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★★★★★
841 reviews across 4 offices and 3 platforms
Donald Ross Residential has four offices, in Riverway, Kilmarnock, Irvine and Ayr. Together they have 841 reviews on three platforms, rated 4.7 out of 5 overall.
403
Reviews on Google
All 4 offices
121
Reviews on Facebook
Business-wide
317
Reviews on Trustpilot
Business-wide
Donald Ross Residential's four offices, most reviewed first. Each has its own page.
Showing 403 reviews on Google only. Show every review
5/5
GoogleHouse sold quickly ans smoothly. Donald Ross found potential buyers quickly and used there social media platforms to advertise our house. Whole process was stress free and would definitely recommend there service to anyone.
Thank you Scott, your 5 star review is very much appreciated.
5/5
GoogleProfessional from start to finish. Fantastic communication from everyone at Donald Ross. So quick to value, photograph, organise the home report, market, promote and secure bids on our property. We cannot praise everyone enough. Heather and Roddy, Kilmarnock
Thank you for your wonderful review we are all delighted to receive such kind words
5/5
GoogleRating only, no written review.
Thank you for 5 stars much appreciated by the team
5/5
GoogleGreat bunch of people. Very calming influence on me. Very approachable and very helpful.
Thank you Ross we are delighted to receive a 5 star review from you and the team wish you all the very best for your future
5/5
GoogleOutstanding customer service throughout the full transaction. Callum Gott came to view my property and talked me through all the stages involved in putting my house on the market. The pictures of my house were amazing, the drone footage and also the full description! Due to all of this and their advertising tactics I believe this is why I received an incredible amount of interest in my property and also achieved well over home report. I can’t thank the full team enough for their efforts in getting me an amazing price for my property and also having it sold in less than 3 days of going live on their website & Rightmove. Special thanks to Callum who was always there to answer my calls and kept me up to date with absolutely everything including viewings and the feedback from them. Thanks again Donald Ross!
Thank you very much for your outstanding review of our service, it really means the world to us that you are so delighted with everything, thank you for choosing us.
5/5
GoogleRating only, no written review.
Thank you for the 5-star review, we’re grateful for your support and pleased you had a positive experience.
5/5
GoogleThanks to all concerned at Donald Ross . Very professional and very pro active in trying to find us a new home
Thank you very much for your review, it means the world to us all here at Donald Ross that you are happy with our efforts in finding you a new home :)
5/5
GoogleWhat can I say, other than first class service. Especially from Callum. Went above and beyond in the sale of the property. Thank you!
Thank you for the wonderful feedback. We’re proud to deliver a first-class service, and it’s especially rewarding to see Callum recognised for going above and beyond.
5/5
GoogleExcellent professional service with great communication from start to finish. Would highly recommend.
Thank you for the 5 star review it means a lot to us, we are delighted you were happy with our service.
5/5
GoogleVery smooth sale and always doing the extra mile.No complaints and very professional service .Very happy with the sale of my property through them .Definitely and very highly recommend Donald Ross Residential Kilmarnock!!!
Thank you very much for your 5 star review, your recommendation is appreciated so much, we are delighted to be of service to you.
5/5
GoogleDelighted to recommend and express my thanks to Callum Gott and the team at Donald Ross in Kilmarnock. We were apprehensive given last home sale 28 years ago. From the outset Callum proved he was an asset to Donald Ross, professional throughout the sale process as were each of the others in the team.
Thank you for your generous comments. We’re honoured you chose Donald Ross for such an important move, and we’re pleased Callum and the team provided the reassurance and professionalism you deserved at every stage.
5/5
GoogleNaomi has been absolutely amazing at every stage of our sale and kept us well informed through the whole process. Selling can be such a stressful process and we always felt we were in good hands with Naomi, thank you.
Thank you for your thoughtful review. We understand how demanding the selling process can be, and we’re delighted Naomi provided the professionalism and reassurance you deserved throughout.
5/5
Google❤️✨️🏡 Couldn't thank Callum, Adam and the team at donald ross for all the help support and trust in making our home stand out from the crowd for selling and helping get the best out come for myself and partner. We have had a great experience with them and wouldn't use anyone else! Fantastic from start to finish. Very professional, friendly and always there if you have any questions or worries. Please don't hesitate to use Donald ross for selling your home! 😄
Thank you very much for your 5 star review, your recommendation is appreciated so much, we are delighted to be of service to you.
