Trusted Agent profile
★★★★★
1,621 reviews across 2 offices and 2 platforms
Dandara East Scotland has two offices, in Edinburgh and Dalkeith. Together they have 1,621 reviews on two platforms, rated 4.8 out of 5 overall.
Dandara East Scotland's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotGreat people to deal with
All staff are great to deal with and happy to help, especially Chris Craine who is always quick to respond, helpful, and goes above and beyond to be to make the experience as easy as possible.
We're so pleased to hear you had such a positive experience. We appreciate your kind words and are delighted our team was so helpful and responsive.
5/5
TrustpilotWe viewed new market yard
We viewed new market yard, very impressed, the young lady was so friendly and helpful, loved the apartment too.
We're so pleased to hear you were impressed with your visit and found our team member friendly and helpful. Thank you for your wonderful feedback!
5/5
TrustpilotI want to express my sincere gratitude….
I want to express my sincere gratitude to Danielle Frain for all the help, dedication, and, above all, for the fantastic person you were throughout the entire process of finding my apartment. From the very first moment, I felt I could count on Danielle Frain. Your availability, patience, friendliness, and professionalism made all the difference, turning what could have been a stressful process into a much smoother and more enjoyable experience. You were more than just someone who helped me find an apartment; I found someone who was genuinely committed to helping, always showing attentiveness, respect, and great kindness. I am deeply grateful for all the time, effort, and care you dedicated to helping me. It is actions like these that stay with us and remind us that there are still truly special, caring people in the world. Thank you so much for everything, and especially for being such a wonderful person to me. I will take with me not only the satisfaction of having found my apartment but also the beautiful experience of having crossed paths with you. With sincere appreciation and gratitude, From: Lucia do Nascimento Rocha ande Jorge Roberto Sousa Abreu
We are incredibly grateful for your wonderful feedback and are so happy to hear about your positive experience. Thank you for sharing your appreciation.
5/5
TrustpilotThe Heathers Hadlow
Thank you for all your support throughout the home buying process. Your guidance, patience and professionalism made a significant difference, and I truly appreciate the effort you put into helping us move forward smoothly. I would also like to extend a special thank you to Violeta, whose loyalty to the company and personalised approach to maintaining customer relationships truly stood out to me. Her dedication and the way she engages with clients added a great deal of reassurance during the process, and it did not go unnoticed.
We are so pleased to hear about your positive experience throughout the home buying process. We will be sure to pass on your thanks to our colleague.
5/5
Trustpilotexcellent friendly and helpfull
Thank you for leaving a 5* review!
5/5
Trustpilotexcellent friendly and helpfull
Thank you for leaving a 5* review!
5/5
TrustpilotDandara Rentals - Kelly
Kelly was great! Answering any questions we had and guiding us through the process making it really smooth. Thank you!
We're so pleased to hear our team member was great and provided excellent guidance throughout the process. Thank you for your kind words!
5/5
TrustpilotWe visited the Takeley development and…
We visited the Takeley development and had a great experience thanks to Chris, who showed us around. He was extremely helpful and gave us a thorough overview of both the development and the individual homes on offer.
We are so pleased to hear you had such a great experience during your visit to our development. We truly appreciate your kind words and recommendation!
5/5
TrustpilotVisited and viewed the development in…
Visited and viewed the development in PRIORS EDGE, Takeley. The 5 bedroom showhome is my dream house. The guy in the sales centre was helpful and guided us in a way which explained and informed us in how to go about our purchase, without being pushy.
We are so pleased to hear you enjoyed your visit to our development and found your dream home! It's wonderful to know our team was helpful and informative.
5/5
TrustpilotAlways friendly and helpful
Rating only, no written review.
Thank you for leaving a 5* review!
5/5
TrustpilotImpressive customer care.
We bought our house nearly two years ago and we have been impressed with our customer service at every step. We recently found a damp patch on our kitchen wall and within an hour, Dave Simpson, the Customer Care Inspector, arrived to assess the problem. He was very thorough in identifying the problem (a slow leak) and a plumber was booked for a couple of days later. I cannot fault Dandara customer care. They are a friendly and helpful team.
It's wonderful to hear that you've consistently been impressed with the support you've received. We're glad our team could quickly and effectively address the problem. Thank you for your kind words!
