5/5
GoogleJamie was really wonderful with his work. Excellent staff and hardworking. Really helped with finding property.
Trusted Agent profile
Concentric Sales and Lettings in Wolverhampton and Coventry
★★★★★
293 reviews across 2 offices and 2 platforms
Concentric Sales and Lettings has two offices, in Wolverhampton and Coventry. Together they have 293 reviews on two platforms, rated 4.0 out of 5 overall.
283
Reviews on Google
All 2 offices
10
Reviews on Facebook
All 2 offices
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Our offices
Concentric Sales and Lettings's two offices, most reviewed first. Each has its own page.
Latest reviews from every Concentric Sales and Lettings office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleSupna and Lucy, we’re amazing. Communication all the way through was amazing moving in to my new property. Thank you both
5/5
GoogleI met Jamie for viewing today, he was really good and I felt at home. Only for him to say its his first viewing....I was so surprised because he is amazing.
5/5
GoogleMy appreciation goes to Supna Rhandawa. Thank you so mch for the great service . The referencing didnt take mch time everything was up to speed.can alwys recomend concetric sales and lettings.
5/5
GoogleI am very please with the service ghat I have received from Cocenttric. Supna is super helpful and pleasant. She has gone above and beyond to accommodate and support my family and I through the buying process. I was apprehensive about things before as a First time buyer but Supna made this process fun and easy. I would definitely recommend.
5/5
GoogleOne of the best houses and customer representative I've come across in the UK. Quick response and great in meeting up with customers satisfaction. My utmost appreciation goes to Supna Randhawa for her excellent service in pulling this through I leave a 5star rating.
1/5
GoogleI am a landlord and Concentric was managing our property. Now we want to terminate the management contract. We were told that there’s a termination fee, which was expected, however the termination fee appears to be 1.5 times of the monthly rent, which is basically equivalent to a year worth of management service charges which is itself 12% of the monthly rent. Concentric is not going to carry out any works around the property or any works at all, it is some admin time that will be needed. And we would understand if the termination fee would be attached to Concentric service charges. But no, it appears that they want a year worth of their charges to be paid by us now. We find it’s a rip off. Landlords, be aware what you are signing, as it seems that Concentric will want your money for every move, and termination will cost you dearly
1/5
GoogleIf you’re looking to sell your house I wouldn’t recommend using these, as a buyer we had a viewing on a property on Thursday, Concentric then rang to cancel the viewing a couple of hours before as they’d double booked their agents. They then rescheduled for the Friday, having waited at the property for them to turn up for the viewing the failed to do so, we contacted them to be told someone is running late so waited another 30 minutes, we then chased again for them to tell us apparently we’d cancelled the viewing ourselves earlier that day, a company of complete liars and mavericks! If you want to sell your house definitely use a different estate agent!
Agent replied · 24 October 2024
Hi Craig, Thank you for taking the time to leave a review and i am sorry to hear your experience recently hasn't been satisfactory. I have looked into this and i can see there were challenges getting an appointment confirmed when the owner of the property was available for us to access, nothing to do with us double booking ourselves. There was also a little confusion around the re-scheduled appointment time which was left unconfirmed. All in all, an opportunity for us to review our booking process and keep striving to improve for the future. I wish you the best of luck with your property search and if you do happen to see another property of interest come up with us in the future, I would love to personally see to it that your experience goes alot smoother next time around. Thanks, Ali Durrant On behalf of Concentric Sales & Lettings
5/5
GoogleI have been attending the webinars for several years now. Dawn is a fountain of knowledge and always takes time to answer any questions. Thank you so much for giving up your valuable time for free. Very much appreciated. It should be made mandatory for all private landlords to attend!!!! :)
2/5
GoogleThe latest 2 negative reviews I agree with, one being from a landlord aswell! Absolutely DISGUSTED with the level of customer service. I have dealt with 4 different advisors, over the phone and via email. They rescheduled my viewing at Hazara House Wolverhampton TWICE saying the tenant was ill and what not, and TODAY, the 19th August I was told I would get a video sent across to me even though I was told they can't send a video, funny that because the other guy told me on the phone I would get a video. I emailed 3 times, won't mention no names, and I got ignored. Let me guess they not getting back to me because they want to quickly rent out the property, well you should get back to people when you give them viewings and say you will send them a video. 3 weeks I've been waiting!!! I then rang today in the afternoon and spoke to TWO advisors who took down my number and said the usual 'sorry no one got back to you" 3 weeks I waited! I won't bother replying to emails after they read this email, seen as though they've ignored my emails 3 times already. No matter how busy you are GET BACK TO US AT LEAST. The other letting agents always email me back and let me know even if I have not been successful. Forget these lot I'll go with someone else What a joke
Agent replied · 24 October 2024
Hello and thank you for your feedback. Unfortunately, it is very difficult at the moment with the high demand for properties and it doesnt help that we have not been allowed entry by the current tenant. We also will require a physical viewing before an application can be considered so even if we were able to get access for a video you would still need to wait until there are appointments. If you would like me to get a viewing booked, please contact me directly and i will gladly assist. my email address is ali@concentricproperty.co.uk Thanks.
