Trusted Agent profile

Dandara Wales and West Limited estate agents in Cardiff and Carmarthenshire

4.8

★★★★★ Excellent

277 reviews across 2 offices and 2 platforms

Dandara Wales and West Limited has two offices, in Cardiff and Carmarthenshire. Together they have 277 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.5 / 5

11

Reviews on Google

All 2 offices

Trustpilot logo

266

Reviews on Trustpilot

All 2 offices

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Our offices

Dandara Wales and West Limited's two offices, most reviewed first. Each has its own page.

Latest reviews from every Dandara Wales and West Limited office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Pleasant experience

During our first visit to the sales office, subsequent appointment and email exchanges, the sales team (particularly Yasmine and Rebecca) have been performed professionally and demonstrated their care to the customers. Rebecca gives us duly updates, knowledgeable, provides quick response and explains in details all queries we have.She makes us feel satisfactory so far in the journey and has done an excellent job.Look forward to have our high quality home completed.

Cyril · 15 October 2024 · Dandara Wales and West Limited Cardiff

Agent replied · 24 October 2024

Thank you for taking the time to leave such a great review, we're delighted you had a great experience with Rebecca and Yasmine.

5/5

Trustpilot

My partner and I have been looking for…

My partner and I have been looking for our dream home before the new stamp duty comes into place. Dandara had the perfect house advertised on right move and we couldn’t jump at the opportunity. They had a deposit contribution offer when we purchased the house. Our agent Rebecca has been a star from the first moment we met her. She gives us updates as they come, very knowledgeable and knows exactly how to treat customers as they make the most important decision of their lives.She’s very invested in ensuring the customer journey is as smooth as possible and has done an excellent job so far while our house is being built.I can’t wait for the house to be completed. Thank you Dandara.

Tokunbo · 13 October 2024 · Dandara Wales and West Limited Cardiff

Agent replied · 24 October 2024

Congratulations on securing your new Dandara home! Thank you for taking the time to leave such a great review, Rebecca will be so pleased with your feedback.

5/5

Trustpilot

Answered all my queries

I visited Abotts place, Wavendon today to discuss about new house which we are interested and very with the information provided.Rebecca was very patient and knowledgeable. She has explained details, process and answered all the questions I had.

Sridhar · 24 September 2024 · Dandara Wales and West Limited Cardiff

Agent replied · 24 October 2024

Thank you for leaving such a great review, we're delighted you had such a great experience with Rebecca, we hope to welcome you back soon.

1/5

Trustpilot

Further to my previous review- damp

Further to my previous review- damp, mould, etc... Email from Dandara 13th AUGUST stating someone would attend re issues earliest 12th SEPTEMBER. Yesterday 12th September phone call at 9am cancelling this appt that I'd waited a month for as operative was POORLY. Assured Amy! would be in touch directly to rebook. Not heard diddly squat, not even a courtesy email. Mould is now up the stairs- AVOID THESE COWBOYS. ONCE THEY HAVE YOUR MONEY THEY TREAT YOU LIKE DIRT. I despise these so called replies- they mean nothing. All I have received from 'Amy' today are 2 emails that 'recall' emails...I have no idea what that means? All I have received are previous emails stating 'Amy Wells would like to recall the message' Absolute charlatans. AVOID THIS COMPANY LIKE THE PLAGUE. INREPONSE TO THEIR WHOLLY INADEQUATE REPLY THAT JUST TICKS THEIR REPLY IN 48 HRS GUFFAmazing reply- so a company the size of Dandara has ONE person who deals with post move in problems, you wait a month to see him, then are cancelled on the day as he's unwell and there is no one else in the whole company who can fill in- SPEAKS VOLUMES ABOUT THEIR AFTERSALES. DO NOT TRUST THEIR SALES PEOPLE, WHO ARE LIARS ON COMMISSION AND WOULD SELL THEIR GRANDMAS IF IT PAID THEM - MOST IMPORTANTLY DO NOT BUY THEIR SHODDY, MOULD-INFESTED HOUSES. 4 STAR BUILDER- IT'S CORRUPT. WHO'S GETTING BACKHANDERS HERE? WORSE MISTAKE OF MY LIFE. THIS WAS A DOWNSIZE MOVE AND I RUE THE DAY I EVER PUT MY TRUST IN DANDARA- ABSOLUTE AND UTTER CHARLATANS.

Sarah · 13 September 2024 · Dandara Wales and West Limited Cardiff

Agent replied · 30 August 2024

Thank you for your feedback, we’re sorry to hear you’re not happy with the service you have received. We understand the team has been in touch to provide further updates and clarity on how any issues will be rectified moving forward.

5/5

Trustpilot

I always get a good & quick response…

I always get a good & quick response from the Dandara Team. They assist & help me everytime I go to them. The team has always been there for me whenever needed and sort out all queries and requests.

