Trusted Agent profile

Dandara Eastern estate agents in Braintree and Elsenham

4.8

★★★★★ Excellent

1,687 reviews across 2 offices and 2 platforms

Dandara Eastern has two offices, in Braintree and Elsenham. Together they have 1,687 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

6

Reviews on Google

All 2 offices

Trustpilot logo

1,681

Reviews on Trustpilot

All 2 offices

Our offices

Dandara Eastern's two offices, most reviewed first. Each has its own page.

Latest reviews from every Dandara Eastern office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Saxon Park Biddenham

I am currently in the process of buying a property at Saxon Park Biddenham. I have been very impressed with the service that I have received from all the staff at the site. They are always available to answer my questions and to offer me advice. I have viewed a few houses on the site and the staff have allowed me the opportunity to pick the house that is right for me. They are all very patient and accommodating and obviously care about their customers and making sure that they are well looked after. I would definitely recommend this site to my friends and family. I am looking forward to moving into my new home soon.

Customer · 26 January 2024 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Thank you for leaving such a great review, we're delighted you're happy with the service provided by the team at Saxon Park. Many congratulations on your new Dandara home, we're sure you'll be very happy there!

5/5

Trustpilot

Moved into a beautiful 3dble bedroom…

Moved into a beautiful 3dble bedroom detached house from them in November 2023 and they were amazing !! All of the staff and builders are soo helpful and professional, absolutely love 🥰 the house and finished to a very high standard !! I would definately recommend this company highly

Barbara · 26 January 2024 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Congratulations on your new Dandara home! We're so pleased to hear the team have been so helpful, thank you for taking the time to leave such a great review.

2/5

Trustpilot

Lucky I didn't give a 1 star

Lucky I didn't give a 1 star. We recently purchased a new build property from Dandara and as always they are very polite and welcoming. We reserved a property and we were all good. The issue started as soon as we got the keys. We were rushed in before Christmas and boy oh boy was it rushed. We walked into the house and it looked like it has been robbed. Doors didn't shut, draft coming through the french didn't shut/lock properly, hadn't been cleaned, damage to bits and bobs it looked like it still needed another few weeks of work. The reason for giving 2 stars and not 1 is because the site manager is really understanding and hasn't really fought back on issues that we have raised. He's a god send to be honest with the things you hear from other developments where they just blame you and say they won't fix stuff as it's your own fault etc. we got a professional snagger in and they found 130 snags. Yes some of them were minor paint etc but there were a few big issues that at the moment are in talks etc. The big issue at the moment are the exterior of the house but I won't go into detail and as we have only started living here for about a week our drive way is between 2 houses and the road that the drive way leads onto is narrower than a main single street road. This means to reverse in or out of the drive you need to do a 5 point shunt in order not to hit either house and mount the kerb opposite in order just to get in and out. We only have a smallish hatch back anything bigger would be a nightmare. I drive vans and flat beds for work and even I have the odd issue. I have mentioned this to Dandara but as it's been built and coming to end of development basically said it's not their problem. Even the ground workers that are still in the area have said it's tight and needs and extra 2 plus metres width on the road. This whole process has been ridiculous and we shouldn't of encountered this many problems. As Dandara aren't a builder they just get I think contactors in that are a bit slap dash and even fixing problems either makes it worse or doesn't even fix the issue. Would not recommend.

Sean · 25 January 2024 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Thank you for your review. We value all feedback and we are, of course, disappointed to hear you’re not happy with certain elements of your new home. We understand that the site team are looking into this for you and will be in touch shortly with an update.

5/5

Trustpilot

Very knowledgeable and friendly

Very knowledgeable and friendly. Not pressurising us at all.

Duncan · 25 January 2024 · Dandara Eastern Braintree

Agent replied · 12 June 2024

That's great to hear, thank you so much for leaving such a fantastic review.

5/5

Trustpilot

Great service

Samantha showed me around the Westview development as I am looking at renting a property. The whole experience was very professional and informative. A great service.

Happy · 25 January 2024 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Thank you for leaving such a great review, Samantha will be delighted with your feedback.

1/5

Trustpilot

Dandara didn’t bother to get back to me…

Dandara didn’t bother to get back to me when I urgently enquired about a property. And 10 days later, they have not even bothered to answer my complaint. Terrible company.

