5/5
GoogleEmanuele was very friendly, professional and responsive. A pleasure to deal with.
Agent replied · 13 June 2024
Dear Chris, Thank you for your 5 star review regarding Emanuele, Kind Regards, Sarah Tranter, Customer Relations Team
Trusted Agent profile
Fletchers estate agents in London
★★★★★
1,637 reviews across 3 offices and 2 platforms
Fletchers has three offices, all in London. Together they have 1,637 reviews on two platforms, rated 4.8 out of 5 overall.
Our offices
Fletchers's three offices, most reviewed first. Each has its own page.
- Fletchers London (86 Chiswick High Road)86 Chiswick High Road, W4 1SY642 reviews · 583 on Google (4.8)32 in the last 90 days
- Fletchers London (58 Turnham Green Terrace)58 Turnham Green Terrace, W4 1QP575 reviews · 575 on Google (4.9)28 in the last 90 days
- Fletchers London (144 Shepherds Bush Road)144 Shepherds Bush Road, W6 7PB508 reviews · 453 on Google (4.9)34 in the last 90 days
Reviews on Google
Showing 1,571 reviews on Google only. Show every review
Google5/5
GoogleExcellent service - would highly recommend this agency. We bought our flat with them. Ema and the team are wonderful !
Agent replied · 13 June 2024
Dear Dr Jasmina, It’s great to hear that you have had a brilliant experience with our Brook Green office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleNarmin was so pleasant on the phone, she is very knowledgeable on everything, was very content with her service
Agent replied · 30 July 2023
Dear Talia, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Narmin, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleEmanuele was very friendly, professional and responsive. A pleasure to deal with.
Agent replied · 30 July 2023
Dear Chris, Thank you for your 5 star review regarding Emanuele, Kind Regards, Sarah Tranter, Customer Relations Team
5/5
GoogleExcellent service - would highly recommend this agency. We bought our flat with them. Ema and the team are wonderful !
Agent replied · 30 July 2023
Dear Dr Jasmina, It’s great to hear that you have had a brilliant experience with our Brook Green office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleGaetano was one of the best agent I have ever experienced. He is always there to support and assist in whatever concerns I had. I am amazed by the level service he has provided
Agent replied · 30 July 2023
Dear Rahina, Thank you for taking the time to rate your service with our Brook Green office. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI cannot recommend Fletchers strongly enough to people selling their home, My flat has been on the market for 6 months with another agent. I had had over 30 viewings ,without a single offer. My original agent was also suggesting I lowered the price of my flat by about 20k. I was feeling pretty despondent. Until one day as I was walking home I noticed a Fletchers sign with SOLD emblazoned across it, as I walked into my block and I realised they must have sold one of my neighbours flats. So I called them and spoke to the lovely Jacob to ask if they could help me too. I am so happy I did! My flat went under offer on the FIRST viewing with them. They have been absolutely amazing throughout the conveyancing process which unfortunately in my case became extremely complicated by two third parties. Without Jack and his team, I genuinely do not think my flat sale would have gone through. He has been incredibly supportive, on hand, responsive, proactive, understanding, knowledgeable and just brilliant throughout AND they have sold my price of the asking price. If you want to sell your home, look no further. Fletchers really the BEST. Thank you for everything Jack and Jacob. I am hugely grateful to you and hope the buyer will be very happy in his new home!
Agent replied · 30 July 2023
Dear Anna-Louisa, It’s great to hear that you have had a brilliant experience with our Fletchers Brook Green office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleNice agents, good job
Agent replied · 16 June 2024
Dear Morioka, Thank you for your lovely 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleThank you, Tina, for your assitance in finding our new home in London! We are really pleased with your services and attention!
Agent replied · 16 June 2024
Dear Madina, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Chiswick office. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleYasmin was most helpful with discovering opportunities to let in Chiswick. Very professional and highly recommend.
Agent replied · 16 June 2024
Dear Roberto, thank you for taking the time to leave such a great review for the Chiswick office. We hope to see you in one of our offices in the future. Kind regards Sarah Tranter customer Relations Team
5/5
GoogleTina was very helpful and responded quickly. She kept us regularly informed throughout the whole process.
Agent replied · 16 June 2024
Dear Marie, Thank you for sharing your kind words about Tina. Your comments are much appreciated by the Chiswick team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleMy main contact at Fletchers has been Tina who is very proactive and gets in touch as soon as new properties which fit our search criteria come out.
Agent replied · 16 June 2024
Dear Angela, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI would like to thank you, Yasmin, for your help on assisting me and my partner finding a nice place. She was being very helpful and nice. The reference company they cooperate with have some sort of issue, but Yasmin is really patience for it and help me sort things out. Thank you :)
Agent replied · 16 June 2024
Dear Jo, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Yasmin, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team
4/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Dear Kahina, Thank you for leaving a review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Dear James, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Dear Walid, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleGreat experience with Fletchers lettings team - Tina is a great asset to the team!!!
Agent replied · 13 June 2024
Dear Kaludi, Thank you for your great 5 star review, and mentioning your experience with Tina in our Chiswick office. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleReally enjoyed viewing two properties with Tina. She has a very friendly and informative approach. 😊 …
Agent replied · 13 June 2024
Dear Eleanor, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleReally enjoyed working with this agency, also working with Han, who is both highly knowledgeable on this area and also really easy to speak with. Superb service
Agent replied · 13 June 2024
Dear Matthew, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleYasmin Bopp took care of us for our search to find a property to rent. I would like to say that I appreciated the proactivity and reactivity of Yasmin.
Agent replied · 13 June 2024
Dear Marc, thank you for taking the time to leave a 5* review for Yasmin and the team in our Chiswick office. We are pleased to read that you had a great experience. Kind regards Sarah Tranter Customer Relations Team
5/5
GoogleTina at Fletchers has been amazing, she goes above and beyond to find us a property. Helpful at every turn.
Agent replied · 13 June 2024
Dear Georgina, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleA great service from Fletchers. They found me an excellent tenant and in a very short time. Would recommend!
Agent replied · 13 June 2024
Dear Tamara, Thank you for your lovely 5 star review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAmy and Leigh were really helpful in both my search for a London place and in dealing with the tenancy etc. Friendly and professional and a great team!
Agent replied · 13 June 2024
Dear Sarah, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleBeing in touch with Yasmin at this approachable and friendly Chiswick branch. Yasmin has been very helpful with my research and would definitely recommend anyone to reach her for their project. Thank you :-)
Agent replied · 13 June 2024
Dear Greg, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Chiswick office. Kind regards, Sarah Tranter, Customer Relations Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Fletchers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Questions about Fletchers
Which Fletchers office has the most reviews?
London (86 Chiswick High Road) has the most, with 642 reviews rated 4.8 out of 5, followed by London (58 Turnham Green Terrace) with 575.
Where are the Fletchers offices?
The three Fletchers offices, by town:
- London (144 Shepherds Bush Road): 144 Shepherds Bush Road, London, W6 7PB
- London (58 Turnham Green Terrace): 58 Turnham Green Terrace, London, W4 1QP
- London (86 Chiswick High Road): 86 Chiswick High Road, London, W4 1SY
Has Fletchers won any awards?
Yes. In The Trusted Agent 2026 awards, London won Platinum and London won Platinum.
