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Entwistle Green estate agents in Liverpool, Lancaster and Southport

4.6

★★★★★ Excellent

704 reviews across 3 offices and 2 platforms

www.entwistlegreen.co.uk/forsaleoffice/lancaster/489

Entwistle Green has three offices, in Liverpool, Lancaster and Southport (Merseyside and Lancashire). Together they have 704 reviews on two platforms, rated 4.6 out of 5 overall.

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4.6 / 5

703

Reviews on Google

All 3 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Entwistle Green's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Entwistle Green, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on Google

Showing 702 reviews on Google only. Show every review

5/5

Google

Entwistle Green recently found us tenants for our property. They were efficient and found us a great tenant very quickly. Erin was particularly professional and kept us well informed throughout the process. We’ve used Entwistle Green for over 15 years and they have always provided a great level of service.

Lucy · 13 March 2026 · Entwistle Green Lancaster

Agent replied · 13 April 2026

Thank you for taking the time to share your positive experience with us. We are delighted to have been able to find you a great tenant quickly and efficiently. Our team, especially Erin, takes pride in providing professional and informative service. We are grateful for your continued trust in us for the past 15 years. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

The level of service offered from sales team has been outstanding. A friendly team, nothing to much trouble and always followed up on calls, viewings for feedback. A great level of customer service from my perspective. Highly recommend.

Jeremy · 13 March 2026 · Entwistle Green Lancaster

Agent replied · 13 April 2026

Thank you for the kind words! Our sales team takes pride in providing outstanding service and we are thrilled to hear that it is appreciated. Thank you for recommending us, it means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Ryan was great from start to finish, excited to keep working with him!

HAADI · 13 February 2026 · Entwistle Green Liverpool

Agent replied · 13 April 2026

Thank you for the wonderful review! Our team strives to provide top-notch service, and we're thrilled to know that Ryan exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Ryan was great throughout the whole process; friendly, responsive and really helpful from start to finish. He kept everything clear and straightforward and made the move-in process much smoother than expected. Would happily recommend him to anyone looking to rent. Thanks again, Ryan!

Tom · 13 February 2026 · Entwistle Green Liverpool

Agent replied · 13 April 2026

Thank you so much for your kind words, we're thrilled to hear that Ryan provided such a positive experience for you. We strive for the best customer service possible and are happy to have exceeded your expectations. Thanks for choosing us … More

5/5

Google

Beth was extremely helpful in helping me find a flat. I had missed out on a property earlier in the day but she got back to me with other properties which would fit my needs and was able to arrange a viewing the same day. The process was overall very smooth and professional. Thanks!

Vitansha · 13 February 2026 · Entwistle Green Liverpool

Agent replied · 13 April 2026

Thank you so much for your kind words! We're thrilled to hear that Beth was able to help you find a flat that fit your needs. Our team strives to provide a smooth and professional experience for all of our clients. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We had Ryan working with us during out move and he was excellent, couldn't have helped you enough and very professional and friendly.

Ben · 13 February 2026 · Entwistle Green Liverpool

Agent replied · 13 April 2026

Thank you for the glowing review! We are so glad to hear that Ryan provided excellent service during your move. Our team takes pride in delivering professional and friendly service to our customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Moved into my first flat and was helped amazingly by Ryan Rooney , all the information was clear and he gave good guidance on the lead up to the move if recommended him highly for new movers he’s good at his job and responded to any enquiries I had .

Kit · 13 February 2026 · Entwistle Green Liverpool

Agent replied · 13 April 2026

Thank you so much for your kind words, we are thrilled to hear that Ryan provided excellent guidance for your first flat move! Our team takes pride in providing clear information and top-notch service. Thank you for recommending us to new movers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I put my apartment up for Rent the team at Entwistle green were fantastic , kept me in the loop and very professional and great communication, Beth was particularly helpful with her advice around compliance and always responded to my enquiries.