Nicola · 24 January 2024 · Dandara Eastern Braintree

Agent replied · 12 June 2024

We normally receive exemplary feedback on our Jersey rental team and we are sorry they were unable to help you but understand they have responded to your complaint and apologised for the communication oversight.

5/5

Trustpilot

Couldn’t be happier

Couldn’t be happier It was my first house purchase and at every step of it Rebecca and team were super helpful, very patient with my endless questions and very approachable . Quick responses , easy conversations and a beautiful house ! Very thoughtful little things , even the interactions after the purchase were smooth and helpful in ironing out any issues . Have already recommended to friends looking to buy !

Usra · 23 January 2024 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Thank you for leaving such a great review, we're delighted you're happy with Rebecca and the team. Many congratulations on your new Dandara home, we're sure you'll be very happy there!

5/5

Trustpilot

My experience with Dandara sales team…

My experience with Dandara sales team has been excellent from start to finish. Every question or any concerns I had were dealt with promptly and with an outstanding service. Rebecca went out her way to thoroughly explain the details I needed to know about the property I was buying, very impressed and always with such pride. I would definitely recommend Dandara as not only was the sales team fantastic the site manager and customer service I have received after I moved in was fantastic. The quality, design and style of the homes are truly beautiful. Thankyou Balvinder Garcha

Bal · 23 January 2024 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Congratulations on your new Dandara home! We're so pleased to hear the team have been so helpful, thank you for taking the time to leave such a great review.

5/5

Trustpilot

QUALITY HOME

I'm happy to living into home which has constructed by Dandara. I have lived 1 year in Barrat homes before to buy my own home and can compare the quality differencies.I can say that we gave definetiley good decision.

Emrah · 23 January 2024 · Dandara Eastern Braintree

Agent replied · 12 June 2024

We're so pleased to hear that! Thank you for taking the time to leave such a great review and congratulations on your new Dandara home.

5/5

Trustpilot

We were helped by Alanna who knew her…

We were helped by Alanna who knew her product well, showed us around a similar property to the one we were interested in and followed up with a really helpful e mail regarding costings.

Gail · 22 January 2024 · Dandara Eastern Braintree

Agent replied · 12 June 2024

We're so pleased to hear that! Thank you for taking the time to leave such a great review.

5/5

Trustpilot

Dandara Team Abbot Place on MK

Dandara Team Abbot Place on MK, Woods cannot explain how happy I am with you wonderful services, from the start you have be so attentive and patient with me, making you are taking my time to take the right decision, advice all along the journey of me buying my first property. I remember when I told Rebecca that this was the most important decision that I have take in my life and she just smile at me and said she totally understands and that why there are here to make sure that I am happy and have the right support. Thank you so much for spending time with me choosing my kitchen cabinets and my floorings, thank you for looking at my Pinterest picture and make sure that I stick to my house idea and not doing like everyone else’s does. Even when I was away with my work you still take time to wait for me, liaising with my lawyer and the my Moorgate advisor for me, seriously you guys just make me feel so safe and easy to trust you. I am so looking forward for completion day to thank you again in person, so in the meantime, Rebecca, Jon, Mandy and the rest of the team, I would like once again to say Thank you so so much for your services and for being an incredible team. You are Machines guys, couldn’t recommend better team 😊😊Best regards, Falonne

Falonne · 22 January 2024 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Thank you for leaving such a great review, we're delighted you're happy with Rebecca, Jon, Mandy and the rest of the team at Abbots Place. Many congratulations on your new Dandara home, we're sure you'll be very happy there!

5/5

Trustpilot

23 pinewood court Countesswells Aberdeen

Just viewed 23 pinewood court Countesswells lovely property and Susan was very helpful and so polite, really enjoyed the viewing.

John · 18 January 2024 · Dandara Eastern Braintree

Agent replied · 12 June 2024

That's great to hear, thank you for taking the time to leave a fantastic review. Susan will be delighted with your feedback.

5/5

Trustpilot

Terri was very professional and polite and has meet all our needs.

Terri was very professional and polite during our meeting. She has followed up very quickly the attention needed to the apartment. In general the Team have been very professional in looking after my needs in relation to the apartment over the last 5 years.

Robert · 17 January 2024 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Thank you for leaving such a great review, we're delighted you had such a great experience with Terri and the team.

