Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 4/5
TrustpilotGreat communication and assistance but a lot of paperwork
We got constant detailed communications and assistance through out the whole process from viewing till we moved in which was really helpful. Was just annoyed with some of the requests especially for a scanned copy of ID, well the purpose of the ID is just for identification and shouldn’t really matter what format scanned, picture or anything as long it’s clear to see the details. The paperwork seems just quite a lot and cumbersome for a rental process. I would think the key element is the ability for the tenant to pay rentals.
Jotham · 29 February 2024 · Dandara Eastern Braintree
Agent replied · 12 June 2024
Thank you for leaving a review and we are sorry to hear of your frustrations with the paperwork side of things. We require a true copy of the original document before proceeding with any rental agreement. Thanks again for the review and we’re sure you’ll be very happy in your new home.
★★★★★ 5/5
TrustpilotDandara viewing at Oakwood,Spencers Wood,Berkshire
Visited this site to explore the new houses on offer.We were greeted by Val who dealt with all our queries in a friendly and professional manner.Val showed us around two show houses,which were extremely well presented and went into detail about the differences in these.She also explained what was included or extra in the houses.For example : Flooring (various options),white goods,electric/gas cookers.Val concluded by going through the brochure,price list and time scales.Val is an asset to the company.
Barbara · 28 February 2024 · Dandara Eastern Braintree
Agent replied · 12 June 2024
Thank you so much for leaving such a wonderful review, Val will be so pleased with your comments.
★★★★★ 5/5
TrustpilotGreat sales service
Great sales service. Good quality product and customer support.
Karen · 28 February 2024 · Dandara Eastern Braintree
Agent replied · 12 June 2024
Thank you so much for leaving such a great review!
★★★★★ 5/5
TrustpilotHappy with my experience with Brendan
Happy with my experience with Brendan, he was understanding of delays due to personal situations and his communication is always professional and clear in what he requires.
Naomi · 26 February 2024 · Dandara Eastern Braintree
Agent replied · 12 June 2024
Thank you so much for leaving such a wonderful review, Brendan will be so pleased with your comments.
★★★★★ 5/5
TrustpilotGreat customer service from Brendan
I have had nothing but positive experience with securing my flat. I was dealing with Brendan and he was efficient and helpful. He always got back to me quickly with any queries. He went the extra mile to help me get the perfect home I was after. Thank you Brendan!
Zanna · 26 February 2024 · Dandara Eastern Braintree
Agent replied · 12 June 2024
Thank you so much for your great review, Brendan will be delighted with your feedback.
★★★★★ 5/5
TrustpilotAwsome service as always
Renewing my lease through Dandara. Made so easy and efficient. Always an amazing service from them.
Edward · 23 February 2024 · Dandara Eastern Braintree
Agent replied · 12 June 2024
That's great to hear and thank you for leaving such a fantastic review.
★★★★★ 5/5
TrustpilotPolite and friendly sales team
Polite and friendly sales team. Made the purchase of a property in a different geographical location less stressful through their communication throughout. Further, the site foreman (charlie) who did the home demo explained processes and technical details in a way that I/ those without a construction background could easily digest and understand.
Danielle · 22 February 2024 · Dandara Eastern Braintree
Agent replied · 12 June 2024
Many congratulations on your new Dandara home, we're sure you'll be very happy there! Thank you so much for leaving such a wonderful review, the team will be delighted with your comments.
★★★★★ 1/5
TrustpilotPoor quality homes.
Poor quality homes.Basic heating system, expensive to run. No thought for the potential tenants or home owners.
James · 22 February 2024 · Dandara Eastern Braintree
Agent replied · 12 June 2024
Thank you for your review. We are sorry to hear that you're not happy with your property. Our homes comply with the building regulations that are current at the time of construction and we care deeply about ensuring our customers enjoy the highest quality homes and service from us. So, to help us deal with your complaint, please contact the relevant regional Customer Care team.
★★★★★ 5/5
TrustpilotReview of Dandara
Dandara have looked after my apartment for many years (since 2016) and I’ve been super happy. I bought it as an investment purchase and they’ve looked after it from the get go, finding tenants and then managing the relationship with those tenants going forward. They do a great job looking after me as a landlord as well as keeping the tenants best interests and rights at the heart of what they do. They are honest, fair and efficient.
Westmount · 20 February 2024 · Dandara Eastern Braintree
Agent replied · 12 June 2024
Thank you so much for your great review, we're delighted you're pleased with everything.
★★★★★ 5/5
TrustpilotSales Process
We have put an ‘early reservation’ down on a plot, so far we have found the viewing processing, plot selection and the professionalism of the sales staff (Bradley in particular). So far so good!The show homes are beautifully dressed and those that we have seen are all well built. The development is well laid out and the timescales for delivery seem to be sensible.
