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Cortland reviews in Birmingham, London and Newham

4.0

★★★★★ Great

106 reviews across 3 offices and 2 platforms

Cortland has three offices, in Birmingham, London and Newham. Together they have 106 reviews on two platforms, rated 4.0 out of 5 overall.

Google logo

4.8 / 5

84

Reviews on Google

All 3 offices

Trustpilot logo

22

Reviews on Trustpilot

All 3 offices

Reviews may appear on more than one platform.

Our offices

Cortland's three offices, most reviewed first. Each has its own page.

Latest reviews from every Cortland office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Rating only, no written review.

Missd · 14 April 2023 · Cortland London

4/5

Google

New flats in South london

Colin · 14 April 2023 · Cortland London

2/5

Trustpilot

Domain - does not do what it says on the tin

Domain, Reading The management appears to have no control over the basics of letting property. Despite paying highly for rental here, there are far too few staff to undertake all of the work required on such a big property, leading to a dismissive approach to most issues. Although staff are normally friendly, when reporting issues, if I ask in person I am asked to send an email, and when sending an email, I never receive a response. There appears to be nothing in place to track and measure the completion of maintenance work, and if there is someone is defiantly bodging it - for their own person gain, or, although I very much hope they don't have to, to avoid their job being at risk! This wouldn't be an issue if there weren't so many problems already when we moved in! Additionally, we haven't received any contact from the consolidated electricity supply in the over 8 months - a particular concern with todays inflationary environment. It's a shame for such a fantastic new build to be so challenging to live in!

CCEM · 27 February 2023 · Cortland Birmingham

1/5

Trustpilot

Sham

Sham. Started off calling themselves LIV GROUP and then when the tuuuurd started to be shovelled they changed their name. The people are fraudsters. Take overpriced rent for little support or return. Communication is nonexistent unless you find the director on LinkedIn and message directly for it to filter down. These people are scum. The apartments are full of scum that haven't been properly vetted. And yet, I'm paying top end of £3k per month. We have pikeys on the bottom floor smoking weed and attacking people for no apparent reason. We have people stealing parcels from reception. We have a barrage of Eastern European Uber drivers treating the car park like a playground. This is Surrey, not Moss Side!!!

James · 10 December 2022 · Cortland Birmingham

1/5

Trustpilot

Very rude Staff

This review is for Cartland in reading.the location is fantastic apartments are good.but you need to train your senior staff to be courteous to your customers.I had an not so friendly experience with your General Manager at reading Sheila who I thought was a bit racist towards me.the rest of the staff has been fantastic and helpful .I have not had a very pleasant relationship with her since then.

Chandana · 24 September 2022 · Cortland Birmingham

5/5

Google

Rating only, no written review.

Laila · 14 April 2022 · Cortland London

3/5

Google

Rating only, no written review.

Geoff · 14 April 2022 · Cortland London

2/5

Trustpilot

Cortland's Corporate Greed = Higher Rents, Unaffordable Housing Markets

Cortland manages apartment complexes and I have lived at a few newer properties that were starting by someone else and then bought out by Cortland. In my experience, when Cortland takes over, many of the free amenities (like snacks in the leasing office, branded dog bag holders, etc.) go away and they raise rent significantly. When Cortland took over, they raised the rent on my current apartment for new leaders by $500 flat, all units went up $500 for no reason at all. Cortland's corporate greed is not harmless; when they needlessly raise rents for every property they own/manage, it pushes hardworking people out of the area and contributes to unstable housing markets.

Ashley · 15 September 2021 · Cortland Birmingham

4/5

Google

Rating only, no written review.

Baldev · 12 October 2020 · Cortland London

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Cortland

Which Cortland office has the most reviews?

Birmingham has the most, with 93 reviews rated 4.0 out of 5, followed by London with 13.

Where are the Cortland offices?

The three Cortland offices, by town:

  • Birmingham: 1 Ryland St, Birmingham, B15 1AY
  • London: Peckham Place, Queens Road, Peckham, London, SE15 2BP
  • Newham: Wallis Walk, Newham, E16 2XY
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