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5/5
GoogleGreat experience with the branch over the last few years. They've let many properties for me without a hassle, but the reason for the review now is because Eoghan has been super helpful over the last couple of days and I'm really grateful. He clearly has a brilliant local knowledge of the market and has been able to provide me with sound advice that has enabled me to proceed with a new purchase that I would have otherwise been hesitant to make.
Really appreciated Eoghan, you've come across as an absolute pro, I look forward to passing you the property once it completes.
Martin Β· 28 September 2023 Β· Entwistle Green Liverpool
Agent replied Β· 28 October 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
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5/5
GoogleAs a landlord, the service from Entwistlegreen, Liverpool has been excellent. Leanne ensured I was compliant with all requirements.
First and foremost, Leanne exhibited outstanding professionalism and courtesy throughout the entire process. She had the property on the market within days. I was surprised that viewings were arranged shortly afterwards. I was provided with regular updates at every step of the process. Any ongoing queries have been dealt with quickly and efficiently.
Very happy to recommend highly and would have no hesitation in going back to them again.
Michael Th
MiJac Β· 28 September 2023 Β· Entwistle Green Liverpool
Agent replied Β· 28 October 2023
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI have been renting my property with the agency since August and very impressed so far. Especially impressed with Leanne Allan, lettings manager, for her support throughout and her enthusiasm during the initial visit. Also John Skipsey, Senior Portfolio Manager, who communicated promptly about an issue in the property which was quickly and professionally resolved, excellent work!
Virginia Β· 28 September 2023 Β· Entwistle Green Liverpool
Agent replied Β· 28 October 2023
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
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5/5
GoogleIt was such a pleasure dealing with Entwistle Green during the process of finding my new home. They were so easy to communicate with and made what is usually a stressful experience, quite seamless. Ellie who did my viewing was professional, friendly and informed me on all I needed to know before proceeding with my application. I would highly recommend!
Christina Β· 28 September 2023 Β· Entwistle Green Liverpool
Agent replied Β· 28 October 2023
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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3/5
GoogleSince I just have initiated the correspondence, Sian was very sincere and understood my quarries as I am alien to Liverpool. As we are in the process of exchanging information, promptness highly appreciated and looking forward to getting my requirement fulfilled.PositiveProfessionalism
Isuru Β· 26 August 2023 Β· Entwistle Green Liverpool
Agent replied Β· 21 June 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
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5/5
GoogleMichael deserves a standing ovation for his incredible work as lettings manager. He tackled a tricky tenancy situation with unwavering patience and a smile, even when I bombarded him with questions, he has the patience of a saint!!
What makes Michael exceptional is his knack for turning problems into solutions. His genuine care for both tenants and landlords shines through in every interaction. He's the kind of person who turns a potentially stressful situation into a positive experience, all while keeping that friendly demeanor intact.
Thank you, Michael, for turning what could have been a headache into a breeze.
Another thank you would extend to Felicty, who was a real help in Michaels absence, taking my calls where Michael was on appointments, it is my understanding she doesn't even work in the lettings department - but still went above and beyond to help me.
Charlotte Β· 23 August 2023 Β· Entwistle Green Lancaster
Agent replied Β· 27 August 2023
Hi Charlotte, It has been brilliant to read your 5* review of our local team. Best wishes, Scott @ Customer Care
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5/5
GoogleBoth Cody and Michael have been a huge help in finding me a great new tenant and in record time too - a real pleasure to deal with and more than happy to help with any questions I had ! !
D Β· 20 August 2023 Β· Entwistle Green Lancaster
Agent replied Β· 27 August 2023
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleFrom a "landlords" perspective we have found the new "lettings" team in EG Lancaster a breath of fresh air!! Nothing is too much trouble & always happy to assist. Both Michael and Cody have worked hard to help / explain procedures to new tenancy`s, at all times friendly,helpfull,polite. RECOMENDED.
Sean Β· 20 August 2023 Β· Entwistle Green Lancaster
Agent replied Β· 27 August 2023
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
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5/5
GoogleCody and Michael were both amazing with helping me and my partner move into our first rented property :)
Robert Β· 27 July 2023 Β· Entwistle Green Lancaster
Agent replied Β· 30 July 2023
Thank you for your brilliant 5* review! Kind regards, Lucy, Customer Relations.
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5/5
GoogleThanks a lot to Cody and Michael for carrying out the process as easy as possible.
Sita Β· 26 July 2023 Β· Entwistle Green Lancaster
Agent replied Β· 30 July 2023
Many thanks for your amazing 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleRecently purchased a property overall the experience and support from Kim and fliss was excellent!
Janet Β· 25 July 2023 Β· Entwistle Green Lancaster
Agent replied Β· 30 July 2023
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleBig thanks to Michael and Cody for assisting me all the way through my application. I appreciate everything that you've done. I was surprised how quick and smooth my application was. You guys were amazing and very professional. Now, I've got my new wonderful home. Keep up the good work. π β¦
Kadmiel Β· 25 July 2023 Β· Entwistle Green Lancaster
Agent replied Β· 30 July 2023
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI am delighted to write this review for Leanne Allan at Entwistle Green, who provided exceptional support and dedication in helping us rent out our property. Leanne went above and beyond to ensure a smooth and successful process, even in the face of unforeseen challenges.
