5/5
TrustpilotVery quick and efficient service.
Rating only, no written review.
Agent replied · 24 August 2024
Thank you for sharing a 5* review for the team in Inverness.
Trusted Agent profile
DM Hall estate agents in Glasgow, Edinburgh, Stirling and 2 more
★★★★★
2,982 reviews across 5 offices and 2 platforms
DM Hall has five offices, in Glasgow, Edinburgh, Stirling, Falkirk and Livingston. Together they have 2,982 reviews on two platforms, rated 4.8 out of 5 overall.
Our offices
DM Hall's five offices, most reviewed first. Each has its own page.
- DM Hall Glasgow12 Bothwell Street, G2 6LU2,744 reviews · 9 on Google (3.1)136 in the last 90 days
- DM Hall Edinburgh17 Corstorphine Road, Edinburgh, EH12 6DD2,703 reviews · 9 on Google (1.8)132 in the last 90 days
- DM Hall StirlingThe Mill, Bridge of Allan, FK9 4JS2,625 reviews · 10 on Google (4.6)132 in the last 90 days
- DM Hall FalkirkUnit 6a, The Courtyard, Callendar Business Park, FK1 5RL2,478 reviews · 5 on Google (3.6)130 in the last 90 days
- DM Hall LivingstonAddress Unit 12, Grampian Ct, Beveridge Square, EH54 6QF0 reviews · 0 on Google0 in the last 90 days
Latest reviews from every DM Hall office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot1/5
TrustpilotDO NOT get a Home Survey by this company
DM Hall were the surveyors that my estate agent suggested. I have no idea why, as the totally inaccurate home report is now causing me huge problems trying to sell my property. There are so many inaccurate statements that the surveyor made that they are two many to list here. When the surveyor attended, with a colleague, he stated that there were no issues with the house itself and there was nothing to discuss. The only issue he raised was the condition of the out building which I agreed with. When the report arrived there were many faults listed, most of which were untrue. He stated that the shower cubicle was leaking, which it is not. He stated that there is condensation throughout the house and has not provided evidence of this. He reported faults with the roof that a roofer has since checked and states that all reported faults are untrue. After rejecting the report, the surveyor agreed to alter some of the report but only a few minor issues. He stated that he would not alter anything else and so I reluctantly accepted the report as it stood. However I also contacted a reputable builder to look at the issues raised in the HR. As always with builders, this took a few weeks. The builders report was sent on to the surveyor. His reply was totally unbelievable! The surveyor makes accusations the report was written and/ or altered by myself! (I am taking further advice on this accusation). He states that the survey was not disputed and that the builder did not attend for several weeks so it is unfair to compare what he says to the survey. He then makes claims that he was not made aware of things at the time of the survey and that he pointed out issues at the time; both totally untrue as he never asked anything during the survey and stated that there were no issues when he finished his survey. He even states that it is just bad luck that he thinks that the shower is leaking and if I have the shower inspected or repaired he "will tweak the wording". As the shower has been inspected and he has been shown to be wrong he, at the very least, should be apologising and correcting (not tweaking) the report. Remember, he previously stated he would not make any further alterations/ corrections to the report but is now saying he will? Another issue raised by the builders report is that the chimney stack is not actually part of my property but is the neighbours. I did not know this at the time but was made aware by the builder. When this was reported to the surveyor he stated he was not made aware of this at the time of the survey, but now he is aware he will not do anything about it on the report. Again, the surveyor never asked about the chimney at all and just made assumptions as he has done throughout the survey. I have asked for a refund which has been refused and so I am left over £500 out of pocket. I will be taking this further via the CHP and, if needed, RICS.
Agent replied · 24 August 2024
Hello, we acknowledge this review and our local team is investigating this matter further with you.
5/5
TrustpilotHome Report Service
I was very happy with the prompt and friendly service provided.
Agent replied · 24 August 2024
Thank you for sharing a 5* review for the team in Edinburgh.
5/5
TrustpilotHighly professional company.
Highly professional company.An extremely positive and knowledgeable customer approach and would highly recommend their services.
Agent replied · 24 August 2024
Thank you for sharing a 5* review for the team in Inverness. We appreciate the feedback and the recommendation.
5/5
TrustpilotPrompt and Reliable Service
Prompt with the inspection and completion of the written report.
Agent replied · 24 August 2024
Thank you for sharing a 5* review for the team Oban.
5/5
TrustpilotHomereport He was very helpful and on time
He was very helpful and on time
Agent replied · 24 August 2024
Thank you for sharing a 5* review for the team in Edinburgh.
5/5
TrustpilotVery professional
Rating only, no written review.