5/5
TrustpilotPopped into The Acres today and had a…
Popped into The Acres today and had a really nice experience. Jon and Victoria were both friendly, welcoming, and easy to talk to.
We're so pleased to hear you had such a nice experience and found our team friendly, welcoming, and easy to talk to. Thank you for your kind words!
5/5
TrustpilotBoth Ladies on the desk very friendly…
Both Ladies on the desk very friendly and professional
Thank you for leaving a 5* review!
5/5
TrustpilotManor Park visit experience
The staff at Dandara were very friendly and patient in answering all of our questions. Sean and Hannah made us feel very welcome and created a warm, pleasant atmosphere. They were both professional, helpful, and attentive throughout our visit.
We are so pleased to hear about your positive experience. We appreciate your kind words and are glad you felt welcome and that the atmosphere was pleasant.
5/5
TrustpilotChris at Meadow View has been great.
Chris at Meadow View has been great at showing properties (multiple times), explaining everything for us, answering our questions and making the process feel smooth.
We're so pleased to hear about your positive experience and that our team member was so helpful in showing properties and answering all your questions. We appreciate your kind words!
5/5
TrustpilotVery Professional
We met our representative to show us around Manor Park. The experience to this point was very positive from all members of the team that we’ve dealt with, questions where answered clearly and in depth which has lead us to having a very positive experience and we are looking forward to future dealings with the team at Dandara.
We're so pleased to hear about your positive experience with our team and your visit to Manor Park. We look forward to our future interactions with you.
3/5
TrustpilotChoice of properties and location not…
Choice of properties and location not suitable for me.
We’re sorry to hear that the properties and locations available weren’t suitable for your needs. We hope we may have something more suitable for you in the future.
5/5
TrustpilotGreat customer service from Sean at Manor Park
Cannot recommend Sean enough at Manor Park. From start to finish he was absolutely amazing showing me around all of there gorgeous and amazing 5 star houses. I’m so happy with how the visit went. Communication has been spot on. All of my questions were answered, I have come away with so much to think about!
We're delighted to hear you had such a positive experience during your visit. We're so pleased that our team provided excellent communication and answered all your questions.
5/5
TrustpilotMassive shout-out to Hannah
Massive shout-out to Hannah with the Manor Park development! A great help!
We're so glad to hear about your positive experience with our team at the Manor Park development. We truly appreciate you sharing your feedback!
5/5
TrustpilotVery helpful guidance provided
Very helpful guidance provided. Special thanks to Chris who was at Meadow View Sales at whitehouse MK.
We're so pleased to hear you received such helpful guidance from our team at Meadow View. Thank you for sharing your positive experience.
5/5
TrustpilotThe Acres
visited The Acres and were very impressed.
We're so pleased you had such a positive experience. We appreciate your kind words and are delighted to hear our team was so helpful and welcoming.
5/5
TrustpilotAt Hazelwood
At Hazelwood, Liam and Andrea are so helpful and pleasant, go above and beyond.
We are so pleased to hear about your positive experience with us! We're delighted that you are happy with your new home and our aftercare. Thank you for taking the time to leave a wonderful review!
5/5
TrustpilotNew homes in Hawkhurst
Went to look at some new houses in Hawkhurst on Saturday 12th September Didnt have appointment but Julie was happy to take us round 5 show homes. Julie was very helpful with great knowledge of the properties. Really nice site with good layout of homes
We're delighted to hear you had such a positive experience visiting the new homes and found our team member so helpful and knowledgeable. We appreciate your kind words about the site and layout.
5/5
TrustpilotOur Fantastic New Home
We are delighted with our new home in Reayrt Mie, Ballasalla.
We are so pleased to hear how delighted you are with your new home in Reayrt Mie, Ballasalla. It's wonderful to know that the finish and quality met your expectations and reflected what you saw in our show home. We are also glad that our sales team provided you with all the necessary information and support throughout the selection process, allowing you ample time to make decisions without feeling rushed. We pride ourselves on our polite and helpful staff, and we are happy that your interactions with our customer care team were positive and efficient. We appreciate your valuable feedback regarding access to properties nearing completion and will certainly take this into consideration as we continuously strive to improve our customer experience.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Tell us what you need and up to 3 trusted local agents will be in touch.
Edinburgh has the most, with 1,589 reviews rated 4.8 out of 5, followed by Dalkeith with 231.