Lisa · 13 February 2026 · Entwistle Green Liverpool

Agent replied · 13 April 2026

Thank you for your kind words, we are thrilled to hear about your positive experience with Entwistle Green. Our team takes pride in providing excellent communication and professional services to our clients. Beth will be happy to hear about … More

5/5

Google

Ryan Rooney thank you for explaining everything so clearly!

Anton · 13 February 2026 · Entwistle Green Liverpool

Agent replied · 13 April 2026

Thank you for the positive feedback, Ryan! We always strive to provide clear and thorough explanations to our valued customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Ryan and Leanne let my property within 10 days! They gave me professional advices on the rental rate, risk-controlled strategy . Leanne applied for the landlord License on behalf of me to make it quick done and less stress for me. They are friendly and helpful and do not mind doing more for you. Definitely recommend it!

Cheng · 13 February 2026 · Entwistle Green Liverpool

Agent replied · 13 April 2026

Thank you for your kind words! We are dedicated to providing our clients with exceptional service and are glad we could help you rent your property quickly and efficiently. We always strive to go above and beyond for our clients and appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I was introduced to Entwistle Green after a horrendous 18 month period with Legacie who over promised and under delivered. …

Robbo · 13 February 2026 · Entwistle Green Liverpool

Agent replied · 13 April 2026

Thank you so much for such a great review! We're thrilled to hear about your positive experience with our team. At Entwistle Green, we always strive to deliver excellent service and exceed expectations. We're happy that we were able to make … More

4/5

Google

Updated Leanne, Ryan and Beth were great, Beth was super friendly at the viewing and although her first time at the property she was knowledgeable and helpful, Ryan was with us every step of the way, helped with Payments, keys, passports, …

Liam · 13 February 2026 · Entwistle Green Liverpool

Agent replied · 13 April 2026

We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at … More

4/5

Google

Amber Farrington and Sarah Fell were very helpful in chasing up with the buyers solicitor who was incredibly slow to respond to my solicitor.

Vicky · 13 February 2026 · Entwistle Green Liverpool

Agent replied · 13 April 2026

Thank you for the great feedback! We are glad that our team, especially Amber Farrington and Sarah Fell, were able to provide you with their efficient and dedicated service. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

We recently started renting a flat through Entwistle Green and had a great experience. Erin van Aswegan helped us through the whole process and was absolutely amazing from start to finish. She was always great at answering any questions we had throughout, and she made getting our first home feel easy and stress-free. Highly recommend!

Dylan · 13 February 2026 · Entwistle Green Lancaster

Agent replied · 13 April 2026

Thank you so much for your review! We are thrilled to hear you had a great experience renting with us. Erin is a valuable member of our team and we are so glad she was able to make the process easy and stress-free for you. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I have had a really pleasant house move, thanks to the staff at Entwistle green. Erin, Michael and Shannon have all been very helpful and pleasant throughout. I would highly recommend! Thank you again for all of your hard work 😊 …

Emma · 13 February 2026 · Entwistle Green Lancaster

Agent replied · 13 April 2026

Thank you so much for taking the time to share your positive experience with our team at Entwistle Green! We're thrilled to hear that Erin, Michael, and Shannon were able to make your house move a pleasant one. Thank you for choosing us and for recommending us to others! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I would like to thank Erin Van Aswegan for the fantastic service she rendered to us. She is very professional and efficient. She made the whole process easy and seamless. We are enjoying our new home.

Anesu · 13 February 2026 · Entwistle Green Lancaster

Agent replied · 13 April 2026

"Thank you for your review! We are so happy to know that Erin provided you with fantastic service and made the home buying process easy and seamless. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Google

Absolutely unacceptable experience. We arranged a rental property through this estate agent and were due to move, then just two days before moving day we were told the landlord had sold the house and the rental would not proceed. By that point we had already invested enormous emotional, physical, and financial effort into the move. We had applied for schools for our children, packed all our belongings, arranged and committed to a shipping company, and ended our current voluntary jobs, courses, and clubs in preparation for relocating to Lancaster. This last-minute cancellation left our family in a very difficult and stressful position. There was clearly a lack of proper verification and security around the agreement before allowing tenants to proceed with such major life arrangements. Communication and responsibility handling were extremely poor. I would strongly caution others to think carefully before relying on this agency for a rental move.

