5/5
TrustpilotDandara has been very helpful.
Rating only, no written review.
Trusted Agent profile
Dandara Wales and West Limited estate agents in Cardiff and Carmarthenshire
★★★★★
271 reviews across 2 offices and 2 platforms
Dandara Wales and West Limited has two offices, in Cardiff and Carmarthenshire. Together they have 271 reviews on two platforms, rated 4.8 out of 5 overall.
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Our offices
Dandara Wales and West Limited's two offices, most reviewed first. Each has its own page.
Latest reviews from every Dandara Wales and West Limited office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
GoogleNew houses
5/5
TrustpilotEveryone is very helpful and polite
Everyone is very helpful and polite, whether it’s a meeting or via email.
5/5
TrustpilotBoth sales consultants we had dealings…
Both sales consultants we had dealings with were extremely helpful and knowledgable. Provided us with all the information we needed and followed up with an email following our visit to both sites
5/5
TrustpilotDandara Lettings Jersey
Dandara Lettings have been acting for me in Jersey for 12 years & have done an excellent full coverage for my properties - from advertising, negotiating leases, maintenance plus repairs & renewals - they have a team of contractors who act quickly if there is a problem
5/5
TrustpilotLovely lady at the show home
Lovely lady at the show home. Knowledgeable.
Agent replied · 24 October 2024
Thank you for your great review.
5/5
TrustpilotLorraine selling The Pines development is fantastic
Lorraine selling The Pines development in Wallyford is fantastic! After previously having a terrible experience with another builder, Lorraine couldn’t be any more opposite. Her in depth knowledge and friendly manner make her a huge asset to Dandara. We’re looking forward to working with her on our dream home!
Agent replied · 24 October 2024
That's great news, thank you for leaving such great feedback about Lorraine and many congratulations on your new Dandara home.
5/5
TrustpilotAmazing customer service!
Agent replied · 24 October 2024
Thank you for your great review.
5/5
TrustpilotFlat Inspection
Liisa conducted a flat inspection and provided me with a report at the end of it. I wasn’t at home during however I came home to have everything in its place and everything locked. Liisa is always kind, quick to respond and polite :-)
Agent replied · 24 October 2024
Thank you for your great review.
5/5
TrustpilotPleasant Buying Experience with Patricia Trayor
We appreciate the expertise, patience and diligence from Patricia Trayor. With her help, we find a dream home in Sant Silian. Although the buying process is still proceeding, we are confident that Patricia will assist us to complete the deal seamlessly and efficiently.Thank you very much!
Agent replied · 24 October 2024
That's great news, thank you for leaving such great feedback about Patricia, we're glad you had such a positive experience.
5/5
TrustpilotElliot was great
Elliot was great, he helped us with all our queries, we came away feeling positive and well informed.
Agent replied · 24 October 2024
That's great news, thank you for leaving such great feedback about Elliot, we're glad you had such a positive experience.
5/5
TrustpilotBallasalla new build
I visited the show home in Ballasalla and was greeted by a friendly face. Helen has been extremely helpful and easy to communicate. Looking forward to be buying our new home.
Agent replied · 24 October 2024
That's great news, thank you for leaving such great feedback about Helen, we're glad you had such a positive experience and we hope to welcome you back soon.
5/5
TrustpilotVery knowledgeable and Pleasant
Agent replied · 24 October 2024
Thank you for a lovely review.
5/5
TrustpilotI have been renting with Dandara for 2…
I have been renting with Dandara for 2 years, the renting process was very quick and straight forward. Brendan McGill it's an amazing professional always available and goes the extra mile to help his clients. Last week I went in holidays in Cyprus when at the aeroport I realized I have forgotten my house key at the hotel. A simple call to Brendan, I mange to have my extra key ready when I arrived in jersey at 23h. I couldn't ask for a better service. Thanks for the work you do.
Agent replied · 24 October 2024
Thank you for your fantastic review about the lettings team.
5/5
TrustpilotI trust Dandara
My experience with Dandara is largely from my interaction with two of its personnel who are very professional, responsive, and helpful. Because of them, I trust the Dandara brand and look forward to doing business with them again. Thank you so much for a great experience, Brendan and Terri!
Agent replied · 24 October 2024
Thank you for taking the time to leave such a great review, we're delighted you had a great experience with Brendan and Terri.
5/5
TrustpilotExcellent service from Joyce
Joyce was very friendly and informative, we only went to see one apartment but she took the time to show us a few others which was very helpful.
Agent replied · 24 October 2024
Thank you for taking the time to leave such a great review, we're delighted you had a great experience with Joyce.
5/5
TrustpilotTowerlands Park
We have recently bought a new home from Dandara on the Towerlands Park site and everything has been great from the very start. The service from both the team in the sales office and the site team has been brilliant. As first time buyers we had expected it to be a really daunting prospect but from the very first appointment we’ve had nothing but the best in terms of service and support. Jo and Catherine were great at going through everything with us, providing updates on the house and answering any questions that we had. The home demonstration with our site manager Adrian was really good and he’s been great ever since. Always just a call or message away if anything is needed. Ray has also popped in a few times to check on us and has always been really helpful too. Big thanks to the whole team and definitely we would strongly recommend!
