1/5
I would love nothing more than to be…
I would love nothing more than to be writing a positive review, but unfortunately our experience with Vistry/Countryside has been extremely disappointing.
Trusted Agent profile
★★★★★
139 reviews across 2 offices and 2 platforms
Countryside Homes West has two offices, in Bridgwater and Highbridge. Together they have 139 reviews on two platforms, rated 4.2 out of 5 overall.
23
Reviews on Google
All 2 offices
116
Reviews on Trustpilot
All 2 offices
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Countryside Homes West's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
1/5
I would love nothing more than to be…
I would love nothing more than to be writing a positive review, but unfortunately our experience with Vistry/Countryside has been extremely disappointing.
5/5
Customer service great
Rating only, no written review.
Hi Peijie, We are glad to hear you found the customer service great! Thank you for taking the time to leave us a review! Kind Regards Sarah Countryside Homes
5/5
I recently reserved a countryside home…
I recently reserved a countryside home and, so far, my experience has been very positive. Although I haven’t completed the full process yet, everything up to this point has gone smoothly.
Hi Geethumol, We're happy to hear that your experience has been positive thus far! It's great to know the reservation process for your countryside home has been smooth. We appreciate your kind words about our sales agent and are glad they were helpful. We look forward to a continued positive journey with you! Kind Regards, Sarah Countryside Homes
5/5
I bought my first Countryside Homes…
I bought my first Countryside Homes property in Milby Meadows, Nuneaton. I’m delighted with the design and layout; it feels much larger than on the plan.
Hi David, We're happy you're delighted with your new home's design and layout at Milby Meadows! It's great to know the location suits your needs with its convenience and transport links. We appreciate you highlighting the team's support during your move and their ongoing assistance. Thank you for recommending us! Kind Regards, Sarah Countryside Homes
5/5
Very Helpful Staff
Very Helpful Staff, courteous, polite and friendly.
Hi Alan, We are happy to hear that our staff was helpful, courteous, and friendly! We appreciate you taking the time to leave us this great feedback. Kind Regards, Sarah Countryside Homes
5/5
So far very effective and efficient…
So far very effective and efficient friendly service
Hi Kelly , We're happy to hear that you had a friendly and efficient experience. Thank you for your positive feedback. Kind Regards, Sarah Countryside Homes
5/5
I have to say this ,our sales…
I have to say this ,our sales consultant Corinne Hunt was very approachable and she had immense patience to listen to what exactly we needed and clarified all the doubts .It was a great service .
Hi Meera, We're happy to hear that our consultant was approachable and patient, clarifying your needs. It is great to know you had a positive experience. Thank you for your feedback! Kind Regards, Sarah Countryside Homes
5/5
Great service
Katie made this experiance of reserving a plot 5*. Her service and knowledge elevated the experiance.
Hi Happy customer, We're happy to hear that the plot reservation experience was a 5-star one. We appreciate your highlighting the service and knowledge provided. Kind Regards, Sarah Countryside Homes
5/5
Countryside home is the very best 👌very…
Countryside home is the very best 👌very professional and a great developer
Hi Fayokemi, We're happy you had such a positive experience with our countryside homes. We appreciate your recognition of our professionalism. Kind Regards, Sarah Countryside Homes
5/5
The Sales person Karen was absolutely…
The Sales person Karen was absolutely brilliant and helped me decide on going with the home I truly wanted.
Hi customer, We're happy to hear that our team member was so helpful during your decision-making process, and we appreciate your positive feedback so much! Kind Regards, Sarah Countryside Homes
5/5
Good size of house
Good size of house, affordable price, very helpful and hard working sales man Alex and house features
Hi VIJAYARAGAVAN,KALIAPERUMAL, We're happy to hear that you found a good-sized house at an affordable price. We appreciate your recognition of our team's hard work and the house features. Kind Regards, Sarah Countryside Homes
5/5
Outstanding service from the first…
Outstanding service from the first enquiry through to reserving the plot. A special mention to the sales team, who consistently go the extra mile and make you feel genuinely welcome.
