Dandara Eastern estate agents in Braintree and Elsenham

★★★★★ 5/5

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We would like to thank Alanna Cooper…

We would like to thank Alanna Cooper from Dandara, Aberdeen for all the fantastic work she’s done for us. Alanna is an absolute ray of sunshine, she’s highly professional, efficient and friendly. Alanna made the entire process enjoyable and it was a very positive experience for us. Thank you for introducing us to our dream home Alanna and for going the extra mile for us on every step of our buying journey. We could not have done this without you and we are so grateful for your assistance, patience and expertise. We wish you the very best always. Best wishes, Russell and Lisa Gomes.

Lisa · 22 April 2022 · Dandara Eastern Braintree

★★★★★ 5/5

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Great service received from Dandara and…

Great service received from Dandara and Brendan when renting a property with them . Very helpful, approachable and professional. Many thanks .

Zoe · 12 April 2022 · Dandara Eastern Braintree

★★★★★ 5/5

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Purchase experience

The purchase experience is really fast and comfortable. The whole process was finished within one month. The house quality is really good and the environment around the property is also quite wonderful. Looking forward to moving to my new property as soon as possible.

Ricky · 11 April 2022 · Dandara Eastern Braintree

★★★★★ 5/5

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Thanks Andrea

Thanks Andrea, you were very helpful to us and the maple showhome at hazel wood was very nice

Shaun · 10 April 2022 · Dandara Eastern Braintree

★★★★★ 5/5

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Thank you Andrea !

We would like to say a big thank you to Andrea for her very warm welcome when visiting the Maple show home at Dandara. Andrea was extremely knowledgeable and enthusiastic about Dandara and their developments, which provided us in confidence moving forward with them!

Duncan · 9 April 2022 · Dandara Eastern Braintree

★★★★★ 5/5

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Samantha I want to thank you very much

Samantha I want to thank you very much. You have done an awesome job today.

Jose · 8 April 2022 · Dandara Eastern Braintree

★★★★★ 5/5

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1887 Tunbridge Wells

I visited their 1887 site in the Pantiles and was shown around one of their mews plots by Jess. I was given excellent insight and background information on the site which really helped me envisage living there. Would really recommend going to have a look even if you aren’t planning to move as you might just be inspired by their excellent sales team!

Malcolm · 7 April 2022 · Dandara Eastern Braintree

★★★★★ 5/5

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The Dandara Rentals Team. Can’t recommend them highly enough.

The Dandara Rentals Team are professional and attentive. They are ahead of the game and take the headache out of being a Landlord.

Peter · 7 April 2022 · Dandara Eastern Braintree

★★★★★ 5/5

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Brendan has been helping me with…

Brendan has been helping me with lettings for a number of years. He is always unfailingly efficient and polite, very punctual and nothing seems too much trouble.

Harriet · 7 April 2022 · Dandara Eastern Braintree

★★★★★ 5/5

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Sale of a property managed by Dandara

Sale of a property managed by Dandara, was successfully achieved, professionally on time and with good communication.

Duncan · 7 April 2022 · Dandara Eastern Braintree

★★★★★ 5/5

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Excellent service

Excellent service. Very pleasant people and easy to work with.

Dylan · 7 April 2022 · Dandara Eastern Braintree

★★★★★ 5/5

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Responsive and fast

Bendan is a very helpful and responsive agent. He was fast and gives well versed instructions to all the matters that needs to be looked at.He guided me through and through for the needed documents up to the payment of the deposits

Adrian · 7 April 2022 · Dandara Eastern Braintree

★★★★★ 5/5

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Good process

Overall, the process was great. Brendan was on time for the viewings, very communicative and answered any questions that we had. Once everything was given through it really was a painless process.Brendan is definitely very professional, and helped us to get access to take measurements etc.

Vanessa · 7 April 2022 · Dandara Eastern Braintree

★★★★★ 5/5

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An excellent company Dandara , and in particular one representative was a cut above the rest. His name Chad Goldsmith.

Dandara is a good, honest, reliable and trustworthy company. Nothing is concealed , and if there is room for clarification they will always come forward to assist, with no hidden agendas . On the other hand, customers also need to be seen as genuine and cooperative after all in life it’s a two way traffic, and cooperation on both parties is of the essence.Chad Goldsmith, was particularly helpful to customers, yet remained totally committed to the rules and regulations set down the company. A most pleasant , articulate, committed, trustworthy and reliable member of staff working for Dandara. He is always open to helping those in need, and nothing is too much trouble. Above all , he is extremely patient , an asset in a person, is polite and courteous too.Keith. A. Danvers-Colquhoun.Wednesday 6 April 2022.

Mr · 7 April 2022 · Dandara Eastern Braintree

★★★★★ 5/5

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Top job from lettings staff

Dandara Lettings have looked after my property for around 8 years, and have done it very well. They are always on top of what's happening, keep me in the loop, and action whatever we agree needs to be done quickly and efficiently. Can't ask for more.