Agent replied · 24 October 2024
We're delighted to hear you're so happy in your new Dandara home, we're sure you will be for many years to come. The team will be thrilled with your feedback, thank you for taking the time to leave such a lovely review.
5/5
TrustpilotVisit to the sales office
We had a nice experience at the sales office and with the show home tour. Alanna was very detailed with her answers to all our questions and provided insights to other things we did not consider. The visit helps to shape our decision quality for a new home going forward.
Agent replied · 24 October 2024
Thank you for taking the time to leave such a great review, we're delighted you had a great experience with Alanna.
5/5
TrustpilotPleasant experience
During our first visit to the sales office, subsequent appointment and email exchanges, the sales team (particularly Yasmine and Rebecca) have been performed professionally and demonstrated their care to the customers. Rebecca gives us duly updates, knowledgeable, provides quick response and explains in details all queries we have.She makes us feel satisfactory so far in the journey and has done an excellent job.Look forward to have our high quality home completed.
Agent replied · 24 October 2024
Thank you for taking the time to leave such a great review, we're delighted you had a great experience with Rebecca and Yasmine.
5/5
TrustpilotMy partner and I have been looking for…
My partner and I have been looking for our dream home before the new stamp duty comes into place. Dandara had the perfect house advertised on right move and we couldn’t jump at the opportunity. They had a deposit contribution offer when we purchased the house. Our agent Rebecca has been a star from the first moment we met her. She gives us updates as they come, very knowledgeable and knows exactly how to treat customers as they make the most important decision of their lives.She’s very invested in ensuring the customer journey is as smooth as possible and has done an excellent job so far while our house is being built.I can’t wait for the house to be completed. Thank you Dandara.
Agent replied · 24 October 2024
Congratulations on securing your new Dandara home! Thank you for taking the time to leave such a great review, Rebecca will be so pleased with your feedback.
5/5
TrustpilotAnswered all my queries
I visited Abotts place, Wavendon today to discuss about new house which we are interested and very with the information provided.Rebecca was very patient and knowledgeable. She has explained details, process and answered all the questions I had.
Agent replied · 24 October 2024
Thank you for leaving such a great review, we're delighted you had such a great experience with Rebecca, we hope to welcome you back soon.
1/5
TrustpilotFurther to my previous review- damp
Further to my previous review- damp, mould, etc... Email from Dandara 13th AUGUST stating someone would attend re issues earliest 12th SEPTEMBER. Yesterday 12th September phone call at 9am cancelling this appt that I'd waited a month for as operative was POORLY. Assured Amy! would be in touch directly to rebook. Not heard diddly squat, not even a courtesy email. Mould is now up the stairs- AVOID THESE COWBOYS. ONCE THEY HAVE YOUR MONEY THEY TREAT YOU LIKE DIRT. I despise these so called replies- they mean nothing. All I have received from 'Amy' today are 2 emails that 'recall' emails...I have no idea what that means? All I have received are previous emails stating 'Amy Wells would like to recall the message' Absolute charlatans. AVOID THIS COMPANY LIKE THE PLAGUE. INREPONSE TO THEIR WHOLLY INADEQUATE REPLY THAT JUST TICKS THEIR REPLY IN 48 HRS GUFFAmazing reply- so a company the size of Dandara has ONE person who deals with post move in problems, you wait a month to see him, then are cancelled on the day as he's unwell and there is no one else in the whole company who can fill in- SPEAKS VOLUMES ABOUT THEIR AFTERSALES. DO NOT TRUST THEIR SALES PEOPLE, WHO ARE LIARS ON COMMISSION AND WOULD SELL THEIR GRANDMAS IF IT PAID THEM - MOST IMPORTANTLY DO NOT BUY THEIR SHODDY, MOULD-INFESTED HOUSES. 4 STAR BUILDER- IT'S CORRUPT. WHO'S GETTING BACKHANDERS HERE? WORSE MISTAKE OF MY LIFE. THIS WAS A DOWNSIZE MOVE AND I RUE THE DAY I EVER PUT MY TRUST IN DANDARA- ABSOLUTE AND UTTER CHARLATANS.
Agent replied · 30 August 2024
Thank you for your feedback, we’re sorry to hear you’re not happy with the service you have received. We understand the team has been in touch to provide further updates and clarity on how any issues will be rectified moving forward.
5/5
TrustpilotI always get a good & quick response…
I always get a good & quick response from the Dandara Team. They assist & help me everytime I go to them. The team has always been there for me whenever needed and sort out all queries and requests.
5/5
TrustpilotRented with dandara for years always…
Rented with dandara for years always dealt with Brendan McGill, brilliant guy always professional and great communication! highly recommend!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Dandara Wales and West Limited
Which Dandara Wales and West Limited office has the most reviews?
Cardiff has the most, with 266 reviews rated 4.8 out of 5, followed by Carmarthenshire with 5.
Where are the Dandara Wales and West Limited offices?
The two Dandara Wales and West Limited offices, by town:
- Cardiff: Pontprennau, Cardiff, CF3 6YJ
- Carmarthenshire: Heol Carwe Isaf, Trimsaran, Kidwelly, Carmarthenshire, SA17 4DE
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