5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Dear Luc, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
Trusted Agent profile
Fletchers estate agents in London
★★★★★
1,637 reviews across 3 offices and 2 platforms
Fletchers has three offices, all in London. Together they have 1,637 reviews on two platforms, rated 4.8 out of 5 overall.
Our offices
Fletchers's three offices, most reviewed first. Each has its own page.
- Fletchers London (86 Chiswick High Road)86 Chiswick High Road, W4 1SY642 reviews · 583 on Google (4.8)32 in the last 90 days
- Fletchers London (58 Turnham Green Terrace)58 Turnham Green Terrace, W4 1QP575 reviews · 575 on Google (4.9)28 in the last 90 days
- Fletchers London (144 Shepherds Bush Road)144 Shepherds Bush Road, W6 7PB508 reviews · 453 on Google (4.9)34 in the last 90 days
Reviews on Google
Showing 1,571 reviews on Google only. Show every review
Google5/5
GoogleThank you to Alex for your help. 5 stars!
Agent replied · 13 June 2024
Dear Emma, Thank you for taking the time to leave a lovely review regarding Alex. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleJack and Emma were great
Agent replied · 13 June 2024
Dear Rob, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleThese guys have been very helful during the whole purchase process.
Agent replied · 13 June 2024
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleReally great team, really helpful and knowledgeable about their properties
Agent replied · 13 June 2024
Dear Generallia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI had the best experience with this property agency. Very professional collaboration! Truly recommended!
Agent replied · 13 June 2024
Dear Mary, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleThe staff are extremely friendly, welcoming and can not do enough to help. They are all very profesional and very knowledgeable, I would definatly recomend Flethchers Brook Green!
Agent replied · 13 June 2024
Dear Jordan, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Brook Green office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleCalled the office and a lovely girl called Narmin answered and was able to kindly help me with all my queries that I had. Will definitely use and recommend this agent in future!
Agent replied · 13 June 2024
Dear Melanie, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleExcellent customer service. Super proactive and helpful in helping me manage the new tenant's move into my London apartment.
Agent replied · 13 June 2024
Dear Julian, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team.
5/5
GoogleGreat service from Fletchers, specifically Jacob and Jack, thank you for everything over the past few months to help me get to the point of now owning a great first home, really happy with it and appreciate all your help.
Agent replied · 13 June 2024
Dear Oliver, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleReally appreciate all the support from Joshua and his team at FBG to help us find and secure our first London rental!
Agent replied · 13 June 2024
Dear Amelia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleProfessional! Helpful! and SUPER NICE! I couldn’t recommend Fletchers Brook Green enough- they really made my experience actually enjoyable! THANKS GUYS
Agent replied · 13 June 2024
Dear Brendan, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI have to shout out Alex who truly went above and beyond to secure our property. Its rare to find an agent who will go out of their way for you but Alex did! 100% recommend
Agent replied · 13 June 2024
Dear Lucy, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleJoshua was incredibly helpful and professional, really went out of his way to ensure our experience finding a property was as easy and enjoyable as possible. Many thanks!
Agent replied · 13 June 2024
Hi, Thank you for your review, and mentioning your experience with Joshua in our Brook Green office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleNothing is too much trouble for the lettings team at Fletchers Brook Green. Joshua was especially helpful, and I would highly recommend him and his team to anyone looking to rent in the area.
Agent replied · 13 June 2024
Dear Kayley, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleJack Dann is personable, friendly but at the same time extremely professional. He is extremely good at managing and moving forward the selling process!
Agent replied · 13 June 2024
Dear H S, Thank you for taking the time to leave a wonderful 5 star Google review. Jack will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe had a wonderful experience with Rachel whilst viewing a house. She was extremely polite, professional and answered all the questions we had about the property. 10/10 thank you Rachel!
Agent replied · 13 June 2024
Dear Katie, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleJacob and Jack were brilliant from start to finish on the sale of my property, I can not recommend them enough! Always available on the phone and proactive throughout the process, thanks for all your help guys.
Agent replied · 13 June 2024
Dear Hannah, Thank you for sharing your kind words about Jacob and Jack. Your comments are much appreciated by the Brook Green team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleHighly recommended Gaetano ! Very professional from the first call for viewing till we signed the agreement and moved in. He went over and above for any problems that required urgent notice. A gem of a person !
Agent replied · 13 June 2024
Dear Zeeshan, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleFletchers have been very accommodating throughout the experience. Gaetano managed to get us a home that we adore and are very happy in. Highly recommended
Agent replied · 13 June 2024
Dear Ryan, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleGaetano Signorile from Fletchers realestate provided us with a true 5 star service. Whilst moving from another continent has been stressful for the family, Gaetano's help finding the best property to settle in was very much appreciated. The application process was seamless and straightforward. Strongly recommended.
Agent replied · 13 June 2024
Dear Ahmed, Thank you for your review, and mentioning your experience with Gaetano in our Brook Green office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleExcellent service. Jack was professional and determined through the long drawn out process of selling my flat. Without him the deal no would have collapsed many times. Thank you Jack
Agent replied · 13 June 2024
Dear Julie, We really appreciate you taking the time to leave such lovely comments about Jack. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleHave recently purchased a flat through fletchers brook green and jack Dann supported us through the whole process. He not only supported us but went above and beyond consistently, pushing solicitors, other agents, getting things done that were far from within his remit! His support and guidance throughout the process was invaluable and we are sure that without his input, we would still be in mid-chain limbo for months to come. Bravo jack, a true professional. Darko & Chris
Agent replied · 13 June 2024
Dear Darko & Chris, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Brook Green office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleJoshua was a great help to us during the process and responded to our questions with great patience. We are very happy with our experience at Fletchers!
Agent replied · 13 June 2024
Dear Leona, Thank you for taking the time to leave a wonderful 5 star Google review. Joshua will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Fletchers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Questions about Fletchers
Which Fletchers office has the most reviews?
London (86 Chiswick High Road) has the most, with 642 reviews rated 4.8 out of 5, followed by London (58 Turnham Green Terrace) with 575.
Where are the Fletchers offices?
The three Fletchers offices, by town:
- London (144 Shepherds Bush Road): 144 Shepherds Bush Road, London, W6 7PB
- London (58 Turnham Green Terrace): 58 Turnham Green Terrace, London, W4 1QP
- London (86 Chiswick High Road): 86 Chiswick High Road, London, W4 1SY
Has Fletchers won any awards?
Yes. In The Trusted Agent 2026 awards, London won Platinum and London won Platinum.
