Trusted Agent profile · Merseyside and Lancashire
Verified
★★★★★
695 reviews across 3 offices and 2 platforms
Entwistle Green has three offices, in Liverpool, Lancaster and Southport (Merseyside and Lancashire). Together they have 695 reviews on two platforms, rated 4.6 out of 5 overall.
694
Reviews on Google
All 3 offices
1
Reviews on The Trusted Agent
All 3 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Entwistle Green's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Entwistle Green, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe have been so happy with the process of moving this time round all because of Cody! Everything has been efficient, friendly and consistent. Thank you so much :)
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery good reliable service from a buyers point of view, always very responsive and helpful. Great in between for access to the property multiple times and even a little patient with us with questions.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleCody was extremely helpful throughout the whole process of finding and moving into the rental property. Everything went smoothly and Cody and team were always on hand to help. Great service
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleFantastic experience of selling our property with Entwistle Green Lancaster. It was listed, sold and sale completed in eight weeks! My thanks to Emma, Fliss, Josh & Kim for all hard work in achieving this sale in such a short time scale. Also special mention to Cerys Hughes at the Morecambe office who was responsible for bringing Entwistle Green estate agents to my attention. Thank you all. Gary H
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleCody and Michael did a great job for us, renting out out apartment within a week of it going onto the market. They provided excellent feedback at all times of the process and made the experience seem effortless
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleIncompetent Company. I viewed a property with Entwistle Green and raised a few questions about it. I had no reply whatsoever for over a week, so I phoned to chase it up. I was then told the property had subsequently gone under offer during this time. When I questioned this I was told 'someone should have got back to you'. Joshua Clayton was the agent dealing with this. I find this completely unacceptable, incompetent and dreadful practice. Once the questions had been answered I would have been in a position to make a competitive offer. The property was being sold on behalf of a private company in Liverpool (THE RIVERSIDE GROUP LIMITED) who I will be contacting.
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleFliss and the rest of the staff at Entwistle Green were fabulous. Friendly, efficient and always replying to my many queries quickly - either by phone or e.mail. Jan was very helpful in opening up the property on several occasions. All in all a very positive experience, which made the stressful process of purchasing a property so much easier.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleCody helped us move into our first rental property. She made the experience so easy for us as and went above and beyond to make sure everything ran smoothly. She is so sweet and truly an asset to the team- also a special thanks to Rosie for taking us on our viewings. We are so pleased :) Ava and Mathew
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe team at Entwistle Green Lancaster made the experience of purchasing a home go seamlessly as possible. They were always there to offer their knowledge and the professionalism on show was a credit to the company. A big thank you to Felicity and Josh for been there for my endless questions and for their reinsuring answers. I would highly recommend this estate agent. Dave
Thank you for your excellent 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleAbsolutely brilliant experience renting my first buy to let through Entwistle Green! A huge thank you to Cody and Michael. They rented my property within 2 weeks and found great tenants. Would recommend to anyone looking for a reliable agent:)
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleFantastic experience from start to finish. Nothing was too much trouble. Thanks especially to Jan (the viewer), josh & Kimberley. The gift box was a lovely touch when I collected the keys to our new home, thank you.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleClean as a whistle.
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleJohn Skipsey has been very helpful dealing with maintenance issues in my apartment and is always responsive and approachable. He coordinated the repair works very efficiently.
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleJohn Skipsey has been been professional and efficient dealing with my tenants and myself. He is courteous and a very good communicator. Qualities that give me confidence that he is dedicated to providing excellent service.
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat experience with the branch over the last few years. They've let many properties for me without a hassle, but the reason for the review now is because Eoghan has been super helpful over the last couple of days and I'm really grateful. He clearly has a brilliant local knowledge of the market and has been able to provide me with sound advice that has enabled me to proceed with a new purchase that I would have otherwise been hesitant to make. Really appreciated Eoghan, you've come across as an absolute pro, I look forward to passing you the property once it completes.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleAs a landlord, the service from Entwistlegreen, Liverpool has been excellent. Leanne ensured I was compliant with all requirements. First and foremost, Leanne exhibited outstanding professionalism and courtesy throughout the entire process. She had the property on the market within days. I was surprised that viewings were arranged shortly afterwards. I was provided with regular updates at every step of the process. Any ongoing queries have been dealt with quickly and efficiently. Very happy to recommend highly and would have no hesitation in going back to them again. Michael Th
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have been renting my property with the agency since August and very impressed so far. Especially impressed with Leanne Allan, lettings manager, for her support throughout and her enthusiasm during the initial visit. Also John Skipsey, Senior Portfolio Manager, who communicated promptly about an issue in the property which was quickly and professionally resolved, excellent work!
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleIt was such a pleasure dealing with Entwistle Green during the process of finding my new home. They were so easy to communicate with and made what is usually a stressful experience, quite seamless. Ellie who did my viewing was professional, friendly and informed me on all I needed to know before proceeding with my application. I would highly recommend!
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
3/5
GoogleSince I just have initiated the correspondence, Sian was very sincere and understood my quarries as I am alien to Liverpool. As we are in the process of exchanging information, promptness highly appreciated and looking forward to getting my requirement fulfilled.PositiveProfessionalism
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleMichael deserves a standing ovation for his incredible work as lettings manager. He tackled a tricky tenancy situation with unwavering patience and a smile, even when I bombarded him with questions, he has the patience of a saint!! What makes Michael exceptional is his knack for turning problems into solutions. His genuine care for both tenants and landlords shines through in every interaction. He's the kind of person who turns a potentially stressful situation into a positive experience, all while keeping that friendly demeanor intact. Thank you, Michael, for turning what could have been a headache into a breeze. Another thank you would extend to Felicty, who was a real help in Michaels absence, taking my calls where Michael was on appointments, it is my understanding she doesn't even work in the lettings department - but still went above and beyond to help me.
Hi Charlotte, It has been brilliant to read your 5* review of our local team. Best wishes, Scott @ Customer Care
5/5
GoogleBoth Cody and Michael have been a huge help in finding me a great new tenant and in record time too - a real pleasure to deal with and more than happy to help with any questions I had ! !
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleFrom a "landlords" perspective we have found the new "lettings" team in EG Lancaster a breath of fresh air!! Nothing is too much trouble & always happy to assist. Both Michael and Cody have worked hard to help / explain procedures to new tenancy`s, at all times friendly,helpfull,polite. RECOMENDED.
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleCody and Michael were both amazing with helping me and my partner move into our first rented property :)
Thank you for your brilliant 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleThanks a lot to Cody and Michael for carrying out the process as easy as possible.
Many thanks for your amazing 5* review. Kind regards, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Liverpool has the most, with 383 reviews rated 4.6 out of 5, followed by Lancaster with 311.
Yes. In The Trusted Agent 2026 awards: Entwistle Green, Lancaster won Trusted Agent; Entwistle Green, Liverpool won Trusted Agent.
