1/5
GoogleWorst Experience Ever - No customer service whatsoever even though you are a customer of theirs
Trusted Agent profile · South Yorkshire
Verified
Crucible Homes estate agents in Rotherham, Sheffield and Chapeltown
★★★★★
332 reviews across 3 offices and 2 platforms
Crucible Homes has three offices, in Rotherham, Sheffield and Chapeltown (South Yorkshire). Together they have 332 reviews on two platforms, rated 3.8 out of 5 overall.
Want Crucible Homes to help?
Send Crucible Homes a message.
Our offices
Crucible Homes's three offices, most reviewed first. Each has its own page.
- Crucible Homes Rotherham234 Bawtry Road, Wickersley, S66 1AA125 reviews · 116 on Google (3.7)0 in the last 90 days
- Crucible Homes Sheffield18-24 Campo Lane, S1 2EF119 reviews · 119 on Google (3.8)0 in the last 90 days
- Crucible Homes Chapeltown11, Lound Side, S35 2UQ89 reviews · 89 on Google (4.1)1 in the last 90 days
Reviews on Google
Showing 323 reviews on Google only. Show every review
Google1/5
GoogleUnprofessional, Unorganised and at times unbelievable. If you would like a letting agent that speaks to people like filth, incapable of transmitting a simple message and totally unable to write down anything they are told, this is the shambles for you.
5/5
GoogleA big thank you to Emma and Michelle for finding and securing our new rental. Friendly and professional throughout. Louise, Glen & Eleni
5/5
GoogleThese have been the best estates agents I have ever used and are super helpful and friendly. In particular Dawn has been fab and helpful! Xoxo
1/5
GoogleNot very good Had an appointment at 2:45 on a saturday. When i got to the property the tenant answered unaware of my visit to the property. She was lovely and showed me around the property. I was excited to say the least! It was lovely! As soon as i saw the property i was extremely keen. The tenant advised me that she would put a good word in for the landlord as we are becoming homeless and was in need of this house. The tenatnt took.My number and said she would message the landlord (michael) and advise we wanted it. Emailed letting company as soon as i got home (10 mins after) and advised of my appointment time,name,phone number all the relevant information they needed. Asked in the email for an urgent call back so that i could pay £240.00 fees to secure the house. I also did try to call the office but it was closed on saturday. called 11:30am monday to be told it was gone! Angry/ upset that these people didnt really book me an appointment because the tenant wasnt even aware of our visit! Didnt get a chance to have this house! They gave a 3 bedroom property to a single person who doesnt need all the room and didnt not check there email as i wanted it first ! Tried to call again tuesday to discuss this further and they where shut for "staff training" Ive dealt with several letting agencies over the last 2 months, these have annoyed me more than any Of them! Was even willing to pay £240.00 ridiculous fees which i wouldnt have paid anywhere else. What a joke
5/5
GoogleUndoubtedly the best Estate Agents in Rotherham. Crucible are what every estate agent should be, diligent, attentive and completely professional every step of the process. Jab is brilliant and definitely goes the extra mile for his clients. Will certainly be my first port of call for any future purchases or sales.
5/5
GoogleWe have recently purchased a property through Crucible at Wickersley and found the staff there really helpful especially Danica who goes the extra mile. All the staff are really friendly and professional, nothing is too much trouble for them. I would definitley recommend them.
5/5
GoogleWe have found the staff at Crucible extremely helpful, supportive and professional. Danica in particular has been amazing, very professional with a lovely, bubbly personality. She always goes the extra mile, is always the same and makes you feel that nothing is too much trouble. We would highly recommend Crucible, especially the Wickersley branch, to anyone buying or selling property.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleThank you to Michelle and Emma for all you help in finding us a tenant great job girls here’s to the next one
5/5
GoogleVery good help and service from Emma and Danica.the wife and I are very happy with everything done for us.
5/5
GoogleI received great Service from Dawn, Michelle and Dawn W. Always a Pleasant and professional service.
5/5
GoogleVery friendly and professional staff. Kept me up to date at each stage. Property let very quickly
5/5
GoogleI had a viewing with Emma FB and she was really friendly and helped out with any questions I had about the property. I would highly recommend!
1/5
GoogleAt the beginning they will act very professional, however once they have the contract signed they are terrible. They have so many hidden chargers. Totally unexceptable. Use one of the other agents as these guys are all about making money.
5/5
GoogleVery satisfied . Highly recommend if you want to rent a property. There Great team will understand your needs and work with you to get what do you want and suitable for you.
4/5
GoogleCrucible have been managing my property for many years and I am pleased that, after a period when they seemed to have taken their 'eye off the ball' due to understaffing, the Wickersley team seems to be back on track and actively managing things.
5/5
GoogleCrucible are undoubtedly the best agent in Wickersley I have dealt with, Gary and Emma FB have been extremely helpful throughout my search for a property
5/5
GoogleI would just like to give a big thank you to everyone at Wickersley for all your hard work and professional service during my house sale! Especially Danica Beech and Emma Fox-Borrington for your endless help. Thank You!
5/5
GoogleHad a viewing with Emma FB and was very satisfied, she was friendly and informative. Unfortunately the house wasn’t for me but keeps me informed on properties which are within my criteria. Would highly recommend crucible for lettings.
5/5
GoogleDanica has been our point of contact and helped us navigate through the sales process. Crucible have arranged and conducted most of the visits on our behalf. Helpful and professional service.
5/5
GoogleWould Highly recommend Crucible estate agents, Danica and Emma Fb have been very helpful with the purchase and the Let of my property. Excellent Service throughout, Thank you again.
5/5
GoogleDanica handled every aspect of my sale and purchase efficiently and did a fantastic job, as did Emma dealing with the completion, felt the whole process was handled with ease and professionalism, would recommend and use again.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Crucible Homes
Which Crucible Homes office has the most reviews?
Rotherham has the most, with 125 reviews rated 3.6 out of 5, followed by Sheffield with 119.
Where are the Crucible Homes offices?
The three Crucible Homes offices, by town:
- Chapeltown: 11, Lound Side, Chapeltown, S35 2UQ
- Rotherham: 234 Bawtry Road, Wickersley, Rotherham, S66 1AA
- Sheffield: 18-24 Campo Lane, Sheffield, South Yorkshire, S1 2EF
Want Crucible Homes to help?
Send Crucible Homes a message.