Richard · 19 February 2024 · Dandara Eastern Braintree
Agent replied · 25 October 2024
Thank you for leaving such a great review, we're delighted you've had such a great experience. Many congratulations on your new Dandara home, we're sure you'll be very happy there!
★★★★★ 5/5
TrustpilotSales Process
We have put an ‘early reservation’ down on a plot, so far we have found the viewing processing, plot selection and the professionalism of the sales staff (Bradley in particular). So far so good!The show homes are beautifully dressed and those that we have seen are all well built. The development is well laid out and the timescales for delivery seem to be sensible.
Mr · 19 February 2024 · Dandara Eastern Braintree
Agent replied · 12 June 2024
Thank you for leaving such a great review, we're delighted you've had such a great experience. Many congratulations on your new Dandara home, we're sure you'll be very happy there!
★★★★★ 5/5
TrustpilotGreat Service
Great ServiceWe have been fortunate to have Samantha and her team as our letting agents at our Dandara property for a number of years now. We have been impressed throughout by their professional and friendly service. It is always a pleasure dealing with them as any repair work required is organised quickly and efficently.
Mrs · 18 February 2024 · Dandara Eastern Braintree
Agent replied · 12 June 2024
Thank you so much for leaving such a great review, Samantha and the team will be delighted with your comments.
★★★★★ 5/5
Trustpilot10/10 for Dandara as rental management
My apartment was lovely; privately owned with rental managed by Dandara who were very responsive and helpful. Everything was in good condition. When there was anything that needed servicing they arranged repair or replacement promptly with the owner. I had a trouble and stress free residence. I only left because of relocation. Give Dandara 10/10
Helen · 16 February 2024 · Dandara Eastern Braintree
Agent replied · 12 June 2024
That's great to hear and thank you for the great review.
★★★★★ 5/5
TrustpilotGreat service
The lettings team at Dandara, in particular our primary contact Samantha has provided us with excellent and friendly service for over 5 years now. We always feel informed and confident that our property is being monitored and maintained well. Thank you for great service Samantha and Dandara
SC · 15 February 2024 · Dandara Eastern Braintree
Agent replied · 12 June 2024
Thank you so much for leaving such a great review, Samantha and the team will be delighted with your comments.
★★★★★ 5/5
TrustpilotBrilliant Service
Brendan was responsive and attentive and made sure the rental documents were put through quickly. Would totally recommend Dandara to friends who are looking to rent.
Michelle · 15 February 2024 · Dandara Eastern Braintree
Agent replied · 12 June 2024
Thank you for your great feedback on Brendan and the team.
★★★★★ 5/5
TrustpilotDandara Jersey's Professional Rentals Property Department
During my recent review of Dandara Lettings Jersey, I was particularly remiss in failing to mention and sing the praises of Samantha Patocka, Rentals Property Inspector, who has provided me and my tenants with excellent, essential. professional service for many years. She provides regular inspections of the properties, organises essential statutory electrical testing and certification, attends to all maintenance problems and organises annual maintenance for the windows, doors, fan filters and hot water cylinder. Both landlords and tenants are blessed to enjoy the dedicated and professional services that Samantha provides year in year out. Thank you.
Geoffrey · 15 February 2024 · Dandara Eastern Braintree
Agent replied · 12 June 2024
Thank you for taking the time to leave such a great review about Samantha. We're pleased you're happy with the service the team provides.
★★★★★ 5/5
TrustpilotOur current involvement with Dandara…
Our current involvement with Dandara has been exceptional. They have consistently been proactive and making the process to date massively positive. We found our dream area in Leicestershire years ago but never imagined the village would have the addition of a new site like the one currently being developed and built by Dandara. We were overjoyed. This small site remains sympathetic to the beautiful village and a great addition to the area. Dandara just look after you. You feel that they care. We have been brilliantly looked after by the sales team at Wymeswold. Bradley has been fantastic. His customer care and attention to detail in guiding us to the right property for us has been outstanding. This will be our first property move in over 30 years. We feel reassured and confident with the decision we have made. Thanks Dandara.
A · 14 February 2024 · Dandara Eastern Braintree
Agent replied · 12 June 2024
We're delighted with your review, thank you for taking the time to write it. We're sure you'll be happy in your new home in your dream location.
★★★★★ 1/5
TrustpilotAbsolutely disrespectful and shocking…
Absolutely disrespectful and shocking developer who doesn't respect people around at all. Nothing but entitled bullies like when they threatened East Didsbury and won appeal against council. Typical bullies just to get their way. No one else matters. No Community No environment only Wonderful Dandara.
