Trusted Agent profile

Colubrid estate agents in Stanford-Le-Hope and Chelmsford

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

424 reviews across 2 offices and 2 platforms

Colubrid has two offices, in Stanford-Le-Hope and Chelmsford. Together they have 424 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

386

Reviews on Google

All 2 offices

Trustpilot logo

38

Reviews on Trustpilot

Business-wide

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Our offices

Colubrid's two offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 385 reviews on Google only. Show every review

5/5

Google

Provide more options properties for review , and good follow up on the progress , highly recommended πŸ‘ …

Sara Β· 6 August 2024 Β· Colubrid Chelmsford

5/5

Google

Excellent efficient, transparent trustworthy company ! I would certainly use you again and will recommend you highly!

Emily Β· 28 July 2024 Β· Colubrid Chelmsford

5/5

Google

Joshua and Tony have been so helpful selling our flat, would definitely recommend colubrid.

Danielle Β· 28 July 2024 Β· Colubrid Chelmsford

5/5

Google

Very friendly and helpful with our sale. Had offers within a week of going on the market and we were kept constantly updated on everything. Definitely recommend.

Lizzie Β· 28 July 2024 Β· Colubrid Chelmsford

2/5

Google

Having dealt with quite a few estate agents over the past 6-7 weeks for both buying and selling our current property, I/We can faithfully say in both myself and my wife’s view, Colubrid have been the worst by a substantial margin. The reasons are; They do not take NO for an answer, even when a contract has been signed with another estate agent they push and push, calls everyday trying to get you to cancel your contract within the β€œ14 day cooling off period” with the agent you signed with. Whilst this may be great as it also may show their β€œdetermination”, it can be way too much honestly especially in such a stressful time anyway they add to it. Then booking a viewing with them was near on impossible for a potential purchase, while the vendor had troubles with their tenant Colubrid made this harder as this was muddled with multiple calls to both myself and my wife on different days and different occasions with different agents within Colubrid. Then when we actually had a solid booked viewing that was cancelled multiple times for the same property with little to no notice. They were just poorly organized all round compared to the competition, as I’ve said we’ve dealt with lots of estate agents in the local Witham/Chelmsford/Maldon area recently and this one stood out for the wrong reasons. I’m only now writing this review as they’ve phoned me again with poor timing/planning as they clearly dont note down clients requests properly. Looking back both my wife and i are so glad we did not sell our house with this company.

Mart Β· 28 July 2024 Β· Colubrid Chelmsford

5/5

Google

Josh and team have been very attentive and has kept us up to date at every step of the way; this helps keeps the stress levels down! Highly recommend Josh and his team to help sell your home

Darrell Β· 28 July 2024 Β· Colubrid Chelmsford

5/5

Google

Joshua has been super helpful through the process over selling and moving. Gave us the confidence we needed and communication is 10/10. Would definitely recommend.

Holly Β· 28 July 2024 Β· Colubrid Chelmsford

5/5

Google

Colubrid Estate Agents were always there to answer my questions and helped me secure a great deal on my new house. Their expertise and support were invaluable throughout the entire buying process.

Diyora Β· 28 July 2024 Β· Colubrid Chelmsford

5/5

Google

As a first time buyer l found Colubrid and in particular Keeley to be exceptionally helpful. She always instantly returned my calls and made my experience to be smooth and stress free. I would not hesitate in using them again and would highly recommend them to anyone.

Terence Β· 28 July 2024 Β· Colubrid Chelmsford

5/5

Google

Josh and Tony have done an amazing job on getting our house sold within the first 24 hours we already had 2 viewings booked in and was consistent with making sure we had at least 1 viewing every week. They have made the process very easy and would highly recommend to anyone selling their house!

Alex Β· 28 July 2024 Β· Colubrid Chelmsford

5/5

Google

I would definitely recommend using Colubrid Estate Agents. They are extremely responsive and efficient and made my home buying process as a first time buyer a seamless experience. Joshua Morel was friendly and was available to answer any questions where needed within a timely manner. They were accommodating and made themselves available to view the property within a few hours. I also went with their solicitor recommendation, as they mentioned it would mean the solicitor process would be more efficient. I am glad I decided to proceed with their solicitor recommendation as they were cooperative and even managed to exchange in two months. If I would need to sell my property in the future I no doubt would be using colubrid for their services. Thank you to Joshua and the rest of the team for their friendliness and professionalism.

Mechell Β· 28 July 2024 Β· Colubrid Chelmsford

5/5

Google

I cannot fault this company. After trying a couple of the well known established estate agents in our area and getting a very poor service we noticed several of the Colubrid boards going up. We had far more assistance and viewings than the other estate agents put together. The whole team on Chelmer Village are fantastic, I have to say every time I have contacted Joshua he has responded immediately and has sorted my issues without delay. Excellent service!