5/5
GoogleWe appointed Callum Gott/Donald Ross following a "beauty parade" of 3 Estate Agents. This was a sensitive sale for us involving the family home of almost 50 years. As we were selling the home remotely, good communication was key. The appointment of the "right Agent" was essential. We were impressed with Callum's professionalism together with the quality and level of his communication. We were delighted with the outcome. We were delighted with the outcome and our confidence in appointing Callum was justified. Appreciated!
Thank you for your generous comments. We understand the importance of this sale and are truly honoured to have supported you through it. Callum’s professionalism and care are qualities we’re very proud of, and we’re delighted your experience reflected that.
5/5
GoogleWe recently sold our property with Donald Ross. We couldn’t have been happier with the service we received from start to finish. Callum Gott came out to value our property and provided in depth knowledge surrounding the process and the current market value around our area. He was very pleasant and friendly and was always available via email or telephone. The sales process was made so simple and we were kept up to date every step of the way, our house sold within a week above home report value. Callum also offered advice on our onward purchase leading to a successful offer at closing. Thank you so much again to everyone within the Kilmarnock office would highly recommend Donald Ross.
Thank you very much for your 5 star review it means so much to Callum and the rest of the team here at Donald Ross to get such glowing feedback thank you for choosing us to help you through this process.
5/5
GoogleWe have just sold our house with Donald Ross within a week of it hitting the market. I felt I had to write this review to give credit to a very professional hard-working team within the Kilmarnock branch. From the first meeting to the last they have been exceptional. They are always at the end of the phone to answer any questions you have and support you throughout your full journey providing expert advice. Im so glad we chose to go with Donald Ross they have been first class (the media team and photographers are also amazing in showcasing your home). You wont be disappointed!! Barry G
Thank you for your exceptional feedback, Barry. We’re delighted to have delivered a first-class experience and such a strong outcome in a short timeframe. Your recognition of the team’s professionalism and our marketing approach is greatly appreciated, it was a privilege to act on your behalf.
5/5
GoogleRating only, no written review.
Thank you for the 5-star rating, we really appreciate it. We’re glad you had a positive experience with us. If there’s ever anything we can help with down the line, just let us know.
5/5
GoogleRating only, no written review.
Thank you for the 5-star rating, we really appreciate it. We’re glad you had a positive experience with us. If there’s ever anything we can help with down the line, just let us know.
5/5
GoogleRating only, no written review.
Thank you, Monica, for your 5-star rating, we really appreciate your support. It means a lot to us that you chose Donald Ross. If we can assist you with anything in the future, we’d be more than happy to help.
5/5
GoogleElle was a great help!
Thank you for the 5-star rating, we really appreciate it. We’re glad you had a positive experience with us. If there’s ever anything we can help with down the line, just let us know.
5/5
GoogleVery helpful, everything went very smoothly
hank you for your 5-star review, we really appreciate it. We’re delighted to hear you found the team helpful and that everything went smoothly for you. That’s exactly the experience we aim to deliver for all our clients. If we can help you again in the future, we’d be more than happy to assist.
5/5
GoogleLovely Service from Elle! Credit to the company☺️
Thank you for the 5-star rating, we really appreciate it. We’re glad you had a positive experience with us. If there’s ever anything we can help with down the line, just let us know.
5/5
GoogleVery helpful from start till finish, keeping us well informed throughout.👍 …
Thank you very much for the 5 star review, we are delighted to be of assistance to you.
5/5
GoogleI would highly recommend Donald Ross as an estate agent all the staff were extremely helpful. Elle dealt with all our needs.
Thank you, Stuart, really appreciate you taking the time to leave a review. Great to hear the team looked after you and that Elle was able to handle everything you needed. Thanks again for the recommendation, it genuinely means a lot.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Donald Ross Residential and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 20222022 1 Gold EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
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Riverway has the most, with 549 reviews rated 4.8 out of 5, followed by Kilmarnock with 455.
The four Donald Ross Residential offices, by town:
Yes. At EA Masters 2022 its branches won 1 Gold award.
