Dandara Eastern estate agents in Braintree and Elsenham

★★★★★ 5/5

Trustpilot

Well a massive thank you to Brendan…

Well a massive thank you to Brendan McGill and his team as always been so professional and absolutely so down to earth and easy to deal with hope they know how grateful and appreciative I am he has always been so helpful and kind and could never thank him and his team at Dandara leggings for all there help in finding me a property I have dealt with Brendan and his team for quite a few years now and can only say thank you for your help and kindness cheers guys

Cathal · 2 March 2022 · Dandara Eastern Braintree

★★★★★ 5/5

Trustpilot

Our sales experience so far

The experience so far has been an extremely easy one. Carmella our sales advisor has kept us up to date throughout the process and is always available to help with any questions we have. We are excited to complete the rest of our sales journey.

Tori · 27 February 2022 · Dandara Eastern Braintree

★★★★★ 5/5

Trustpilot

The highest level of professionalism and care

I’ve recently secured a rental at Westmount and from start to finish Brendan was fantastic. From answering my plethora of questions, to shepherding me through the process, nothing was too much. And all done with an impeccably high level of professionalism and care.

Rich · 23 February 2022 · Dandara Eastern Braintree

★★★★★ 5/5

Trustpilot

Amazing agency

I rented a westmount apartment with Dandara. Terri and Brendan were always polite, efficient and helpful. I have rented properties with agencies but the team at Dandara made the move in / out process as smooth as possible, providing references for my future landlord. They were also attentive for the duration of my tennancy.

Amara · 20 February 2022 · Dandara Eastern Braintree

★★★★★ 5/5

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Eskbank Gardens

We have reserved a new house at Eskbank Gardens. The sale is dependant on us completing the sale of our house in France which has been going on far longer than it should and Dandara threw us a lifeline by being so amazingly flexible with us. We would give them 10 stars for that if we could. With regards to the buying process Warren from the Eskbank site has been amazing, so many thanks to him for his extremely friendly approach. Alison has also been amazingly helpful, so our thanks go out to both of them.

Barry · 17 February 2022 · Dandara Eastern Braintree

★★★★★ 5/5

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Shawfair - Carmela McFarlane

Shawfair - Carmela was very helpful, super friendly and attentive to all our needs when picking our first home! Answered all our questions with a smile on her face and communication from start to finish was amazing

MG · 17 February 2022 · Dandara Eastern Braintree

★★★★★ 5/5

Trustpilot

Carmela at shawfair

Carmela has been an absolute diamond from the first moment we spoke to her. Make us feel so at ease and comfortable. Very overwhelming process but Carmela just made it all so easy for us and stress free. Nothing ever feels rushed or a problem, even with my 1000 questions each time we see her!

Gemma · 14 February 2022 · Dandara Eastern Braintree

★★★★★ 5/5

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Samantha came in to do a condition…

Samantha came in to do a condition report, she was kind, quick and polite. Sent me the report for my reference within hours of viewing our flat and assured me that our concerns of any maintenance issues would be addressed asap

Megan · 14 February 2022 · Dandara Eastern Braintree

★★★★★ 5/5

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Always responsive and helpful

Rating only, no written review.

Nichola · 14 February 2022 · Dandara Eastern Braintree

★★★★★ 5/5

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Eskbank Gardens

Have recently reserved a new build at Eskbank Gardens and the process has been very smooth. Warren has been extremely helpful, knowledgeable and quick to respond to my enquiries. Would recommend.

Stephen · 14 February 2022 · Dandara Eastern Braintree

★★★★★ 5/5

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Carmela McFarlane

We are first time buyers with Dandara and they have been great so far. Carmela at Shawfair has been so helpful and great at communicating with us, she has made the process so much easier!

Cara · 13 February 2022 · Dandara Eastern Braintree

★★★★★ 5/5

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Brendan McGill was an absolute star…

Brendan McGill was an absolute star when we rented out a flat at Castle Quay, nothing was too much trouble for Brendan, he always ensured that we were kept informed and our tenants were happy.

Heidi · 9 February 2022 · Dandara Eastern Braintree

★★★★★ 5/5

Trustpilot

I have been a tenant for a number of…

I have been a tenant for a number of years and Terri and the team have been amazing, Always there to help and able to correct problems within a short space of time. Highly recommended.