1/5
GoogleAvoid like the plague. Asked for a viewing then 2 days later was told they had an offer accepted so cancelled the viewing. Im fine with this but I was told they had sent me emails and tried calling as if to pin on me that I was slow to respond. A blatant lie. The property hadn’t sold in 6 months either. Untrustworthy agency and that’s me being polite.
5/5
GoogleI have been using Concentric since 1997 to source and reference tenants for my rental properties and have always received nothing but top quality service and advice. Their regular landlord meetings are invaluable and keep me up to date with the seemingly never ending regulations. Used them this year to sell two of my rental properties. One was sold in 3 weeks and the other was sold yesterday by Jordan and it had only been on the market for 48 hours !! What can I say incredible. Highly recommended sales and letting agent.
1/5
FacebookWe are the landlords. We are now terminating the property management contract with Concentric. We were told that there will termination fee which was expected. However termination fee appeared to be 1.5 monthly rent, which is equivalent of a year worth of concentric service charges. Service charges were 12% of monthly rent, and we would agree that termination charges would be related to the service charges. But not, they want us to pay 1.5 monthly rent, which as I said is worth a year of service charges. No works will be done by concentric around the property, it’s pure administration, and yet we need to pay dearly for admin work. So landlords, be aware what you are signing with Concentric. We feel it’s a rip off…. Any opinion about it, what experience you had when you were terminating your propretry management contract “
1/5
GoogleWow the guy is so rude and unprofessional . they just lost a potential costumer
Agent replied · 11 June 2024
Dear Severina Bay**, I took your call on 11/05/2023 at 13:55 when my other colleague was having her lunch break, and as a very busy Sales & Lettings Agency our phones were busy at the time of your call, I had taken your name and number and … More
5/5
GoogleRating only, no written review.
5/5
GoogleGood food ! Rlly fresh.
5/5
GoogleExcellent and very friendly staff. They helped me settling in at the property very nicely especially I was traveling from overseas at the time and it was during the peak of COVID restrictions.
5/5
GoogleClaire and Funsho have always given me excellent service. Everything is above board and when repairs/replacements are requested, the concentric online reporting system is both easy-to-use and is acted upon by Concentric usually within a few hours. Well done to the whole team!
Agent replied · 11 June 2024
Many thanks Jonathan, thanks for the patronage.
5/5
FacebookAwesome engaged company who give the support knowledge and guidance needed for the sector. The staff are awesome and deliver 5 star service so far !
5/5
GoogleRating only, no written review.
5/5
GoogleVery useful webinar again with lot of information and advicePositiveProfessionalism
5/5
GoogleJust attended a online webinar and found the information very useful
5/5
GoogleThank you for another Landlord Legislation Evening, done very professional, Ali and Dawn go above and beyond to help us landlords.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleDawn and Ali are great, a wealth of knowledge. Really great to see such great agents around. Keep it up Concentric.
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Questions about Concentric Sales and Lettings
Which Concentric Sales and Lettings office has the most reviews?
Wolverhampton has the most, with 221 reviews rated 4.0 out of 5, followed by Coventry with 72.
Where are the Concentric Sales and Lettings offices?
The two Concentric Sales and Lettings offices, by town:
- Coventry: 73 Albany Road, Coventry, CV5 6JR
- Wolverhampton: 40 Chapel Ash, Wolverhampton, WV3 0TT, WV3 0TT
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