Nicholas Β· 28 July 2024 Β· Colubrid Chelmsford

5/5

Google

I had to have two valuations for probate, when Josh came to my mum and dads house he answered all my questions and was very professional, I knew then I was going to choose Colubrid, within a couple of days we had viewings, Josh and his team always kept me informed, we had two offers within 4 weeks. I would definitely recommend Josh and his Team and want to say a big Thank you.

Jackie Β· 27 July 2024 Β· Colubrid Stanford-Le-Hope

5/5

Google

Rating only, no written review.

Sonata Β· 25 July 2024 Β· Colubrid Stanford-Le-Hope

5/5

Google

Rating only, no written review.

David Β· 25 July 2024 Β· Colubrid Stanford-Le-Hope

5/5

Google

Rating only, no written review.

Agnieszka Β· 25 July 2024 Β· Colubrid Stanford-Le-Hope

5/5

Google

Rating only, no written review.

Jolanta Β· 25 July 2024 Β· Colubrid Stanford-Le-Hope

5/5

Google

Brilliant Good and helpful people I will definitely recommend this agency

Mehedi Β· 25 July 2024 Β· Colubrid Stanford-Le-Hope

5/5

Google

Informative advice on what to do and kept me up to date regularly. Friendly customer service and if contacted, they do return your calls.

Kelsey Β· 25 July 2024 Β· Colubrid Stanford-Le-Hope

5/5

Google

Great experience with these agents. They are open and honest and pass messages on directly to the seller.

Chris Β· 25 July 2024 Β· Colubrid Stanford-Le-Hope

1/5

Google

We literally got done over by this agency. Yes our mortgage application was taking longer than usual (this things happen) but lack of communication costed us what we thought was our dream home.

Ruth Β· 25 July 2024 Β· Colubrid Stanford-Le-Hope

Agent replied Β· 24 August 2024

Hi Ruth, We are extremely disappointed to read your 1* review when we pride ourselves on the service we provide to our clients and hopefully the vast majority of 5* reviews we have on this page are testament to that. But seeing as you have decided to make this very false review public, we do feel the need to respond with the facts. You placed an offer on a property we were marketing, this offer was accepted in April 2024 and the property you were purchasing was removed from the market for you to buy. Unfortunately, 3 months later you still did not have your mortgage offer for the property. Therefore, the seller of the property decided to sell the property to another buyer through a different Estate Agent (not through us). This was completely out of our control as it wasn’t through us, and your comment to say "we literally got done over by this agency" is completely false and uncalled for. I struggle to understand how you have been β€œdone over” by us? It wasn’t us who sold the property to a different buyer. We were loyal to you with the purchase so although we can understand your frustration we feel it is being directed at the wrong people. In addition to this, if your purchase had been proceeding at the rate in which it should have, the owner would not of sold the house to a different buyer. As much as you are frustrated and disappointed, I can assure you that we are equally frustrated and disappointed as the months of hard work we have put into this sale, along with the loyalty we showed you as a buyer has ultimately ended with us losing a sale. We hope once you have considered all of the above that you will consider removing this review as we have done absolutely nothing wrong and the fact that you have lost out on the property is genuinely no fault of ours. We wish you the best of luck moving forward. Many Thanks Colubrid Estate Agents

5/5

Google

Big thank you to Andrew & his team, selling two of our family homes with ease & limited stress. The team have remained professional at all times and been a pleasure to work with. Would highly recommend!

Ami Β· 25 July 2024 Β· Colubrid Stanford-Le-Hope

5/5

Google

Came across Josh at Colubrid estate agents when we bought our current house. Was impressed how professional they all were and how they kept us informed on the progress. Decided to use Josh to sell a rental flat. Sold it the day it was marketed. Could not have been happier. Will definitely use them again. Highly recommended.

Antony Β· 25 July 2024 Β· Colubrid Stanford-Le-Hope

5/5

Google

Colubrid have been fantastic from the start. Joshua & Tony are always happy to help. Great communication, friendly, professional and overall great service. Highly recommend.

Helena Β· 28 June 2024 Β· Colubrid Chelmsford

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Colubrid

Which Colubrid office has the most reviews?

Stanford-Le-Hope has the most, with 301 reviews rated 4.7 out of 5, followed by Chelmsford with 160.

Where are the Colubrid offices?

The two Colubrid offices, by town:

  • Chelmsford: 16 Village Square, Chelmer Village, Chelmsford, CM2 6RF
  • Stanford-Le-Hope: 17 Kings Parade, King Street, Stanford-Le-Hope, SS17 0HR

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