NEM · 14 February 2024 · Dandara Eastern Braintree
Agent replied · 12 June 2024
We're sorry to read your comments, which we have passed onto our colleagues at Dandara Living.
★★★★★ 5/5
TrustpilotProactive and communicative
Dandara lettings has been looking after my property for many years. We have had no voids in that time: they are always on top of the issues and communicate quickly and efficiently with both landlord and tenant. Recommended.
Paul · 14 February 2024 · Dandara Eastern Braintree
Agent replied · 12 June 2024
Many thanks for your great review.
★★★★★ 1/5
TrustpilotHalf completed jobs and broken promises
In terms of the house build we are satisfied just.. .. However the surrounding areas of the estate have been left and uncompleted at the Buntingford keepers chase Estate. We have a park that is unsafe for children to use. When I mean park I actually mean a pile of mud that they have plunked a slide on top of.Other areas that have just not been completed around the estate not to mention the front of the estate where they have grassed half the entrance and left the rest as weeds. Many things were promised such as noise barriers which was part of the planning application but yet they have somehow managed to wangle their way out of that too.Whenever you try to call customer service it's oh I will look into that and nothing never gets done. Quite frankly regretting the decision to move into a dandara property if my children can't even play safely outside the front of their house.
Paige · 13 February 2024 · Dandara Eastern Braintree
Agent replied · 12 June 2024
Thank you for your review. We value all feedback but are sorry to hear that you're not happy with the surrounding areas. The public area (LAP, local area of play) was implemented in line with the approved planning drawings and signed off post installation by a third party accredited company. The external areas on phase one are maintained by Premier Estates, however a number of areas could not be completed until the compound area had been vacated. Now that they have vacated we are liaising with the groundworker to schedule in the completion of all outstanding on site works with a view to start works in the Spring.We remain committed to delivering and installing the acoustic fencing as soon as agreement can be reached with Hertfordshire Highways in terms of the position and specification of fencing that they will accept, this is due to the fact that fencing is to be erected on highway land and as such cannot be completed without highways consent. Monthly meetings are scheduled with highways to encourage them to resolve this issue as quickly as possible.
★★★★★ 5/5
TrustpilotDandara Lettings provides a complete Management Service
Dandara Lettings in Jersey is a very professional organisation and provides a one stop Management Service for Landlords & Tenants. The Lettings Team comprising Clair Lumley, Brendan McGill & Terri Booth have provided me with outstanding and excellent service for over six years. I would strongly recommend them to any prospective landlord & tenant who has purchased or plans to rent a Dandara built property in Jersey
Geoffrey · 12 February 2024 · Dandara Eastern Braintree
Agent replied · 12 June 2024
Thank you for your feedback on the team, they will be delighted with your comments.
★★★★★ 5/5
TrustpilotAlanna
Alanna , Hazelwood Aberdeen was very friendly and informative about the new homes and up n coming developments. Alanna made us so welcome. The show home is beautiful. We are looking to down size so waiting for the next phase to be released for 3 bedroom properties. Alana is going to keep in contact with development.Thank you !
Ann · 11 February 2024 · Dandara Eastern Braintree
Agent replied · 12 June 2024
Thank you for leaving such a great review about Alanna. We hope you find your new Dandara home soon!
★★★★★ 5/5
TrustpilotInitial Viewing at Saxon Park
We went to view Saxon Park and was met by Katie. The appointment and consultation was excellent. Katie talked us through the process, phases of build etc and showed us around the development and also show homes. Any question or query we had she answered promptly following up confirmation of when particular plots would be available for reservation. We came away with lots of information and lots to think about. Great service so far!!
Belinda · 9 February 2024 · Dandara Eastern Braintree
Agent replied · 12 June 2024
Thank you so much for your positive feedback. We're delighted Katie could help and we hope to welcome you back soon.
★★★★★ 5/5
TrustpilotTHANK YOU The Sweetings development has finally…
The Sweetings development has finally become our new home after a frustrating and complicated sale with our previous house, taking over a year to resolve! My husband and I felt compelled to write this review because Emma and Andrew, both sales advisors for Dandara, were exceptional in their care from the beginning process right up to our completion to be honest! They were both extremely supportive, kept in constant contact and could not do enough to make sure our experience was as pleasurable and stress free as possible! Thank you both so much for your professionalism. It was a pleasure having you there for us through it all. Jackie and Philip
Jacqueline · 9 February 2024 · Dandara Eastern Braintree
Agent replied · 12 June 2024
We're delighted to hear you've secured your new Dandara home, especially after a long journey getting there! Emma and Andrew will be thrilled with your comments; thank you.
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