Chris · 8 February 2022 · Dandara Eastern Braintree

★★★★★ 5/5

Trustpilot

Excellent service

I rented an apartment for eleven years and have always had an excellent service from the Dandara team, in particular Brendan McGill, who was always so friendly, helpful, and professional, and nothing was ever too much trouble. Everything was always dealt with so promptly and efficiently, and I was always informed about any changes. I would highly recommend Dandara who have provided an outstanding service. Thank you so much for everything.

Kerry · 8 February 2022 · Dandara Eastern Braintree

★★★★★ 5/5

Trustpilot

Fantastic service provided by the…

Fantastic service provided by the Dandara team. I rented an apartment for 3 years and I felt very well looked after.

Geoff · 7 February 2022 · Dandara Eastern Braintree

★★★★★ 5/5

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Brendan McGill - excellent service

Excellent and very quick service from Brendan from start to finish renewing my lease - highly recommend!

Carmel · 7 February 2022 · Dandara Eastern Braintree

★★★★★ 5/5

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Brendan McGill letting manager is…

Brendan McGill letting manager is professional, responsive and always has tenants best interest at the forefront of his communication. I am extremely happy with the service that Brendan has provided for his landlords. He is a warm, kind and very funny individual whom I trust to make the best decisions in collaboration with my landlord. Thank you for ever you have done for me Brendan. You are an absolute asset to Dandara and they are very privileged to have you on their Team!

Mhairi · 31 January 2022 · Dandara Eastern Braintree

★★★★★ 5/5

Trustpilot

So far, so great!

So far, so great! We put down a reservation fee in November 2021 at Dandara, Shawfair near Edinburgh and so far our experience of Dandara's customer service has been excellent. We first met Carmela at the show house and she couldn't have been more attentive, she did everything to understand our needs during the visit. She was also very patient with our little toddler! We have been in constant contact with Carmela while working on our choices for kitchens, tiling and other elements. Carmela has been very patient and very quick to respond to our questions. We recently met with the Site Manager Kyle who was well informed and knowledgeable. Every time we visit the sales house the team give us a warm welcome and they are very reassuring about the whole process. So far, so great and I will write another review once we have moved into our new home.

Eimear · 17 January 2022 · Dandara Eastern Braintree

★★★★★ 2/5

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Sycamores in Bearsted - Still Having Issues

Having moved into our new house over four months ago, I wish we could say we were completely happy, but we’d be lying.Positives first. The house itself is beautiful and we’re really happy to be here. It’s well designed, well proportioned, and the overall finish and location are very good. Becky and the sales team at the start were brilliant, and everyone we’ve dealt with since have been very friendly and courteous throughout.But we’ve had major issues, some of which are still unresolved. When we first moved in, within a few days we had a leaking shower in an en-suite which caused a damp patch on the ceiling below. The leak itself was eventually resolved, but it was a painful process and there are still knock on effects that haven’t been dealt with. It actually ended up being three separate leaks in the master en-suite alone (that we’re aware of). We still have dark damp patches in the grout of the tiled floor which means that water is probably still trapped underneath, and the floor will probably need to be taken up and redone.We also had a nightmare with the front window of the master bedroom where water would literally pour in when it rained heavily. Again, this has now been resolved, though it took weeks of stress and disruption.Other issues have included major redecoration work to redo the downstairs ceilings as they were really rough before, which resulted in lots of mess and disruption, as well as many other smaller issues.There were times before Christmas when my wife and I would joke about how many trades we would have coming into the house to fix problems in a given week. When I say we joked, we certainly weren’t laughing. We were trying to live around it and I don’t know what we would have done if I wasn’t still working from home.Four months on, and our snagging list is over fifty items, and those are just the ones that have been rectified - we’re still having to chase for other items to be complete, including poor exterior brickwork, scratched shower glass and issues with the front door. When we first moved in, we spoke to other residents in the same development who said they had had similar issues. One of the residents said that, after four months, he finally had everything resolved. We thought he had just had a bad experience, but it feels like this is the norm.As alluded to above, the worst part is the constant chasing. Sue from customer care is lovely, really friendly and it’s not her fault, but overall Dandara’s customer care has, in my opinion, been terrible. Weeks and weeks go by and you have to constantly email and phone them. You hardly ever get a response from them and we’re basically having to project manage outstanding issues ourselves on a house that cost a LOT of money and should have been finished to a much better standard in the first place.We’d never bought a new build before but we’d heard that they can be prone to problems and issues afterwards, and from speaking to other people, Dandara certainly have a better reputation than some of the other bigger name house builders, but what should have been an amazing experience for us has just been tainted by things that should have been done a lot better when the house was being built, combined with a complete lack of proactive customer care afterwards. The saddest part is that we’ve had so much stress and disruption over months, but we’ve not had anything in the way of a proper apology, any kind of gesture of goodwill, or just any kind of ownership by Dandara or proper recognition that things should have been done better at the start. It still doesn't feel like there's an end is sight, or that anyone at Dandara is even taking our issues seriously.

