★★★★★ 5/5
GoogleMe and my partner bought our first home and Entwistle couldn’t have been more helpful in what can be such a stressful time. We mainly dealt with Fliss who was so helpful and friendly and made the process of buying a home much easier!
The communication between ourselves and Entwistle cannot be faulted, we were kept up to date at all times and we were never made to feel like an inconvenience and were always made to feel like a priority.
Kim kindly handed over our keys on the day of completion who again was really friendly and helpful.
Thank you so much Fliss and Kim for everything!
Kat & Ant
Kat · 18 November 2024 · Entwistle Green Lancaster
Agent replied · 9 December 2024
Many thanks for your marvellous 5* review Kat. We're thrilled to hear that Fliss and Kim made your first home-buying experience smooth and enjoyable. Congratulations on your new home! Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleI'd like to give a huge shout-out to Erin, Shannon and Michael from the Entwistle Green Lettings team! They went above and beyond to help my friend Bradley secure a lovely home on short notice. Their professionalism, efficiency, and dedication made all the difference. Thank you for making a stressful situation so much easier!
Adah · 18 November 2024 · Entwistle Green Lancaster
Agent replied · 9 December 2024
Thank you so much for your wonderful 5* review Adah! We're thrilled to hear that Erin, Shannon, and Michael were able to assist Bradley so effectively. Your kind words mean a lot to us. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleShout out to Erin, Shannon & Michael, but also to the whole lettings team. My wife and I were on a tough time scale to find a property for us and our two year old daughter. Both Erin and Shannon went above and beyond to help us find a suitable property, within our budget & a proper family home, especially as this was mostly all done remotely. Couldn't have gotten here without their help & can't praise them enough.
Daniel · 18 November 2024 · Entwistle Green Lancaster
Agent replied · 9 December 2024
Thank you for taking the time to leave us this great 5* review Daniel. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you so much Erin, for helping me find my dream home! You were incredibly helpful and kept me updated every step of the way. You and your amazing team, including Shannon and Michael, made the whole process seamless and stress-free. I truly appreciate all your hard work.
Bradley · 18 November 2024 · Entwistle Green Lancaster
Agent replied · 9 December 2024
Thank you for taking the time to share your experience and for your wonderful 5* review Bradley! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleErin was so helpful when l was in distress trying to find a house.Went to many viewings but there were no responds but when l met Erin she helped me until l find the right house she could call me and let me know what’s available.
Juliana · 9 November 2024 · Entwistle Green Lancaster
Agent replied · 9 December 2024
Thank you for your terrific 5* review and for your complimentary comments Juliana. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service from Entwistle Green. Shannon, Michael and Erin were all really helpful ingetting us sorted with our new home, would highly reccommend EG in Lancaster :)
Graham · 9 November 2024 · Entwistle Green Lancaster
Agent replied · 9 December 2024
Thank you for leaving us your superb 5* review and recommendation. Thank you Graham for your delightful comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleShannon and Erin were sincerely amazing and extremely helpful through the entire tenancy process. They made the difficult task of finding an apartment very simple and pleasant. God bless them both.
Kimberly · 9 November 2024 · Entwistle Green Lancaster
Agent replied · 9 December 2024
Thanks Kimberley for your excellent 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you to all, from start to finish on the sale of my property.
You all made it happen, I was very anxious about selling my property but entwistle green helped me through this.
Would like to say thank you to felicity for making this happen :)
You have been a lovely 😊 from the beginning to the end.!
If I have to ever sell my property again would definitely use entwistle green.
And hope there are as good and supportive as the Lancaster Team.
As they go the extra mile:)
Thank you all again.
XXX
🤗🤗
Would highly recommend to anyone who wants to sell there property as you get supported from start to finish.!!!!
Collette · 9 November 2024 · Entwistle Green Lancaster
Agent replied · 9 December 2024
Thank you so much for your wonderful 5* review Collette! We're thrilled to hear that Felicity and the Lancaster team were able to support you through the sale of your property. Your kind words mean a lot to us, and we look forward to assisting you again in the future. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleEntwistle Green have been a marvel to work with.
The Lettings team is top notch.
Special mention goes to Erin, Shannon and Michael.
Erin you are such a star, you have never missed an appointment, always on time, very professional and always available to clarify issues.
Keep the good work.
Looking fforward to working with you in future
JOTHAM · 3 November 2024 · Entwistle Green Lancaster
Agent replied · 10 November 2024
Hello Jotham,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Erin, Shannon, and Michael have made your experience with our Lettings team so positive. We look forward to working with you again in the future.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleI just want to say the whole business is superb! Felicity, Kim and Josh made the whole process of selling & buying the house. Also when the solicitors were dragging it out. The team would just go that extra mile to help us. I would recommend this estate agents for anyone.
