Trusted Agent profile · Surrey

Ellisons reviews in London and Morden

4.8

★★★★★ Excellent

734 reviews across 3 offices and 2 platforms

www.ellisandco.co.uk

Ellisons has three offices, in London (two offices) and Morden (Surrey). Together they have 734 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

718

Reviews on Google

All 3 offices

Facebook logo

4.2 / 5

16

Reviews on Facebook

All 3 offices

Reviews may appear on more than one platform.

Our offices

Ellisons's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Ellisons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Ellisons office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

Really bad experience while trying to view a property for sale. When we met the agent outside of the property, they realised that they didn't have the keys of the property. Waiting 20 minutes outside for someone to bring the keys, brought wrong keys. Rescheduled for two hours later, they called us 2 minutes before the scheduled time, while we were almost for a second time in front of the property, to cancel the viewing since they couldn't get the keys. They genuinely apologised and promised to send as an email to reschedule the viewing. Email never received. I am surprised with this experience since the majority of the reviews seems to be positive but after that I am not planning to contact them again.

Georgios · 30 July 2022 · Ellisons London (13 Queens Road)

5/5

Google

We have recently purchased a house, sold through Ellisons. They were extremely helpful, always friendly, helpful and professional. We highly recommend them, it was a stress free successful experience.

Victoria · 30 July 2022 · Ellisons London (13 Queens Road)

Agent replied · 30 July 2023

Thank you for your five star review.

5/5

Google

We recently sold our house with Ellison, and we have a very positive experience throughout . From the initial meeting - to manage our expectations on timing and asking price- to Completion, the whole team, and in particular Sam Lloyd, was always on it. With fluid communication, keeping the upmost respect for our timings/privacy, our particular request and sometimes limitations. They kept all parties informed, and managed our multiple questions, and sometimes anxieties- always in a timely manner. We did work as a team and that showed while pursuing very tight schedules. Thanks Andrew, Sam and Aidan for your work during the last 3 months.

Beatriz · 30 July 2022 · Ellisons London (13 Queens Road)

Agent replied · 30 July 2023

Thanks very much.

5/5

Google

The best estate agents in Wimbledon. Aidan helped us greatly with our property search and always provided honest and helpful advice (something that many other estate agents we met did not do!) Aidan helped us purchase our property within 7 weeks and helped us greatly with the process. Cannot thank Aidan enough for his hard work and support. He is really brilliant and definitely the person you want on your side if you are selling or buying a house! Thank you again.

Josephine · 30 July 2022 · Ellisons London (13 Queens Road)

Agent replied · 30 July 2023

Thanks for your five star rating and feedback.

5/5

Google

We recently purchased a flat through Ellisons and had a really positive experience - Lewis handled the sale and was great at maintaining communication throughout the negotiations. Would definitely recommend using them if you are looking to sell/ buy a property!

Sean · 30 July 2022 · Ellisons London (13 Queens Road)

Agent replied · 30 July 2023

Thanks for your five star review and comments.

5/5

Google

They have been great. I used them to sell a flat and I was really impressed, really helpful, replied to emails and calls quickly. Lewis and Aidan was great, provided good advice and went over and above, even popping by to do metre readings and to check on the property weekly. I also used Ellisons to rent out the flat for a number of years and stayed with them, even though they were not the cheapest because I felt confident that they would deal prompty with any tenants queries or issues and update me with any legislative changes to make sure that I was acting in accordance with the law. I found them brilliant. I hope that my tenants did too. Any issues with the flat were either dealt with promptly or notified to me quickly so that I could react appropriately. Extremely grateful that they made letting out a property at a distance a lot less stressful. Thank you.

C · 30 July 2022 · Ellisons London (13 Queens Road)

Agent replied · 30 July 2023

Wonderful feedback, thank you.

5/5

Google

We bought a property in Wimbledon through Ellisons. Aidan, Lewis and his team were super helpful. They helped us a lot for providing clear advice and sharing their professional experiences. Our purchase was smooth. An wonderful experience. Thankyou

Lee · 30 July 2022 · Ellisons London (13 Queens Road)

5/5

Google

The past 19 months have been somewhat of a rollercoaster when it came to selling our house but Ellisons have been nothing short of amazing. I would particularly like to mention Sam Lloyd, who permanently kept calm and collected, conducted himself with knowledge & experience and we felt we could rely on him entirely throughout the whole process. He worked diligently despite set backs and I am so grateful to him and to Ellisons for their approach to buying / selling houses.

Sofia · 30 July 2022 · Ellisons London (13 Queens Road)

Agent replied · 30 July 2023

Thank you for your review Sofia.