Tina · 29 August 2024 · Dandara Wales and West Limited Cardiff

5/5

Trustpilot

Rented with dandara for years always…

Rented with dandara for years always dealt with Brendan McGill, brilliant guy always professional and great communication! highly recommend!

Jordan · 28 August 2024 · Dandara Wales and West Limited Cardiff

5/5

Trustpilot

Outstanding help finding an apartment

Signed up with Dandara as one of 5 agencies to look for a property in Jersey, of which 3 responded. Brendan was one of them: he contacted me about a couple of possibilities and showed me around them both. He was helpful, informative and realistic about the state of the market and although I liked one of the properties, there was prior interest and I didn't get it. I asked to be kept in mind for anything similar but wasn't expecting a miracle. Two weeks later, Brendan called me out of the blue to say that the prior interest had had to withdraw. A week further on, the contract is signed and I'll be moving in a few weeks from now - I'm delighted. It is rare to encounter this combination of active communication/personal service, integrity and market knowledge and I can wholeheartedly recommend Brendan and Dandara to anyone looking for a property in Jersey.

Jaime · 27 August 2024 · Dandara Wales and West Limited Cardiff

Agent replied · 30 August 2024

We're so pleased to hear that! Thank you for taking the time to leave such a great review, we’re delighted Brendan was able to help. Enjoy your new home.

5/5

Trustpilot

5 Stars for Helen

From the very first email, Helen has been fantastic. She is a true asset to the Dandara team, always making you feel welcome and going out of her way to help. She has genuinely made our experience of buying our first home together an absolute joy.

Kiara · 27 August 2024 · Dandara Wales and West Limited Cardiff

Agent replied · 30 August 2024

We're so pleased to hear that and congratulations on your new Dandara home! Thank you for taking the time to leave such a great review.

5/5

Trustpilot

'The Willows', Willington - Dandara Homes

At the time of writing, 'The Willows' development is at its very early first release stage, selling off-plan.We reached out to the sales team to gain further details and, despite not yet having our property on the market, received a very positive response from Yasmine who provided all the information we sought and afforded us the time needed to discuss the situation thoroughly.Subsequently we have spoken to Katie, tailoring the conversations to a specific plot and delving further into detail. Again very constructive conversations, with Katie taking the time to gain full understanding of our situation and what we need from a new property; positively acting on feedback from a buyers point of view and giving full transparency to the process of a potential house buy - instilling full confidence.Both Yasmine and Katie are very professional and proactive in their approach and attitudes - indeed assets to their company.If we are in a position to reserve a plot in the near future and a deal can be done, I believe it will be a positive and exciting process. Many thanks for all the assistance received so far and looking forward to potentially finding our future forever home!

D......B · 26 August 2024 · Dandara Wales and West Limited Cardiff

Agent replied · 30 August 2024

Thank you for leaving such a great review, we're delighted you had such a great experience with Yasmine and Katie, we hope to welcome you back to reserve your new Dandara home in the future.

5/5

Trustpilot

Moving made easy

What can I say ,Jo,Ashley and Tracey all went over and above to get me my dream house,I cannot fault them in any way,absolutely fantastic, thank you

Terry · 26 August 2024 · Dandara Wales and West Limited Cardiff

Agent replied · 30 August 2024

Congratulations on your new Dandara home! We're so pleased to hear the team has been so helpful, thank you for taking the time to leave such a great review.

4/5

Trustpilot

Very welcoming

Very welcoming , Helen was caring and informative

Sue · 25 August 2024 · Dandara Wales and West Limited Cardiff

Agent replied · 30 August 2024

We're so pleased to hear that! Thank you for taking the time to leave such a great review.

5/5

Trustpilot

Happy customers

We are delighted with our new bungalow the whole Dandara staff have been so helpful all along the way especially Jo she always kept us informed and made the process so easy nothing was any trouble she is such an asset to the Company.Shaun O’Boyle the site manager was also very helpful & accommodatingGabriel was fantastic with the handover explaining everything to us in such great detail and is always on hand if we are stuck such a lovely helpful guyAll in all we cant believe how smooth the whole process was WELL DONE!!Dandara 10 Stars🌟 Thank you for our beautiful home❤️

Hilda · 25 August 2024 · Dandara Wales and West Limited Cardiff

Agent replied · 30 August 2024

Congratulations on your new Dandara home! We're so pleased to hear Jo and Shaun have been so helpful, thank you for taking the time to leave such a great review.