Agent replied · 24 August 2024
Thank you for sharing a 5* review for the team in Aberdeen.
5/5
TrustpilotExcellent service
Agent replied · 24 August 2024
Thank you for sharing a 5* review for the team in Glasgow.
5/5
TrustpilotVery professional service.
Agent replied · 24 August 2024
Thank you for sharing a review for the team in Perth.
4/5
TrustpilotVery professional.
Rating only, no written review.
Agent replied · 24 August 2024
Thank you for sharing a review for the team in Inverness.
5/5
TrustpilotSurvey done in a professional manner
Agent replied · 24 August 2024
Thank you for sharing a 5* review for the team in Dunfermline.
5/5
TrustpilotVery happy with the service
Very happy with the service. I live in a fairly remote area with nearest surveyor a 2hr drive so I was not realistically expecting a survey within 24 hours. Communication was excellent with a date for survey notification and thereafter a thorough and detailed survey & validation. All in all, an excellent & professional service.
Agent replied · 24 August 2024
Thank you for sharing a 5* review for the team in Oban. We're delighted to hear it was a great service and a quick turnaround on the report.
5/5
TrustpilotVery efficient and well mannered and…
Very efficient and well mannered and processed the work very quickly
Agent replied · 24 August 2024
Thank you for sharing a 5* review for the team in Ayr.
5/5
TrustpilotFriendly fast and efficient service
Rating only, no written review.
Agent replied · 24 August 2024
Thank you for sharing a 5* review for the team in Dunfermline.
5/5
TrustpilotPerformed in a timely manner and did…
Performed in a timely manner and did what was required.
Agent replied · 24 August 2024
Thank you for sharing a 5* review for the team in Irvine.
5/5
TrustpilotVery helpful and answered all…
Very helpful and answered all questions. Quick turn around of report
Agent replied · 24 August 2024
Thank you for sharing a 5* review for the team in Perth. We're pleased to hear it was a quick turnaround.
5/5
TrustpilotArrived promptly
Arrived promptly, friendly and professional, thorough job. No complaints. Would use again.
Agent replied · 24 August 2024
Thank you for sharing a 5* review for the team in Edinburgh.
5/5
Trustpilotgreat service
great service, very efficient and fantastic communication
Agent replied · 24 August 2024
Thank you for sharing a 5* review for the team in Dunfermline.
5/5
Trustpilotfriendly considerate honest and took time to explain what he was doing.
friendly, considerate, took time to explain what he would be doing and honest.
Agent replied · 24 August 2024
Thank you for sharing a 5* review for the team in Peterhead.
3/5
TrustpilotDid not appreciate the gentleman saying…
Did not appreciate the gentleman saying that I should finish this and that,because I have skin cancer.I don’t have the energy or the money to do so.
Agent replied · 24 August 2024
Thank you for sharing your feedback and we take these comments on board. We trust everything was in order with the final report.
5/5
TrustpilotFirst class service
Rating only, no written review.
Agent replied · 24 August 2024
Thank you for sharing a 5* review for the team in Inverness.
5/5
TrustpilotQuick efficient and simple
Rating only, no written review.
Agent replied · 24 August 2024
Thank you for sharing a 5* review for the team in Falkirk.
5/5
TrustpilotHighly recommend
Would highly recommend Halls, James came to value our property, very professional, answered any questions we had, and a very quick turn around on valuation verbally followed up 24 hours later with the valuation report.
Agent replied · 24 August 2024
Thank you for sharing a 5* review for James and the team in Inverurie. We're pleased to hear it was a quick turnaround and great service.
4/5
TrustpilotTimeliness of response in creating Home…
Timeliness of response in creating Home reports required , property visits on Friday and finalized HR issued on Tuesday. Excellent response considering SAT / SUN was weekend off , Many Thanks
Agent replied · 24 August 2024
Thank you for sharing a review for the team in Falkirk. We're pleased to hear it was a quick turnaround.
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Questions about DM Hall
Which DM Hall office has the most reviews?
Glasgow has the most, with 2,744 reviews rated 4.8 out of 5, followed by Edinburgh with 2,703.
Where are the DM Hall offices?
The five DM Hall offices, by town:
- Edinburgh: 17 Corstorphine Road, Edinburgh, EH12 6DD
- Falkirk: Unit 6a, The Courtyard, Callendar Business Park, Falkirk, FK1 5RL
- Glasgow: 12 Bothwell Street, Glasgow, G2 6LU
- Livingston: Address Unit 12, Grampian Ct, Beveridge Square, Livingston, EH54 6QF
- Stirling: The Mill, Bridge of Allan, Stirling, FK9 4JS