Rich · 17 January 2022 · Dandara Eastern Braintree

★★★★★ 5/5

Trustpilot

Rental apartment

I would like to congratulate the team on the Lettings department of Dandara. I recently took on the tenancy of a new apartment through Dandara Lettings for one year. From taking on the tenancy to vacating, the Dandara team were professional and ever helpful. In particular Terri Boothe was stand out efficient and made the cessation of the tenancy easy and painless.Well done Dandara.

Vic · 16 January 2022 · Dandara Eastern Braintree

★★★★★ 5/5

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Good experience with Novo!!

We recently bought a house at Drayton by Novo Dandara. We are extremely happy with our new house. Special mention to the marketing advisors here Ms. Tracy and Ms. VelThey are very really nice and very prompt about updating various stages of our house purchase.After sale service is good so far.

Rinu · 13 January 2022 · Dandara Eastern Braintree

★★★★★ 5/5

Trustpilot

Happy Customer

Hi we moved in to our new house in North Berwick a few days ago built by Dandara. I am very happy with the service we have received. The house is amazing. Nicky has being outstanding and allwsys on the other end of the phone. The work man on site have being very helpful. Here's to many years living in our house.A very happy Kerr Family

Karen · 11 January 2022 · Dandara Eastern Braintree

★★★★★ 5/5

Trustpilot

Excellent service from start to finish…

Excellent service from start to finish from the New River View team in Winchmore Hill. It’s been 5 weeks since I moved to my new flat and both the sales and maintenance teams went that extra mile to help me with any minor issues that were raised. I want to thank Sarah, Chad, Bobby and Konstantin for the excellent service they have provided.

Petros · 3 January 2022 · Dandara Eastern Braintree

★★★★★ 4/5

Trustpilot

Barley Brae North Berwick

It is almost a year since we reserved our plot for The Maple at Barley Brae. It has been an experience having now moved in to our beautiful new home on 5 November.Given the problems with Covid, supplies of building materials and staff levels our entry date was put back from June and we did not receive our keys until 5 November. This was a "nightmare" for us having moved out of our previous property at the end of April. This delay caused some fraught phone conversations with myself and Nicky at Barley Brae! The only advantage was that we bought this house at the agreed purchase price as r December 2020 which definitely worked in our favour.Nicky had advised that given the build timescales she had chosen some of the internal finishes, namely tiles, colour of kitchen, worktops etc. I would have to say that Nicky's choices were fantastic as we are delighted with her choices. In the run up to obtaining the keys Nick kept us up to date with any issues, procedures etc which was very much appreciated. Nicky definitely takes ownership of the process and was very helpful up to and including the moving in process.On moving in inevitively there were snagging issues and at this stage we were handed over to the Site Manager Alasdair and his deputy Edyta. Both have been extremely helpful in sorting the snagging issues and there has been no problems in agreeing any remedial action to be taken to resolve any issues. Both Alasdair and Edyta are literally "on site" and are both very helpful in any issues we have had to sort. Our "snagger" Piotr has bee fantastic and can turn his hand to all trades.Having been in out previous house for 30+ years we were wary about this move but despite all the issues from covid, time delays etc we are delighted with our new home and the quality in the finished home is excellent. I would definitely recommend a Dandara home to anyone who is considering buying one, despite delays etc!!

Les · 22 December 2021 · Dandara Eastern Braintree