Trusted Agent profile
★★★★★
210 reviews across 2 platforms
40 Chapel Ash, Wolverhampton, WV3 0TT, Wolverhampton WV3 0TT
Concentric Property's Wolverhampton office at 40 Chapel Ash is rated 4.0 out of 5 across 210 reviews on two platforms, including 200 Google reviews rated 4.0. Checked 9 October 2026.
Every review we hold for the Wolverhampton office, from every platform, shown as written. First names only.
5/5
GoogleWorking with Lauren at Concentric has been a dream for me, she has been in regular contact, keeping me updated with any updated on a property sale, no matter how small. Lauren has been more than happy to answer any queries I have, follow up on any actions she's promised and is always a friendly voice on the phone. Thanks for all your help :)
1/5
GoogleWorst agency in wolverhampton. Very disappointed from this agency All agency’s in uk are not wanted to give homes to the Indians and I don’t know what is the reason behind it we Indians especially Kerala people are more care for the houses and trying to keep our premises neat and tidy always if 1 person has done anything wrong don’t put it in action to others .this is very disgusting .and more over if child is there no one should approach this agency because ur going to loose ur time . Seriously they will not give homes and they will make some excuses very bad service .and wanted to tell more but this page is not enough for that
5/5
Google⭐️⭐️⭐️⭐️⭐️ 1st time buyer, was really anxious about the whole process, but Dan made me feel completely at ease. He explained everything clearly, was always there when I had questions, and genuinely went above and beyond. I honestly couldn’t have asked for a better experience, highly recommend him to anyone looking to get a mortgage!
1/5
GoogleDreadful company. The reason why they have so many positive reviews is because they put tenants under pressure to leave a review in the office before handing the keys over so these are focused on the letting process and not their actual service. Their 'management service' is a joke- they don't answer the phone. Run for the hills. Edit: The below response from Ali Durrant is incorrect - voicemails go unacknowledged too!NegativeQuality, Professionalism
Hi John, Sorry to hear you have struggled to get hold of the management team. Sometimes the line is busy if they are all on the phone however they will respond to voicemails. Alternatively you can email them at management@concentricproperty.co.uk I am also happy to direct you to the right person if you wish to contact me direct: ali@concentricproperty.co.uk Thanks.
1/5
GoogleMy Family rented a flat from Wolverhampton Concentric and Sales Lettings for 3.5 years, always paid on time and left the property clean and well-kept. Despite this, at the end of tenancy, the landlord and Concentric Property Management tried to pocket more than 90% from my deposit, including charges for a brand-new upgraded mattress and a new full flooring replacement, even though both were used and marked at check-in. What was even more absurd was that, they tried to claim money for expenditures that was solely landlord/ agent maintenance issues! Eventhough, the check-out report confirmed the property was left in “generally good condition with a good domestic clean,” yet they still pushed for maximum deductions. Emails even showed the agent encouraging the landlord to claim full/partial amounts, assuring them that, they will claim my deposits for them. This felt like a deliberate attempt to take advantage rather than apply fair wear and tear. We went through TDS dispute and thankfully almost 80% of my money was returned as Landlord and Concentric claims were inflated, inconsistent, and unjustified. If I hadn’t fought it, I would have lost most of my deposit. 🚩 Warning to future tenants: • Take detailed photos at check-in and check-out. • Do not rely on their “professional recommendations”, they pushed for deductions regardless of condition. • Be prepared to challenge inflated claims, because fairness does not seem to be their priority. It has been a very stressful and disappointing experience at the end of the tenancy for my family. I would not recommend based on how the whole tenancy and the deposit process was handled. ZERO STARS!!!!
5/5
GoogleWould like to thank you Sharon and her team for their kind and professionalism in finding us a property and assist us in completing the purchase in such a short time.
5/5
GoogleFinding a house to live in is a good thing but having a responsive and diligent agent to get this done is better. Thanks to Lauren Sinclair that made my transition to my new house a great success and wonderful experience.
5/5
GoogleI have been using Concentric since 1997 to source and reference tenants for my rental properties and have always received nothing but top quality service and advice. Their regular landlord meetings are invaluable and keep me up to date with the seemingly never ending regulations. Used them this year to sell two of my rental properties. One was sold in 3 weeks and the other was sold yesterday by Jordan and it had only been on the market for 48 hours !! What can I say incredible. Highly recommended sales and letting agent.
5/5
GoogleGreat company with very helpful staff especially Dan , he was the agent that did my viewing for flat and help start the process to proceed in renting the property. Would highly recommend
5/5
GoogleI just want to say , great service from the beginning to end of my purchase . A very big thank you to Brodie , for all your hard work was great working with you 😊 …
1/5
GoogleIf you’re looking to sell your house I wouldn’t recommend using these, as a buyer we had a viewing on a property on Thursday, Concentric then rang to cancel the viewing a couple of hours before as they’d double booked their agents. They then rescheduled for the Friday, having waited at the property for them to turn up for the viewing the failed to do so, we contacted them to be told someone is running late so waited another 30 minutes, we then chased again for them to tell us apparently we’d cancelled the viewing ourselves earlier that day, a company of complete liars and mavericks! If you want to sell your house definitely use a different estate agent!
