Trusted Agent profile
★★★★★
2,655 reviews across 2 offices and 3 platforms
CPS Homes has two offices, all in Cardiff. Together they have 2,655 reviews on three platforms, rated 4.2 out of 5 overall.
1,427
Reviews on Google
All 2 offices
8
Reviews on Yell
All 2 offices
1,220
Reviews on Trustpilot
Business-wide
CPS Homes's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotSelling My House
From the onset of meeting Sian, who was a delight, the whole process of selling my home was absolutely stress-free. I was kept up to date from the viewings all the way through until completion took place and I handed over my keys! I would highly recommend the sales team at CPS Homes.
5/5
TrustpilotWill only use CPS
Nathan really listened to what I wanted and made the process a lot less stressfull, as a first time buyer he really helped me feel comfortable by being open and honest. He was always available to talk and very helpful.
5/5
TrustpilotNathan is exceptional
Nathan’s work was exceptional. His professionalism and customer service is second to none. Highly recommended.
5/5
TrustpilotGreat service
Great service! I’ve viewed many properties with CPS Homes, each time Tiffany has been really helpful with arrangements. Always accommodating with my schedule!
5/5
TrustpilotThankyou to all the CPS Sales team!
Thankyou to all the CPS Sales team. They made buying my first home a breeze. Tiffany and Chelsea were always there to help!
5/5
TrustpilotHelpful with the selling process
When selling my property the CPS homes sales team were excellent. Tiffany was always very helpful and always made time to answer any questions and talk us through the process
5/5
TrustpilotWould not rent, buy or sell with anyone else!
We’ve bought and rented with CPS for years now, and recommended them to friends. I’ve always received fantastic service and have full peace of mind with them managing our rentals. Huge shout of to Jordan, he’s always been fantastic.
4/5
TrustpilotDealing dealing with the maintenance Dream team at CPS DREM A
YOU GET GREAT ADVICE AND HELP FROM KATE/ERRIN/CHARLOTTE AND ZARAAlways helpful and arranges contractors with a good knowledge of works required and contractors needed and arranges it in a timely fashion Discussed list of issues and arranged works to be done with Ernie/handyman now starting on Monday Replacing faulty bathroom extractor in bathroom- Kate arranging for price and electrician as sonn as possibleHave been with CPS FOR OVER 10 YEARS always great service from all departments from agent that knows what there doingkeep the good work up regards Robert Mapley re 21Woodville Road
5/5
TrustpilotAbsolutely amazing service
Absolutely amazing service! Jordan Parry has been amazing throughout, constantly keeping me and my partner updated and in the loop and when we viewed the property we absolutely loved it and secured it immediately! I have been with CPS before and my experience has always been positive, but Jordan's commitment to us, his service and delivery has been something we have never had before! Highly recommend!
5/5
TrustpilotIf you need a house think CPS
I recently used CPS to Purchase my new home Nathan and the Team where very supportive and understanding and alerted me when a property that fitted my very particular needs came to market, after a few viewings we found my new home which is perfect for myself and my wife, Cannot thank Nathan and the team enough If you are buying or selling house look no further than CPS
5/5
TrustpilotGreat friendly service Nathan was…
Great friendly service Nathan was fabulous at getting back to me with my 1000s of questions if it was a job interview he would of had the job. Viewed a few houses in Canton with different agents felt CPS and Nathan really understand what I was looking for in a home. Thanks again guys.
5/5
TrustpilotGood estate agents
Good estate agents, have always kept my property let out. Only slight niggle is the contractors they use are on the pricey side, but overall happy. thank you alison, kate and the guys at the swansea branch!
5/5
TrustpilotBought my first house through CPS…
Bought my first house through CPS Homes. Sian was amazing at viewing and very knowledgeable about the property. Chels the Sales Progression manager was amazing, she helped with any questions we had along the way and chased up other parties when needed. Thanks CPS Homes
5/5
TrustpilotSold my first house with CPS Homes and…
Sold my first house with CPS Homes and a special thanks to Sian Hiatt who was fantastic throughout the whole process, very helpful and professional. Couldn’t of asked for anything more from start to completion she made it a breeze :)
5/5
TrustpilotBrilliant experience!
Brilliant experience with Tiffany when agreeing a sale for my property. She was at the end of the phone with any questions I had and was proactive at getting the sale confirmed for me.
5/5
TrustpilotSpecial shout out to Jessica Jones
Special shout out to Jessica Jones, I had a viewing with her last week and provided all the details we were looking for - we didn’t even have to ask she told us the specs without hesitation. Amazing service thanks Jessica!
5/5
TrustpilotIncredible service
Nathan Walker sold our home for us in Adamsdown. His service was excellent. He was so professional, giving great advice and reassurance along the way. I can’t thank him enough for all his help. I would recommend anyone to use CPS Homes.
5/5
TrustpilotNathan of CPS homes made our flat sale…
Nathan of CPS homes made our flat sale down the bay so easy and straightforward, less stress using his expertise amazing service
5/5
TrustpilotHad a great experience when selling my…
Had a great experience when selling my property through CPS homes, both Nathan and Chelsea were a great support during the selling of my house and moving to a new house which I also purchased through CPS. Excellent work guys, thanks again!
5/5
GoogleGreat Service. / Helpful staff.
5/5
GoogleJessica arranged a viewing quickly, was informative and has helped me secure a property the same day as viewing.
5/5
GoogleMy experience with the team so far has been excellent; Florence was very friendly and helpful when I came to view the property - thank you!
Thank you so much for your kind words; we're delighted to hear that you enjoyed your experience with us!
5/5
GoogleNadine was an absolute pleasure to work with. She was always quick to respond, thorough in her explanations, and she truly had my best interests at heart. Nadine made the entire process seamless and stress-free.
Thanks Chris, we really value your feedback and are glad you had such a great experience with us !
5/5
GoogleNadine was absolutely amazing through start to finish, answered all our concerns and went above and beyond. If you’re lucky to get Nadine, your in safe hands. Her communication & customer service is 10/10
Thanks Jamie, happy to hear it and we're very grateful for your feedback.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
CPS Homes is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2019, 2026.
EA Masters by year, 20192019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Cardiff (34 Woodville Road) has the most, with 2,045 reviews rated 4.1 out of 5, followed by Cardiff (66 Albany Road) with 1,741.
The two CPS Homes offices, by town:
Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2019.