Hi Christopher, We appreciate you taking the time to share your wonderful experience. We're happy to hear that our sales team made you feel welcome and provided outstanding service. Kind Regards, Sarah Countryside Homes
5/5
Katy & Jeremy at The Gateway Bexhill…
Katy & Jeremy at The Gateway Bexhill are great
5/5
Very Helpful Sales Team
Sales team were very friendly, approachable, knowledgeable and helpful - did not feel pressured etc. and did what they could to be helpful - excellent experiance
Hi Mr Wells, We're happy to hear that our sales team provided you with such an excellent experience. We appreciate your positive feedback and are glad that they were helpful and approachable. Kind Regards, Sarah Countryside Homes
5/5
We’ve had a very positive experience… Thank you Ben, Bradley and team.
We’ve had a very positive experience with Countryside Homes at Tattenhoe Park.
Hi Satish, We're happy to hear that you had a positive experience with our team at Tattenhoe Park. We appreciate your kind words regarding our team's professionalism, approachability, and support throughout the process. It's great to know that our clear communication and organized handover were reassuring. Thank you for acknowledging the team's efforts. Kind Regards, Sarah Countryside Homes
5/5
Fantastic experience with Miss Sophie
I had a fantastic experience with Miss Sophie from Property Sales. She helped us so much throughout the whole process and always contacted me in time, which gave me the chance to secure the last 3‑bedroom house. She spent a lot of time showing us different properties and was always patient, professional, and supportive.
Hi Wong, We're happy to hear that you had such a positive experience. We appreciate your kind words regarding the support provided during your property search and are so glad you secured your new home. Thank you for recommending our services! Kind Regards, Sarah Countryside Homes
5/5
Starting our first home journey with…
Starting our first home journey with countryside was a bliss. They made the process smoother and understood all our questions. Very happy that I choose them to buy my first home.
Hi Quratulain, We're happy to hear that your first home journey was a bliss! It's great to know we made the process smoother and understood your questions. Thank you for choosing us! Kind Regards, Sarah Countryside Homes
5/5
Excellent Service and support.
Friendly, knowledgeable, and supportive team.
Hi Ross , We appreciate your kind words regarding our team's support and expertise. Thank you for your positive feedback. Kind Regards, Sarah Countryside Homes
5/5
Excellent Customeř Service
Your sales consultant Ruth is Amaaazing. Always happy to help
Hi Grace, We are happy to hear that you had such a positive experience. Thank you for your wonderful feedback; we appreciate it! Kind Regards, Sarah Countryside Homes
5/5
Amazing
I went through the process with Karen Kelly at Beaulieu park and she really was amazing. Karen went through every detail of the property and allowed me to ask any questions. She has been great at keeping me up to date with what is happening and getting things moving as quickly as possible.
Hi Rosie, We're happy to hear that your experience was amazing. It's great to know that you felt supported with clear communication and attention to detail. Thank you for your positive feedback. Kind Regards, Sarah Countryside Homes
5/5
Sam who showed me around was a top guy
Rating only, no written review.
Hi Ian, We're happy you had a great experience. We appreciate your positive feedback and thank you for your time. Kind Regards, Sarah Countryside Homes
1/5
Feedback on gateway Bexhill on sea
I am writing to provide feedback regarding my recent experiences with your sales team at Countrywide at the gateway development at Bexhill on sea.
5/5
perfect start to finish
Pretty shocked to see this amount of bad reviews, Im at Warton site and i have had nothing but fast action snags done and even been offered a joiner to put up shelves and they even gave me a small skip outside my house to take away any stuff i didn't need which was a massive help.
Hi Tommy, We're happy to hear that you had such a positive experience at the Warton site. It's great to know that the team's fast action and support, especially from the office and site managers, were so helpful. We appreciate you sharing your kind words about the team's dedication and thoughtfulness. Kind Regards, Sarah Countryside Homes
1/5
Very Poor Experience
Very poor experience.
Hi Becci, We’re very sorry to hear about your experience and appreciate you taking the time to share your feedback. We always aim to keep customers fully informed throughout the legal process, and we regret that you felt unsupported during the delays you encountered. We also understand how disappointing it is when a purchase doesn’t progress as planned. To help us investigate the specifics of your case, including your concerns around the reservation fee and the options available at the time. We reached out to request further information. Unfortunately, we did not receive a response, which meant we were unable to look into the matter in more detail or provide a clearer resolution. If you would still like us to review this situation, please feel free to contact our customer service team directly so we can assist further. Kind Regards, Sarah Countryside Homes
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Bridgwater has the most, with 128 reviews rated 4.1 out of 5, followed by Highbridge with 11.
The two Countryside Homes West offices, by town:
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