David Andrew Estates reviews in London

★★★★★ 5/5

Google

We recently sold our flat with David Andrew and I can’t recommend them highly enough. We’d first listed the property with another local agent and in 5 months had 1 viewing (and no for sale board). The first week after David Andrew took us on we had several viewings booked in, one of which turned into a sale. Greg was a pleasure to work with. He was incredibly professional (and reassuring at times of stress!). He gave good advice and was always contactable on the phone and by email. I never had to chase to get hold of him and always had complete faith in him. The whole team were great. Due to lockdowns and working from home I would often pop into the agency to ask them to scan documents for the lawyers, which they were always happy to do. I would 100% recommend this agency to anyone looking to sell their property.PositiveResponsiveness, Quality, Professionalism, Value

Sarah · 24 December 2021 · David Andrew Estates London (671 Holloway Road)

★★★★★ 5/5

Google

A great experience working with Haiden and Noura. Excellent service, prompt responses and a personable team.PositiveProfessionalism

Rachel · 28 August 2021 · David Andrew Estates London (167 Stroud Green Road)

★★★★★ 5/5

Google

Good experience looking for a new house to move to. Noura and Natalie were particularly helpful in dealing with all my questions.PositiveProfessionalism

Tim · 28 August 2021 · David Andrew Estates London (167 Stroud Green Road)

★★★★★ 5/5

Google

We recently purchased a property that was on the market with David Andrew and had a very positive experience. Mark was highly responsive, helpful, and advocated for us to swiftly resolve understandable speed bumps. Would recommend!PositiveResponsiveness, Professionalism

James · 28 August 2021 · David Andrew Estates London (167 Stroud Green Road)

★★★★★ 1/5

Google

I've just had an extremely disappointing experience with David Andrew, an agency which literally cancelled my move (after I had already paid in advance more than 3 months worth of rent) on the actual date I was supposed to move, after all preparations had been arranged. As ludicrous as it sounds, this is what happened. I can only speak for the extremely poor service I received and I need to specify upfront I initially dealt with Anna Krol, who was very professional, showed me the flat, negotiated a lower rent for me and initiated proceedings. Then Anna went away for 3 days a woman called Noura Mantawy took over - this is when things began to go wrong on all levels. Last Friday, 4 days prior to my supposed move, Noura worked on my contract and assured me twice in writing I will receive it by the end of the day, to sign it. I did receive the contract on Friday evening, I read it, signed it and I also paid, as agreed, the deposit plus 2 month rent, amounting to over 2,500 pounds. Three days had passed with literally no communication (this is another poor aspect of this agency, as I constantly had to chase them for every single piece of information), during which I was certain everything was on track and therefore I proceeded with several arrangements to set up my move. Yesterday morning though, only 24 hours before my supposed move, Noura contacted me to tell me David Andrew actually hasn't obtained clearance on one of my references, hence the move might be postponed or cancelled altogether. When confronted as to why she did send me the contract 3 days before then (and moreover, why she hadn't informed me not all clearance had been obtained), Noura did not have the courtesy to acknowledge her wrong doing, yet she kept on justifying it using explanations that were insulting my intelligence. She also kept on insisting both my sister (with whom I have been sharing a flat so far) and I will reveal lots of personal information and private details regarding our income. From this point onwards things went totally downhill and David Andrew ignored my complaint and my request to be contacted by a manager. This morning, literally on the day I was supposed to move, the same Noura contacted me to tell me the deal has been cancelled. Not even an apology, not even an "We are sorry for the inconvenience". Absolutely abysmal service. I was left with money lost on all arrangements made, a lot of stress caused by the continuous insulting and absurde demands from the agency, and more than 10 days lost in my pursuit to find a flat. I like to be objective and fair, therefore I cannot tell you to avoid this agency, nevertheless by all means I advise you to avoid having to deal with Noura Mantawy.NegativeResponsiveness, Professionalism, Value

Bogdan · 28 August 2021 · David Andrew Estates London (167 Stroud Green Road)

★★★★★ 5/5

Google

Very professional and courteous, especially from Alexandra in challenging pandemic circumstances. Very happy with their servicePositiveResponsiveness, Professionalism

Elliott · 28 August 2021 · David Andrew Estates London (90 Highbury Park)

★★★★★ 5/5

Google

Gemma and Sam were fantastic in keeping things on track with our sale and purchase! Really great service, all round.PositiveResponsiveness, Quality, Professionalism, Value