5/5

Trustpilot

We visited fontwell

We visited fontwell, Arundel back in April/may this year, we fell in love with a property there, but sadly had no offers on ours, Ash was amazing,still staying in contact with us to see every few weeks how we were getting on with selling our property, keeping our hopes up, by telling us the property we loved was still avaliable etc....We finally recieved an offer this week 'August' on our property & contacted Ash straight away, Ash was so helpful & professional & so easy to talk too, his warm, friendly personality is an absolute credit to your company! The other lady in same office suite- Jo, is also a lovely warm, friendly & professional credit to your company & appear to work amazingly as a team together.Thank you Ash & Jo, for helping us make our dream home become a reality! 😊Would recommend you both to anyone looking for a beautiful home.🙏

MISSFIONAHOBBS · 25 August 2024 · Dandara Wales and West Limited Cardiff

Agent replied · 30 August 2024

We're so please Ash and Jo were able to help, and a huge congratulations on your new home, we're sure you'll be very happy there.

5/5

Trustpilot

Helpful

Helpful, well informed representative, attractive properties

BM · 24 August 2024 · Dandara Wales and West Limited Cardiff

Agent replied · 30 August 2024

Thank you!

4/5

Trustpilot

My experience with Dandara has been…

My experience with Dandara has been good so far. I booked my 30% discounted property with them as a first time buyer. It’s just they couldn’t provide any freebies as its a discounted property. Apart from that Mandy was very patient enough to answer all my questions and really appreciate her help. Looking forward to proceed to the next steps and finally getting my keys. Will do an update review after I moved in.

Manoharan · 20 August 2024 · Dandara Wales and West Limited Cardiff

Agent replied · 23 August 2024

Thank you for your review, we're glad you've had a positive experience. Congratulations on your new Dandara home.

5/5

Trustpilot

I visited Saxon Park today and was very…

I visited Saxon Park today and was very impressed by the sales team. They were helpful and very welcoming I couldn't praise them more.

Darren · 18 August 2024 · Dandara Wales and West Limited Cardiff

Agent replied · 23 August 2024

Thank you for leaving such a great review, we're delighted you're happy with the team at Saxon Park.

5/5

Trustpilot

Our family met a lovely lady called…

Our family met a lovely lady called Helen at the Dandara sales office last week. Helen was very articulate and was able to answer of our questions giving all the necessary details and it was easy for us to make a decision to purchase the property. Thank you Helen for being great and keep up the good work.

TM · 18 August 2024 · Dandara Wales and West Limited Cardiff

Agent replied · 23 August 2024

We're so pleased to hear that! Thank you for taking the time to leave such a great review.

5/5

Trustpilot

Very helpful welcoming and knowledgeable

Customer · 18 August 2024 · Dandara Wales and West Limited Cardiff

Agent replied · 23 August 2024

Thank you for leaving such a great review

5/5

Trustpilot

Helen was very helpful today when we…

Helen was very helpful today when we called to have a look around your show house. She was able to answer our questions. Thank you

Mrs · 18 August 2024 · Dandara Wales and West Limited Cardiff

Agent replied · 23 August 2024

We're so pleased to hear that! Thank you for taking the time to leave such a great review.

5/5

Trustpilot

Very friendly and informative from both…

Very friendly and informative from both the ladies and thanks very much for all the information Ian & Mandy

Ian · 18 August 2024 · Dandara Wales and West Limited Cardiff

Agent replied · 23 August 2024

Thank you for leaving such a great review, we're delighted you had such a great experience, we hope to welcome you back to reserve your new Dandara home.

5/5

Trustpilot

Dandara Saxons review

Dandara Saxon's site were amazing from the beginning. Jo and Kelly were welcoming from the go, we looked at a handful of sites in the area but didn't get the same connection as we did with the team at Saxons. They were always on hand for any of my questions and kept us updated throughout. The development is fantastic and doesn't feel over crowded which is ideal. I would recommend viewing this site and speaking to Jo and Kelly to anyone.

Joleen · 18 August 2024 · Dandara Wales and West Limited Cardiff

Agent replied · 23 August 2024

Thank you for leaving such a great review, we're delighted you had such a great experience, we hope to welcome you back to reserve your new Dandara home.

5/5

Trustpilot

Joe, Hawkhurst (Kent) 5 stars

We were helped by a very knowledgable and enthusiastic sales agent, Joe, who dealt with our multiple queries and showed us around, well past closing time. A credit to the organisation.

JS · 17 August 2024 · Dandara Wales and West Limited Cardiff

Agent replied · 23 August 2024

Thank you for leaving such a great review, we're delighted you had such a great experience, we hope to welcome you back to reserve your new Dandara home.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Dandara Wales and West Limited

Which Dandara Wales and West Limited office has the most reviews?

Cardiff has the most, with 272 reviews rated 4.8 out of 5, followed by Carmarthenshire with 5.

Where are the Dandara Wales and West Limited offices?

The two Dandara Wales and West Limited offices, by town:

  • Cardiff: Pontprennau, Cardiff, CF3 6YJ
  • Carmarthenshire: Heol Carwe Isaf, Trimsaran, Kidwelly, Carmarthenshire, SA17 4DE

Reviews may appear on more than one platform.

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