4/5
Personal service local knowledge
Trusted Agent profile
★★★★★
589 reviews across 3 offices and 3 platforms
Duckworths has three offices, in Burnley, Hyndburn and Blackburn with Darwen. Together they have 589 reviews on three platforms, rated 4.6 out of 5 overall.
491
Reviews on Google
All 3 offices
77
Reviews on Facebook
Business-wide
21
Reviews on Trustpilot
Business-wide
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Duckworths's three offices, most reviewed first. Each has its own page.
Showing 491 reviews on Google only. Show every review
4/5
Personal service local knowledge
5/5
Very helpful and friendly
5/5
Great team, very professional
5/5
Very pleased with the service. Kept us informed of progress. Recommended.
5/5
Would highly recommend mark from duckworths who was very professional it what was a very complex purchase
2/5
Didn't supply information requested on app long and drawn out process.
Hi Ian - We cannot find you registered with us or see any transactions with Duckworths Estate Agents. We would really appreciate it if you called us on 01254 234242 so we can investigate your comments further. We always strive to give an excellent customer service to any client that uses us for buying, selling and any of the other services we offer to help people with on their next move.
5/5
James & Mark were very friendly and professional. Highly recommended!!!
5/5
The estate agents are so helpful and nice, couldn’t recommend a better estate agency
5/5
Excellent service, from beginning to end, they keep in touch every step of the way, highly recommend
5/5
Dealt with James for my purchase via Duckworths. Customer service was 2nd to none! :)
5/5
Fantastic to deal with. Help you through everything step by step and keep you informed throughout. Highly recommend
5/5
James has been very helpful, polite and kept me informed all the way through the sale many thanks to all the team
5/5
Used duckworths several times now , as ever a professional estate agents, delt with Steve mainly this time ,very thorough, competent and professional, always returning calls Made the whole experience easy .
5/5
When purchasing my new home, James,Mark and the Team at the Accrington branch,made the process from start to finish easy and where always on hand to answer any questions regarding the purchase.
5/5
They were great to deal with when buying the house no hassle always kept me informed and any questions problems etc solved straight away! They are experienced for a reason.THANK YOU VERY MUCH
5/5
It has been a great experience with Duckworth Estate Agency. specially thanks to Mark Bostock who was there throughout the journey when needed. highly recommend others use their services
5/5
Duckworths have been our estate agent for just over a year now, Its felt like we are part of the family. They have been easy to communicate with, always there ready to lend a hand or pick up the phone, ringing round for updates. Duckworths have been there, with us, through all our highs and lows over the past year. Well done to all at Darwen and Accrington branches, you have surpassed expectations. 5 Stars just doesn't seem enough Duckworths have been absolutely brilliant.
5/5
Had a great experience selling our home with duckworths in accrington, James was brilliant at keeping me updated, always ready to help with any issues and questions i had, communication was fantastic. Would highly reccomed using duckworths in accrington for a smooth sale, thankyou to james and team for all your help.🙂 …
3/5
Duckworth's were the local agents but we found their service fragmented and updates were infrequent, and I had to chase them for these. We chose Duckworth's over Keenan's estate agents but Keenan's contacted me regularly and appeared ore proactive and hungry to obtain our business and offer us support and advice around our house sale. The thing that let the service down was the lack of updated information and advertisement was not as we were lead to believe on their initial sales pitch. The staff were pleasant and easy to deal with, local offices very convenient.
5/5
The staff here were friendly and helpful. I have dealt with them on a couple of occasions when buying houses for renovating, I would certainly use them again. I am happy to recommend them.
5/5
Extremely pleased to have been guided by James at Duckworths Estate Agents Accrington. It was by no means an easy sale, thankfully he was able to use his customer service skills with all concerned parties, and fetched it to closure. He was friendly, and easy to talk to, and guided me through with a smile. Thank you James and all the Team.
5/5
Kept us informed the whole step of the way. Set a reasonable asking price and the percentage charged as fees was below the fixed price of another agent (whose pitch was to sell cheap for a quick sale). Really glad that we went with them - really positive from the outset about what they could do for us (unlike others who just slagged off the competition). Thank you Duckworths for a great job.
5/5
Professional service from James through a frustrating house sale. James kept me updated and I always felt confident that he was negotiating fully on my behalf. I also respected his experience and advice options. He was also understanding of my current healthcare to lessen my stress.Thank you.Will recommend
5/5
I chose Duckworths Estate Agents to deal with the sale of my home. I had a few quotes from different agents but Duckworths were both friendly and professional from the outset. My ideas were listened to and I was also offered their expertise and advice regularly. The sale went so smoothly and they kept me informed and updated throughout. I would highly recommend Duckworths. A particular big thank you to Debbie and Rebecca :)
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Burnley has the most, with 289 reviews rated 4.7 out of 5, followed by Hyndburn with 204.
The three Duckworths offices, by town:
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