Dominic · 28 August 2021 · David Andrew Estates London (90 Highbury Park)

★★★★★ 5/5

Google

We experienced an excellent service renting a property with David Andrew. They were responsive, professional and friendly. We were in contact with Maxime who was extremely helpful.PositiveResponsiveness, Professionalism

Linus · 28 August 2021 · David Andrew Estates London (90 Highbury Park)

★★★★★ 5/5

Google

Kate was professional and friendly throughout the referencing and contract signing process. I have had multiple negative experiences with other estate agencies in the past, and so I have been pleasantly surprised with the quality of the support I have received thus far.PositiveResponsiveness, Professionalism

Jack · 28 August 2021 · David Andrew Estates London (90 Highbury Park)

★★★★★ 5/5

Google

Kate was excellent in guiding us through the process of renting. She answered all the questions we had promptly, relayed messages between us and the landlord very quickly and was very friendly throughout. Excellent stuff.PositiveProfessionalism

Leslie · 28 August 2021 · David Andrew Estates London (90 Highbury Park)

★★★★★ 5/5

Google

Very happy with the way different issues are handled by this agency. Many thanks to Jess who is truly professional, always there to help and to find best solutions possible. She is a real gem. Any problems connected to our flat are taken seriously and resolved in a quick and efficient manner.PositiveResponsiveness, Professionalism

Barbara · 28 August 2021 · David Andrew Estates London (90 Highbury Park)

★★★★★ 5/5

Google

We had the unique experience of selling, renting and buying through David Andrew. Everyone we dealt with with there was excellent and went above and beyond every time. We were really pleased with the service we received. Thanks Gemma and the rest of the team.PositiveResponsiveness, Professionalism

Henry · 28 August 2021 · David Andrew Estates London (90 Highbury Park)

★★★★★ 5/5

Google

I mainly interacted with Sam through the process of buying a flat, with Gemma covering when Sam was on leave. Both were very responsive, professional and a pleasure to interact with. They were available when needed and checked in regularly on the process of the sale. My experience was significantly better compared to my experience with other larger London estate agents.PositiveResponsiveness, Professionalism

Andrew · 28 August 2021 · David Andrew Estates London (90 Highbury Park)

★★★★★ 1/5

Google

Awful experience as a tenant, any reasonable maintenance request is initially met with aggression and accusations of damage, and constant chasing is required to get anything done. We were left with significant black mould in our en suite for 18 months despite repeated requests to address it, and having been told we would be made to pay for it - (it was actually caused by a roof leak, so not remotely our fault or liability). Our blinds collapsed on us and we were told we must have pulled them off the wall, despite the inventory clearly stating they were in a terrible state two years earlier, we were then without a blind there for 5 months (through the hottest part of the year, rendering the front room totally unusable due to the heat), during which time they repeatedly refused to replace them, and were only prepared to take them away, leaving us to pay for our own custom blinds when the contract clearly stated they are required to be maintained under fixtures and fittings. This was only addressed when we finally asked our owner-occupier neighbours to contact the landlord directly, who then advised David Andrew to replace them immediately, suggesting they hadn't even contacted her with our request. One blind was then unable to be fitted as they hadn't assessed the window correctly, and this was only replaced with a curtain after several further months of chasing, during which time we had no window covering in the spare room. We never had a single inspection in the three years we lived there and communication was consistently poor to the point of non-existent. Our landlord finally made the sensible decision to change management agencies this year, and the effect on our quality of service was immediate and dramatic. I would never choose to work with David Andrew again.NegativeResponsiveness, Professionalism

Freddi · 28 August 2021 · David Andrew Estates London (90 Highbury Park)

★★★★★ 5/5

Google

Many thanks to John Dosanjh and his colleagues at David Andrew Highbury for managing the sale of our home in a friendly, supportive and efficient manner throughout the process. John clearly knows all the subtleties of the housing in our area and came up with sensible price recommendation (at a very advantageous commission charge) that achieved an asking price offer in a matter of days. Thereafter he was able to deal with the various interactions between the buyer and two sets of solicitors with little difficulty - and always responded to any queries we had in a matter of hours at most. We highly recommend this team!PositiveResponsiveness, Quality, Professionalism, Value

John · 28 August 2021 · David Andrew Estates London (90 Highbury Park)