5/5

Trustpilot

Dandara viewing in Hazelwood

Thanks so much to Alanna at Dandara for your tour at Hazelwood. We were able to view our preferred house within 24hours of requesting a visit. During the viewing, Alanna provided us all the information we needed about the property and we enjoyed being able to explore the property ourselves.Thanks Again,Sandy & Jen

Sandy · 16 January 2024 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Thank you for leaving such a great review, Alanna will be delighted with your feedback.

5/5

Trustpilot

Informed

Dandara keep you informed each step of the way.

Andrew · 16 January 2024 · Dandara Eastern Braintree

Agent replied · 12 June 2024

That's great to hear, thank you for taking the time to leave a fantastic review.

5/5

Trustpilot

Excellent customer service

Excellent customer service at a beautiful show home.

Claire · 14 January 2024 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Thank you so much for your great review.

5/5

Trustpilot

Huge thanks to Susan (Dandara Aberdeen)

Huge thanks to Susan (Dandara Aberdeen)She is doing amazing job. We had 2 appointments with Susan. She is a great professional, was very friendly atmosphere and we have got lots of useful information We are looking for a house for our family. Dandara’s houses are best on the market.Looking forward to move in

Damira · 14 January 2024 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Thank you for the wonderful feedback on Susan and our new homes, we're so pleased you like them.

5/5

Trustpilot

Sandra was really attentive

Susan was really attentive, especially as we arrived with no pre booked appointment. Really helpful and went out of her way to accommodate and answer a barrage of questions. Our experience was first class, so much so, we are returning tomorrow, hopeful to secure our future home.

Consumer · 14 January 2024 · Dandara Eastern Braintree

Agent replied · 12 June 2024

We really hope you find your new Dandara home, we hope your next appointment goes well! Many thanks for your fantastic feedback about Susan.

5/5

Trustpilot

Great expirience

Huge thanks to Susan (Aberdeen Dandara) She is a great professional. Looking forward to move to Hazelwood.

Damira · 13 January 2024 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Delighted to hear you've bought a new Dandara home and many thanks for your great feedback about Susan.

5/5

Trustpilot

Saxon Park

I called up Saxon Park to discuss options and staff were very attentive and helpful! I could not recommend them more! They managed to answer my questions with certainty and it was very clear!

Becca · 10 January 2024 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Thank you for leaving such a great review, we're delighted you had such a great experience.

5/5

Trustpilot

Saxon Park

I called up Saxon park to discuss some potential properties as the buyer of my current home had pulled out. I spoke with Katie and she dealt with all my queries with true professionalism and helped me gain a bit of confidence back in the market. She well and truly made a very stressful experience into a positive one. All in all, a very lovely team!

James · 8 January 2024 · Dandara Eastern Braintree

Agent replied · 12 June 2024

We're so pleased to hear that! Thank you for taking the time to leave such a great review.

5/5

Trustpilot

Staff at Saxon park

Katie was very helpful answered all of my questions, provided a friendly service & gave Me a great customer experience. All staff there are lovely.

Leah · 8 January 2024 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Thank you for leaving such a great review, we're delighted you're happy with the team at Saxon Park.

5/5

Trustpilot

The move in was so smooth and any…

The move in was so smooth and any issues were so easily resolved. Even after moving in any queries are answered efficiently. We have only had good experiences with Dandara. Especially Brendan and Samantha.

Aoibheann · 8 January 2024 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Thank you for your great review, the team will be delighted with your comments.

5/5

Trustpilot

Finally we have settled on our new home!

Finally we have settled on our new Dandara home at The Grange in Aberdeen. It has taken us several months to find the right home and make our decision. Andrea has been very patient and supportive throughout this time and kept us updated with the available properties. Andrea is welcoming, friendly and her knowledge of the development and the internal fittings was excellent. Looking forward to our move in date.

Duncan · 8 January 2024 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Thank you for leaving such a great review, we're delighted you're happy with Andrea and the the team at The Grange. Many congratulations on your new Dandara home, we're sure you'll be very happy there!

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Questions about Dandara Eastern

Which Dandara Eastern office has the most reviews?

Braintree has the most, with 1,639 reviews rated 4.8 out of 5, followed by Elsenham with 235.

Where are the Dandara Eastern offices?

The two Dandara Eastern offices, by town:

  • Braintree: Panfield Road, Bocking, Braintree, CM7 5BJ
  • Elsenham: Stansted Road and Isabel Drive, Elsenham, CM22 6GU

Reviews may appear on more than one platform.

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