5/5
TrustpilotGreat Experience
Helen was incredibly helpful and knowledgeable 🙂
Agent replied · 25 October 2024
We're delighted to hear you had such a positive experience with Helen, thank you for leaving a review.
Trusted Agent profile
Dandara Eastern estate agents in Braintree and Elsenham
★★★★★
1,682 reviews across 2 offices and 2 platforms
Dandara Eastern has two offices, in Braintree and Elsenham. Together they have 1,682 reviews on two platforms, rated 4.8 out of 5 overall.
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Our offices
Dandara Eastern's two offices, most reviewed first. Each has its own page.
Latest reviews from every Dandara Eastern office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotOutstanding service from Jo
Outstanding service from beginning to end at Saxon Park with Jo. Jo was incredibly knowledgeable, thoroughly answered all our questions, and even suggested tailored solutions for potential challenges. Truly first-class throughout, I highly recommend! Thanks, Jo!
Agent replied · 25 October 2024
We're delighted to hear you had such a positive experience with Jo, thank you for leaving such a great review.
5/5
TrustpilotPurchasing our first home
Looking to purchase our first home. Saw the dandara show home very happy with quality of their work. Helen was very helpful with all questions we had in our minds.
Agent replied · 25 October 2024
We're delighted to hear you had such a positive experience with Helen, thank you for leaving a review.
5/5
TrustpilotLooking to purchase our first home
Looking to purchase our first home. Went to the showroom - which was so pretty. We met Helen and she has just been so helpful with our house journey.
Agent replied · 25 October 2024
We're delighted to hear you had such a positive experience with Helen, thank you for leaving a review.
5/5
TrustpilotBest experience by far!
Had probably the best experience ever with a sales team down at Saxon Park. Super friendly and helpful, thank you so much guys!
Agent replied · 25 October 2024
Thank you for taking the time to leave such a lovely review, we hope to welcome you back soon.
5/5
TrustpilotVisited Saxon park
Visited Saxon park, was very impressed with the site and the staff were extremely helpful
Agent replied · 25 October 2024
Thank you for taking the time to leave such a lovely review, we hope to welcome you back soon.
5/5
TrustpilotOutstanding help finding an apartment
Signed up with Dandara as one of 5 agencies to look for a property in Jersey, of which 3 responded. Brendan was one of them: he contacted me about a couple of possibilities and showed me around them both. He was helpful, informative and realistic about the state of the market and although I liked one of the properties, there was prior interest and I didn't get it. I asked to be kept in mind for anything similar but wasn't expecting a miracle. Two weeks later, Brendan called me out of the blue to say that the prior interest had had to withdraw. A week further on, the contract is signed and I'll be moving in a few weeks from now - I'm delighted. It is rare to encounter this combination of active communication/personal service, integrity and market knowledge and I can wholeheartedly recommend Brendan and Dandara to anyone looking for a property in Jersey.
Agent replied · 25 October 2024
We're so pleased to hear that! Thank you for taking the time to leave such a great review, we’re delighted Brendan was able to help. Enjoy your new home.
5/5
Trustpilot5 Stars for Helen
From the very first email, Helen has been fantastic. She is a true asset to the Dandara team, always making you feel welcome and going out of her way to help. She has genuinely made our experience of buying our first home together an absolute joy.
Agent replied · 25 October 2024
We're so pleased to hear that and congratulations on your new Dandara home! Thank you for taking the time to leave such a great review.
1/5
TrustpilotSo many issues where to start..
So many issues where to start... You are supposed to spot everything to do with windows, carpets, sanitary ware, kitchen in a 7 day period- they make you sign a form before they hand over the keys- is this even legal? Fine at first but once you have completed initial NHBC questionnaire their tune changes overnight. I am shocked and so appalled that I no longer want to live in my house- notice I no longer think of it as home. I have green and black mould in the living room, hall and hall cupboards- despite doing as advised- trickle vents open, windows almost permanently open, fans used and all washing dried outside. There is only me showering and breathing. Have contacted them on numerous occasions, via site manager initially who just told me that it had rained a lot. Emails to customer care generate auto responses- the only proper response I've had was after I made a complaint about front grass and the courtesy cut I received because it was too long for me to cut- they churned up the grass and left deep channels of top soil showing- I was informed it was my fault as I had not maintained it properly!!!I have mould upstairs too- not in the ensuite or bathroom but in the bedroom- the windows are permanently open and the mould is on the skirting boards- no furniture in front. The next door house which is unsold has had all its skirting boards removed and the plaster stripped from the walls - I saw them covered in green mould in the skip outside. When I pointed this out, I was told this was a different issue as the heating hadn't been on!!! It's summer- no one here has had their heating on. I moved from a newbuild house to this one and I had no mould issues there- and I moved in in Dec 2019 in the depths of a wet and cold winter- then lockdown when everyone was trapped at home. It's their attitude that gets me- beware once they have your money they just don't care. I will never buy a Dandara house again and I would advise others to avoid them too. I have been here less than 3 months and I can't wait to get away.
Agent replied · 25 October 2024
Thank you for your feedback, we’re sorry to hear you’re not happy with the service you have received. We understand the team has been in touch to provide further updates and clarity on how any issues will be rectified moving forward.