We live at a considerable distance from the property, and it seemed daunting to manage everything remotely. However, from the moment we connected with Leannne, we knew we were in safe hands. She took on the responsibility of project managing the property, which proved to be a lifesaver.
One of the significant hurdles we encountered was an unreliable builder who failed to complete the necessary work. But Leanne handled the situation with utmost professionalism and resourcefulness. She not only coordinated with other trades people but also found alternative solutions to any problems promptly, ensuring that our property was ready for potential tenants.
Throughout the process, Leanne kept us informed and updated on every step.
Leanne's excellent communication skills and responsiveness made us feel like we were just around the corner from the property, despite being miles away.
She was always available to answer our questions and address any concerns we had.
The dedication and hard work exhibited by Leanne were truly remarkable.
She treated our property as if it were her own and made sure every detail was taken care of.
It was evident that she genuinely cared about finding suitable tenants for us.
Thanks to Leanne's efforts, we successfully rented out our property to a great tenant, and we couldn't be happier with the outcome.
Leanne made the entire process stress-free and efficient, and we are immensely grateful for all her assistance.
If you're looking for a lettings manager who will go the extra mile, Leanne is the person to trust. Her dedication, expertise, and problem-solving skills are second to none.
Thank you once again, Leanne, for your outstanding support. We highly recommend Leanne to anyone in need of property management services.
Best wishes,
Nadia Aquilina-Forde
Nadia Β· 23 July 2023 Β· Entwistle Green Liverpool
Agent replied Β· 30 July 2023
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
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5/5
GoogleCosy Teasdale is a credit to her profession , I cannot thank her enough for all her help support and professionalism , she went above and boyond for me and my family and her help and support will never be forgotten - Thankyou Cody - you are truly amazing.
Hollie Β· 23 July 2023 Β· Entwistle Green Lancaster
Agent replied Β· 30 July 2023
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
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5/5
GoogleFliss and Kim are brilliant! So professional and very friendly. All questions were answered promptly and I felt very well looked after. Thank you, (Lancaster).
Diane Β· 23 July 2023 Β· Entwistle Green Lancaster
Agent replied Β· 30 July 2023
Thank you for your amazing review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe only dealt with Entwistle Green at the beginning and end of our tenancy, since we dealt with our landlord directly, but we had a really great experience. We got our keys just before lockdown and the process was quick and painless. Upon deciding to move out, we had one afternoon of viewings, led by the incredibly sweet and friendly Cody. Everyone we dealt with was courteous and helpful.
Abigail Β· 23 July 2023 Β· Entwistle Green Lancaster
Agent replied Β· 30 July 2023
Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleAs a landlord, just wanted to say thanks to John Skipsey and the Entwistle team for their support on resolving recent issues on my property - as well as actually fixing the issues, I particularly appreciated the prompt and professional communication to keep me informed of the situation.
Alasdair Β· 16 July 2023 Β· Entwistle Green Liverpool
Agent replied Β· 30 July 2023
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleRating only, no written review.
Craig Β· 16 July 2023 Β· Entwistle Green Lancaster
Agent replied Β· 30 July 2023
Thank you for taking the time to leave us a 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleRecently rented a house through Entwistle Green and the process was very smooth. Our estate agent Cody was very helpful and was always happy to answer our questions. Would happily recommend π β¦
Matt Β· 16 July 2023 Β· Entwistle Green Lancaster
Agent replied Β· 30 July 2023
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe recently moved into a 2 bed house after a long time looking - Cody and Michael have both been exceptionally patient with us and always willing to help no matter the problem! Would highly recommend renting from Entwistle green in Lancaster just for the peace of mind that they're going to go out of their way for you
Zai Β· 9 July 2023 Β· Entwistle Green Lancaster
Agent replied Β· 30 July 2023
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
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4/5
GoogleI have recently started a new tenancy in a property that I found with the help of Entwistle Green. It was exactly the sort of property we were looking for and the whole process was made simple and straight-forward with the help of the agents. In particular, Cody was a great help and welcomed any questions or concerns warmly.
Hannah Β· 9 July 2023 Β· Entwistle Green Lancaster
Agent replied Β· 30 July 2023
Thank you for your terrific review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleRecently rented a property in Lancaster and dealt with Cody and Michael throughout the whole process. Both were extremely friendly, helpful and cooperative. Couldnβt recommend more if looking to rent in Lancaster! Thanks so much both for being so reliable and supportive throughout :)
Bradley Β· 9 July 2023 Β· Entwistle Green Lancaster
Agent replied Β· 30 July 2023
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleMichael and Cody have been amazing, they are the best agents I have had so far! From the beginning they were incredible helpful and made sure I was up to date with all information I needed to conclude the rental agreement. They made sure, everything went smooth and easy, when I was still living in another country. 100% recommended to every expat relocating to Lancaster.
Carmen Β· 9 July 2023 Β· Entwistle Green Lancaster
Agent replied Β· 30 July 2023
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleJohn Skipsey has been very helpful dealing with the logistical issues that arise from a tenanted property in Liverpool City.
Daniel Β· 30 June 2023 Β· Entwistle Green Liverpool
Agent replied Β· 30 July 2023
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
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