5/5

Google

Recently purchased a house with Ellisons. The Ellisons team were easy to deal with, polite, responsive and clear with communication. They helped facilitate a quick and pain-free purchase. A big thank you to the team. Would recommend.

B · 30 July 2022 · Ellisons London (13 Queens Road)

Agent replied · 30 July 2023

Thanks for your feedback, it's very much appreciated.

5/5

Google

We recently bought our first home through Ellison's Wimbledon. Although the conveyancing process was long winded and a bit protracted we had a really positive experience when dealing with Lewis Haldane at Ellison's. We initially saw the property we wanted and Lewis was really helpful; he worked hard to try and ensure we could secure the property that fitted our criteria. Lewis kept us up to date throughout the process and was so efficient when communicating with the vendor, our conveyancing team and the vendors solicitors. He always appeared happy to go the extra mile. We had a dealing with a more senior member of the team, who was not on the same wavelength as ourselves- so we are really happy that we dealt with Lewis who worked towards the mutually agreeable end point. Overall, the purchase was a stressful experience (they do say moving house is a stressful life event) but dealing with the team at Ellison's estate agent was a great experience. Thank you!

Mark · 30 July 2022 · Ellisons London (13 Queens Road)

Agent replied · 30 July 2023

Thank you for your feedback.

5/5

Google

We had a very professional experience with Sam, Aidan and Lewis who assisted with the sale of our flat. They were always responsive and kept us updated throughout the process and we felt reassured throughout the process we were in good hands. We would recommend Ellisons and would happily engage them again.

Martina · 30 July 2022 · Ellisons London (13 Queens Road)

Agent replied · 30 July 2023

Thank you for your five star recommendation.

5/5

Google

We recently bought our first house through Ellison's and we have had a really positive experience with them. We initially lost out on a property through them, and after that they really worked hard to try and find and secure us a property that fit our criteria. The whole process was seamless and Aidan who we primarily dealt with was charming, informative and happy to go the extra mile. We completed on the day of the recent storm and when we found our front garden wall was damaged as a consequence of the sold sign, Eliisons have been fantastic in trying to rectify this immediately without question. A great estate agent and a great experience. Thank you

Fattaneh · 30 July 2022 · Ellisons London (13 Queens Road)

Agent replied · 30 July 2023

Thanks for your five star review.

5/5

Google

An excellent experience! I’m a Central London estate agent of 20 years (*cue boos!*) so understand what good (and bad) agency looks like…They’d been recommended by fellow agents. Ellisons were faultless. Sam and Andrew in particular. They were candid with their pricing advice, impressive with their track record and, importantly, extremely likeable (Sam in particular just ‘gets it’). In a nutshell, they sold our house in a day!.. They proactively tee’d up a weekend of viewings (before we even came live) and had asking price on Monday morning. If only it always went like that! Agreeing a sale is never ‘easy’ but it is the start of the process. They demonstrated their skill and ability and every twist and turn. A hearty recommendation and THANK YOU! Giles, Phoebe & Family.

Giles · 30 July 2022 · Ellisons London (13 Queens Road)

Agent replied · 30 July 2023

Thank you Giles for your complimentary feedback and five star review of our Wimbledon Sales team.

5/5

Google

We found the Wimbledon team at Ellisons to be nothing but professional and exceptionally friendly and helpful. They made our flat sale as easy as possible and provided us with good updates throughout the whole process. We would thoroughly recommend Ellisons!

Elaine · 30 July 2022 · Ellisons London (13 Queens Road)

Agent replied · 30 July 2023

Thank you very much for your feedback.

5/5

Google

We recently sold our Wimbledon property through Ellisons and I can't fault them at any stage of the process. From the start, Sam provided clear advice which led to a quick offer being accepted. Our onward chain was large and a little complex but Sam and the team went above and beyond on multiple occasions to keep us on the right path as well as provide our buyers with assurance and support in order to get everything over the line. Aidan and Lewis were great at providing regular updates in Sam's absence so we weren't left chasing at any point. Would actively encourage others to use the team at Ellisons. Thanks Sam and all. Best, Iain

Iain · 30 July 2022 · Ellisons London (13 Queens Road)

Agent replied · 30 July 2023

Thank you so much.

5/5

Google

I am really impressed by Ellisons’ expertise. I had a great experience buying a house from Ellisons. Especially, I want to say thank you to Lewis and Aidan due to their professional, responsive manner through out the entire process. They made the whole process smooth and stress free. I would definitely consider using them again in the future.