Hi Craig, Thank you for taking the time to leave a review and i am sorry to hear your experience recently hasn't been satisfactory. I have looked into this and i can see there were challenges getting an appointment confirmed when the owner of the property was available for us to access, nothing to do with us double booking ourselves. There was also a little confusion around the re-scheduled appointment time which was left unconfirmed. All in all, an opportunity for us to review our booking process and keep striving to improve for the future. I wish you the best of luck with your property search and if you do happen to see another property of interest come up with us in the future, I would love to personally see to it that your experience goes alot smoother next time around. Thanks, Ali Durrant On behalf of Concentric Sales & Lettings
2/5
GoogleThe latest 2 negative reviews I agree with, one being from a landlord aswell! Absolutely DISGUSTED with the level of customer service. I have dealt with 4 different advisors, over the phone and via email. They rescheduled my viewing at Hazara House Wolverhampton TWICE saying the tenant was ill and what not, and TODAY, the 19th August I was told I would get a video sent across to me even though I was told they can't send a video, funny that because the other guy told me on the phone I would get a video. I emailed 3 times, won't mention no names, and I got ignored. Let me guess they not getting back to me because they want to quickly rent out the property, well you should get back to people when you give them viewings and say you will send them a video. 3 weeks I've been waiting!!! I then rang today in the afternoon and spoke to TWO advisors who took down my number and said the usual 'sorry no one got back to you" 3 weeks I waited! I won't bother replying to emails after they read this email, seen as though they've ignored my emails 3 times already. No matter how busy you are GET BACK TO US AT LEAST. The other letting agents always email me back and let me know even if I have not been successful. Forget these lot I'll go with someone else What a joke
Hello and thank you for your feedback. Unfortunately, it is very difficult at the moment with the high demand for properties and it doesnt help that we have not been allowed entry by the current tenant. We also will require a physical viewing before an application can be considered so even if we were able to get access for a video you would still need to wait until there are appointments. If you would like me to get a viewing booked, please contact me directly and i will gladly assist. my email address is ali@concentricproperty.co.uk Thanks.
5/5
GoogleVikramjit Sandhu has been very polite and respectful when I was l leaving my flat. During the process he made sure viewings/times were alright with me and if I needed to make adjustments it would be alright, due to the regular updates. Moving in was also simple and straight forward with Concentric at the time and any issues with the flat they assisted with when it came to contacting my landlord. Luckily my landlord didn't hesitate so issues with the flat when I first moved got resolved pretty fast with the quick communication.
4/5
GoogleMoved into a concentric managed flat last month. My first rental place and first time living off myself away from family. Zoya was brilliant with communication through the process over taking over the tenancy. Some things are taking longer to get done with the current circumstances and the agent managing the property now is lacking a little with communication, it will take her days to reply to emails. So far pretty good though and the flat is nice, still needs a little work but very nice so far, can only get better.PositiveResponsiveness, Professionalism
5/5
GoogleI am very please with the service ghat I have received from Cocenttric. Supna is super helpful and pleasant. She has gone above and beyond to accommodate and support my family and I through the buying process. I was apprehensive about things before as a First time buyer but Supna made this process fun and easy. I would definitely recommend.
5/5
GoogleI must say that Concentric have pulled out all the stops for me in finding my new home. Supna has been superb and dedicated in making allowances for my busy work schedule in viewings. I can now safely say that due to her I have found my new home and looking forward to moving in the next couple of weeks. I would highly recommend Concentric to anyone looking for a property.
5/5
GoogleJust rented my property with Concentric (Wolverhampton Branch). From the initial meeting with Ali to handing the keys over to Jamie and Jordan. I was kept well informed the whole time, it was a very smooth and stress free process. Concentrics is a very professional, caring and knowledgeable local business with excellent communications throughout. Highly recommended!.
5/5
GoogleJake Forzani I would like to express my gratitude to this young man who exercised humility on me. He has an eye, heart to pick up distress and hopelessness and work above professionalism to help me. My words will never be enough and l am thankful to this young man who did amazing, unthinkable, immeasurable acts of kindness towards me. My family is very thankful for helping. And thank God this young is the testimony of a few good people in the housing market. Thank you Jake. Am proud of you.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWhat a lovely pleasant experience we had with these wonderful people! We went to view a property which was advertised on rightmove, and 1 weekater were in! Concentric kept us in the loop the whole way through the process and we're SO SO friendly. A huge big thank you to Leah and also Rachel who answered all my 100s of questions as soon as I asked them. We can't thank them enough for helping us move into our new family homePositiveResponsiveness, Professionalism
5/5
GoogleI've been renting with concentric now for a few years, rhey always find the best tenants in my experience, had a few issues lately with paper work and statements but that was quickly resolved by daniel concentric definitely give a high standard of service so if your looking for a high standard for letting your property concentric is your go too..
5/5
GoogleVery friendly and helpful staff Brodie and Lucy were brilliant at sorting any problems I had during my move especially with paperwork most helpful
5/5
GoogleAttended the property webinar last night. Great informative evening and professional webinar. Provided me with information on current market data and the proposed renters bill really helpful thank you Ali and Dawn.
5/5
GoogleI attended the quarterly update last night on the conference call. As a local landlord I found the content was relevant and excellent. It prompted a lot of interactions with the folks attending which was encouraging. Dawn wasn't well with a head cold but carried on regardless for the full two hours. It was my first time on one of these calls but it most certainly won't be my last and I highly recommend it to fellow landlords.
5/5
GoogleI have been attending the webinars for several years now. Dawn is a fountain of knowledge and always takes time to answer any questions. Thank you so much for giving up your valuable time for free. Very much appreciated. It should be made mandatory for all private landlords to attend!!!! :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Concentric Property's Wolverhampton office has 210 reviews across two platforms: 200 on Google, 10 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.
Concentric Property is rated 4.0 out of 5 across all 210 reviews, and 4.0 out of 5 on Google from 200 reviews, checked 9 October 2026.
Concentric Property, 40 Chapel Ash, Wolverhampton, WV3 0TT, Wolverhampton WV3 0TT.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
