Trusted Agent profile
★★★★★
1,637 reviews across 3 offices and 2 platforms
Fletchers has three offices, all in London. Together they have 1,637 reviews on two platforms, rated 4.8 out of 5 overall.
Fletchers's three offices, most reviewed first. Each has its own page.
Showing 1,571 reviews on Google only. Show every review
5/5
GoogleA huge thank you to Jacob and Jack who help me sell our flat. They were always responsive, gave good advice and helped shimmy the deal along. Throughout they were very professional and straight forward to deal with. Would recommend.
Dear Jonathan, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleCan’t fault my estate agents for their tenacity and willingness to go the extra mile. Communication was excellent with regular and thorough updates during the marketing period. Once an offer was made we felt we were in capable hands and on occasions our solicitor even took advice from our agent! Jack was really amazing at keeping the sometimes sluggish ball rolling as we tried to exchange and complete. He got us there in the end and we would definitely recommend the services of the Brook Green team of Fletchers.
Dear Karen, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Tom,Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Jamie, Thank you for taking the time to rate your service with our Brook Green office. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Ferrell, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Dylan, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleReally great team, really helpful and knowledgeable about their properties
Dear Generallia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI had the best experience with this property agency. Very professional collaboration! Truly recommended!
Dear Mary, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleThe staff are extremely friendly, welcoming and can not do enough to help. They are all very profesional and very knowledgeable, I would definatly recomend Flethchers Brook Green!
Dear Jordan, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Brook Green office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleOur letting agent Joshua has been such a great help and been there at each step to answer any questions and make the process as smooth and stress-free as possible for us which has been greatly appreciated.
Dear Madeleine, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleReally appreciate all the support from Joshua and his team at FBG to help us find and secure our first London rental!
Dear Amelia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleNothing is too much trouble for the lettings team at Fletchers Brook Green. Joshua was especially helpful, and I would highly recommend him and his team to anyone looking to rent in the area.
Dear Kayley, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleJoshua was incredibly helpful and professional, really went out of his way to ensure our experience finding a property was as easy and enjoyable as possible. Many thanks!
Hi, Thank you for your review, and mentioning your experience with Joshua in our Brook Green office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe had a wonderful experience with Rachel whilst viewing a house. She was extremely polite, professional and answered all the questions we had about the property. 10/10 thank you Rachel!
Dear Katie, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleTop class service, from down to earth but professional people. Joshua looked after me extremely well, and my experience with any other member of the team was really positive too. Couldn’t recommend them enough.
Dear Fearghal, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleJoshua has been incredibly helpful throughout the process of finding our flat, putting an offer in, getting accepted and moving in! He’s gone above and beyond to help out and always great at communicating. Thank you for all your help
Dear Naira, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI wanted to leave a 5 star review for Joshua and his 5 star service. Joshua felt like he was on our side from the start, ensuring both sides of the parties upheld their promises stipulated in the contract. Thanks again, would definitely recommend the Fletcher Brook Green team.
Dear Sam, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe had a really good experience with the Agency. They are highly professional, understand the clients' needs and provide the support a tenant would expect. We were supported by Joshua who advise us and walked us through the hole process.
Dear Lucia, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRelocating to London is a stressful experience but Joshua committed to support me and found me an amazing property. I had great interactions with the Agency overall. They are highly professional, understand the clients' needs and provide the support a tenant would expect.
Dear Alvin, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team.
5/5
GoogleJoshua has been very helpful with our property search. Fletchers has high quality properties and a very professional team. Highly recommended!
Dear Andrew, thank you for your 5* review. We are pleased to read that you have had a great experience with the team in our Brook Green office. Kind regards Sarah Tranter Customer Relations Team
5/5
GoogleJoshua has been very helpful with our property search. Fletchers has high quality properties and a very professional team. Highly recommended!
Dear Andrew, thank you for your 5* review. We are pleased to read that you have had a great experience with the team in our Brook Green office. Kind regards Sarah Tranter Customer Relations Team
5/5
GoogleBeautiful experience with Gaetano. He made us feel very comfortable in our viewing. He was friendly and professional. Great asset for the company.PositiveProfessionalism
Dear Giada, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Brook Green office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind Regards,Sarah Tranter, Customer Relations Team
5/5
GoogleBeautiful experience with Gaetano. He made us feel very comfortable in our viewing. He was friendly and professional. Great asset for the company.PositiveProfessionalism
Dear Giada, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Brook Green office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind Regards,Sarah Tranter, Customer Relations Team
5/5
GoogleFletchers is very good at carrying out punctual and thorough 6 month review visits to my rental flat. This meant that Bridget picked up a problem with the current tenants (who were letting their child draw on the newly repainted walls!) that she is now busting a gut to nip in the bud and resolve before it becomes a real issue. Having previously managed the properly myself, I so appreciate the luxury of having someone else look after my problems for me.
Dear Emma, Thank you for taking the time to leave a review regarding your experience with Bridget in our Chiswick office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Enjoy your new home. Kind regards, Sarah Tranter, Customer Relations Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Fletchers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and up to 3 trusted local agents will be in touch.
London (86 Chiswick High Road) has the most, with 642 reviews rated 4.8 out of 5, followed by London (58 Turnham Green Terrace) with 575.
The three Fletchers offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Platinum and London won Platinum.