Ting · 30 July 2022 · Ellisons London (13 Queens Road)

5/5

Google

Very impressed with the Ellisons team, particularly Aidan who went out of his way to help with our sale. A lovely blend of professionalism and a personal touch throughout the whole process. They made selling our property a much smoother and nicer experience than I am sure it is for most. Would highly recommend to anyone looking to buy or sell their property in the Wimbledon area! Thank you again Aidan, as well as Sam and Andrew for their support and communications at times too.

Matthew · 30 July 2022 · Ellisons London (13 Queens Road)

Agent replied · 30 July 2023

Thank for your great feedback.

5/5

Google

We sold our flat in central Wimbledon through Ellison's. From the initial phone call to Aidan I was impressed with the knowledge and professionalism. I then spoke with Sam and found his confidence we would find a buyer at the price we wanted enough to go forward with them to market the property. The particulars and video were excellent and property video in my opinion far better than the competitors. They found a buyer very quickly for the price we wanted and the process was straightforward bar a few issues towards the end which were overcome. I would recommend Ellisons and especially Sam & Aidan for selling your Wimbledon property and I would use them again.

Tim · 30 July 2022 · Ellisons London (13 Queens Road)

Agent replied · 30 July 2023

Thank you for your five star review Tim.

5/5

Google

I bought a property through Ellisons - everyone I dealt with was really helpful, very responsive and went out of their way to accommodate requests for access. I highly recommend Andrew and his team at the Wimbledon office.PositiveResponsiveness, Professionalism

Andy · 22 June 2022 · Ellisons London (13 Queens Road)

Agent replied · 21 June 2024

Thanks so much.

5/5

Google

Lewis and the Ellisons Wimbledon team impressed me with their professionalism. They are always friendly, approachable, as well as quick with their responses. Thanks to their hard work in managing the whole conveyancing process, my very first house purchase eventually reached completion in spite of some hiccups due to delays by third parties. I cannot stress how much I am grateful to them and I would unreservedly recommend them to future sellers.PositiveResponsiveness, Quality, Professionalism

Quincy · 22 June 2022 · Ellisons London (13 Queens Road)

Agent replied · 21 June 2024

Thank you very much for taking the time to review our services, congratulations on purchasing your first home.

5/5

Google

We recently bought our first home through Ellison's Wimbledon. Although the conveyancing process was long winded and a bit protracted we had a really positive experience when dealing with Lewis Haldane at Ellison's. We initially saw the property we wanted and Lewis was really helpful; he worked hard to try and ensure we could secure the property that fitted our criteria. Lewis kept us up to date throughout the process and was so efficient when communicating with the vendor, our conveyancing team and the vendors solicitors. He always appeared happy to go the extra mile. We had a dealing with a more senior member of the team, who was not on the same wavelength as ourselves- so we are really happy that we dealt with Lewis who worked towards the mutually agreeable end point. Overall, the purchase was a stressful experience (they do say moving house is a stressful life event) but dealing with the team at Ellison's estate agent was a great experience. Thank you!

Mark · 22 June 2022 · Ellisons London (13 Queens Road)

Agent replied · 21 June 2024

Thank you for your feedback.

5/5

Google

This was our first time buying a property and we had a great experience with Ellisons in Wimbledon. I really appreciate all the help we are getting from the team. They were excellent on all forms of communications as well as made us fell very supported throughout the entire process. Especially Aidan, His responsiveness and follow up are exceptional and his knowledge of the field is outstanding. An absolute pleasure - I happily recommend Ellisons to both buyers and sellers. Big thanks :)PositiveResponsiveness, Quality, Professionalism, Value

J · 22 June 2022 · Ellisons London (13 Queens Road)

Agent replied · 21 June 2024

Thank you very much.

5/5

Google

We instructed Ellison's after previously using another Estate agent, we saw instantly a much higher level of service, there was a marked increase interest and potential buyers for our house. The team at the Morden branch were always …

Malini · 20 March 2022 · Ellisons Morden

Agent replied · 24 October 2024

Thank you for your comments and five star rating.

5/5

Google

Karl and George were extremely helpful selling our house as it was sold within a week. Ellisons agents brought much more potential buyers compare to other company agents during viewing time. Thank you again Karl and George

Jj · 20 March 2022 · Ellisons Morden

Agent replied · 21 June 2024

Thank you for your five star review.

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Questions about Ellisons

Which Ellisons office has the most reviews?

London (7 Station Buildings Coombe Lane) has the most, with 290 reviews rated 4.9 out of 5, followed by London (13 Queens Road) with 265.

Where are the Ellisons offices?

The three Ellisons offices, by town:

Has Ellisons won any awards?

Yes. In The Trusted Agent 2026 awards: Ellisons, London won Trusted Agent; Ellisons, Morden won Trusted Agent.

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