5/5
TrustpilotMoving made easy
What can I say ,Jo,Ashley and Tracey all went over and above to get me my dream house,I cannot fault them in any way,absolutely fantastic, thank you
Agent replied · 25 October 2024
Congratulations on your new Dandara home! We're so pleased to hear the team has been so helpful, thank you for taking the time to leave such a great review.
4/5
TrustpilotVery welcoming
Very welcoming , Helen was caring and informative
Agent replied · 25 October 2024
We're so pleased to hear that! Thank you for taking the time to leave such a great review.
5/5
TrustpilotHappy customers
We are delighted with our new bungalow the whole Dandara staff have been so helpful all along the way especially Jo she always kept us informed and made the process so easy nothing was any trouble she is such an asset to the Company.Shaun O’Boyle the site manager was also very helpful & accommodatingGabriel was fantastic with the handover explaining everything to us in such great detail and is always on hand if we are stuck such a lovely helpful guyAll in all we cant believe how smooth the whole process was WELL DONE!!Dandara 10 Stars🌟 Thank you for our beautiful home❤️
Agent replied · 25 October 2024
Congratulations on your new Dandara home! We're so pleased to hear Jo and Shaun have been so helpful, thank you for taking the time to leave such a great review.
5/5
TrustpilotWe visited fontwell
We visited fontwell, Arundel back in April/may this year, we fell in love with a property there, but sadly had no offers on ours, Ash was amazing,still staying in contact with us to see every few weeks how we were getting on with selling our property, keeping our hopes up, by telling us the property we loved was still avaliable etc....We finally recieved an offer this week 'August' on our property & contacted Ash straight away, Ash was so helpful & professional & so easy to talk too, his warm, friendly personality is an absolute credit to your company! The other lady in same office suite- Jo, is also a lovely warm, friendly & professional credit to your company & appear to work amazingly as a team together.Thank you Ash & Jo, for helping us make our dream home become a reality! 😊Would recommend you both to anyone looking for a beautiful home.🙏
Agent replied · 25 October 2024
We're so please Ash and Jo were able to help, and a huge congratulations on your new home, we're sure you'll be very happy there.
5/5
TrustpilotHelpful
Helpful, well informed representative, attractive properties
Agent replied · 25 October 2024
Thank you!
5/5
TrustpilotGood visit to Dandara
I enjoyed my visit to Dandara
Agent replied · 25 October 2024
Thank you!
4/5
TrustpilotMy experience with Dandara has been…
My experience with Dandara has been good so far. I booked my 30% discounted property with them as a first time buyer. It’s just they couldn’t provide any freebies as its a discounted property. Apart from that Mandy was very patient enough to answer all my questions and really appreciate her help. Looking forward to proceed to the next steps and finally getting my keys. Will do an update review after I moved in.
Agent replied · 23 August 2024
Thank you for your review, we're glad you've had a positive experience. Congratulations on your new Dandara home.
5/5
TrustpilotI visited Saxon Park today and was very…
I visited Saxon Park today and was very impressed by the sales team. They were helpful and very welcoming I couldn't praise them more.
Agent replied · 23 August 2024
Thank you for leaving such a great review, we're delighted you're happy with the team at Saxon Park.
5/5
TrustpilotOur family met a lovely lady called…
Our family met a lovely lady called Helen at the Dandara sales office last week. Helen was very articulate and was able to answer of our questions giving all the necessary details and it was easy for us to make a decision to purchase the property. Thank you Helen for being great and keep up the good work.
Agent replied · 23 August 2024
We're so pleased to hear that! Thank you for taking the time to leave such a great review.
5/5
TrustpilotVery helpful welcoming and knowledgeable
Agent replied · 23 August 2024
Thank you for leaving such a great review
5/5
TrustpilotHelen was very helpful today when we…
Helen was very helpful today when we called to have a look around your show house. She was able to answer our questions. Thank you
Agent replied · 23 August 2024
We're so pleased to hear that! Thank you for taking the time to leave such a great review.
5/5
TrustpilotVery friendly and informative from both…
Very friendly and informative from both the ladies and thanks very much for all the information Ian & Mandy
Agent replied · 23 August 2024
Thank you for leaving such a great review, we're delighted you had such a great experience, we hope to welcome you back to reserve your new Dandara home.
5/5
TrustpilotDandara Saxons review
Dandara Saxon's site were amazing from the beginning. Jo and Kelly were welcoming from the go, we looked at a handful of sites in the area but didn't get the same connection as we did with the team at Saxons. They were always on hand for any of my questions and kept us updated throughout. The development is fantastic and doesn't feel over crowded which is ideal. I would recommend viewing this site and speaking to Jo and Kelly to anyone.
Agent replied · 23 August 2024
Thank you for leaving such a great review, we're delighted you had such a great experience, we hope to welcome you back to reserve your new Dandara home.
4/5
Trustpilotgreate team
your customer sales taem
Agent replied · 23 August 2024
Thank you!
5/5
TrustpilotJoe, Hawkhurst (Kent) 5 stars
We were helped by a very knowledgable and enthusiastic sales agent, Joe, who dealt with our multiple queries and showed us around, well past closing time. A credit to the organisation.
Agent replied · 23 August 2024
Thank you for leaving such a great review, we're delighted you had such a great experience, we hope to welcome you back to reserve your new Dandara home.
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Questions about Dandara Eastern
Which Dandara Eastern office has the most reviews?
Braintree has the most, with 1,635 reviews rated 4.8 out of 5, followed by Elsenham with 227.
