Trusted Agent profile
★★★★★
2,970 reviews across 5 offices and 2 platforms
DM Hall has five offices, in Glasgow, Edinburgh, Stirling, Falkirk and Livingston. Together they have 2,970 reviews on two platforms, rated 4.8 out of 5 overall.
DM Hall's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
2/5
TrustpilotLots of errors
Lots of errors, didn’t even seem like they had viewed the property. Paying a huge amount of money for such a poor report, which I had to then take a lot of time to review and send feedback to ensure it was correct. Not great service.
Thank you for your feedback.
4/5
TrustpilotHome sold in less than a week quick and…
Home sold in less than a week quick and professional service.
Thank you for sharing a review for the team in Paisley.
5/5
Trustpilotthis is a first for me selling my house…
this is a first for me selling my house so it all new to me but the gent who came to my house was very professional
Thank you for sharing a 5* review for the team in Galashiels.
5/5
TrustpilotCan't fault!
Friendly, chatty and professional! Quick turn around from visit to my property to the home report being finalised.
Thank you for sharing a 5* review for the team in Edinburgh.
5/5
TrustpilotCame promptly to do an energy certificae
Rating only, no written review.
Thank you for sharing a 5* review for the team in Inverness.
5/5
TrustpilotExcellent customer service
Excellent customer service. No hassles and polite friendly staff who explained everything step by step
Thank you for sharing a 5* review for the team in Irvine.
5/5
TrustpilotHome Report
Very efficient
Thank you for sharing a 5* review for the team in Falkirk.
5/5
TrustpilotFantastic experience with DM Hall
Communication has been excellent. An appointment with the surveyor was arranged quickly. Mark was lovely to deal with. He came to the house and we wouldn't have known he was there. Didn't feel imposing at all and moved around quietly. Great service from start to finish.
Thank you for sharing a 5* review for the team in Ayr.
2/5
TrustpilotExtremely low score was unfairly…
Extremely low score was unfairly recorded against the Electricals of our 45year old property by Surveyor who based his assessment on aesthetics of ceiling pendant in rooms. This caused us difficulty and inability to sell the property at/around the valued price as the damning wordings in the electrical section of the report and the unjustified low score got people nervous and put them off. After a disappointing year on the market, we eventually settled for a part exchange with a new build developer who requested an updated Home Report from same DM Hall. However DM Hall sent a different surveyor and his evaluation of the electricals was much more realistic and a fairer reflection of the electrical condition with an increased improved scoring without us changing any thing. This only came after we had agreed a very low sales price with the developer. The scoring inconsistency of both surveyors from same company was shocking and disappointing as the first surveyor’s report cost us both time and money. DM Hall notably has a good reputation-that’s why we chose them, but this experience on this occasion was very disappointing.
Thank you for sharing this feedback. If you would like to discuss this matter, please contact the local office.
4/5
TrustpilotVery quick response for Home Report but expensive
Very quick response for Home Report survey. Report produced equally quickly. It is pretty generic in nature and expensive unless requesting via a sales agent to get the discount.
Thank you for sharing a review.
5/5
TrustpilotEPC certification
Excellent service from Robert and gave great advice
Thank you for sharing a 5* review for Robert and the team in Oban.
5/5
TrustpilotVery quick turnaround and helpful with…
Very quick turnaround and helpful with queries on report
Thank you for sharing a 5* review for the team in Paisley.
5/5
TrustpilotThe surveyor was excellent
The surveyor was on time, very diligent, prompt and professional. He was also very nice and helpful with any questions I had.
Thank you for sharing a 5* review for the team in Dundee.
5/5
TrustpilotSimplicity
Simplicity, prompt, informative, professional
Thank you for sharing a 5* review for the team in Irvine.
5/5
TrustpilotTrusted company and punctual and on time.
Turned up bang on time honest to relevant surveying to my property as reluctant as I am to let my house go for sale. I'd recommend this company friendly chap that did mine no time waysted. Thanks.
Thank you for sharing a 5* review for the team in Irvine.
5/5
TrustpilotGood communication
Good communication, fast friendly service
Thank you for sharing a 5* review for the team in Falkirk.
5/5
TrustpilotHome Report/ Valuation.....Very…
Home Report/ Valuation.....Very professional service, quickly and efficiently executed.
Thank you for sharing a 5* review for the team in Falkirk.
5/5
TrustpilotMy experience went very well
My experience went very well. The surveyor explained everything to me and proceeded to carry out the survey in a very proficient manner.
Thank you for sharing a 5* review for the team in Aberdeen.
5/5
TrustpilotYour employee arrived on time and…
Your employee arrived on time and carried out her survey most efficiently and professionally. I would highly recommend her to any friends or family should they require this service.
Thank you for sharing a 5* review for the team in Inverness and the recommendation.
5/5
TrustpilotExcellece from everyone with whom I…
Excellece from everyone with whom I have dealt for these few weeks during my first experience with DM HALL Sandra and Steven was fabulous and professional Great communicationI highly recommend
Thank you for sharing a 5* review for the team in Livingston. We are delighted to receive this feedback.
5/5
TrustpilotThe two DM Hall surveyors who came were…
The two DM Hall surveyors who came were excellent. I really appreciated that they were flexible to my needs as I had to deal with my blind cat while they were visiting! Thank you very much, highly recommended.
Thank you for sharing a 5* review. We are delighted to receive this feedback.
5/5
TrustpilotPrompt attention
Rating only, no written review.
Thank you for sharing a 5* review for the team in Ayr.
5/5
TrustpilotPrompt and professional
Prompt , punctual, professional and extremely quick turnaround.
Thank you for sharing a 5* review for the team in Edinburgh.
5/5
TrustpilotHome Report
The home report surveyor was on time, very polite and efficient.
Thank you for sharing a 5* review for the team in Dumfries.
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Glasgow has the most, with 2,735 reviews rated 4.8 out of 5, followed by Edinburgh with 2,697.
The five DM Hall offices, by town:
