Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleFantastic service from Davies and Davies in regard to my purchase of my new apartment. Vanessa was always in close contact and extremely helpful throughout the whole process.
Finlay · 14 June 2022 · Davies and Davies Trowbridge
Agent replied
Good morning Finlay
Thank you so much for taking the time to leave such a positive review of the service you received recently during your purchase. We have passed on your kind comments and Vanessa was delighted that you were so pleased. We all hope that you are settling well in to your new home.
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleWe first used Davies & Davies to purchase, then a few years later for lettings. They have now been our letting agent for over 12 years and can thoroughly recommend them. The team have always been great. Approachable and efficient, they have made us feel like part of the team, which is what we needed as a landlords
Definitely highly recommend
Scott · 14 June 2022 · Davies and Davies Trowbridge
Agent replied
Good afternoon, Scott & Katie
Thank you so much for the wonderful review you kindly left regarding the service provided to you by our lettings team. Your comments are very much appreciated and we have passed them on to the team, who were delighted!
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleTom Butterworth, the Sales Negotiator serving us in our search for a home, has been excellent in so many ways. We are relocating from Canada and are therefore not familiar with the market. Carefully listening to what we were saying as we explored various homes with him, he was able to help us sift through our needs, and come up with a house which is the kind of place we were looking for, even if we weren't sure of what that was when we began our search. Regardless of what decision we eventually make, we truly recommend Tom as an agent who is competent, careful and caring, ensuring the best possible outcome for both vendor and purchaser.
Ray-n-Fenella · 14 June 2022 · Davies and Davies Bradford on Avon
Agent replied
Good morning, Mr & Mrs Temmerman
Apologies for the late response to the wonderful review you kindly left! We are most grateful to you for taking the time to leave such positive comments, and we have informed Tom of your kind words, and he was delighted that you are so pleased with his hard work.
In the meantime, we hope that your house hunting is going well and you have found the property of your dreams!
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleDavis and Davis have delivered a fantasic service through the initial stages of purchasing a property in what is a very tricky market. Isaac in particular has been outstandingly professional, insightful and supportive throughout the whole process and has added huge value and confidence as the purchase progressed. The quality of service is top class - thank you and well done all.
Simon · 14 June 2022 · Davies and Davies Bradford on Avon
Agent replied
Good morning, Simon
Apologies for the late reply! Thank you so much for taking the time to leave such a positive review! We have passed on your kind comments to the team, who were most delighted that their continued hard work has been so publicly recognised! Hopefully, we'll be able to hand over the keys to your new home very soon!
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleHaving experienced some less than entirely welcoming responses from other agents in the area, Sian came over as a breath of fresh air. She always sounded interested (helps enormously!)and displayed good knowledge of the property and landlords. Everything was completed smoothly and efficiently - just what I needed.
David · 15 May 2022 · Davies and Davies Trowbridge
Agent replied
Good morning, David
Thank you so much for your lovely review of the service you received recently from Sian. Your comments are very much appreciated and Sian was delighted that you were so pleased with the service she gave you. We hope that you are nicely settled in your new home.
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleWhen beginning the process of renting my flat, my estate agent was Sian Cockerell from Davies and Davies.
Sian was incredibly friendly and helpful from the beginning. She answered all our questions in detail and made viewing the property a really enjoyable experience. She was also great at communicating with us after the viewing keeping us up to date with our flat progress, making the whole experience completely stress free.
Lois · 15 May 2022 · Davies and Davies Trowbridge
Agent replied
Good morning, Lois
Thank you so much for your lovely review of the service you received from Sian! We have passed on your kind comments, and Sian was delighted that you were so pleased! We hope that you are settling well in your new home.
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleRating only, no written review.
Kate · 15 May 2022 · Davies and Davies Bradford on Avon
Agent replied
Good afternoon!
Thank you so much for taking the time to leave us a 5-star rating, which is very much appreciated. We are so glad that you were happy with the service you had received from the Bradford on Avon team, and we have advised them of the rating you left.
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleRating only, no written review.
Dimitar · 15 April 2022 · Davies and Davies Trowbridge
Agent replied
Good morning, Dimitar
Thank you so much for taking the time to leave us a 5-star rating, which is very much appreciated.
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleKirsty has been a pleasure to work with and has helped at every stage of the process. I wouldn’t hesitate to recommend letting a property through Davies and Davies and especially Kirsty. Thank you.
Robin · 15 April 2022 · Davies and Davies Trowbridge
Agent replied
Good morning, Robin
Thank you so much for taking the time to review the service you received from our Lettings team, especially Kirsty. She was most delighted when we told her of the kind comment you made!
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleExcellent experiance in selling my property. It was a tough emotional process for me but everyone was amazing. Everything was made simple and explained in such detail. Fast communication and all done in a professional yet friendly manner. Would highly recommend. Special thank you so Louise for always keeping me up to date.
Gemma · 15 April 2022 · Davies and Davies Trowbridge
Agent replied
Good morning, Gemma
Thank you so much for taking the time to leave such a positive review, and we have passed on your comments to the team, who were delighted, especially Louise! Selling a property is often very emotional, and the teams work incredibly hard to strive and be as supportive as possible during what can be a stressful and emotive time.
Kindest regard, Davies & Davies
★★★★★ 5/5
GoogleWe had a few agents come out to us to do a valuation, Davies & Davies were by far the most professional and came prepared with knowledge and facts of our house. Nick gave us the information we needed to get started, he was patient with us as we hadn't sold a house before so had plenty of questions.
Steve navigated us through the sale who was excellent, always returned my emails and phone calls. Did all the chasing up (Solicitors were rubbish). Steve let me know straight away once there was news. I highly recommend Davies & Davies they couldn't do enough for us and ensured everything ran smoothly with the sale.
Natalie · 15 April 2022 · Davies and Davies Trowbridge
Agent replied
Good morning, Natalie
We very much appreciate you taking the time to leave a detailed and positive review for the Trowbridge team, so thank you! We have passed on your comments, and the team was delighted that you were so pleased with the service you received from them.
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleThe manager of Davies and Davies, Isaac, was very professional and helpful when I visited late on Saturday to enquire about buying a house. Informative and efficient with a friendly approach.
HelenZanzibar · 15 April 2022 · Davies and Davies Bradford on Avon
Agent replied
Good morning, Helen
Thank you so much for your lovely review of the service provided to you recently by our branch manager, Isaac! We have passed on your kind comments, and Isaac was delighted that you were so pleased. In the meantime, we hope that you have been able to find the home of your dreams!
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleThis is a kind of interim review of Davies & Davies, Bradford-on-Avon.
D&D undertook to sell our property achieving that in very quick time. No-one could have foreseen that our buyers, without explanation, would pull out and now our house is back on the market still with D&D. The plan is to write a comprehensive review of the "office" once our future sale completes.
Now, however, seems a good time to comment on one very difficult aspect of an estate agent's job.
I am writing this because we feel Mr Sam Long deserves a pat on the back, a few pints in the pub and a "Davies&Davies" Medal of Honour.
Really. It was no small thing for him to have to ring and tell us. He knew how invested we are in our future new home and how critical our sale is to that purchase. Anyway, Sam was calm, very polite and re-assuring about ways forward.
Obviously we didn't like his message but, really, he delivered it very well and should be commended for his professionalism and great attitude.
Sam is a great asset to a great, hard-working team and we are sure a replacement buyer is in the offing.
I'll review again once that's happened.😀
Nigel · 25 March 2022 · Davies and Davies Bradford on Avon
Agent replied
Good afternoon Nigel
Thank you for taking the time to leave such a comprehensive review and we have passed on your comments to Sam and the rest of the Bradford on Avon team. We can assure you that they will continue to work very hard to secure you another buyer and are always on hand to help with any questions or concerns you may have.
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleRating only, no written review.
Rachel · 11 March 2022 · Davies and Davies Trowbridge
Agent replied
Good morning Rachel
Thank you so much for taking the time to leave us a 5 star rating. It is very much appreciated!
In the meantime, we hope you have settled nicely in to your lovely new home!
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleRating only, no written review.
Emma · 11 March 2022 · Davies and Davies Trowbridge
Agent replied
Good morning, Emma
Thank you so much for taking the time to post us a 5-star rating! As they say, every little helps and we have made sure that Sian is aware that you have given the service you have received 5 stars!
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleRating only, no written review.
Gary · 11 March 2022 · Davies and Davies Trowbridge
Agent replied
Good morning Mr Plank
Thank you so much for taking the time to leave a rating for us, and we do apologise for what seems to a delay in replying to you! We very much appreciate you taking the time to leave a review and, in the meantime, we hope that we can secure an exchange of contracts on your sale very shortly.
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleVery friendly and professional
Ady · 11 March 2022 · Davies and Davies Trowbridge
Agent replied
Good morning Mr Davies!
Thank you so much for taking the time to leave a review, it's very much appreciated. We have passed your comments on the team, who were most pleased!
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleExtremely helpful and quick service. Very accommodating when moving to the area from afar
Christopher · 11 March 2022 · Davies and Davies Trowbridge
Agent replied
Good morning Christopher
Thank you so much for your 5 star review for the Lettings team. We have passed on your kind comments, and they were very happy that you were so pleased with the service they provided. In the meantime, we hope you are settling nicely in your new home.
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleVery efficient service from viewing to moving. Any delays were due to 3rd party contributions.
Alison · 11 March 2022 · Davies and Davies Trowbridge
Agent replied
Good morning Alison
Apologies for the delay getting back to you regarding your lovely review of the services received from our lettings team. Your comments are very much appreciated and have been passed on, who were delighted! We hope that you are settling well in to your new home.
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleVery helpful and professional throughout our contact with Katherine, our move has been challenging but we have felt looked after and helped through the whole process, Thank you
Nick · 11 March 2022 · Davies and Davies Trowbridge
Agent replied
Good morning Mr Lovell
Thank you so much for your kind review and we have passed on your comments to Katherine, who was delighted that you were so pleased with the service she had provided! In the meantime, we hope that you are settling well in your lovely new home.
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleThank you to Steve and Mike and all at Davies and Davies Trowbridge for your help during our house purchase. The service was excellent and all our queries were answered promptly. Thanks for your help!
Andrew · 11 March 2022 · Davies and Davies Trowbridge
Agent replied
Good morning Andrew
Thank you so much for your kind review of the service you received from the Trowbridge team. We have passed on your comments and they were delighted that you were so pleased with the service you received. In the meantime, we hope you have settled well in your new home.
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleVery responsive management- Always provided the best service since I’m dealing with them for 13 years so far. Today Nick came over to valuate my property, given all the best advice, so professional- well done for all the fantastic services through years, appreciated!
A · 11 March 2022 · Davies and Davies Trowbridge
Agent replied
Good morning!
Thank you for taking the time to leave such a positive review and your comments have been passed on to both the Lettings and Trowbridge Sales team! We always strive to deliver the best possible service and we are delighted that you are pleased with both aspects!
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleDavies and Davies have been excellent throughout the process, they have gone above and beyond making the process as quick and as efficient as possible Kirsty was brilliant from the start!
Katrina · 11 March 2022 · Davies and Davies Trowbridge
Agent replied
Good morning Katrina
Thank you so much for your 5 star rating and positive review of the service you have received from the Lettings team, and Kirsty in particular. We have passed on your kind comments and she was delighted that you were so pleased with the service she had given. We hope that you are settling well in your new home.
Kindest regards, Davies & Davies
★★★★★ 2/5
GoogleI have contacted the lettings team (Kirsty) to view a property twice. First time I was told I would be put in the waiting list opening in around 2 weeks and that if I missed the phone call I might 'miss out'. I never got a call back.
After I have emailed them, they apologised saying they already had lot of people on the waiting list and the viewing list was full. Fair enough. So I saw another property online and contacted them promptly. I was told I would be put on the waiting list and that they could not guarantee a viewing until after a month, expired yesterday. Now the property has disappeared from the market and I have not heard anything back (again). I am unclear why they have such long waiting times for viewings (not indicated on rightmove.co.uk or their website), but it is quite stressful for people looking to rent. So overall I give 2 stars as I can not comment on how good they really are but my experience so far has been disappointing with the communication and updates. In the meantime I have found another place as, even if there were nice properties on Davies and Davies website, I did not want to contact them again to hear I would be put on the waiting list for a property opening in 2022!
Caterina · 11 March 2022 · Davies and Davies Trowbridge
Agent replied
Good afternoon Caterina
Thank you for leaving a review on Google and we appreciate and understand your frustrations. We endeavour to get back to everyone, however due to the unprecedented level of enquiries for every property we market, it is regrettable that, despite our best intentions, sometimes it is not always possible to contact each and every applicant expressing interest in a property. We have taken your comments on board, and we would like to take this opportunity to wish you all the best in your new home.
Kindest regards, Davies & Davies
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