Daniel · 3 November 2024 · Entwistle Green Lancaster
Agent replied · 10 November 2024
It’s really lovely to read another 5* review and recommendation Daniel. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI experienced a very great service from Entwistle Green Lancaster team, Erin, Shannon & Michael. Special mention goes to Erin, she gave my husband and I an excellent service. She was very helpful, always giving updates and it really made us feel valued. All communication was respectful. Thank you Erin, we are grateful. Thank you Entwistle Green.
Grania · 3 November 2024 · Entwistle Green Lancaster
Agent replied · 10 November 2024
Thank you for taking the time to share your experience and for your wonderful 5* review Grania! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI've dealt with many agents over the years; Entwistle Green truly stands out as the best. Beth was exceptional, friendly, proactive, and went above and beyond to secure a quick move-in date for me. Her dedication made the process seamless, and I couldn’t be more grateful. Highly recommended, 10/10!
Mark · 1 November 2024 · Entwistle Green Liverpool
Agent replied · 8 November 2024
Thank you Mark for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRating only, no written review.
Jenny · 27 October 2024 · Entwistle Green Lancaster
Agent replied · 10 November 2024
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again.
Lucy,
Customer Relations Team
★★★★★ 5/5
GoogleReally good service from first contact with Emma all the way through to the finish line. Fliss Wayman was always on top of the status of the sale and helped chase things along at every step. I made a good selection choosing Entwistle Green to handle my property sale.
Mike · 27 October 2024 · Entwistle Green Lancaster
Agent replied · 10 November 2024
Hello Mike,
Thank you for your fantastic 5* review! We're delighted to hear that Emma and Fliss provided you with excellent service throughout your property sale. Your kind words mean a lot to us.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleVery good lettings agents. Bethany was extremely helpful, responsive and made the process very speedy, thanks again
Jerry · 23 October 2024 · Entwistle Green Liverpool
Agent replied · 25 October 2024
Hi Jerry,
Thank you for your 5* review! We're delighted to hear that Bethany was able to assist you so effectively and make the process speedy.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleWe are first time buyers and we got the completion today. Amber and Georgie have been very helpful, we are also grateful for the welcome box that we received to celebrate our special occasion!
Manuela · 18 October 2024 · Entwistle Green Liverpool
Agent replied · 25 October 2024
Thank you for your excellent 5* review and kind words of our dedicated team Manuela. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThey are really professional and helpful. and a special mention to Erin and Shannon, I was struggling finding a property before and they tried any chance to help me. Thanks so much
Yurou · 17 October 2024 · Entwistle Green Lancaster
Agent replied · 23 October 2024
Thank you so much for your 5* review Yurou Lin! We're thrilled to hear that Erin and Shannon were able to assist you in finding a property. Your kind words mean a lot to us. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleGreat help from Michael, Erin & Sharon
Chris · 13 October 2024 · Entwistle Green Lancaster
Agent replied · 11 January 2025
Many thanks for your outstanding 5* review and your generous comments Chris. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBeth is nice and helpful with questions. I have a smooth move in.
Ho · 11 October 2024 · Entwistle Green Liverpool
Agent replied · 25 October 2024
Thank you for taking the time to leave us this amazing 5* review Ho Man. Kind regards Lucy, Customer Relations.
★★★★★ 1/5
GoogleVery bad experience. The agent booked the wrong house for the viewing. I lost money and time to get there. The agent who came was very unprofessional and couldn't manage the difficult situation. Please triple check what they are saying and confirm if they got everything right. I don't recommend them.
Blaise · 11 October 2024 · Entwistle Green Liverpool
Agent replied · 25 October 2024
Hi Blaise,
I'm sorry to hear about your experience and appreciate your feedback. Please contact us at review@countrywide.co.uk so we can address your concerns directly.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleSophie and and Amber have fantastic through the whole conveyancing process. Completed on a sale today after a long 9 or so months of going and backwards and forwards between solicitors. Would highly recommend working with the pair of them and working with this company
Liam · 11 October 2024 · Entwistle Green Liverpool
Agent replied · 25 October 2024
Thank you for your brilliant 5* review and thank you for your recommendation Liam. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom first viewing to actually owning the staff were spot on . Clear in all aspects of dealing with them . No lengthy delays in communication. Very fair to both parties I would say .
Info · 9 October 2024 · Entwistle Green Lancaster
Agent replied · 23 October 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRating only, no written review.
Alice · 4 October 2024 · Entwistle Green Liverpool
Agent replied · 25 October 2024
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again.
Lucy,
Customer Relations Team
★★★★★ 5/5
GoogleIts a very good experience and our guider rayan helped a lot and we are thankfull for it , best experience ever
ZCX · 4 October 2024 · Entwistle Green Liverpool
Agent replied · 25 October 2024
Thanks for taking the time to leave us your wonderful 5* review. Best wishes, Lucy, Customer Relations.
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