★★★★★ 5/5

Google

Have had some bad agency experiences in London as a tenant but David Andrew in Highbury were great! Always friendly, responsive and sorted any issues or repairs right away. Jess in particular was lovely to work with as a property manager. Have recommended to others.PositiveResponsiveness, Quality, Professionalism

Vanessa · 28 August 2021 · David Andrew Estates London (90 Highbury Park)

★★★★★ 5/5

Google

David Andrew Highbury were excellent in securing the sale of my property. Their initial valuation was pretty much spot on. They were responsive, efficient and professional in my dealings with them. John made time to speak to me outside working hours at my convenience. The marketing strategy was sound, and within less than a fortnight of the property being marketed four offers were made. I would recommend David Andrew Highbury.PositiveQuality, Professionalism, Value

Oliver · 28 August 2021 · David Andrew Estates London (90 Highbury Park)

★★★★★ 5/5

Google

Email correspondence with Natalie prior to the viewing was professional yet friendly. Natalie showed us around the property and was super friendly, helpful, professional and had answers for all our questions. further correspondence with Natalie and the team at David Andrew was really positive and during the renting process all our queries were answered with speedy responses. An incredibly friendly, helpful and professional team, would highly recommend!PositiveResponsiveness, Quality, Professionalism, Value

Emily · 28 August 2021 · David Andrew Estates London (671 Holloway Road)

★★★★★ 5/5

Google

I would highly recommend David Andrew Estate Agents. My consultant, Natalie was professional, efficient, polite and very friendly at all times. She has kept me informed and updated every step of the way through emails. Her response time and communication is first class. I can’t be more thankful to her for making everything go so smoothly during lockdown.PositiveProfessionalism

Alexandra · 28 August 2021 · David Andrew Estates London (671 Holloway Road)

★★★★★ 5/5

Google

Greg Adams from David Andrew is utterly brilliant -- he made our first house purchase really pleasant and straightforward. He was endlessly patient and helpful, often going out of his way for us -- an incredibly nice man. Highly, highly recommended!PositiveResponsiveness, Quality, Professionalism, Value

Charlie · 28 August 2021 · David Andrew Estates London (671 Holloway Road)

★★★★★ 5/5

Google

I was incredibly daunted at the prospect of buying my first home and after feeling like I had looked at every property in London it was such a relief to meet Greg from David Andrew who seemed to really understand what I was looking for. Thanks to him I’ve found the perfect home and I’m so happy - it ticks every box! Greg was brilliant from start to finish and really cared about making sure all parties involved were happy throughout the process. I truly felt like he had my best interests at heart. The team at David Andrew are lovely and I particularly love the office dog xxPositiveResponsiveness, Quality, Professionalism, Value

Jessica · 28 August 2021 · David Andrew Estates London (671 Holloway Road)

★★★★★ 1/5

Google

They don't care about the tenants. Only work in the interest of the landlord. Scammed us out of our deposit by hiring a inventory company who specifically waited until we'd moved out to complete the inventory & claimed we needed a 'full clean' even though we had the house professionally cleaned. There's only a >10% chance of DPS voting on your favour of you dispute. They're absolutely creaming off of so many people who can't afford to wait the time to dispute the money so just give up. £100's out of pockets of the average person. It's disgraceful!

Penelope · 29 July 2021 · David Andrew Estates London (167 Stroud Green Road)

★★★★★ 5/5

Google

Noura is very professional and great to work with. Super accommodating with the move and has been very helpful throughout the whole process. Looking forward to renting with David Andrew!

Dasha · 29 June 2021 · David Andrew Estates London (167 Stroud Green Road)

★★★★★ 5/5

Google

David Andrew has been amazing to work with! We have worked with them recently for both a purchase and our let. For the purchase: Greg and Bethan are incredible. They were spot on with what we were looking for, showing us two properties which we ended up offering (unfortunately the first didn't work out, but the second did)! They were incredibly patient with our questions, coordination and liaising with the sellers, and everything in between. We felt like they were truly an extension of us even when they represented the sellers. For our let: The team were so quick to find us a tenant! Kate and Natalie were also wonderful in helping us understand the paperwork and responsibility that came with becoming landlords, and helped explain the contracts to us as we made edits together. We would definitely work with David Andrew again and recommend them to our friends and others.

Michelle · 26 June 2021 · David Andrew Estates London (671 Holloway Road)