Zeynep · 13 February 2026 · Entwistle Green Lancaster

Agent replied · 13 April 2026

We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at EAComplaints@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Erin was very helpful throughout the process and her customer relations skills are excellent!

Adedayo · 27 January 2026 · Entwistle Green Lancaster

Agent replied · 13 April 2026

Thank you for your kind words! We take pride in providing exceptional customer service and we're happy to hear that Erin's help was valuable to you. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Excellent service from Shannon and Erin in the renting of my property. Refreshingly positive, responsive and efficient with clear communication. Highly recommended 👌 …

Lesley · 22 January 2026 · Entwistle Green Lancaster

Agent replied · 27 January 2026

Thank you for your kind words! Providing exceptional service is what we strive for at our company. We are happy to hear that Shannon and Erin exceeded your expectations, and we appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

very helpful with the whole process especially Erin , quick updates every step of the way till property acquisition was completed .

Malcolm · 28 December 2025 · Entwistle Green Lancaster

Agent replied · 27 January 2026

Thank you so much for your review! We're thrilled to hear that our team, especially Erin, was able to provide quick updates and make the property acquisition process seamless for you. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Big thanks to Erin and Michael for helping us move into our lovely new home. They both worked very hard to accommodate us and gave us multiple lifts from and to the place we rented since we were from outside Lancaster and didn't have a car. The whole move-in process was quick, polite and professional. Michael even came on his day off work to give us the house keys and drive us to the house. 5 star service.

N · 28 December 2025 · Entwistle Green Lancaster

Agent replied · 27 January 2026

Thank you for your kind words and for choosing us to help with your move! We're so happy we could make the process smooth and stress-free for you. It was our pleasure to go above and beyond to make sure you were settled in your new home. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Couldn’t be happier with the help I received from Shannon and Erin both always happy and helpful and made it so a stressful time like moving was a lot less stressful.

Thomas · 28 December 2025 · Entwistle Green Lancaster

Agent replied · 27 January 2026

Thank you so much for your kind words! It was our pleasure to make your move a little easier. We strive to always provide the best service and support to our customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I had a fantastic experience with this letting agency, especially the staff member ERIN VAN ASWEGAN who helped me secure my new rental home. From the very beginning, they were professional, friendly, and extremely helpful. Every question I had was answered clearly, and the whole process was smooth and stress-free. They kept me updated at every stage and genuinely cared about finding the right place for me. Highly recommended to anyone looking to rent with confidence!

Karuna · 28 December 2025 · Entwistle Green Lancaster

Agent replied · 27 January 2026

Thank you for the positive feedback! We're so glad to hear that Erin provided exceptional service in helping you secure your new rental home. Our team strives to make the process stress-free and we're grateful for the recommendation. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Well done Shannon and the team have done a fantastic job in finding me and my partner a new home

Fraser · 28 November 2025 · Entwistle Green Lancaster

Agent replied · 27 January 2026

"Thank you for trusting us with finding your dream home! We are thrilled to have helped you and your partner. Wishing you all the best in your new home! Kind regards, Lucy, Customer Feedback and Support Team

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Questions about Entwistle Green

Which Entwistle Green office has the most reviews?

Liverpool has the most, with 383 reviews rated 4.6 out of 5, followed by Lancaster with 320.

Where are the Entwistle Green offices?

The three Entwistle Green offices, by town:

  • Lancaster: 67-71 Market Street, Lancaster, Lancashire, LA1 1JG
  • Liverpool: Marine Union Buildings, Dale Street, Liverpool, Merseyside, L2 2SH
  • Southport: 343 Lord Street, Southport, Merseyside, PR8 1NH
Has Entwistle Green won any awards?

Yes. In The Trusted Agent 2026 awards, Lancaster won Trusted Agent and Liverpool won Trusted Agent.

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