5/5
GoogleReally helpful and quick responses from Ellie. Would definitely recommend!
Trusted Agent profile
CPS Homes estate agents in Cardiff
★★★★★
2,654 reviews across 2 offices and 3 platforms
CPS Homes has two offices, all in Cardiff. Together they have 2,654 reviews on three platforms, rated 4.2 out of 5 overall.
1,427
Reviews on Google
All 2 offices
8
Reviews on Yell
All 2 offices
1,219
Reviews on Trustpilot
Business-wide
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Our offices
CPS Homes's two offices, most reviewed first. Each has its own page.
Latest reviews from every CPS Homes office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GooglePatch Horrocks head of maintenance very good, dealt with my problem really efficiently!
5/5
GoogleExcellent experience so far, very quick and helpful staff members
5/5
GoogleGreat service. Easy to deal with. Chelsea was extremely helpful.
5/5
GoogleTalked to Cath and the whole process has been very easy so far!
1/5
GoogleScam company! Took back all the deposit and all around shady business practices. DO NOT RENT WITH THEM!
5/5
GoogleGreat service and very efficient communication, big shout out to Ellie for her help.
5/5
GoogleHelped by Cath when letting my flat, so lovely and super helpful, definitely ask for Cath!
1/5
GoogleWe rented through this agency and when we arrived to the house it was inhabitable full of mold and when we complained they lied that they didn't receive an email
5/5
GoogleHighly recommend letting agency. Staff are all exceptional and very helpful . Regards Moji Aseeley
1/5
GooglePoor standard of communication and made sorting out rent payments and a change of tenancy a lot more difficult than it needed to be
Agent replied · 11 June 2024
Dear Will, Thank you for leaving a review. We're sorry that you feel this way and are keen to learn more about any experience you may have had with us. Please contact us via feedback@cpshomes.co.uk. Kind regards, CPS Homes.
4/5
GoogleGood experience, easy to deal with and efficient. (Our point of contact was Tamara Price)
5/5
GoogleRented a flat and had very friendly and professional dealings with Chelsea! Would recommend!
5/5
GoogleCath was really helpful and supporting in helping us secure the house! Thank you ! Woodville road
5/5
GoogleThank you Tamara, you were great help in helping us secure our student property.
1/5
GoogleTerrible, scammed out of hundreds out of our deposit for damage which was there when we moved in, no wonder the council were investigating them.
Agent replied · 11 June 2024
Your feedback is very important to us and we'd like to look into this further as to why you left us a low rating. Could you please email us at general@cpshomes.co.uk with the full details so that we can investigate. The majority of our student houses are zero deposit and we abide by DPS guidelines where there is a deposit. We hope to hear from you soon so we can resolve your issue as quickly as possible. CPS Homes
1/5
GoogleKept all of my deposit for unbelievable reasons. Damp under bath. Broken slat inside a sofa. Wear and tear. Avoid.
Agent replied · 11 June 2024
Your feedback is very important to us and we'd like to look into this further as to why you left us a low rating. Could you please email us at general@cpshomes.co.uk with the full details so that we can investigate. The majority of our student houses are zero deposit and we abide by DPS guidelines where there is a deposit. We hope to hear from you soon so we can resolve your issue as quickly as possible. CPS Homes
5/5
GoogleEllie was kind and helpful, making the whole rental process extremely quick and easy!
5/5
GoogleHelpful and friendly staff. I was aided by Cath Taylor who was prompt and supportive in organising a tenancy.
5/5
GoogleJust rented a property with Chelsea. The communication was great and speedy, and I am happy with the interaction!
5/5
GoogleEasy and simple process securing a property. Cath was excellent, friendly, and made the whole process stress free.
5/5
GoogleCharlotte was extremely helpful and nothing was too much trouble in helping me complete the HMO Licence renewal.
5/5
GoogleEvery issue we have had has been resolved promptly by CPS. Thank you especially to Patch who has recently helped us with an issue that we had!
5/5
GoogleCath from CPS Cardiff really helped me find a lovely two bed and went above and beyond to get us a perfect place.
Agent replied · 11 June 2024
Thank you for taking the time to leave us feedback. We're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care! CPS Homes
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about CPS Homes
Which CPS Homes office has the most reviews?
Cardiff (34 Woodville Road) has the most, with 2,044 reviews rated 4.1 out of 5, followed by Cardiff (66 Albany Road) with 1,740.
Where are the CPS Homes offices?
The two CPS Homes offices, by town:
- Cardiff (34 Woodville Road): 34 Woodville Road, Cathays, Cardiff, CF24 4EA
- Cardiff (66 Albany Road): 66 Albany Road, Roath, Cardiff, CF24 3RR
