chiswick High Road)
Agent replied · 13 June 2024
Dear Debbie, Thank you for taking the time in providing such lovely comments about Amy & Leigh in our Chiswick office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWhilst we were temporarily renting a property through Fletchers the person that stood out for me was Agata.
She was very friendly and really helpful.
She knows how to fix things herself and when she cannot do it she will sent in the necessary workman. She is happy to help. I think she is a great asset of the Company.
Josefa · 14 June 2020 · Fletchers London (86 Chiswick High Road)
Agent replied · 13 June 2024
Dear Josefa, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI had a great experience with Yasmin at Fletchers. I had been looking for a property for ages in Chiswick and had met lots of agents who seemed disinterested in my search, knew nothing about the properties and provided disappointing viewings. Yasmin took me on a tour of 4 properties and showed me the best stock I saw, as well as being knowledgeable, personable and I really enjoyed my experience with her as an agent and would definitely recommend her to all my friends!
Jessica · 14 June 2020 · Fletchers London (86 Chiswick High Road)
Agent replied · 13 June 2024
Dear Jessica, Thank you for your review regarding your experience with our Chiswick Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe had fantastic service with Beth finding a property to rent, we took our time looking at properties over a few months and found Beth very patient and not pushy as with some other agencies. Beth found a place that match all our expectation and managed to negotiate a affordable price with the client for us. The service was so good I told our last landlord she should change there real estate management to Fletchers. Now having been in new property for 2 months the Fletchers management team have quickly dealt with any issues within the property, great service, 5 stars...
Liam · 14 June 2020 · Fletchers London (86 Chiswick High Road)
Agent replied · 13 June 2024
Dear Liam, Thank you very much for your great review regarding our Chiswick Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe had and indeed continue to have, the most excellent service from Fletchers Lettings. They are very efficient but also friendly in their dealings with us. They rapidly found the most suitable tenants for our 5-bedroom house in Chiswick and managed the move very professionally. They have been managing the let for 3 months now and so far all is well.
It is the Chiswick office we have dealt with and in particular the following staff: Erica, Amy, Leigh and Agata. Sincerely Eric Turner
Eric · 14 June 2020 · Fletchers London (86 Chiswick High Road)
Agent replied · 13 June 2024
Dear Eric, We greatly appreciate you putting aside the time to submit a review about our Chiswick Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Malik · 14 June 2020 · Fletchers London (144 Shepherds Bush Road)
Agent replied · 13 June 2024
Dear Malik, We are delighted to read that our Brook Green Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 4/5
GoogleReally good service, so helpful.
Nagore · 14 June 2020 · Fletchers London (144 Shepherds Bush Road)
Agent replied · 13 June 2024
Dear Nagore, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Brook Green Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleA very good experience with personal attention. Thank you.
Akhilesh · 14 June 2020 · Fletchers London (144 Shepherds Bush Road)
Agent replied · 13 June 2024
Dear Akhilesh, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 4/5
GoogleExcellent service from Joshua and Christian. Very professional and friendly through the whole process.
Logan · 14 June 2020 · Fletchers London (144 Shepherds Bush Road)
Agent replied · 13 June 2024
Dear Logan, Thank you for taking the time in providing such lovely comments about Joshua & Christian in our Brook Green office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleGreat service, Joshua was really helpful and polite! would recommend :)
Harriet · 14 June 2020 · Fletchers London (144 Shepherds Bush Road)
Agent replied · 13 June 2024
Dear Harriet, Thank you for taking the time to write a review about the great service you received from our Brook Green Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 1/5
GoogleI am really disappointed with how they handle my property search specially with niki how she handle my calls and email.
To answer call or email will take days !!
Faresdubaiuae · 14 June 2020 · Fletchers London (144 Shepherds Bush Road)
Agent replied · 13 June 2024
I am sorry to hear things did not go as well as we would have expected. Please can you email me so we can look into this further for you at md@fletcherestates.co.uk Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleBrilliant Estate Agents. They were so helpful and attentive throughout the process of finding a new property.
Katie · 14 June 2020 · Fletchers London (144 Shepherds Bush Road)
Agent replied · 13 June 2024
Dear Katie, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleGreat experience with Fletchers. Joshua was extremely helpful with constant communication and viewings.
Zarah · 14 June 2020 · Fletchers London (144 Shepherds Bush Road)
Agent replied · 13 June 2024
Dear Zara, Thank you for taking the time to write a review about the great service you received from our Brook Green Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleDefinitely the best letting agents we have been with. Both Joshua and Christian have been super helpful and understanding. Highly recommend 👍🏽 …
Sara · 14 June 2020 · Fletchers London (144 Shepherds Bush Road)
Agent replied · 13 June 2024
Dear Sara, Thank you for your kind words regarding our Brook Green office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleThank you very much Chris and Joshua ! You have been very helpful through the whole process , very professional and informative. I highly recommend Fletchers! Super fast and very responsive. Thank you again,
Alexandra
Alexandra · 14 June 2020 · Fletchers London (144 Shepherds Bush Road)
Agent replied · 13 June 2024
Dear Alexandra, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleMoved into a new place courtesy Joshua Winton, who has been very supportive and patient with us throughout the laborious process of renting a flat - thank you for always picking up the phone and offering us guidance Joshua!
Pall · 14 June 2020 · Fletchers London (144 Shepherds Bush Road)
Agent replied · 13 June 2024
Dear Pall, We greatly appreciate you putting aside the time to submit a review about our Brook Green Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI have been represented by Mrika Nikoli in respect of an unusually difficult residential investment. Mrika has gone 'over and above' usual Estate Agents and looked after my interests at all times.I am delighted that she has been promoted but sorry that she will no longer acting for me. She will be ahrd act to follow.
Robin
Robin · 14 June 2020 · Fletchers London (144 Shepherds Bush Road)
Agent replied · 13 June 2024
Dear Robin, Thank you very much for your great review regarding our Brook Green Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleAnthony Barnes was a terrifically knowledgeable and personable letting agent, and Fletchers as a whole has been professional and generally on top of things. Highly recommended!
Christopher · 14 June 2020 · Fletchers London (144 Shepherds Bush Road)
Agent replied · 13 June 2024
Dear Christopher, Thank you for taking the time to write a review about the great service you received from our Brook Green Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleJoshua has been great in understanding my needs and has been really helpful in my search for a flat. Would thoroughly recommend this estate agents if you’re looking to let!
Scott · 14 June 2020 · Fletchers London (144 Shepherds Bush Road)
Agent replied · 13 June 2024
Dear Scott, We appreciate you taking the time to submit your review regarding the service you received from our Brook Green Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI found my first flat in London through Fletchers. Joshua and other agents are very helpful and response to my request quickly. Thank you very much for the help. I recommend it.
Bing-Yin · 14 June 2020 · Fletchers London (144 Shepherds Bush Road)
Agent replied · 13 June 2024
Dear Bing, I am writing to say thank you for your kind comments about the service you received from our Brook Green Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
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