5/5
Excellent service from a great team!
Agent replied · 20 March 2026
Dear James, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah
Trusted Agent profile
★★★★★
1,632 reviews across 3 offices and 2 platforms
Fletchers has three offices, all in London. Together they have 1,632 reviews on two platforms, rated 4.9 out of 5 overall.
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Fletchers's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Fletchers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 1,566 reviews on Google only. Show every review
5/5
Excellent service from a great team!
Dear James, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah
5/5
Herman from Fletchers provided great service when selling my home. Herman was invaluable while I was out of the country, and I would highly recommend him to anyone selling their flat.
Dear Denny, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah
5/5
Jack Dann, Marko and all the team were incredibly helpful throughout the whole process. Without Jack's support, I'm pretty sure the sale would have fallen through - he was also so helpful in providing information and recommendations thoughout the whole process. Would definitely recommend to anyone looking to buy!
Dear Sash, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Sarah
5/5
Been really impressed with this team. They are professional and managed to sell our house quickly and above asking price.
Dear Lizzie , Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah
5/5
I dont think i've ever seen any company pick up the phone so fast.
Dear Selma, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma
5/5
Sales team have been helpful throughout my property search and can’t wait to find the right property Thank you guys
Dear Mariam, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
Herman was great. Pleasant to deal with, good communicator and good negotiator. Highly recommend.
Dear Bassam, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
5/5
Narmin was a fantastic help and made our experience so much easier- very patient and answered all my questions.
Dear Florrie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah
5/5
Had a great experience with Herman of Fletchers. We were out of the country and they took care of everything.
Dear Jean, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
5/5
Henry was great, super helpful, patient, and listened to all our requirements and found us the most amazing home!
Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Sarah
5/5
Herman was great when purchasing our property. He was attentive, kept us informed and even chased us occasionally which helped progress the deal. Would use him again when purchasing another property.
Dear Dan, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
5/5
Excellent work by the team at Fletchers, particularly Jack Dann and Herman Inthuvarman. …
Dear Lai, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
5/5
Herman was amazing throughout the whole process of selling my flat. From day one, he made everything so much easier and was always there to guide me. …
Dear Mustafa, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
5/5
Purchasing a property is never an easy task but our journey was made easy by Herman Inthuvarman! Over a period of 9 months Herman consistently demonstrated the utmost professionalism. His attention to detail, his communication skills and his respectful demeanour allowed for a symbiotic relationship. Thank you Herman for all your hard work. You are a true asset to Fletchers!
Dear Sagheer, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah
5/5
The team at Fletchers were excellent and super friendly. Weekly update calls to keep clients updated about progress of sales process, including number of viewings, information about the market and whether prices should be adjusted. Once offer was agreed, they were proactive in following up with both buyer's and seller's solicitors to ensure a smooth process until completion. Special shout out to Herman and Jack for their hard work on my transaction.
Dear Nick, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah
5/5
I had the pleasure of working with Saleh at Brook Green Estate Agents in my search for the perfect flat to rent, and I can't say enough about the exceptional service he provided. Saleh is incredibly patient, dedicated, polite, and …
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah
5/5
Joshua and team at this office are very professional and the process was smooth. Compared to other agencies in London, have had a much more professional experience with Fletchers. They are responsive both on the admin side and property management. Would recommend fletchers to anyone seeking a reliable company.
Dear Chris, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah
5/5
It has been a pleasure working with Fletchers, particularly Herman who has been very proactive and efficient in moving on the transaction to the point of completion
Dear Sina, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah
5/5
Fletchers facilitated a particularly speedy sale of our flat. Special shout out to Herman for all his efforts in getting the sale over the line
Dear Nick, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah
5/5
Fletchers were very helpful in helping us find our next property to rent in London. Narmin showed us a range of options within our requirements and we've had a very smooth process from viewings to signing our new flat in Shepherd's Bush. Thank you!
Dear Tristan, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Brook Green office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah
5/5
Very positive experience. Special thanks to Saleh Jalal for dealing with our tenancy procedure in a very professional way, going the extra mile to accommodate our needs.
Dear Stefano, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah
5/5
Saleh and the lettings team were excellent. Always helpful and responsive for a stress free rental
Dear Tom, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah
5/5
They were great and I would highly recommend them. Narmin is great and really made herself available to enusre we had a great experience
Dear Ryan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah
5/5
Fletchers were excellent. Big thanks especially to Emmanuel. Very friendly and efficient. She made the whole experience very easy to understand and follow as a first time buyer. Thanks again!
Dear Victoria, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London (86 Chiswick High Road) has the most, with 639 reviews rated 4.8 out of 5, followed by London (58 Turnham Green Terrace) with 574.
The three Fletchers offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Platinum and London won Platinum.
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