How many reviews does Donald Ross Residential have?

Donald Ross Residential has 841 reviews across its four offices, rated 4.7 out of 5 overall: 403 on Google, 121 on Facebook, 317 on Trustpilot. Company-wide Facebook and Trustpilot reviews for Donald Ross Residential are counted once, not once per office.

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Donald Ross Residential estate agents in Riverway, Kilmarnock, Irvine and 1 more

Q: Where are the Donald Ross Residential offices?

The four Donald Ross Residential offices, by town. Ayr: 11 Beresford Terrace, Ayr, KA7 2ER. Irvine: 9B Riverway Retail Park, Irvine, KA12 8AG, KA12 8AG. Kilmarnock: 106 John Finnie Street, Kilmarnock, KA1 1BB, KA1 1BB. Riverway: 9B Riverway Retail Park, KA12 8AG.

4.7

★★★★★ Excellent

841 reviews across 4 offices and 3 platforms

Donald Ross Residential has four offices, in Riverway, Kilmarnock, Irvine and Ayr. Together they have 841 reviews on three platforms, rated 4.7 out of 5 overall.

4.7 / 5

403

Reviews on Google

All 4 offices

4.6 / 5

121

Reviews on Facebook

Business-wide

317

Reviews on Trustpilot

Business-wide

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Our offices

Donald Ross Residential's four offices, most reviewed first. Each has its own page.

Awards

Industry awards

Donald Ross Residential and its branches won awards at EA Masters in one year, most recently 2022.

EA Masters winners in one year, the group and its branches: 2022.

EA Masters by year, 2022

2022 1 Gold EA Masters 2022 winners
- GoldEA Masters 2022: Best Estate Agent Guide 2023 Gold Award, Irvine branchRiverway

Source: EA Masters winners lists, as published, linked by year.

Reviews on Google

Showing 403 reviews on Google only. Show every review

5/5

Google

Rating only, no written review.

Vicky · 14 June 2023 · Donald Ross Residential Lettings

Agent replied · 13 June 2024

Thank you Vicky always delighted to get 5 stars

5/5

Google

Absolutely fantastic service! A heartfelt thanks to everyone at Donald Ross Residential for their prompt and professional service. We have used this company many times over the years and have always found their staff to be friendly and courteous and just wanted to personally thank Fraser, Maureen, Nicola, Jacqueline and Taylor for going above and beyond for us on every occasion. First class all round. 5 stars from this family ⭐️⭐️⭐️⭐️⭐️

Suzie · 14 June 2023 · Donald Ross Residential Lettings

Agent replied · 13 June 2024

Thank you for the 5 star review, delighted that you are happy with our hard working team

5/5

Google

Always have stunning properties listed! Would highly recommend Tracey Oakley at Donald Ross, Irvine.

Corrie · 23 March 2023 · Donald Ross Residential Irvine

5/5

Google

Have sold with Tracey before so had no hesitation doing so again, great service and communications from all at Donald Ross.

John · 23 March 2023 · Donald Ross Residential Irvine

Agent replied · 28 July 2023

Delighted to be of service to you John, thank you for giving us 5 stars

5/5

Google

Outstanding service from a great team! Always available to assist with even the smallest query it made the process feel stressless from start to finish. I would highly recommend to anyone looking to buy or sell & wanting both professionalism but also that personal touch.

Kat · 23 March 2023 · Donald Ross Residential Irvine

Agent replied · 28 July 2023

Kat thank you so much for your fantastic review, we love what we do and are delighted to be recognised for our hard work

5/5

Google

Bought my first home from Donald Ross, Tracey made the process extremely easy, very professional from start to finish. Would highly recommend them and I would definitely buy or sell with them again in the future.

Lynsey · 23 March 2023 · Donald Ross Residential Irvine

Agent replied · 28 July 2023

Congratulations on the purchase of your new home, thank you for the 5 star review of our service

5/5

Google

I have used Tracey on a few occasions when selling my property and looking for property. She was always available when I needed some guidance or advice. Her professionalism and knowledge is invaluable. Wouldn’t use anyone else, she’s an absolute asset to Donald Ross.

Donna · 23 March 2023 · Donald Ross Residential Irvine

Agent replied · 28 July 2023

Tracey is an incredible asset to Donald Ross, thank you for the 5 star review!

5/5

Google

We could never have sold our house without Tracy. She had a buyer before we even had ours on the market. The very best in Ayrshire!

Louise · 23 March 2023 · Donald Ross Residential Irvine

Agent replied · 28 July 2023

Louise, thank you very much for your 5 star review, hopefully we can be of service to you again and you will recommend us to your family and friends

5/5

Google

Tracey sold our house, everything went smoothly and easily and we got good price above home report after going to closing date. She also then contacted us to say she had a house we may like to view! So we viewed it as soon as it was on market and offer was accepted! Tracey made the estate agent part of selling and buying very easy.

Hazel · 23 March 2023 · Donald Ross Residential Irvine

Agent replied · 28 July 2023

Fantastic review Hazel, we are happy that you are happy!!

5/5

Google

Fantastic service from a professional team!

Greig · 23 March 2023 · Donald Ross Residential Irvine

Agent replied · 28 July 2023

Thank you Mr Bryce, it feels great to get a 5 star review we appreciate your words

5/5

Google

Sold my mum’s house professionally and politely with excellent communication and responsiveness. Highly recommended

Simon · 24 October 2022 · Donald Ross Residential Kilmarnock

Agent replied · 23 October 2024

Thank you very much for your 5 star review of our service, Mr Lumsden. We very much appreciate you choosing us to sell your mum's property.

5/5

Google

Just had a gentleman by the name of gavin visit us for a property valuation, I can honestly say he was one of the nicest chaps I have ever met , he was very polite ,informative and clear talking ,explained everything to our satisfaction, thanks for sending him donald ross 👍 …

Steve · 24 October 2022 · Donald Ross Residential Kilmarnock

5/5

Google

Donald Ross were a huge help to me in finding a flat- I would highly recommend them! All of the staff were very professional and attentive, especially Taylor who made everything easy and painless.

GA · 24 October 2022 · Donald Ross Residential Kilmarnock

5/5

Google

All staff were excellent supporting us in selling our house. Always at hand to answer any questions we had, organised viewing and our house was sold in less than a week.

Maureen · 24 October 2022 · Donald Ross Residential Kilmarnock

5/5

Google

Always have stunning properties listed! Would highly recommend Tracey Oakley at Donald Ross, Irvine.

Corrie · 23 October 2022 · Donald Ross Residential Irvine

5/5

Google

From start to finish, the service was excellent. To the hilt, professional. If you want to sell your home in Ayrshire, there is only one place to go and one agent to contact. Tracy Oakley, once again, thank you for all of your advice and assistance in selling our home.

Theresa · 15 October 2022 · Donald Ross Residential Irvine

Agent replied · 28 July 2023

Thanks very much Theresa your review is so appreciated

5/5

Google

Highly recommend Donald Ross Irvine, I had a market appraisal done by Tracey as i am considering selling , I was very happy with the appointment. Tracey explained everything in layman’s terms and I will be contacting them again soon. Great service thanks. Regards David

David · 11 October 2022 · Donald Ross Residential Irvine

Agent replied · 28 July 2023

Thank you very much for your 5 star review Mr Martin delighted to be of service to you

5/5

Google

Fantastic service from a professional team!

Greig · 10 October 2022 · Donald Ross Residential Irvine