Trusted Agent profile
★★★★★
1,637 reviews across 3 offices and 2 platforms
Fletchers has three offices, all in London. Together they have 1,637 reviews on two platforms, rated 4.8 out of 5 overall.
Fletchers's three offices, most reviewed first. Each has its own page.
Showing 1,571 reviews on Google only. Show every review
5/5
GoogleGreat customer service from Courtney. Something about her she just has such a way with people.
Dear Kelly, Thank you for taking the time to write a review about the great service you received from our Chiswick Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleI was recently passing through the area and nipped into the office where Courtney explained the whole process to me and showed me a selection of options that fit the exact brief i told her. Great customer service, attention to detail and really went that extra mile. Thanks Courtney.
Dear Connor, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleHad a really pleasant experience with Courtney Page on lettings . Very professional and gave valuable advice. Will certainty use this agency in the future. Thanks!
Dear Rory, I was delighted to read the comments in relation to our Chiswick office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Ionas, Thanks for the five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleProfessional from start to finish and quick to address any questions along the way of our renting process.
Dear Robert, Having read your review, we would like thank you for your feedback about our Chsiwick Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleGreat company and great service from Courtney found an amazing property to rent very quickly. Would recommend.
Dear Harry, We are really pleased to read your positive review regarding the service from our Chiswick Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleTia at Fletchers Chiswick was amazingly knowledgeable about the neighborhood and properties we viewed, had great suggestions for local restaurants, and made the house hunt fun! Thanks, Tia!
Dear Kevin, Thank you so much for the fantastic feedback, the team at Chiswick are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team
5/5
GoogleErica from Fletchers have helped us over the past few years with lettings. She's very professional and a pleasure to work with, giving honest feedback and advice post lettings which we appreciate.
Dear Hamish & Sharon, We appreciate you taking the time to submit your review regarding the service you received from our Chiswick Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleBrilliant! Courtney provided an excellent service! It was difficult for us to find the right property but she pulled a few strings together and made it happen. I could not be happier with the service provided!
I am writing to say thank you for your kind comments about the service you received from our Chiswick Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GooglePhenomenal service and guidance given to me. Always felt like my needs and queries were listened to and understood, nothing seemed to be too much trouble. The young lady that helped me was Courtney Page, super helpful and would absolutely recommend to anyone!
Dear Jordan, Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments and hope we can assist you again at a future date. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleGiles from the Chiswick branch gave us some excellent advice and recommendation. He is also very efficient and communicated with me frequently to keep us posted on our case. Definitely recommending him for his brilliant service.
Dear Alexandra, We greatly appreciate you putting aside the time to submit a review about our Chiswick Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleA very professional outfit clearly being run at Fletchers. My agent Courtney was extremely helpful with all aspects of my letting, I will certainly know where to look in the future. A pleasurable experience.
Dear Leigh, Having read your review, we would like thank you for your feedback about our Chiswick Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleI've recently been in the process with Fletchers - Beth Jeromson and she is by far the best agent i have ever dealt with.! Throughout the process she was friendly, professional and remained very consultative. I would highly recommend using their services!
Dear Andrew, Thank you so much for the fantastic feedback, the team at Chiswick are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team
5/5
GoogleTia at Fletchers was the best estate agent I've worked with. She demonstrated empathy and enthusiasm with our search and I never once felt under pressure. I will go back to Fletchers just for her!
Dear Catherine, I was delighted to read the comment in relation to our Fletchers Chiswick office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Marilyn Plews, Customer Relations Team
5/5
GoogleExcellent Agents. I worked closely with Natalie Manin in a non-standard business break clause which took some time to finalize due to its complexity and unconventional case. She and her team support me in the viewing (more than once) , selecting the best location, explained every item in the contract (which was time consuming), and having extra requests fulfilled even after an offer has been made. My experience with them is outstanding and I highly recommend working with them. special Thanks to Natalie Manin who was on top of things. also special thanks to Yasmin Bopp who got all my enquirers and supported the viewings. You made my settling journey much simple.
Dear Abdulaziz, I was delighted to read the comments in relation to our Fletchers Chiswick office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleI was looking for a house to rent in West London for a while but wasn't having much luck until I was in touch with the lettings agent here called Courtney. She was exceptional, listened to what I was looking for and matched it up seamlessly meaning I found somewhere I'm very happy with. Highly recommend
Dear Chiswick, We are really pleased to read your positive review regarding the service from our Chiswick Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleAgatha is a fantastic property manager. She has always followed up on any query or issue we had with our rental property, and every need for repair has always been attended to very quickly. A great service, professional and friendly.
Dear Alexandra, We are delighted to read that our Chiswick Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Manager
5/5
GoogleAmy was successful in letting our old family home some nine months before our renovation works were complete and before the property went on the open market.She is extremely pro active, Knowledgeable and her experience is invaluable. She is an enormous asset to Fletchers .
Dear Nick, I am writing to say thank you for your kind comments about the service you received from our Chiswick Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleSpoke with Courtney Page regarding my property today. She made the whole process easy to understand, extremely helpful & eloquent! Such a pleasure to do business with. She has provided a great service from start to finish and knows her stuff.
Dear Joe, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Chiswick Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleWe have Beth Jeromson as our agent here - she has been one of the best agents we have ever dealt with in London - very professional and approachable. Overall the process of signing our lease went very smoothly and she kept us well informed throughout.
Dear Matt, Having read your review, we would like thank you for your feedback about our Chiswick Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleHave had a good experience with Fletchers. The renting process was quick and smooth, we moved into our flat 2 weeks later! Giles was very helpful and kept us informed.
Dear Lucy, I was delighted to read the comments in relation to our Chiswick office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleHad the pleasure of working with Erica Whitehead at Fletchers recently while searching for a place to let in Chiswick and cannot recommend her enough. She took the time to really find out what I was looking for, made excellent and timely recommendations, and sent over properties for me to view each week. She really cares and works hard for you.PositiveResponsiveness, Professionalism
Dear Maureen, I was delighted to read the comments in relation to our Chiswick office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleI contacted this agency with regards to renting a flat in Chiswick and they made the whole process so easy. I can’t recommend them enough! A special thanks to Courtney Page who went above and beyond. She was so professional and efficient, nothing was too much trouble!
Dear Jessica, We are delighted that you took the time to leave such a fantastic review which the Chiswick team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleI recently completed on a move to a rental property and Chiswick and cannot overstate the quality of the service I received from Fletchers. Erica Whitehead handled the entire process brilliantly from start to finish. She was calm, helpful and professional from the very start of the process all the way to the end. I'm self employed which made the referencing a little trickier than usual but she dealt with lettingshub, the landlord and myself during an extremely difficult time and not once did I ever feel like anything was a problem. If I could give more stars I would!
Dear Malcolm, I was delighted to read the comments in relation to our Chiswick office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Fletchers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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London (86 Chiswick High Road) has the most, with 642 reviews rated 4.8 out of 5, followed by London (58 Turnham Green Terrace) with 575.
The three Fletchers offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Platinum and London won Platinum.