Peter · 6 April 2022 · Dandara Eastern Braintree

★★★★★ 5/5

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Ex Tennant of dandara lettings.

Ex Tennant of dandara lettings.Very professional company and great communication with themI would definitely let from dandara again

Tony · 6 April 2022 · Dandara Eastern Braintree

★★★★★ 5/5

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A high percentage of the time the…

A high percentage of the time the people I have engaged with at Dandara have been most helpful and considerate for my situation and have looked at resolving any issues promptly. A well run team that are courteous, acknowledging and polite.

Derek · 6 April 2022 · Dandara Eastern Braintree

★★★★★ 5/5

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Pleasant Visit!

Pleasant Visit!Becky was really welcoming, informative and detailed.Very impressed!!!

Dee · 6 April 2022 · Dandara Eastern Braintree

★★★★★ 5/5

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The Jersey Team

Just wanted to pass on my thanks to the Jersey team at Spectrum House. Terri, Clair and Brendan do an amazing job and nothing is ever too much trouble. Their knowledge and availability to deal with the simplest to the most difficult of questions is second to none and I thank all three for the continued support. Kind regardsSeb

Mr · 5 April 2022 · Dandara Eastern Braintree

★★★★★ 5/5

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Really helpful staff in the Property…

Really helpful staff in the Property Rentals Team in Jersey.

Joanna · 4 April 2022 · Dandara Eastern Braintree

★★★★★ 5/5

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Long term tenant

I have lived in two flats at Spectrum and one at Fourteen Gloucester and can't praise the helpfulness I received from Brendon McGill. He was always on hand to answer questions and sorted out any issues that arose. I would not hesitate to contact Brendon again in the future.

Cheryl · 4 April 2022 · Dandara Eastern Braintree

★★★★★ 5/5

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Lovely visit!

Lovely visit!I visited St Michaels Park over the weekend and well, it is stunning. What a great sales team you have over there, very informative and welcoming. Me and my partner were first interested in the Upnor house type but have unfortunately missed out as they are all reserved, and I'm not surprised! Lovely layout on a beautiful site, but I was just too late. Wish the team all the best and everyone who purchases on the site as it just looks wonderful. I will definitely keep my eye out for more dandara developments in the area!

Anonymous · 4 April 2022 · Dandara Eastern Braintree

★★★★★ 1/5

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Poor Customer Service

In late 2021 we decided to purchase a house on the St Michaels Park development and made contact with Kelly, the sales rep on site. This should have been an indicator of things to come. Kelly was always impossible to get hold of and never returned our calls.Our original plan was to put our house on the market, but we didn’t want to do it without knowing when the new house would be ready. After a lot of chasing, Kelly finally gave us the completion date in Feb 2022 and suggested we use Assisted Move. Another sign of things to come was Kelly getting the price of the house wrong. Surely an essential part of the job?We were told that we would have four weeks to sell and then there would be a review. The New Homes Group were instructed by Dandara to sell our home and, after they made contact, ensured our credentials and organised valuations our house went onto the market a week later.Three and a half weeks after that, Kelly contacted us to let us know that we had until the following Monday to sell or our reservation would be terminated. Whilst this came as no great surprise, we were disappointed at the lack of a review that we had been told would come first. Kelly explained to us that there was no negotiation to be had around this and that Monday would be our final day of marketing.Later that day, the New Homes Group telephoned us with the news that they were terminating our reservation with immediate effect. This, obviously, came as a great surprise! I telephoned Kelly to ask about this and was told categorically, by her, that the New Homes Group were wrong. Kelly explained that she would call them to sort it out and then call me back. I heard nothing more and received no call back.The following day I received a call from one of the estate agents appointed by the New Homes Group to let us know they had been instructed to remove our house from the market immediately.I telephoned Kelly who expressed great remorse in our situation, but blamed her Head Office for the decision and the actions taken. No apology for (again) not calling me back, no apology for her giving the incorrect date (twice) of the termination of our marketing and no apology for us having to hear the news from an estate agent rather than her.I have had a small email exchange with Kelly since the above, but still no apology or explanation as to why we were only given three and a half weeks of marketing or why she was telling us that we had until the following Monday even after the New Homes Group were telling us differently. I have also emailed her manager, but am yet to receive a reply.Whilst I appreciate that nothing is ever set in stone with house purchases we feel particularly aggrieved that the ‘review’ never materialised and that our marketing was cancelled with no notice despite being told twice by Kelly that it was due to finish five days later. It was also very disappointing that Kelly didn’t have the courage to call us back with the news that she was wrong and left us to find out from one of the estate agents.For a company that supposedly prides itself in customer satisfaction, I strongly feel they have let themselves down on this occasion.

Paul · 3 April 2022 · Dandara Eastern Braintree

★★★★★ 5/5

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Grandhome Development Aberdeen

Susan at Grandhome development has been a huge help from start to finish and we could not be happier. We are delighted with our home and the service.

Erinna · 1 April 2022 · Dandara Eastern Braintree