Trusted Agent profile
★★★★★
2,655 reviews across 2 offices and 3 platforms
CPS Homes has two offices, all in Cardiff. Together they have 2,655 reviews on three platforms, rated 4.2 out of 5 overall.
1,427
Reviews on Google
All 2 offices
8
Reviews on Yell
All 2 offices
1,220
Reviews on Trustpilot
Business-wide
Tell us what you need and up to 3 trusted local agents will be in touch.
CPS Homes's two offices, most reviewed first. Each has its own page.
CPS Homes is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2026, 2019.
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotWoodville Road Branch
I cannot fault the service provided by CPS Woodville Road branch. They were friendly, helpful and genuinely interested in what my ideal property would be like. Then they did their best to find it for me! I wouldn't hesitate in recommending them to anyone looking to rent.
5/5
TrustpilotBoth the frontdesk and other clerk are …
Both the frontdesk and other clerk are very kind and nice. I am also satisfied with their recommendations
4/5
TrustpilotThe Corner House is the best student …
The Corner House is the best student apartment I have seen。
4/5
Trustpilotvery happy
So far we've been very happy with CPS, they're very friendly, professional and helpful
4/5
TrustpilotEven if your english isn't that great😉
Especially the personal, efficient approach was remarkable. Proffesional and correct team!
5/5
TrustpilotExcellent! Professional, well organised and helpful
Rating only, no written review.
4/5
TrustpilotCPS homes review
I have been with CPS homes for a longtime now and they have always been efficient, communicating quickly with any issues and have given sound advice with any difficult tenants. I have been very pleased with their management of my property.
5/5
TrustpilotVery good service
Very good service, knowledgable, friendly and very helpful. Very accommodating to my busy schedule
5/5
TrustpilotGreat service received
Great service received. I would recommend CPS homes to anyone looking to rent a property. Any issues with the property were picked up and dealt with by the agent without a need to be prompted. All questions were answered quickly. They have been very flexible and amenable to my needs. All in all, they provided me with a great, friendly and professional service.
5/5
TrustpilotVery helpful and well organised
Very helpful and well organisedThe agency help with every step of the letting process, the property was quickly taken from the market. Phones answered every time, no problems!
5/5
TrustpilotJ. Michalczuk
Agency recommended by many friends. Not disappointed. Professional service. Very accurate photos and very friendly approach to the customers.Thanks!
5/5
TrustpilotSo friendly
So friendly. We had difficult circumstances and they didnt make me feel bad!
5/5
TrustpilotReview of CPS
TestimonialI have been very happy with the way CPS have managed my property over the last 12 months. The staff are really friendly and efficient and always inform me about any issues or problems that need addressing m, such as tenants leaving early, work that needs to be carried out regarding plumbing or electrical work....They always ask before anything is carried out. Also the tenants sourced have been reliable and I haven't had any problems regarding the rent being paid. I would definitely recommend CPS to anyone who is thinking of renting their property .Karen Thomas ..
5/5
TrustpilotGreat communication and very patient
Great communication and very patient. Made an appointment for me and my partner the day before the viewing which suited I our time scale perfectly. Felt very welcomed and wasn't rushed at all during our visit.
4/5
TrustpilotCan't wait to move in
Staff were friendly and helpful, easy communications and any queries was answered with a quick email
5/5
Trustpilot10/10!! ⭐️
Lovely staff, made the whole moving process this will be my second house that I've rented through CPS. Always have a high standard of houses 10/10 would say best letting agent in Cardiff
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleExcellent service, very friendly staff especially Flo!
5/5
GoogleI've had a good time with these guys each time I've been with them. Repairs have been sorted as and when required and they were always very helpful getting in contact with me when they needed the view any place I've been in.
5/5
GoogleI've rented from them twice now and both times have been incredibly impressed by the level of professionalism and support they posses. Would recommend to anyone looking to move in Cardiff
5/5
GoogleStaff at CPS are so helpful and they lead landlords through the letting process clearly and easily. They have been prompt in contacting me to keep me informed of any issues and are swift to resolve them. It is reassuring to know that they are looking after every aspect of my property in my absence.
3/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Cardiff (34 Woodville Road) has the most, with 2,044 reviews rated 4.1 out of 5, followed by Cardiff (66 Albany Road) with 1,741.
The two CPS Homes offices, by town:
Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2019.
